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Everything was excellent, especially the service. The staff’s attentiveness was outstanding. The rooms, amenities, views, and pool were all wonderful—highly recommended Hotel.

My companion uses a wheelchair, but thanks to the thoughtful support from all the staff, we were able to stay comfortably. The staff member who assisted us was kind, easy to talk to, and truly wonderful (I would be happy if they could assist us again next time). We will definitely stay again. Thank you very much.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

It was my first time staying here, and it was excellent. I stayed with my dog, and the log cabin was very clean, odor-free, and comfortable. They came right away to explain how to use the BBQ, and their guidance was very thorough. The BBQ meat was delicious, and there was plenty of food—very satisfying. I would love to stay again.

We had an incredibly fulfilling stay. From the interior and exterior design to the furniture, decor, fixtures, amenities, lawn, and open grounds, this was a wonderfully comfortable Facility where you can feel the attention to detail everywhere. The interior is unified in a calm design, with very high ceilings that create an airy sense of openness, allowing us to fully enjoy a special time away from everyday life. The vanity area and bathroom were especially spacious and impressive—made with high-quality materials and kept impeccably clean down to every corner. The amenities also felt thoughtfully chosen; for example, Aesop hand soap was provided at the sink. All essential cookware and appliances were available, so we could stay comfortably without any inconvenience. We even enjoyed handheld fireworks in the garden. The views of Mt. Fuji and the Southern Alps were also stunning—scenery you could gaze at for hours without noticing time pass. Most memorable of all were the wood-fired sauna and cold plunge bath. The wood-fired sauna was exceptional—enjoying it while feeling the flicker of flames, hearing the crackle of burning logs, and breathing in the scent of wood was truly special. Unlike an electric heater, it had a gentle heat that warmed us slowly from deep within and helped us relax completely. A large amount of sauna stones were thoroughly heated, so we could also enjoy pleasant steam from löyly. It’s an ideal setup that I would highly recommend even to dedicated sauna lovers. They added ice to the cold plunge bath multiple times for us, so we could cool down properly. Paired with the wood-fired sauna, it was perfect—we fully enjoyed every session. In the evening we enjoyed a BBQ, and we really appreciated that the owner prepared everything—from lighting the fire to setting everything up. On top of that, we received a generous gift of fresh vegetables grown by his wife. They were all rare varieties you don’t often see day-to-day, and you could feel careful attention not only in each vegetable but also in their labels and packaging. We tried them right away at our BBQ—especially the eggplant, which was unbelievably tender and delicious. Beyond how wonderful both the Facility itself and its location are, we were truly moved by the owners’ thoughtful hospitality as well. In this extraordinary setting—with beautiful views, a wood-fired sauna experience like no other،and BBQ—we spent a luxurious yet deeply comfortable time here. We would love to stay again. Thank you very much for such a wonderful experience.

We stayed here to celebrate an anniversary with close friends! The stylishly designed living area and the Room with a sauna were absolutely perfect for a girls’ trip. If we have the chance, we’d love to stay again. Thank you very much!

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

I had such an enjoyable time relaxing while admiring the stunning scenery that time flew by quickly. Sitting on the sofa until the end while gazing at the sea made me wish to stay longer... It was such a satisfying experience that I've decided to come back again next year!

The interior was simple yet warm, with plenty of wood throughout. As it’s all-inclusive, afternoon tea was delicious. I also fully enjoyed the heated infinity pool and jacuzzi. True to the Hotel’s name—Sunset Marina—the sunset was breathtaking. At dinner, the staff kept just th

It was an absolutely amazing stay. I was truly impressed by the outstanding, well-equipped Facility that anticipated every need. The staff were very considerate with the luggage we sent in advance, prepared a pool for the children, and even when an accident happened, their first words were to check on us. Talking with friends around the barbecue, setting off fireworks with the kids under the sunset sky, and looking up at the stars late at night—every moment became a wonderful memory. My only regret is that because it was so hot, we couldn’t enjoy the outdoor facilities outside the cottage, such as basketball and the trampoline. We will definitely visit again next year. Thank you very much.

I was very satisfied as I could relax and enjoy the garden's views in the morning, afternoon, and evening. Dinner was primarily Japanese cuisine but incorporated a creative fusion of ingredients and cooking methods, making it both delicious and exciting. The traditional sea br

And then there is the cuisine—something I look forward to with excitement every time. It captures the season perfectly and delights both the eyes and the palate. February means Setsubun: a demon mask made from carrot, a club made from burdock root, an Otafuku face made from quail

Just looking out at the lake from our Room made me feel truly happy. Everything in the Hotel, starting with the Room, was so comfortable that I was really glad we chose to stay here. The portions were very generous and a bit too much for me, but both dinner and breakfast were delicious. Thank you very much. This is an Accommodation I definitely want to visit again. Next time, I’m planning to come by car with my husband, and I’m already looking forward to it. (I also loved the wonderful bath in our Room, but I wanted to see the Onsen building as well; I’m very sorry for the trouble caused regarding the lockers.)

The Room was spacious, clean, and had a great view from the balcony!! The rooftop offered amazing views and comfortable chairs, perfect for relaxing in the evening. Both dinner and breakfast were absolutely delicious!! The amenities were also very satisfying. We would lov

We stayed to celebrate my partner’s birthday. This Accommodation had long been on my list of places I wanted to visit, and even though it’s hard to secure a weekend Reservation, we were able to book. With such high Review ratings, we were truly looking forward to it—and our stay exceeded every expectation. Even now, we’re still savoring the afterglow. If I may say so… I’ve stayed at many Hotels considered “luxury,” but this is top-tier in every sense. The Room design and immaculate cleanliness, the staff’s service, smiles, and professionalism—and the cuisine. It’s such an outstanding Hotel that any words feel inadequate. The restaurant in particular was exceptional: you can feel deep respect for the ingredients and producers throughout. Conversations with the restaurant manager, head chef, and staff were delightful, and it was pure happiness (for those who drink alcohol, I highly recommend the pairing—it’s an incredible value). Both my partner and I would love to return again. Thank you for such a wonderful time.

Located by the harbor, the detached guest Room was quiet and relaxing. The open-air bath in the Room was also very comfortable. The cuisine was excellent and truly enjoyable, starting with deep-fried tuna collar. We could also feel the staff’s attentiveness, and we had a pleasant stay.

We stayed for one night and two days. The interior was beautiful and spotless. The food was delicious, and the staff’s smiles and hospitality were truly wonderful.

The tranquility of sunrise and the mirror-like beauty of the lake's surface, as well as the fiery red skies during sunset, offered truly calming scenery. The locally sourced dinner course was exceptional, especially on the second day. The breakfast was also satisfying with its

The service was excellent, with thoughtful attention tailored to each guest. Despite being somewhat challenging guests with both a dog and an infant, we were well-supported through baby gear rentals and kind interactions with our dog. The hospitality made our stay very comfortabl

We stayed for 2 nights in a 2-bedroom Room. Everything was impeccably clean, and even though I really dislike insects, I could enjoy the outdoor pool with peace of mind. At night we swam while looking at the stars; early in the morning we watched the sunrise from the rooftop; and in the evening we enjoyed a beautiful sunset—an even more wonderful experience than we imagined. The sea right in front of us was also shallow and crystal clear, and we were able to see lots of small fish. We had an amazing time by the ocean. There were plenty of drinks stocked in the refrigerator, and they even replenished them—we truly appreciated it. For breakfast, we used meal vouchers and had French toast from a food truck brought to our Room. It was delicious. Thank you for such a wonderful stay. We would love to come back again!