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From check-in to departure, the attentive service was excellent and we were very satisfied. The only drawback was the condition of the access road; we encountered oncoming cars once on arrival and twice on departure, but managed without any issues. If given the opportunity, we would like to stay again.

The entire accommodation is impeccably clean. Apart from our room, there was also a relaxation lounge where unlimited drinks and alcohol were available to enjoy while taking in the scenery. This is an exceptional accommodation where adults can unwind at their own pace. We vis

We stayed as a family trip with three generations. With wonderful facilities, lovely interiors, and delicious drinks and meals, we were able to fully enjoy everything. During our stay, we also enjoyed events such as Mountain Lights and fireworks, making it a truly memorable family trip.

All the meals were delicious, and the Onsen was wonderful. The Room and bath areas were kept very clean, so we had a very comfortable stay. The amenities were well provided and really helpful. There was bottled water in the Room refrigerator, and there was also a lounge where you can freely enjoy soft drinks; we had coffee after dinner as well. The Japanese garden in the courtyard was also beautiful. We could choose our favorite yukata, which made us feel even more excited. All the staff were kind and helpful. There were lots of cute cat-themed items in the lobby, hallways, and lounge, which was very soothing. We were able to relax at a leisurely pace. There was a roadside station and a supermarket nearby, so the location was convenient as well. It was such a lovely Accommodation that we would love to stay again. Thank you very much!

This was my second stay at this Hotel, and once again everything was perfect. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are delicious, and I highly recommend this Hotel. Having lived abroad for many years and stayed at many top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

After something great happened at work, I wanted to celebrate by relaxing on my own at an Accommodation with a view of Mt. Fuji, so I decided to stay solo. The staff assigned to my Room took wonderful care of me throughout my stay, the food was delicious, and I was able to spend a truly relaxing time. Mt. Fuji can be unpredictable and I could only see it in the early morning, but it was so beautiful that waking up at 5 a.m. didn’t feel like a burden at all. When I consulted in advance about wanting to celebrate and have cake, they arranged one from a nearby cake shop, and I was able to enjoy it in my Room together with champagne as a welcome drink. The head chef was also very thoughtful, which made me very happy. Adjusting the temperature of the Onsen in the Room was a bit tricky, but other than that there were no issues and I was completely satisfied. You can clearly see Mt. Fuji even from the Room—this Accommodation’s location is truly incredible.

The location is simply outstanding. From anywhere on the property, I could see Mt. Bandai beyond Yairoku Pond, and I was moved again and again. In addition, the service, dinner and breakfast, open-air bath, cleanliness, and the lounge’s ease of use were all excellent and comfortable. I’m glad I chose Urabandai Kogen Hotel for my commemorative trip. The nature that changes with each season must be wonderful as well, so next time I’d love to visit in a different season. Thank you very much.

The Room, meals, Sea of Japan view, atmosphere, and the staff’s thoughtful hospitality—everything about this Accommodation was perfect. Warm, comforting touches were sprinkled throughout, making our stay truly happy. This is an Accommodation we would love to visit again when we have the chance.

Each time we visit, the meals somehow get even better, and we thoroughly enjoyed three wonderful days with the luxuriously free-flowing Onsen, elegant setting, and attentive service—thank you for taking such great care of us. We were lucky to enjoy both the summer and autumn versions of dinner: beautifully presented menus featuring carefully selected local ingredients, delightful textures from thoughtful pairings, and a luxurious course that stayed delicious all the way through dessert. The Silk Curry served as the final dish is so addictive that we finished it even though we were already full. It had been a long time since we felt so completely satisfied in every way—thank you very much! We look forward to visiting again in another season.

All the staff were kind and helpful; the meals were outstanding, the Onsen was wonderful, and every aspect of the service showed thoughtful attention to detail—truly a lovely Accommodation.\nI also loved the tasteful selection of plants in the garden; the autumn berries added beautiful color, and I wanted to use it as inspiration for my own garden, so I took photos and used Google to find out the names of some of the trees.\nIn the morning, a varied tit even came by to visit, and I found myself soothed by this beautiful garden that never got boring no matter how long I looked at it.\nEverything was perfect from start to finish, and we were able to enjoy a truly luxurious time.\nI’d love to visit again in a different season. Thank you for taking such great care of us!

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

To visit the "Hyappappo no Yu," I wore boots and a bench coat available in the lobby. While it felt like a bit of effort, soaking in the sulfur onsen while enjoying the view of snow-covered scenery in the open-air bath was absolutely amazing. On my way back to the hotel after wa

I was immediately captivated by the rural scenery from the Room. We stayed in a Room with an open-air bath, and we also used the private open-air bath. Every area was spotlessly cleaned, making it very pleasant. The in-Room amenities were thoughtfully prepared, and there was nothing missing—I felt you could arrive empty-handed and still enjoy a comfortable stay. I was especially impressed to find single-use packets of laundry detergent among the amenities; it really showed how considerate this Hotel is.

The meals were luxurious and delicious, the Room was spotless, and the bath was wonderfully relaxing—there was nothing to complain about. The staff member in charge was very friendly and kind, so we felt completely at ease throughout our two-day stay. The massage was excellent as well; even though the weather wasn’t great, it didn’t bother us at all, and it turned into a truly satisfying trip. Thank you very much. We would love to visit again.

During Silver Week, we planned a trip with Lake Shikotsu on the first day and Sapporo on the second. We rented a car at New Chitose Airport on day one and enjoyed Hokkaido to the fullest on a driving tour. We were very satisfied with the all-inclusive stay at Lake Shikotsu Tsuruga Besso Ao no Za—the staff’s hospitality, the meals, and the in-room open-air bath were all excellent. Next time, we plan to stay at Lake Shikotsu Tsuruga Besso Ao no Za for both nights and do day-trip drives to Sapporo, Tomakomai, and other areas. Thank you again.

From arrival to departure, the staff treated us with great care, and we had a very pleasant stay. The service was impeccable. The Room retains the charm of a traditional Japanese house while offering a calm, spacious layout for relaxing. In addition to the deck, there is also an area with a sofa where you can sit and take in the outdoor scenery at your leisure, which made it easy to unwind. Unfortunately, it rained quite heavily during our stay, so we couldn’t enjoy the deck as much as we had hoped. The Onsen was also wonderful—you can soak in free-flowing natural hot spring water whenever you like. The bathtub was spacious enough to relax and fully enjoy the Onsen. There is a separate shower room in front of the bathing area as well, which made it convenient to wash before getting into the tub. What left the strongest impression on us in particular was the cuisine. Fresh seafood was used generously, and every dish was absolutely delicious. Although we weren’t blessed with good weather this time and couldn’t see the sunset we had been looking forward to, we still thoroughly enjoyed simply spending time at this Accommodation. Being able to relax so comfortably even on a rainy day may be something unique to Ujo Soan. We were highly satisfied with everything—service, Room, Onsen, and meals—and it’s an Accommodation we would love to visit again.

The staff’s hospitality, attentive care down to the smallest details, delicious meals, and well-maintained Facility all made this an outstanding Ryokan with nothing to fault. The Onsen was wonderfully smooth, free-flowing from the source, and because the temperature is relatively low, you can enjoy bathing many times. We had a truly elegant stay. Highly recommended. Thank you very much to all the staff—we would love to visit again.

Last year, I was impressed by the variety of Onsen and the fresh vegetables, so I stayed again this year. The Room we chose had a bedroom on the second floor and a wonderful layout. We were thrilled to spot a wild squirrel from the balcony, even if only for a short time. I heard the chef has changed, so the overall impact was slightly different, but everything was delicious, with fresh vegetables featured throughout the menu. The morning tomato juice was just as fresh as ever and outstanding. Not only is the Onsen excellent, but there is also a wide selection of drinks available, making this Accommodation more satisfying than any other Onsen Accommodation. It’s a bit far from Tokyo, but I would love to stay again to relax with superb Onsen and fresh vegetables.

Each villa has its own indoor bath and open-air Onsen, so even elderly guests were able to relax and enjoy it at their own pace. The Room was very clean, and we had a comfortable stay. The garden and reflecting pool were also beautifully maintained and a pleasure to look at. The meals were excellent in both ingredients and preparation, and everything was delicious. The dashi was rich in flavor, and we were truly impressed by the chef’s careful work. The staff welcomed us with wonderful smiles and kindly assisted our elderly guest with luggage, meal service, and more. We felt refreshed both physically and mentally. Thank you very much. We would love to stay again.

During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.