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We stayed here to celebrate my best friend’s birthday. The Room was spacious, and it was great to be able to use two baths—one for day-use guests and one for overnight guests. The meals were delicious, and we were very happy to receive a birthday gift at the time dessert was served at dinner. We also enjoyed having a birthday party in the Room. Since we checked out at 7:15 a.m. to go to the Tateyama Kurobe Alpine Route, we would like to stay longer next time. Thank you very much.

The riverside open-air bath was closed, but we used the outdoor Onsen reached by going down 300 steps. The staircase is so narrow that only one person can pass at a time. We were told it’s open until 11:00 p.m., but we were worried about our footing at night, so we went in the evening and again in the morning. While soaking, we enjoyed the river’s flow and the mountains, listening to the sound of the water. The stairs were tough, but I truly felt glad we came. The semi-open-air bath down about 20 steps was also wonderful, with a clear view of the mountains right in front of you. The temperature was perfect for me. I didn’t expect much from the indoor bath, but it had large windows and felt very pleasant; there was a jacuzzi, a reclining bath, and a hotter pool where we could relax comfortably. Everyone at the Accommodation was very kind and welcoming. Dinner came in many small dishes. The beef and the meatballs in the hot pot were delicious. Even simple items like the beef sauce, hot-pot broth, and pickles were all excellent. The portions were just right for us as a couple. I think you need to be fairly fit to visit an outdoor Onsen that requires going down 300 steps—but I’m really glad we did. This isn’t about the Accommodation itself, but both the bus driver from Nasushiobara Station and the person at Shiobara Onsen Terminal who explained a map of Shiobara Onsen were incredibly friendly, which made our memories of this trip even better. Thank you very much!

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

Even after setting the navigation system, the destination disappeared along the way. Feeling a bit uneasy, we followed the signboards and drove deeper into the mountains on narrow roads—then suddenly, there was the Accommodation entrance. The warm light that appeared in that moment was a real relief. The staff’s welcome and service were also very courteous. We headed straight to the private indoor bath in our Room. Just as I was about to soak in the retro-style tub that felt like an old hot-spring cure retreat, a large hornet—stuck and unable to get out through the window—greeted us first. We somehow dealt with it using the free-flowing natural hot spring water (quite hot). Once adjusted to just the right temperature, it felt amazing on the skin and was incredibly relaxing. When my wife took her turn, this time a rhinoceros beetle stopped by to say hello. Just as explained in advance by the Accommodation, we had a rare experience surrounded by rich nature. From the scenic open-air bath, we enjoyed views of mountains stretching out as if they were ours alone. The meals were also carefully prepared. We were able to spend a truly unhurried time here. Thank you very much.

This Ryokan is right in the heart of the Onsen town, with attentive service and delicious meals—everything was excellent. The indoor bath was very clean, and you can use it anytime, 24 hours a day. It was also nice that the hair dryer and shower head were ReFa. I’d love to stay here again when I visit Kinosaki.

It was busy because it was during the summer vacation season, but the bath was spacious, so it didn’t feel too crowded. The food was delicious, but I felt our table was a little far away. Overall, it was good!

We stayed here to celebrate my father’s 82nd birthday. I had informed the hotel in advance, and when we entered the room, they had prepared a wonderful birthday surprise: a bottle of wine, towel swans, and a heartfelt birthday card. My father was truly touched. The room was spacious with a great view, the amenities were excellent, and everything was impeccably clean down to the smallest details. We had a very comfortable stay. The draft Sapporo Classic beer in the lounge was absolutely delicious, and it was lovely to sit back anytime, enjoy drinks, and chat. The three of us were able to spend an irreplaceable time together. We were extremely satisfied. I would love to bring him again.

Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.

We stayed for one night at Hotel Mount Fuji. We were unexpectedly upgraded, and were able to relax in a Suite Room. Unfortunately, due to bad weather, we couldn’t enjoy the Mt. Fuji view we had been looking forward to. If it had been clear, I’m sure we would have had a panoramic view of majestic Mt. Fuji from the west-facing terrace. Given the Hotel’s wonderful location, the only regret this time was not having better weather. We would love to visit again on a sunny day. What left the strongest impression was the French dinner. Not only was everything delicious, but the presentation and portion sizes were also excellent—overall, we were extremely satisfied. We truly enjoyed savoring the meal at a leisurely pace.

The Room was clean and new, with the fresh scent of tatami. The cuisine was beautifully presented and delicious, and the innovative menu with delightful surprises left a strong impression. The Onsen was comfortable, and the river view from both the private bath and the large public bath was wonderful. Even the showers use Onsen water, and the cold water after bathing is tasty spring water as well. This is an Accommodation we would definitely love to visit again.

We visited Otaru for a birthday trip this time. The Accommodation was a very calm and relaxing space, and having an Onsen in the Room was the best. With the all-inclusive plan, not only was the food delicious, but they also served wines and sake that paired perfectly with each meal—everything was excellent. There is also a bar inside the Accommodation, where they offered cocktails and wines tailored to our preferences, brought snacks without us even asking, and truly took great care of us; chatting with the bar staff was so much fun and made it feel very welcoming. Every staff member provided truly outstanding service. We were completely satisfied with this Accommodation and would love to visit again. Thanks to you, we were able to have a wonderful birthday.

My parents stayed here because they had been interested in it for a while. Since it was a weekday, it was fairly quiet and they were able to relax. They were also happy that other older guests were using the pool too, so they felt comfortable using it without hesitation, and they said the food was beautifully presented and delicious!

It was wonderful to experience the atmosphere of a Swiss Hotel. We were glad we could reserve the bath for private family use, and we were able to use it without any waiting time.

A luxury to soak in the hot water while listening to Japanese bush warblers during the day and a chorus of frogs at night. The spring-inspired meals were also delicious and truly enjoyable. There aren’t any particularly special amenities or services, but everything feels comfortable—from walking barefoot on the tatami floors throughout the property to the subtle aroma in the air—and it’s genuinely relaxing. The building seems old, but it’s kept very clean, with no faults at all. It was so quiet that I could clearly hear the pleasant snoring from the next room—perhaps part of its charm. The Onsen is, of course, wonderful as well.\nI would definitely love to visit again.

Found a serene snow-view accommodation. While not new or flashy, the facility was clean and the complex structure felt like exploring a corridor, which was enjoyable. The onsen had a sulfur aroma with hot water that warmed me thoroughly. The meals were delicious, and the st

Although it was a last-minute trip, we had a very comfortable stay at this Hotel. The dinner buffet was excellent—Aizu local specialties and everything else were all delicious. My husband said it was the best buffet of any Hotel we have stayed at while traveling. The bath was also spacious and clean. We had a wonderful stay.

It was a very enjoyable stay for our kindergarten-aged child. Both dinner and breakfast were full of foods kids love. They had fun making their own ice cream, and they could also bring chocolate syrup and chocolate toppings from a separate area to create their own pancakes. (We wished there had been pancake syrup in the kids’ corner.) The Onsen temperature was set low for children (it might feel lukewarm for adults), and our child stayed in for about an hour. The only downside was that the photos in the information showed a drum washing machine, but there wasn’t one in reality. Other than that, they offer lots of children’s activities, so I think it’s an excellent Hotel for families with kids. We’d like to come again in winter.

There were thoughtful touches throughout, such as a basket for carrying towels and a change of clothes to the bath, and tabi socks provided for use inside the property. The food was also delicious.

I stayed here with my elderly parents. All of the staff were very pleasant and welcoming, and we were able to spend our time feeling relaxed and at ease. The Onsen was beautifully decorated with umbrellas, and we enjoyed bathing there many times. The freshly made breakfast pancakes were delicious. However, some guests seemed unsure how to use the setup and gave up, which was a bit disappointing. We would definitely like to stay again. Thank you very much.

About five years ago, I stayed at your Hotel on a tour arranged by a travel agency and was deeply impressed, so I returned for personal reasons. This time, on an independent trip by private car, I was once again amazed by the magnificent building that suddenly appears along the cliffside.\nDespite the rainy season, we had a clear view over the Tsugaru Strait, and to our delight the hydrangeas were in full bloom.\nThe Onsen was also excellent. The cuisine truly reflected local Tsugaru flavors; everything was delicious, and in particular the specially ordered large abalone grilled on a ceramic plate was outstanding.\nThank you very much for your hospitality.