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We stayed here during the Obon holidays as a family of three. The bed was comfortable and we slept well. Breakfast was delicious, and it made our trip truly wonderful.

Stayed at Asarigawa Onsen for the first time in 30 years. Since the reservation was made the day before, room options were limited, but it was a spacious room. However, there was some noise from the pipes. Dinner was very delicious, though I wished for a few more dishes. The breakfast buffet had more variety than expected, and the curry was tasty. Next time, I’d like to try using the izakaya. The Christmas decorations inside were beautiful, and the live piano performance was amazing—I listened for an hour. The open-air onsen was nice, but I felt there could be more baths available. The staff's service was excellent; I’d love to visit again in a different season!

We stayed for one night to celebrate my girlfriend’s birthday. All the staff were always smiling, and their service was polite and attentive, so we had a very comfortable and enjoyable time. Upon arrival, we were shown to a private room next to the lobby, where we enjoyed some tea and sweets while choosing yukata. The lobby also had books and a souvenir shop. On the rooftop terrace there was a footbath, and we could truly relax while looking out over Lake Ashi and the surrounding mountains. We didn’t use them this time, but there was also a table tennis room (paid) and a kids’ room. The view from the open-air bath in our Room was amazing—I ended up soaking three times: on the first evening, at night, and again after breakfast on day two (haha). It seems they can also adjust the set temperature of the open-air bath upon request. In addition to the shower next to the open-air bath, there was also an indoor bathroom in the Room. I was happy that the hair dryer in the Room was ReFa. We had both dinner and breakfast during our stay. Both meals were served in the same private room we were shown to upon arrival. Dinner started at 18:00, and breakfast could be chosen between 8:30 or 9:00—great for someone like me who isn’t good at waking up early. Dinner included dishes such as salt-crusted grilled spiny lobster as well as lava-stone grilling of Kanagawa beef and Ashigara beef, which made it really fun. Both dinner and breakfast were truly excellent, and my girlfriend was very satisfied. The large public bath wasn’t very big, but it wasn’t crowded at all—we were able to bathe almost privately most of the time. The water was milky/opaque (nigoriyu), and my skin felt pleasantly soft afterward. I’ve been to Hakone several times, but it’s rare to find an Accommodation this good. We would definitely love to stay again. Thank you very much!

Mr./Ms. Chitose stayed with us for the third time this year. One of this Accommodation’s highlights is the meals, but above all, it’s the quality of the hot spring water. We look forward to visiting again.

This Ryokan is right in the heart of the Onsen town, with attentive service and delicious meals—everything was excellent. The indoor bath was very clean, and you can use it anytime, 24 hours a day. It was also nice that the hair dryer and shower head were ReFa. I’d love to stay here again when I visit Kinosaki.

We stayed in the new wing this time. The Room layout, design, and atmosphere were excellent, and we were able to spend both nights very comfortably. The meals were very luxurious, but since we had a Multiple Night Stay, the buffet was the same on both days—if the main dish changed by day, it would have been even better. Above all, there are amusement parks and a zoo nearby, and since we traveled with children, it was a flawless five-star stay. Also, the Onsen offers a mixed-gender style where swimsuits are worn, so our whole family could bathe together and our kids were thrilled. We would like to visit again around the same time next year.

Both the Room and the building were beautiful and felt very clean. The bed was especially wonderful—not only spacious, but also with just the right thickness and firmness. The pillows weren’t too soft either, so I was able to fall asleep quickly. When we arrived and went out to explore the town, three of us had sore legs and backs, so we were embarrassed to be walking with canes. At dinner, we were told that our table for the next morning’s breakfast buffet had been set at the closest, easiest-to-access spot. We were all truly touched. The food was delicious as well, and both breakfast and dinner were enjoyed at spacious tables with partitions from surrounding guests, allowing us to relax and chat at a leisurely pace.

You can enjoy breathtaking views while soaking in water set at a higher temperature than the indoor bath, providing complete relaxation and rejuvenation for both body and mind. The meals featured dishes made from locally sourced ingredients, offering delicate and heartwarming f

I had reserved a triple room, but one of my companions wasn’t feeling well, and you kindly changed it to a twin and a single. I truly appreciated your support. What’s more, the rate stayed the same—I couldn’t believe it. Thank you very much. I also enjoyed the bath both at night and in the morning. Breakfast was delicious and therefore crowded, but we could check our place in line online, so it wasn’t any hassle. In Otaru, Dormy Inn is the best choice.

It was an incredibly luxurious experience. The Shinshu salmon and Shinshu beef were delicious. The fresh spring water drawn from the rocks was also very tasty, and I had some to take with me. I felt that this accommodation truly embodies heartfelt hospitality. I would lov

Everyone on the staff, including the front desk team and the attendants, was kind and welcoming. My husband especially remembers being spoken to in the lobby. There were so many things we liked. The Onsen had excellent non-slip measures in place, so we could enjoy the baths safely. For karaoke, our name was posted, so we didn’t have to worry about other guests peeking in. It was also convenient that all the Facilities we wanted to use were grouped together on the second floor, making it easy to get around. There’s too much to list here, but we would love to visit again.

About five years ago, I stayed at your Hotel on a tour arranged by a travel agency and was deeply impressed, so I returned for personal reasons. This time, on an independent trip by private car, I was once again amazed by the magnificent building that suddenly appears along the cliffside.\nDespite the rainy season, we had a clear view over the Tsugaru Strait, and to our delight the hydrangeas were in full bloom.\nThe Onsen was also excellent. The cuisine truly reflected local Tsugaru flavors; everything was delicious, and in particular the specially ordered large abalone grilled on a ceramic plate was outstanding.\nThank you very much for your hospitality.

It was the height of summer, but we were able to relax and enjoy a hygge stay. The in-room Onsen allowed us to bathe without any worries, and it was wonderful to unwind on the wooden deck early in the morning. The meal was delicious—not only the kaiseki course, but also the sea bream rice. Check-out at the entrance was a first for us, and we really appreciated it. We’d love to visit again during crab season.

As the Facility has been renovated, it was very clean and comfortable. The Onsen water is clear simple spring water, and it differs slightly between the indoor bath and the mixed-gender bath. We were also told that each nearby Onsen Accommodation has its own unique features. Thank you as well for the staff’s hospitality.

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

This was our second stay, as we stayed here last year as well. We loved the all-you-can-eat crab, so we came back again this year!! All the other food was also delicious, and I ended up having plenty of salmon roe even more than crab! The bath was wonderfully quiet when we went in early. I’m sure we’ll be back again next year.

All the staff I interacted with (front desk, restaurant, and gift shop) had a great atmosphere—and their service was excellent as well. The food was delicious, and the all-you-can-drink plan included Sapporo beer. The Onsen was a comfortable size, and thanks to renovations a few years ago, the Room didn’t feel outdated at all. If I have the chance, I’d love to come again and stay here again.

We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

This time, we stayed in the “GENJI Kaori” Room with a private bath. When entering the Room, unlike the other Rooms, there was a gate and an entry system using password authentication, which made it feel special and was excellent. We were more satisfied than ever with the Room, the bath, and services such as amenities, and we were able to relax very comfortably. However, we felt a bit disappointed with dinner. Dinner was buffet-style, but it would be even better if seating could be separated by Room type for guests staying at the Accommodation, or if there were a service to deliver dishes to the Room upon request. These days many Accommodations offer buffet-style dining, but in many cases—perhaps due to how the food is arranged—it gets crowded and hard to serve yourself, and it can be noisy and difficult to enjoy a calm meal. Because the Room, bath, and services were so good, we hope dinner will be improved going forward. Considering that point, we had no choice but to deduct points this time. Other than that, we had a very pleasant stay. Thank you very much.

This was my first stay, and I was completely satisfied with the Accommodation. The meals, Onsen, and service were all excellent. Although the price is a bit high, it was well worth it. I was also able to relax and unwind in the open-air bath, which was almost like having it to myself.