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It was an extremely satisfying stay, and above all, the meals were outstanding. I was only able to have dinner, but everything was carefully prepared, from the seasoning to the presentation. I also personally really appreciated that the meal was not served in the Room, but could be enjoyed in a spacious dining area. The view from the dining area was superb.

We stayed as a family of four. As we were traveling with my elderly mother who has difficulty walking, the hotel kindly lent us a wheelchair. Everyone was very considerate and helpful. We wanted beds rather than futons, but many hotels only offer up to three beds per room, so we were debating booking two rooms or choosing a Japanese-Western style room where someone would sleep on a futon. This hotel had a four-bed room, which was a key reason we chose it. Before entering the room, I worried it might be cramped with the beds pushed together, but it was actually very spacious and impressively clean. The view from the room was also wonderful, and we were able to relax and enjoy our stay. The building does feel a bit old, but considering the reasonable price, we felt it offered excellent value for money. The buffet meals were delicious with plenty of variety—especially the grilled seafood (hamayaki) and the DIY seafood rice bowl (kaisendon), which were outstanding. I would like to give full marks overall; however, there were some steps in certain areas that made it not fully barrier-free. The bathroom floor was slippery in places, there was only one handrail in the bath area, and when the men’s and women’s baths switched between night and morning, there were differences in amenities—having the same amenities available in both would have been better. For these reasons, I deducted some points. Overall, we were satisfied and would recommend this hotel to others.

I had a very pleasant stay. Everything in the property was clean and comfortable. The Onsen was wonderful, and all the staff were kind and welcoming. I arrived late and couldn’t have dinner, but breakfast was very delicious. Unfortunately, due to the weather, I couldn’t see the s

This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.

It was evident that great care went into their preparation, with charming presentation and delightful flavors making each meal enjoyable. Spending time on our room's balcony watching sunsets or sunrises while sipping beer or freshly brewed coffee—even under cloudy skies—was truly

We had a very comfortable and enjoyable stay. What we liked We were able to complete the check-in process as soon as we arrived. We could use the pool both before check-in and after check-out. The pool changing room was fully air-conditioned. The meals were delicious and very carefully prepared. What was disappointing We would have appreciated having hand towels provided. There were only bath towels available, so it was difficult to dry our hands after washing.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

I stayed here for a Mt. Tsukuba hike. I really appreciated being able to pick up the ropeway discount tickets even before check-in. The Onsen after the hike was incredibly soothing. The bath area has been beautifully renovated, and the amenities (POLA) were excellent. The view of the Kanto Plain from the Room is stunning, and the night scenery is beautiful as well. When I woke up in the morning, everything was pure white—I enjoyed a morning bath surrounded by clouds and a delicious Japanese breakfast. It wasn’t clearly stated, but free drinks like coffee and apple juice were available, which was a pleasant surprise. Both the restaurant staff and front desk staff were very courteous and left a great impression. I’ll definitely stay again.

This is a very nice Hotel where you can fully enjoy the great nature of Lake Akan. The woody interior seems to have been recently renovated and is very relaxing. There is coffee service in the lobby, and luggage storage is done by placing your bags in a locker after setting your own code. We splurged on a better Room and it had an outstanding view, plenty of space, and even a microwave. Breakfast was excellent—as you’d expect in Hokkaido—not only seafood but also pizza and hamburgers, plus smoothies. We also heard we could use the baths at the main building of the same Tsuruga group, so we went there. There is a shuttle bus, but it’s about a 7-minute walk along the lakeside. The baths at the main building were incredibly luxurious.

Modern, clean Room overlooking the beach. Delicious meals you could enjoy day after day without getting tired of them. Cozy, home-like hospitality. Best of all, a beautiful beach where sea turtles and many kinds of fish swim—reserved exclusively for this Hotel’s guests.

My wife and I stayed here to do nothing and simply feel Amami’s nature. 　 The view from the large Room window was breathtaking. The deep blue sea, the beauty of the sunset, and even a sky full of stars. It was a luxurious time to enjoy the ever-changing beauty of Amami’s ocean ri

I stayed for one night with my daughter. Unfortunately, the weather was not great the next day, so things didn’t go exactly as planned, but we were able to relax and enjoy a quiet stay. The meals were also very delicious. It would have been even better if there had been handrails in the bathroom and spa baths.

We stayed with our dog. It was our first time here, and we were so satisfied that we made a Reservation for next year during our stay. There is no Onsen, but the Room was spacious and very clean. The sukiyaki dinner on the first night was outstanding, and it was a new way of eating it for us. We stayed two nights, and we were truly impressed that on the second night not only the main dish but everything from the appetizers onward was a completely different menu. All of the staff were friendly, and we had a very comfortable stay. We look forward to coming back next year.

A beautiful dining room featuring a signature round window. The experience begins with a handwritten good-luck message for each guest, followed by an outstanding tuna course. It concludes with carefully whisked matcha served to you. The attentive care and hospitality—unique to this small Accommodation limited to five groups per day—are simply exceptional. However, the portions are so large that it can be difficult to finish everything, which feels like a waste; slightly reducing the overall amount may improve satisfaction.

I stayed here during a trip to Hiroshima. It was in a very convenient location, close to major sightseeing spots. There were also many restaurants nearby, so finding dinner was easy. I stayed with relatives, and everyone raved about the pillows! They were extremely comfortable, and we all felt refreshed after a day of sightseeing. If I come back to Hiroshima, I would definitely stay here again. Thank you very much to all the staff.

Still, we were able to relax and enjoy meals and coffee time in the club lounge, then unwind with the spa jacuzzi and a nap—an unexpectedly luxurious way to spend the day. The shop is spacious as well. Even the pool in the rain and wind became a good memory. The non-alcoholic sp

The staff were extremely kind, friendly, and always greeted us with warm smiles that truly healed our hearts. We are also grateful to the staff at the shop on the second floor for their helpful advice. It was a wonderful trip that our entire family enjoyed immensely—everyone ag

We also had the chance to use the bath in complete privacy by coincidence, which was very relaxing! This hotel is one of the top three accommodations we've ever stayed at in our lives. If we have another opportunity, we would love to stay here again! Thank you for creating such w

What impressed us most was that during dinner they kindly guided us down to the shore to watch the vivid red sunset and took photos for us, creating unforgettable memories. Dinner was delicious and easy for us to enjoy. For breakfast, we were able to relax and take our time with

The private open-air bath in our Room had an ocean view, and we enjoyed it so much that we used it multiple times both at night and in the morning. Having a bath in the Room allowed us to relax without worrying about time, which was truly wonderful. The Room itself was spacious