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This time, I stayed in a Japanese-style Room. The view from the Room was great, and I was able to relax—I was extremely satisfied. I used it for a business trip this time, but next time I’d like to stay here again for a family trip. The bath and sauna were both clean and relaxing, and the breakfast was delicious!

It was wonderful. As an Accommodation that everyone would want to visit at least once, it truly lived up to its reputation. All of the staff were kind and provided courteous service. Thank you for a lovely trip. I imagine it must be very difficult to preserve this Ryokan for 200 or 300 years, but please continue passing Japan’s history on to future generations.

The hospitality was outstanding. Despite the reasonable price, dinner was served in a private room, and the staff providing service were excellent. I would like to stay here again when I visit Echigo-Yuzawa.

We visited as three generations. The Facility, baths, and meals were all very satisfying, and it became a wonderful memory. Thank you to the staff member who took a photo for us as we were leaving on a busy morning. We look forward to enjoying the many autumn maple leaves. We will visit again.

My spouse and I stayed for one night starting July 19. From the pickup at the station to sightseeing guidance after checkout, your attentive hospitality and thoughtful care made our stay truly comfortable. Thank you very much. The teppanyaki dinner course delighted both our eyes and our taste buds, and the chef’s enjoyable conversation made the evening even better—we left feeling full and in great spirits. We hope to visit again during a pleasant season. With sincere gratitude!

This was my third stay. I was worried about road restrictions due to the heavy rain, but everything was fine. The meals were delicious, and there is a semi-open-air bath with a view of the fishing lights. I’m planning to visit by motorcycle next year.

Everyone was extremely kind and attentive. The Room was clean, and the Onsen temperature was just right, so we were very satisfied. There was a wide variety of dishes; in particular, the tempura made with mountain vegetables looked great and tasted wonderful, and the grilled sweetfish was plump and delicious. It is a quiet Onsen town, but we were able to relax and were very satisfied.

The staff, including international team members, were friendly and great. They were great both in the lobby and at the dining venue. It was a wonderful Accommodation with a calm atmosphere—exactly what you’d hope for. The slightly no-frills service actually made it feel more relaxed and comfortable. If I had to mention just one thing, I think it would be better to replace the mirrors in the large public bath.

We stayed in the new wing this time. The Room layout, design, and atmosphere were excellent, and we were able to spend both nights very comfortably. The meals were very luxurious, but since we had a Multiple Night Stay, the buffet was the same on both days—if the main dish changed by day, it would have been even better. Above all, there are amusement parks and a zoo nearby, and since we traveled with children, it was a flawless five-star stay. Also, the Onsen offers a mixed-gender style where swimsuits are worn, so our whole family could bathe together and our kids were thrilled. We would like to visit again around the same time next year.

The old-fashioned Momoyama-style bath was truly impressive. From the changing room, the detailed ceiling and flooring created a wonderful sense of character, and when I opened the door to the indoor bath, I couldn’t help but sigh at the atmosphere of a bygone era. The open-air bath also had an excellent ambiance. I rated service 4 because I would have appreciated clearer maps and signage inside the property.

All the staff were very friendly, and we were able to spend our stay in complete comfort. Both the baths and the meals exceeded our expectations. I used the scenic open-air bath early in the morning, and with such beautiful weather, the view was amazing—it felt wonderful. It’s also just a short walk to the stone-step street, and being able to come out around the middle of it felt like a nice bonus. This may depend on the Plan, but there was a local craft beer called Ikahop in the fridge along with juice and water, all included in the rate. There was also a complimentary service of either wine or sake (and for those who don’t drink alcohol, it seems they can provide ramune instead). In addition, there was beer service in the lounge (evenings only), as well as coffee and tea. The Accommodation was very clean and lovely throughout. I also liked that both the corridors and even inside the elevator were tatami-matted—no slippers needed. I was surprised at how small the toilet in our Room was, but aside from that, this is truly a wonderful Accommodation.

The lake could be seen from our Room, the dining area, and even the bath, and we were able to truly relax from the heart. The meals were gentle and beautifully presented without overpowering the natural flavors of the ingredients, the portions were just right, and everything was absolutely delicious. The proprietress’s thoughtful care and the kindness of everyone at the Accommodation could be felt in so many ways. It’s far away so we can’t visit often, but this time we even got to enjoy fireworks as a special treat, and staying at your Accommodation became a truly wonderful memory.

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

I had been wanting to stay here for a long time, and my wish finally came true. I was very satisfied with the Onsen and the breakfast and dinner served in semi-private dining areas. If I had to mention something, the parking lot was far away and there were only stairs, so getting around was a bit difficult. Above all, I truly admired the staff’s warm and courteous service.

We stay here every year during the Obon holiday season. It’s a wonderful Ryokan. The meals are buffet-style, but the quality is high and everything is very delicious. I love the black soybean tea after the bath—it’s so tasty. I’d like to stay again next year.

I knew from the Reviews that this was a wonderful Ryokan, but it exceeded my expectations. The Onsen was charming both indoors and outdoors, and even the changing area was stylish. The meals were delicious—I ate too much. The Room had high ceilings and was spacious and spotless, with an amazing view from the window. Everywhere I looked—the Room, the Onsen, and throughout the Facility—everything was impeccably clean, and I felt it offered outstanding value for money. Thank you for taking care of us for two days. I will make another Reservation.

The in-room Facilities are excellent. It’s quiet, so you can sleep peacefully and relax. The sofa bed is also much more comfortable than those at other Hotels.

The Onsen was excellent. Thanks to the Onsen, I slept very well. Thank you very much.

I love Niigata in midwinter, but I also really enjoy Niigata in the season of wild mountain vegetables after the snow melts. In terms of Onsen Ryokan within the prefecture, I have previously stayed at Satoyama Jujo, HATAGO Issen, ryugon, Hinano Yado Chitose, and Rankei-so. Each Accommodation was unique and charming, and this time I was finally able to visit Shiki Yuzawa QUATTRO, which I had been curious about for a while. As you can probably tell from the above, we travel around various Accommodations because we like places with great food. From that perspective—this is how my spouse and I both felt—the breakfast side dishes were good, but not “exceptionally delicious.” As for the seaweed (“nori”), it had a color and taste we had never seen before, which made us wonder: had this processed product changed over time? Or is this its intended final form in terms of appearance and seasoning? It left us feeling a bit uneasy. Perhaps for guests who usually select ingredients carefully and cook at home on a regular basis, it may not be especially impressive. That said, we truly appreciate that they prepared such a large number of dishes at the in-room chair-and-table seating area and offered their very best hospitality. We felt they were doing everything they could to provide a comfortable stay despite limited staff and time. We would recommend it more to guests with a hearty appetite who have no concerns about their legs or knees. This is because getting into a bathtub without handrails can become difficult as you get older. Both the indoor bath and open-air bath in the room continuously supplied Onsen water, so we could soak at a comfortable temperature again the next morning. We also enjoyed relaxing on the second-floor terrace. Since this season is neither too hot nor too cold—and there are no bugs—why not plan a trip now? The room seemed renovated and was very clean, and there was also a hair straightener in addition to the hair dryer. We were satisfied with the amenities! Thank you to everyone for your kind assistance throughout our stay. The large public bath at Sakura-tei was also nearby, so getting there was easy.

Having read the Reviews in advance, I was aware of what to expect, but my companion was very surprised by the contrast between the front desk atmosphere and the impression of the Room. The day-use bathing area feels lively like a busy public bathhouse, while the guest Rooms were calm and comfortable. Because we visited on a weekday, the large public bath was not crowded and very relaxing. The only thing that bothered me slightly was seeing someone brushing their teeth at the washing area. Even so, I was truly impressed by the abundant flow of free-flowing Onsen water straight from the source. When I visit around Nagano Station for work in the future, I would love to stop by again even just for a day-use bath. The Room was flawlessly comfortable, and the private indoor bath was very spacious. I was also amazed by how much hot water it had. Dinner was served in-room, so we could relax without worrying about others, and we thoroughly enjoyed the delicious dishes with thoughtful touches. The staff member who served us was friendly and made it a pleasant time. At breakfast, it was also nice to be able to choose between rice porridge cooked with Onsen water and regular steamed rice. Please note that there are no amenities provided in the large public bath area (including makeup remover), so bringing your own is recommended. The in-Room amenities are also provided for one use (one day) only, so if you plan to bathe multiple times, it may be reassuring to bring extras. Overall, it was a highly satisfying stay.