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The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

We stayed as a couple in our early senior years. We thoroughly enjoyed both dinner and breakfast. At dinner, the eel (especially the skin), the ayu wrapped and baked in brick pastry, and the low-temperature cooked fillet were particularly memorable. At breakfast, the galette was especially delicious. The portions were just right, and even my wife—who usually cannot finish everything—managed to eat all the way through to the final warabi mochi this time. Our Room was a semi-suite with plenty of space, and we spent a very comfortable stay. My wife especially loved the refined beauty of the bath walls and the tatami flooring in the toilet area. However, we did notice some noise from the air conditioning (it seemed to be central heating rather than an in-room unit) during the night. A river with quite a strong flow ran beneath the window of one of your smoking rooms. Next time, we would love to stay in a riverside Room. The day after our stay, we headed to Senjojiki Cirque, and it was very helpful that you allowed us to leave our car parked in your Accommodation’s parking lot. Thank you very much.

Although it’s a secluded Accommodation deep in the mountains, it’s relatively easy to access by car and not difficult to reach. The Accommodation features classic, traditional Japanese architecture, yet it feels clean and has been thoughtfully renovated for comfort and ease of use. It was clear how much care goes into its upkeep, which I truly admire. The surrounding nature is lush, and the greenery and gentle sound of the river are very soothing. That said, the bedding mattress felt a bit firm for me personally, which was a small minus point (I didn’t wake up sore the next morning, so this is purely my personal impression). The hot spring source is around 37°C and lukewarm, but there are also heated baths, so it wasn’t an issue. If I had one wish: since I’m not fond of lukewarm water, I would have liked the heated tub to be larger. Meals were mainly simple countryside dishes, but everything was very delicious. Younger guests might find it a little light; in that case, I recommend ordering additional dishes. For us it was just the right amount—and we could get refills of rice—so we were very satisfied. Many of the staff were young, but they were always smiling and pleasant, with excellent attentiveness and consideration. This is an outstanding Accommodation that makes Japanese guests feel at ease—I hope it never changes. Thank you for a wonderful stay.

I have stayed here every summer for nearly 10 years, and it is truly a wonderful Hotel. Each time I visit, my satisfaction increases. Everywhere in the Hotel is beautiful and spotless, the hospitality is exceptional, and every dish is a delightful surprise. I would like to stay here in other seasons as well.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

I stayed in a Room with an open-air bath, but it was not an Onsen. That was the only disappointing point; everything else was excellent. The two baths in the building were also very nice, and it was especially great to find a jacuzzi in an Onsen, which is rare. Dinner reflected the sensibility of a female head chef, and breakfast being a half-buffet was also a nice touch. Overall, the facilities were kept clean and well maintained.

It was a wonderful, very comfortable Accommodation. The Room layout and atmosphere were excellent, and simply gazing at the forest view from the window was soothing—I lost track of time. The in-room Onsen was easy to use, and the water temperature was perfect whenever I bathed. The staff who assisted us were also wonderful. The meals were delicious, and the portions were just right. I would love to stay again in a different season.

Last year, I was impressed by the variety of Onsen and the fresh vegetables, so I stayed again this year. The Room we chose had a bedroom on the second floor and a wonderful layout. We were thrilled to spot a wild squirrel from the balcony, even if only for a short time. I heard the chef has changed, so the overall impact was slightly different, but everything was delicious, with fresh vegetables featured throughout the menu. The morning tomato juice was just as fresh as ever and outstanding. Not only is the Onsen excellent, but there is also a wide selection of drinks available, making this Accommodation more satisfying than any other Onsen Accommodation. It’s a bit far from Tokyo, but I would love to stay again to relax with superb Onsen and fresh vegetables.

As expected of Dormy Inn, the services are excellent for the price. However, if you plan to have dinner out, we recommend making a Reservation at nearby restaurants. There are only a few options, and the good ones fill up quickly—though they can be a bit pricey.

I stayed here for one night during the May holiday period. The room was very clean, which was great. From the 15th floor, I could only catch a brief view of the Northern Alps in the evening and early morning, but if I’m lucky enough to get clear weather next time, it would be an outstanding stay. Breakfast was delicious as well—these days many Hotels seem to be putting more effort into their food, and I really enjoyed it. Overall, this is a highly rated Hotel. I hear it will relaunch this autumn as an international luxury Hotel brand, and I’m very much looking forward to it.

Japanese-style double Room with breakfast and dinner included. I also requested a pick-up from Yamagata Station. On the way back, I took the bus to Yamagata Station from the Zao Onsen Bus Terminal, just a few minutes’ walk away. I arrived early, but was able to leave my luggage and explore freely. The staff member who assisted me felt unexpectedly curt, which seemed different from the Reviews. The person who showed me to my Room also didn’t seem to notice a fairly large dead insect right by the door when it was opened. That was disappointing. I was very satisfied with the Room, meals, and baths. The entire building is covered with tatami mats and you take off your shoes, which feels great, and everything was well maintained. All staff were pleasant in both their service and greetings. Since the baths switch between men and women, you can use both areas; I enjoyed the warm feel of wood and traditional atmosphere. Some Reviews said it was small, but as a woman I didn’t find it cramped since there weren’t too many people using it at once. Both dinner and breakfast were delicious—I finished everything. The Yamagata beef shabu-shabu was truly excellent. There is a portable air conditioner in the Room (I think), but because its duct runs out through the window, the top of the window doesn’t close completely tight; I couldn’t help noticing that gap. I saw a similar setup in the lounge as well, so I assumed it’s installed as a measure against summer heat. There is no elevator—only stairs—which I actually liked very much. Around this time of year we could hear spring cicadas (maybe), which was soothing. From the entrance you can see a gentle slope leading down to the main road, along with steam rising from the Onsen—an impressive location. It’s a small but comfortable Accommodation with a warm atmosphere—thank you very much.

This was my first stay here. The staff’s hospitality and attentiveness, the well-kept garden, the delicious meals, the atmosphere of the open-air bath, and even the adorable cats made it truly special. Everything was outstanding. I would love to visit again.

Both dinner and breakfast were delicious, and we were very satisfied. Everyone I traveled with agreed it was delicious and finished every bite. The staff were courteous, and we had a wonderful time with friends I hadn’t seen in a while. Thank you very much.

This is a truly wonderful Accommodation. It is located in a valley beyond a ridge from Kurokawa Onsen, reached by a narrow road that feels like a forest track. Crossing the ridge makes you feel as if you are entering a different world from Kurokawa. It is quiet— the small lobby, the corridors, the dining area, and even the baths. The Room is beautifully set, with furnishings and artwork on the walls that enhance the atmosphere. For meals, there are separate head chefs for Japanese and Western cuisine. Using local ingredients, everything was carefully seasoned and served in just the right portions. There is a café lounge where you can step out onto an outdoor terrace and enjoy coffee while taking in dew-covered greenery in the morning. With calm, attentive service as well, we enjoyed an atmosphere quite different from Kurokawa Onsen.

A two-day stay that felt like stepping into another world The stylish furnishings in each Room and the thoughtful attention to every little detail were exceptional. The birds and insects singing in the garden, the soothing sound of water in the open-air bath, and above all, the chef’s warm personality and outstanding cuisine were truly superb. This is a wonderful auberge I would absolutely love to return to, and one I can wholeheartedly recommend to anyone.

Dinner featured an abundance of fresh local ingredients and seasonal Yamagata specialties, and I was impressed until the very last bite. Breakfast was also varied and delicious, leaving me fully satisfied from the morning. The staff who served the meals were attentive with perfect timing and clear explanations, making it a truly luxurious experience. Not only the cuisine, but also the refined atmosphere of this long-established Accommodation, the thoughtful hospitality, and the spacious, open-air bath (Onsen) were all outstanding—everything exceeded my expectations. I felt completely refreshed in both body and mind. Thank you for the wonderful meal; I will definitely return.

The location right in front of Lake Suwa was excellent, and the room was clean. The meals, featuring mainly local specialties, were very delicious. We also really enjoyed the bus tour visiting the four major Suwa shrines—the guide’s explanations were thorough and easy to follow. We would love to stay again if we have the opportunity.

This was my first stay, and I stayed in a Room with an Onsen. The Room, attentive services, and hospitality were excellent. I also enjoyed the delicious breakfast.\nHowever, I think the dinner could use some improvement. After all, dinner is one of the highlights of an Onsen Accommodation stay.

My first trip to Nikko felt far from Osaka, but I was finally able to visit Ritz, which I had wanted to go to for so long. It was such an extraordinary experience and incredibly refreshing. The weather wasn’t great, but the temperature was 10°C lower than in Osaka, which made it very comfortable. The Room was beautiful and had a view of Lake Chuzenji. Above all, the Onsen was the best! At first, I thought the sulfur scent was quite strong when I stepped in, but the water left my skin silky smooth—I wanted to soak in it every day. That night we had burgers via in-room dining; they were hearty, delicious, and left us completely satisfied! I also chose the Japanese breakfast I had been looking forward to, and it absolutely lived up to expectations. We used the shuttle bus as well. I thought I might get carsick on Irohazaka, but the driver’s careful and skillful driving really impressed me. It became a truly wonderful memory. Thank you very much.

We had the pleasure of staying at Yumoto Yukomaso, a member of the Japan Association for Protecting Secluded Hot Springs. The location, Onsen, and meals were all in perfect harmony at a consistently high level, allowing us to fully enjoy everything this Accommodation has to offer. What left the strongest impression was the Onsen overlooking lush spring greenery in a wonderfully rustic setting. Soaking in the water while surrounded by birdsong and the crystal-clear air of Mt. Asahidake was truly exceptional. The cuisine was also outstanding, showcasing the chef’s dedication—deeply flavorful dashi that brought out the best in each ingredient, and beautifully presented dishes plated with great care that conveyed genuine craftsmanship. Our Room was Superior Twin Room 401. We were soothed by birdsong and a refreshing breeze through the window, and thanks to their carefully selected spring water and comfortable mattress—together with the benefits of the Onsen—we felt deeply restored both body and mind. Our walk around Mt. Asahidake is also an unforgettable memory. This has become one of our favorite Accommodations, and we will definitely return.