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I stayed on Friday, July 11. That day, due to the eruption of Shinmoedake and news reports saying that Kirishima City was experiencing a water outage, many Reservations at Ryokans and Hotels in Kirishima City were reportedly canceled. However, in reality there was no impact at all, so I felt the reporting was overly alarmist—this is exactly reputational damage caused by rumors. Kirishima Hanamurasaki offers a very comfortable Onsen, and the food is absolutely delicious. In addition, the hospitality is outstanding. I would love to visit again. Thank you very much.

I stayed here again after a long time. I had always thought it was great, and I was very satisfied. My friend, who was visiting for the first time, also praised everything—the meals, the Onsen, and the staff’s service. I would like to stay here again.

We stayed one night with breakfast and dinner included as a family of three. The location is quiet, and the building and Room are clean and not particularly old. However, it seems the property was originally a retreat facility, so even though it is called a Hotel, there is no shop or entertainment Facility. There are also no convenience stores or drugstores nearby. The meals were very delicious, but they were served as a kaiseki-style course rather than a buffet, with dishes brought out in order from appetizers to dessert. Meal times were fixed (breakfast at 7:30 and dinner at 18:30). Dinner in particular was quite early for us, and we couldn’t finish everything because we weren’t hungry enough. The chef seemed to be of Arab background, but both the food and service were excellent. The bath water is natural Onsen and was wonderful. The bathing area isn’t large, but even with six people using the washing area, the showers were manageable. As for the Room, if I had to mention something minor, one of the small light bulbs didn’t turn on. There is air conditioning (central system), but even in August it was cool at night, so we could sleep with it off. Overall it was clean and pleasant; however, not being able to choose meal times felt like having to fit the Hotel’s schedule. It seemed there were several groups staying, but only one other group besides us had breakfast and dinner included; most guests appeared to be No Meals Included. If you stay No Meals Included, please note that most restaurants along the lakeside close by late afternoon. There are also cup noodles available in the vending machine on the first floor.

There are some things that make you think "a bit off" as mentioned in the reviews, but considering the cost performance and being able to stay with my beloved dog, I personally think this is the best accommodation! It’s definitely one of the accommodations I’d love to visit again.

Nothing particularly outstanding or disappointing. The location is convenient, and you can start exploring Shirakawa Village from the morning. One of the service staff said they are from Yangon and send money back home to support their parents. I realized how tough that must be. When I went sightseeing, there were indeed many international visitors, but I didn’t feel that as much at this Accommodation. If I have the chance, I’d stay again—that’s about it.

It was great that I was able to find an Accommodation in Yamanaka Onsen, considering the rental car parking, my husband’s Accommodation, and a place for me to take a nap while I was on the KAGASPA Trail with him. Check-in was from 15:00, but you kindly let me in early so I could rest—thank you. Since I didn’t have time to enjoy the Onsen or anything else, I’m sorry that I can’t really share much feedback.

I visited during a solo motorcycle trip. Since it was near a ski resort, it seemed off-season, so there were few guests, and I was able to relax and fully enjoy the Onsen. Although I chose a no-meal Plan, I received complimentary coffee and freshly baked croissants in the morning. The croissants were freshly baked and delicious. I would love to visit again if I have the chance.

I wasn’t originally planning to visit Kurokawa Onsen, but a friend recommended it, so I looked for an Accommodation available on my dates and decided to stay. I’m sorry for being rude, but I didn’t have very high expectations. When I entered the Room, it had underfloor heating—even in the washroom. The in-room bath was spacious, and the water quality was excellent; it was such a pleasant Onsen that I wanted to soak again and again. I stayed for two nights. The meals felt carefully prepared with great attention to detail. With course-style feasts you can sometimes start to feel overwhelmed, but that never happened here—strangely enough. I don’t know if it was the chef’s sense and skill, the seasoning, or the choice of ingredients and menu, but everything was truly delicious. I was completely satisfied and felt genuinely happy. After dinner we returned to our Room, and they had warmed our sandals—thank you for such thoughtful care. Thank you as well to all the lovely staff. I hope to visit again. Thank you very much for taking care of us.

You can enjoy a carefully prepared meal served in your Room at a relaxed pace. The Facility is old, but it is clean and felt like coming home to my parents’ house. From the window, the view of the mountains of Aone and the sound of birds made me feel refreshed. I would definitely like to visit again.

Staying at this historic ryokan was a wonderful and memorable experience. As expected, the Unzen hot springs were pleasantly hot and kept us warm for a long time—we were very satisfied.

The baths are simply excellent. The Rooms and building are somewhat old overall, but the baths are truly wonderful. The meals aren’t flashy, but they taste good and come in satisfying portions, so we were pleased overall. We were able to set off fireworks in the parking area a short distance away, and the kids seemed to really enjoy it.

Stayed with family on a plan with two meals. - Staff The staff were very kind and accommodating. Thank you very much! - Meals The food was very delicious! No complaints. - Bath The night view from the open-air bath was beautiful. It was a bit disappointing that the shower water pressure dropped a little halfway through. - Room The room was spacious, with air conditioning and a stove in each room, making it warm enough to spend the night. It was a bit inconvenient that there was no washroom or toilet in the room, but it was acceptable. - Thoughts It seemed like there weren't many guests, so it would be nice if it was more lively...

It was very quiet and had a relaxing atmosphere. They kindly changed our room to a bedroom, but the bed was narrow and a bit firm, which made it hard to sleep. Breakfast was delicious and we were satisfied. Thank you very much.

This was my third visit, but it was my first time experiencing rainbow trout fishing and firewood chopping. I was surprised that such valuable experiences, which could easily be offered as optional paid activities, were included in the original Accommodation Fee. The foil-grilled rainbow trout I caught myself was absolutely delicious! The staff were incredibly kind, spoke warmly with smiles, and their gentle demeanor created a soothing atmosphere. When I couldn't figure out how to use the BBQ grill for dinner and the charcoal went out once, the staff kindly assisted me, for which I am very grateful. Also, the breakfast the next morning was amazing—everything tasted fantastic! It was unfortunate that the outdoor bath couldn't be used due to renovation work, but I definitely want to stay here again next time.

It was a quiet, standalone Accommodation. All the staff were pleasant, and the food was very delicious. I also liked that they used Okura China coffee cups (perhaps because there is an Okura outlet in Karuizawa). The Room consisted of two rooms—a bedroom and a Japanese-style room—unified in beige tones, giving a neat and clean impression. There were two open-air baths, which seemed like they may have originally been private open-air baths for guest rooms. They were hinoki-wood baths with plenty of hot water. However, it seemed I was the first to use them that day, so the water was extremely hot and I couldn’t soak for long. The large public bath was also free-flowing from the source and had a more comfortable temperature than the open-air baths. Dinner was Western-style. Everything was delicious, including the seaweed salad, assorted terrines, grilled char (meunière), and roast beef. Breakfast was Japanese-style. Overall it’s a good Hotel, but perhaps due to the location there were many stink bugs. There were about 10 dead ones on the window frame in my Room, and I felt they probably weren’t from that day. Also, I noticed some staining on the washbasin. If these two points are improved, I think it would be an even better Hotel. Overall, it’s a Hotel I would like to visit again.

Great food, and the Onsen has a strong petroleum-like mineral scent—very distinctive and amazing. Degawa has visited too. The proprietress is friendly and easy to talk to. Right on the Akita prefectural border, there’s almost nothing around! But that’s exactly what makes it great.

I was in the area on other business and was just looking for a simple place to stay without meals, hoping there might be an onsen. When I arrived, the hot spring looked wonderful. I went in right after check-in, and ended up soaking four times before check-out. It’s unlikely I’ll have another chance to stay here in the future, but if I do, I’d love to stay at Kawashima Ryokan again.

Since I was staying with my child and we don’t eat large portions, we chose a restaurant where we could order dinner à la carte. The food was excellent, and we were truly impressed. The sashimi in particular was beautifully presented and delicious. The footbath was next to the smoking area, so the smell bothered us a bit, but everything else was great. The Accommodation staff, the baths, and the meals were all wonderful, and we would definitely like to stay again.

I have stayed here several times. At check-in, I was informed that the baths were renovated in May this year. One of the two baths has become very beautiful. Additionally, the shampoo, conditioner, and body soap are now provided by POLA. The previously slippery floor is now slip-resistant, and everything including the showers has been updated beautifully. The changing room is also spotless and lovely. I look forward to staying here again!