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I chose the Onuma Prince Hotel for my friend visiting from afar. They were delighted, saying they could relax, fully enjoy the Onsen, and sleep well—it was wonderful. I’m grateful for the staff’s warm smiles and kind service.

We stayed here with our daughters during summer vacation. Despite the reasonable price, the hospitality was outstanding. Dinner was served in a private room so we could relax, and the large public bath was clean and truly soothing. Breakfast was a buffet, and everything we tried was delicious—such a fun experience. This is an Accommodation that makes you want to come back regularly to unwind.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

Both the Room and the bath were clean, and the staff provided pleasant service, making our stay very satisfying. Thank you very much.

Thank you for taking care of us again, following last season. We had made a Reservation at the end of last year, but you kindly contacted us to let us know there wasn’t much snow, so we canceled once and visited in February. We were glad it happened to be available. The Accommodation was clean, the meals were delicious, and the location was perfect—you can ski right back to the Accommodation from the slopes. All of the staff were kind and very pleasant. Thanks to you, our child has completely fallen in love with skiing. We would love to stay with you every season. Thank you very much.

The all-inclusive plan was very satisfying for families with children. I personally felt nostalgic about the little crunchy ice treats—they reminded me of my childhood, and they were really delicious! The Room was spacious and beautifully renovated, so it felt very clean. The building itself is probably older, so the unit bathroom was extremely small, but it wasn’t an issue since we could use the large public bath. The kids’ area was spacious and really helpful. We planned to use the pool, but it wasn’t open due to unexpectedly low temperatures and weather—this is my only regret. The food was delicious, and they didn’t strictly enforce time limits, so even while juggling our child we were able to eat plenty for the first time in a while. (My recommendations are the kanpyo with wasabi at breakfast and the simmered yuba at dinner.) Our 1-year-and-10-month-old son also seemed to enjoy his first Hotel stay—he was all smiles. (The surprise stuffed toy that came with our Room was adorable; he wouldn’t let go of it, and it made me happy too.) We will definitely come again! Thank you very much!

I stayed here after a long drive. I visited on a weekday in early September, and the Onsen wasn’t too crowded, so I was able to relax and take my time. The sauna and cold bath were both great, and I felt perfectly refreshed. The bed was spacious enough, and the Room was clean and well maintained. After being on the go all day, staying at this Accommodation really helped me recharge. Breakfast was very luxurious for the morning, and it was the perfect start to the day. I wanted to enjoy a morning bath again, so I asked for an extra bath towel at reception. I expected there would be a charge, but they lent it to me for free. This is an Accommodation full of hospitality, and I’d like to stay here again when I visit Sapporo.

We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

From check-in to check-out, your attentive and kind hospitality made our trip truly wonderful! We were a bit anxious because we were traveling with our dog, but we had no inconveniences at all and were able to stay comfortably—thank you so much. Thank you as well for kindly accommodating our request to adjust the meals. We would love to stay again if we have the opportunity.

Stayed at Asarigawa Onsen for the first time in 30 years. Since the reservation was made the day before, room options were limited, but it was a spacious room. However, there was some noise from the pipes. Dinner was very delicious, though I wished for a few more dishes. The breakfast buffet had more variety than expected, and the curry was tasty. Next time, I’d like to try using the izakaya. The Christmas decorations inside were beautiful, and the live piano performance was amazing—I listened for an hour. The open-air onsen was nice, but I felt there could be more baths available. The staff's service was excellent; I’d love to visit again in a different season!

Eight of us stayed as a family in a standard Japanese-Western Room and a Japanese-Western Room with a private Onsen and sauna. The Rooms were very spacious, and even my parent with physical difficulties said the in-room Onsen and sauna were wonderful. As for the meals, I initially wondered if there would be enough, but the taste, quality, and portion size were all very satisfying. However, at the large public bath, some foreign guests were swimming in the tub and washing their faces there, and in the changing area they were using their smartphones pointed in our direction, which made me very uncomfortable (I don’t know whether they were taking photos). This is not the Hotel’s fault, but I would appreciate it if staff could make regular rounds to check and provide guidance. Even so, everyone in our family was very happy with our stay. We would definitely like to visit again.

I stayed at another Accommodation in the same group not long ago, but this was my first return to Tamakiya in 10 years. Last time, discovering Abe Shuzo through the sake pairing was a real highlight, so I did it again this time. Since it was a special occasion, I decided to pay the extra fee and choose the optional premium sake course. It more than lived up to expectations—I truly enjoyed a wide range of excellent sakes, including some with a playful twist. The sommelier’s stories were fascinating, and I wished I could have listened even longer. I was traveling solo, but the staff were consistently courteous and attentive, no different from how they treated larger groups, which I really appreciated. The food was also outstanding: a course featuring plenty of local Niigata ingredients, with every dish delicious from appetizers to dessert. Next time, I’d love to stay in midwinter when there’s deep snow.

This Accommodation never disappoints, no matter how many times we stay. The open-air baths include two types—a barrel bath and a rock bath—and can also be reserved for private family use. The meals are excellent, especially the beef tongue stew. The amenities also seem to get upgraded every time we visit. This time, because of the rain, we couldn’t have breakfast outside, but the outdoor breakfast is wonderful as well. It was also great that we were able to book a little cheaper through Yahoo Travel. We’d love to stay again.

I usually stay with my family, but this time I tried a solo trip for the first time. I chose this Hotel because the women-only dormitory felt safe, and the value was amazing: unlimited alcohol and soft drinks, a triple gelato, a delicious pasta dinner, plus access to the lounge and baths at the neighboring Suizantei… it was perfect (the sauna at Exclamation Hotel was great too). The next day, I switched breakfast to lunch and enjoyed it at Shokudo Ichi, then finished with an Onsen soak in Koganeyu! What’s more, staying here comes with a Reservation slot for “Morino Hyakunichi Gori,” so I could enjoy it without waiting. This was also my first time hitting the jackpot in the lucky locker lottery—I even received a commemorative Kyujitsuyu mug cup and was truly moved. The Hotel staff were all very kind, so I felt comfortable throughout my stay. A solo trip at Exclamation Hotel might become addictive—I’ll be back!

There were lots of adorable cats, and they played with us using toys! When we left the Room door slightly open, they came in, which was incredibly soothing. We also had a child with us, and they happily played with the toys, so we’re really glad we came. Even our daughter, who usually spends her time playing games, didn’t play even once—it turned into a fulfilling day and we were very satisfied! She said she wants to come again, so we’ll check our schedule and plan to visit again.

The view from the Room was amazing—we could see the ski jump. It was forecast to rain from that day, but we had a brief spell of sunshine, which made us feel refreshed. There was an Onsen and an open-air bath as well, and it was very soothing. The meals were a real treat for vegetarians. It was a very relaxing one-night stay, and the Room was clean, but it was a bit disappointing that there is a step up to reach the toilet; at night, it felt like something elderly guests could easily trip over. Other than that, it was a Hotel we were fully satisfied with.

This was my first stay, and the Hotel lobby was spacious and wonderful. The Room was also large and comfortable. In the four-person Room, one bed was on the opposite side, and it was disappointing that there were no power outlets only there. The TV supported online streaming services, so it was great to watch what I like. It was easy to understand that the refrigerator power is controlled by a switch. The large public bath had an outdoor bath and four tubs of different sizes. The door to the large public bath also worked with the Room key card, so I felt safe with solid security. There were AEON and Coop Sapporo nearby, and we enjoyed both shopping malls. Due to my vacation schedule, I made separate one-night Reservations for two nights (a Multiple Night Stay), but I’m glad they changed it so I could stay in the same Room for both nights.

More than 40 years ago, when I was a child, I stayed here with my mother, my older brother, and a family who were acquaintances of my mother. I could barely remember anything other than the name, but after all these years, I’m glad I was able to stay again—this time with my own family. The portions at both dinner and breakfast were very satisfying, and I was happy to have my favorite hoba miso. I love Gero, so if I have the chance, I’d like to stay again.

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

The open-air bath surrounded by the beech forest was exceptional. The view was so beautiful that I wanted to stay there forever. This time it was a one-night stay, but next time I’d like to book a Multiple Night Stay and visit other Nyuto Onsen baths.