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The food was exactly what I expected. It looked great and tasted great. The watermelon in this season was sweet and delicious. I got carried away and ate too much, and ended up feeling unwell. The staff’s service also felt completely different from other hotels and was very pleasant (smiles, greetings, etc.). The Room was spacious and relaxing, but perhaps the walls are thin—the voices of guests walking in the hallway echoed more than expected, so that was the only downside for me.

I stayed in the Moon Room on a solo trip. Due to various circumstances, I made a Reservation after 5:00 PM on the day of arrival, and with the same-day discount it was a great deal. Since my expected arrival time was set for 10:00 PM, the Accommodation contacted me, and their warm and kind response raised my expectations. I arrived just before the welcome drink service ended. Soaking in the iconic footbath, I enjoyed sparkling wine poured generously. The Room was more than spacious enough for one person, and although I initially thought the Onsen on the terrace might be small from the photos, it was also plenty for one. It’s a circulated bath from Kiga Onsen, but for someone like me who prefers hotter water, it was just right—and it warmed me up so much that I started sweating. The door from the Room to the terrace is accordion-style, so after daybreak I left it fully open all morning—it felt wonderful. The open-air bath at the large public bath uses free-flowing spring water from Owakudani. As someone who likes Kusatsu and Manza, I felt the sulfur scent was mild, but I still really enjoyed the milky-white water. However, it was unpleasant to have long hairs and fallen leaves cling to my body. In addition to the powder corner in the large public bath area, there is also a separate powder room with a ReFa hair dryer, a Panasonic hair iron, and a Panasonic facial steamer. Since I had been considering buying them anyway, it was great to be able to try them out. (For reference, the hair dryers in the large public bath were Dyson.) There were many negative Reviews online so I felt nervous until actually staying here, but it turned out to be a very satisfying stay. I’m also interested in one of their higher-category detached Rooms (annex), so I’d love to visit again.

I stayed here for the first time in 30 years. The building is old, but it was well cleaned and felt very clean overall. I spoke with a staff member who said they have been working here for about 15 years—keep up the good work. The friendly greetings at the buffet venue were also very welcoming. Last time it was just my spouse and me, but this time we came with our two children. We watched the fireworks from the lakeshore, and the kids were truly impressed. I’d like to stay again if I have the chance.

From check-in to check-out, everything felt wonderful. Even during Silver Week, the price for three people for one night was reasonable, and we were very satisfied. The Room and Facility are a bit old, but they were clean and there were no issues at all. The Onsen was my favorite sulfur spring! The small bath actually added to the atmosphere and was great. We also used the private open-air bath; the water was quite hot and warmed us up thoroughly. For dinner, I was surprised at how tender the beef in the hot pot was. The pork miso soup was also delicious (personally a highlight). All of the staff (front desk, housekeeping, restaurant—everyone) were kind and left a very positive impression. I definitely want to come again!

We had planned a summer vacation trip to Okinawa, but due to a typhoon we changed plans at the last minute and stayed here instead. With the Plan that included resort vouchers, we were able to fully enjoy the pool, amusement park, and gondola—our child was thrilled! Daniel Street brought back great memories. The bus ride from Sapporo also felt like part of the trip and was fun. The amusement park had a charming old-fashioned feel in the best way, and we really enjoyed it. “Be happy” is wonderful! There was a wide variety at breakfast and it was enjoyable—I even wished we had booked dinner as well. The baths were very clean, and the amenities were great. If I had to mention any drawbacks, it would be that the Facility is so large that getting around can be a bit tiring (which also shows just how spacious it is!). Also, if the morning bath hours were extended until 9:30, it would be nice to relax after breakfast. Our child loved it so much—“the best in the world!” Thank you for such wonderful memories. We’d be happy if you could keep offering such great value for money! We’d love to visit again someday!

While searching for an Accommodation near Shirakawa-go, we found a Room where each family member could relax and sleep in their own bed, so we booked immediately. Since the entire building is covered with tatami mats, it was very comfortable to stay there. All of the staff provided heartfelt hospitality, the property was impeccably clean throughout, and both the meals and the Onsen were wonderful. We stayed during Obon, and our child was delighted by services such as shaved ice and ring toss. After dinner, when we started to feel a bit hungry again, they offered “yonaki soba” with two types of half-size ramen: soy sauce and Toyama Black. It was delicious. We also accidentally left something behind and contacted them after checkout; they handled it very politely, which we truly appreciated. We would definitely like to stay here again when visiting Shirakawa-go in winter snow as well.

I stayed here for a friend’s birthday. The food was delicious, and the place was spacious and wonderful! Above all, the Onsen had a great variety, was clean, and helped me feel refreshed! However, it was a bit disappointing to find some hair in the Room and one of the lights wasn’t working. Other than that, I had a really great stay! Thank you very much! Next time I come back, I’d like to stay in a larger Room!

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.

This time, due to the circumstances of the original accommodation (Bokakakan), we stayed at Ryokan Gero Onsen Sasara. Initially, we were a bit anxious, but we were completely satisfied with the meals, room, onsen, and staff. This accommodation is one we would like to use again when visiting Gero Onsen.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

The building is old, but the Accommodation is clean, the meals are delicious, and the Onsen offers a wonderful view. On our way back, we mistakenly got the trolley time wrong. Even though the Shuttle Service had just departed, you kindly came to pick us up. We sincerely apologize for the inconvenience. Thanks to you, we were able to enjoy the beautiful scenery from the trolley—thank you very much. If we come to Unazuki again, we would love to stay at your Accommodation.

Thank you very much to everyone who assisted us! We were able to enjoy a relaxing three-day stay!

This was our first time staying at a Hotel in Tsunan with our dog. We used to stay in cottages with our children, but after we started keeping a dog, it was hard to visit Tsunan. Thanks to the pet-friendly Room and the new dog run, we were able to fully enjoy comfortable autumn days in Tsunan. The all-inclusive plan was also appealing, and comparing different types of Japanese sake was a lot of fun. Next time, we’d like to visit in winter for skiing and lanterns. Thank you very much.

Thank you for your hospitality. I was tired from driving, so the bath and sauna were very relaxing. Both breakfast and dinner offered a wide variety of dishes, and everything was delicious. I stayed in a single Room with a bath; it was spacious enough, and I left the Hotel very satisfied. I would like to stay again!

Thank you very much for your hospitality. I stayed here on a trip with my father. Because there was a family with children next door, we were slightly bothered by the sound of running inside, and it was also difficult to use the bath with the blinds open. I found myself wondering whether it might be visible from the road across from the property. Also, since there is no hedge or barrier between neighboring terraces, I thought a low fence might be helpful. As it was the season for stink bugs, there were quite a few indoors, so additional measures would make it even better. However, the food was exceptionally delicious, so overall we were very satisfied. We would love to stay again someday.

My spouse and I stayed here as a couple. Both the bath and the meals were excellent!!! The Room had a log-cabin feel and a resort vibe. Very clean! We’d love to stay again. The day-use bathing is very popular, so it was a bit too crowded. I do wish the time slots were a little shorter, but it’s understandable given how popular it is—a luxurious complaint.

You can reach Nasu leisure spots such as Kinomata Gorge and Senbonmatsu Ranch in 20–60 minutes. The meals were delicious, and since it’s all-inclusive, we really appreciated being able to enjoy as many drinks and snacks as we wanted. Rooms on the 3rd floor feature free-flowing hot spring water directly from the source. It also leaves your skin feeling wonderfully smooth. The dinner menu had changed since our previous stay, and it actually felt like both the seasoning and ingredients had improved compared to last time. The portions were generous, and we were very satisfied. They also run a night bar (?), and we were told children are welcome, so our kids stopped by for a special summer vacation late night—and they looked so happy, as if they’d joined the adults’ club. Since it’s rare to find an Accommodation where six people can stay with an in-room bath supplied with free-flowing hot spring water directly from the source, we would love to stay again. We had a fun and comfortable time. Thank you very much.

The Room had a continuously flowing cloudy Onsen, and we truly appreciated the thoughtful Room Service and Shuttle Service. It was excellent value for a Saturday stay for one guest. The only disappointment was that amenities such as facial lotion were individually packaged and provided for just one use—I would have appreciated at least two uses. The meals were the right amount for me, but they may feel a bit light for younger guests or men. Next time, I’d like to enjoy a drink at the bar.

As a self-employed person, it’s hard for me to take time off, but I was finally able to bring my elderly mother—who had been saying for so long that she wanted to visit an Onsen—for a one-night stay. I chose this Accommodation after reading Reviews, hoping we could relax more than at a large Hotel. Since we stayed on a weekday at the end of summer, the rooms were only about half occupied, which was also nice. The staff were all smiling and pleasant. We checked in early and enjoyed the Onsen before dinner. Dinner was served in private dining rooms with table seating. There were many dishes, but each portion was small enough to enjoy comfortably; everything was served warm at just the right pace, and the flavors and seasoning were perfect—we were very satisfied. The timing worked out well for the Onsen too, so we hardly ran into other guests and could take our time in both the indoor bath and the open-air bath. Staying during the autumn foliage season may be difficult due to crowds, but my mother said she definitely wants me to bring her again.

Our first trip to Shimane and Tottori as a couple. It was also our first time at Misasa Onsen. And our first stay at Ryokan Ohashi. Throughout our stay, we were able to relax at a leisurely pace, and it has become an Accommodation we definitely want to visit again. The service was flawless, and since there happened to be few guests staying that day, we felt lucky to have the chance to chat and learn more about the place. The meals were also impeccable—abalone, Wagyu beef, a wide variety of dishes, and above all, you could really feel their commitment to quality ingredients. That alone would have been more than enough, but the Onsen was on another level: the rock baths (Upper Bath, Middle Bath, Lower Bath), the open-air bath on the opposite side—this radium spring truly warms you through and through and feels effective for therapeutic bathing as well. We were told that crab dishes in the colder season paired with this radium spring are even more highly recommended, so we’re already looking forward to it.