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We stayed here for a family trip. The Room had a calm, mature atmosphere, and we were able to relax. We could use the Onsen without any time restrictions, and we enjoyed playing games together in the living room—making wonderful memories.

This time, we stayed in two Rooms, Momiji and Yuzu. We were very satisfied with everything, including the service. However, it was disappointing that the bath in Yuzu was far from the Room and inconvenient to use. Thank you for your prompt help with our forgotten item.

I stayed here during the Obon holidays and truly had a wonderfully relaxing time. Not only were the hearty, delicious dinner and breakfast excellent, but the rooftop views were stunning both morning and night, and the Onsen was incredibly soothing. All of the staff were very kind, and I could really feel the Ryokan’s thoughtful hospitality. I would love to stay again. Thank you for an amazing holiday!

The Onsen was amazing. Taking a walk and getting a massage made me feel relaxed from the core. The meals were healthy and delicious. It’s close to Tokyo, making it the perfect place for some personal relaxation time. Next time, I’d love to book a Multiple Night Stay!

From the Room guidance to dinner and breakfast, and even the Onsen and sauna, we were able to spend a very relaxing time. We could also feel the thoughtful care of all the staff, which allowed us to truly unwind. If we have another opportunity, we would love to stay again. Thank you very much.

I was worried about getting there, but the Onsen with the open-air bath was excellent. Both dinner and breakfast were wonderful and impressive. I would love to visit again if I have the chance.

Originally, my husband and I planned to go by ourselves, but our children decided they wanted to come too and made separate reservations on their own, so it ended up being a family trip. We truly appreciate how wonderful the hot springs, the meals, and all the staff were. Even though we had booked separately, we were told at check-in that you arranged for us to be seated together at dinner, which we are very grateful for. We were satisfied with everything and would love to visit again if we have the chance.

I stayed here because I wanted to relax in Kurokawa Onsen. The Accommodation had a calm atmosphere and was very comfortable, so I was able to spend a peaceful time even on my own. The Onsen temperature was just right, and it truly soothed my travel fatigue. The Asuka hot pot I had for dinner was especially memorable. The gently flavored soup, like white miso, was absolutely delicious, and I enjoyed it all the way to the end without getting tired of it. Every dish made with local ingredients was also wonderful, and both my heart and stomach were completely satisfied. All of the staff were warm and welcoming, and I felt comfortable throughout my stay. Thanks to them, I felt refreshed both physically and mentally, making it a memorable solo trip. I would love to come back in a different season. Thank you very much.

This stay became a truly memorable experience. The staff welcomed us with warm smiles, guided us around the Accommodation with great care, and showed thoughtful attention to every detail—service that naturally made us want to return. We felt comfortable throughout our stay. The Onsen was, simply put, outstanding. Our Room had a private open-air bath that we could enjoy all to ourselves. The water temperature was perfect, and from the moment we stepped in, it felt as if all the tension left our body. Soaking slowly while looking out over the beautiful forest was pure bliss, and we enjoyed it many times during our stay. The amenities also had a wonderful fragrance and quickly became a favorite. We chose the sake tasting Plan, and each selection had its own character and was fun to compare. As a sake lover, I was especially happy to be able to order Hiroki Aiyama separately—an exceptionally rare bottle—so finding it on the menu genuinely thrilled me. It paired perfectly with Aizu dishes such as herring marinated with Japanese pepper leaves. Being able to enjoy such precious sake while traveling is a truly luxurious memory, and it felt like something unique to an Accommodation in Aizu. They also lend inflatable rings for the Onsen. At first I thought, “An inflatable ring in an Onsen?” but after trying it, I was honestly amazed by how comfortable it was. Floating effortlessly while soaking lets you relax even more deeply than usual. It made me appreciate both their creativity and their playful desire for guests to fully enjoy the Onsen experience. The inflatable ring left a strong impression—I could soak almost face-down in complete relaxation. The cuisine, Onsen, and service were all excellent; this wasn’t an Accommodation where only one aspect stood out—the entire experience was consistently high quality. Thoughtful care could be felt everywhere, and the whole place overflowed with genuine hospitality. People say travel is defined by where you stay, and this visit truly proved that saying right. From the superb Onsen and heartwarming service to the eye-opening inflatable ring experience, it became a wonderful trip filled with great memories. We would love to visit again in another season—thank you very much.”

We stayed here for a family trip. This Ryokan is in a quiet location a little away from the Kurokawa Onsen area. We stayed in the Matatabi annex Room, which has an open-air bath by the river, and the sound of the flowing water, wild birdsong, and the scent of the Onsen created a truly peaceful private space that felt wonderfully comfortable. The meals were outstanding both in presentation and taste, and we were completely satisfied. We were told that everything is prepared using fresh spring water that wells up abundantly throughout the grounds. The Onsen temperature was just right, and we enjoyed a luxurious time listening to the river. The staff were friendly and greeted us warmly. Everyone—from those serving our meals to those caring for the garden—had wonderful smiles and greetings. We could also really feel how much the proprietress values her guests, which touched us deeply. It was truly an excellent Accommodation. We are glad we chose it, and it became a memorable trip for us.

We stayed as a family, and the room was spacious, stylish, and very clean, just like in the photos. From the second-floor living room, we enjoyed a breathtaking view of Hakuba's expansive scenery, offering an incredible sense of openness. The staff were extremely friendly from check-in and made our stay very pleasant. We stayed for two nights, and on the second day, they replaced our towels and promptly responded to our calls, which was very helpful. Amenities such as insect repellent spray and baby guards were well-prepared, making it safe and convenient for families with children. The recommended restaurants and spots were all fantastic, making this a truly satisfying stay. We would love to visit again!

1. I would be happy if the breakfast price were a little lower. I’d like to take my time and enjoy everything, but mornings are busy, and sometimes I’m not feeling well, so I can’t eat enough to feel it’s worth the cost. 2. Also regarding breakfast: I wanted to drink Japanese tea but couldn’t find it, so I asked a staff member. The reply was rather curt: “The drinks (including tea bags) are only here and over there (such as juices).” Could you please provide Japanese tea bags? 3. About the changing area by the bath: some guests don’t dry themselves properly after bathing, and puddles form in front of the lockers. This isn’t very hygienic, so I hope you can add measures to encourage drying off or use flooring that prevents puddles from forming. Overall, it’s a good Hotel—please keep improving even further.

We stayed here for a celebration, and the meals, room, and service were all excellent—our whole family was very happy. If I had to ask for one thing, it would be perfect if both large public baths had an open-air bath and a sauna. Still, the in-room open-air bath was amazing—I even enjoyed it alone with a beer! The celebration cake, the drinks and sweets in the lounge, dinner and breakfast, and all the complimentary items and beverages were wonderful. The guest of honor—and our entire family—were truly impressed. Next time, I’d love to bring my parents as well; we look forward to staying with you again then.

A modern Hotel located next to the Churui Roadside Station. Clean Accommodations are hard to find in this area, so it’s well worth considering when planning an itinerary around Cape Erimo. The alkaline hot spring water leaves your skin feeling smooth.

Everyone was delighted with the view of Mount Fuji right in front of us. The meat served during the meal was tender and satisfying at 200g. From the bath in the Room, a first-grader was overjoyed by the breathtaking view of Mount Fuji. The Hotel itself was quiet and peaceful.

This is my third visit. The meals are delicious, and since there is a bath in the Room, you can enjoy it 24 hours a day. The resident dog, Luna, is also very calm and adorable! It’s a Ryokan I truly love—quiet, relaxing, and an extraordinary space where you can unwind. There’s also a dog run where they can run around freely, so the dogs are thrilled! Next time, we’re talking about coming back for a Multiple Night Stay with my husband.

Both dinner and breakfast were absolutely delicious, and we were very satisfied!! The baths are divided into a large public bath and a natural hot spring bath; both were very relaxing, and the kids loved them. We’d love to visit again if we have the chance!

Thank you very much for your wonderful hospitality. From the warm welcome upon our arrival until we left the Accommodation, our stay exceeded our expectations in every way. The tasteful selection of tea and sweets served on arrival only heightened our anticipation for the meals. Both dinner and breakfast were thoughtfully prepared, with each dish carefully crafted, and my wife and I enjoyed them with genuine admiration. The salt served alongside was perfectly balanced and paired wonderfully with both sashimi and rice. As I had mentioned ingredients I do not care for, you kindly adjusted the menu accordingly, allowing me to enjoy everything deliciously. We are truly grateful to the head chef and the attendant for their considerate care. For bathing, we enjoyed the open-air bath attached to our Room as well as the large public bath and two open-air baths (rotating by time). All were at a comfortable temperature with excellent water quality, and we bathed four times during our stay. For us as a couple who travel to enjoy baths and great food, it was pure bliss. One small regret is that while we loved the Onsen manju in our Room, we only learned afterward that if we had ordered in advance the day before, we could have purchased freshly made ones the next day. This is an Accommodation we would love to visit again.

We visited looking forward to the meals and the in-Room Onsen. The food was even more delicious than we imagined, and the attentive hospitality was wonderful—we enjoyed everything from the first appetizer to the final dessert. The next morning’s breakfast also made us happy, as we could enjoy a variety of dishes little by little. If we had been going straight home that day, I would have loved to buy some bread to take with us. The in-Room bath had a generously sized tub, so we could soak and relax at length. We also enjoyed both the open-air bath and indoor bath in the private Onsen. The Room felt comforting, like staying at someone’s home, and we were able to truly unwind. The kitchen is well equipped, so you could cook for yourself (though there was absolutely no need). Personally, I was especially glad that the refrigerator was full-sized—I could easily fit an entire boxed birthday cake inside. The chilled water in that refrigerator had a subtle sweetness too; I ended up loving it and drank it so quickly that I had to get up multiple times during the night to use the bathroom (laugh). I’d love to come back for the winter gratin as well, but I hesitate at the thought of snow piling up as high as 2 meters. We’ll choose our season carefully, but we will definitely return!!

This was our first stay. We arrived early, but the staff were very kind and helpful, and we are grateful. The indoor bath—especially the open-air bath—was outstanding in both water quality and scenery. The meals were delicious, with more variety and quantity than we could finish. We would definitely like to stay again next year.