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After the Obon holidays, we stayed for a Multiple Night Stay of two nights starting on August 17. We found this Hotel at the last minute the day before and were really lucky to get a Reservation. We didn’t have high expectations, but both the Shirakaba Lake area and this Hotel were very lively with many guests. We had heard it was an older building, but it didn’t feel that way much. It was well maintained, our Room had no unpleasant odors, and the toilet had a washlet, which was great. The large public bath was quite spacious, and there was also an open-air bath (the water was a bit hot). Meals were buffet-style for both breakfast and dinner, so we could choose what we liked. Guests who enjoy alcohol were happy with the 90-minute all-you-can-drink option. The dining hall could accommodate many people and had a warm atmosphere. For summer vacation season, the price for two nights was reasonable and we were very satisfied and able to relax. We would like to stay again.

The Onsen in our Room was spacious, and it was relaxing to see greenery through the window. I also used the large public bath once; it had an open-air bath, ReFa hair dryers, and a drink bar in the changing area, which was a nice touch. We stayed in a dog-friendly Room, and it was very clean with no odor at all, so we were very comfortable. Since we had a Multiple Night Stay, I would have been happy to receive dog treats and water on the second day as well. I also couldn’t find any pet toilet sheets. The Nespresso and Mikado Coffee provided in the Room were much appreciated. Breakfast offered a great variety, and the dishes, juices, and fruit were all delicious. Next time, I’d like to visit when the weather is nice.

All the staff were very helpful, and I had a comfortable stay.

I was very satisfied with my stay. The staff at the reception and dining area were very helpful, the bath was spacious and clean, and the meals were delicious. Also, Hana-chan, the Accommodation’s character, appears in various places and is both soothing and informative with helpful comments, which made me feel that a lot of thought has gone into the details. I would love to stay here again.

We stayed here as a couple in our early 50s. The Accommodation was spotless down to every corner, and we had a very comfortable stay. [Room & Bath] The Room with an open-air bath had truly breathtaking views, and we enjoyed the bath three times—after arrival, before bed, and again the next morning. The water temperature was a little on the lukewarm side, so it sometimes felt slightly chilly if we stayed in for a long time, but it was still very relaxing. We also appreciated the spacious wash area with a large mirror, which made getting ready in the morning very easy. [Dining] For dinner, we had the “HAKKO Yaki-Shabu Course.” The main yaki-shabu was exquisite—the meat practically melted in our mouths! The shiitake mushrooms and fried potatoes were also delicious, with carefully crafted flavors you wouldn’t normally get at home. We were fully satisfied all the way through to the ochazuke to finish and dessert. For breakfast, we enjoyed the “Onigiri Bento” while taking in the wonderful view. The portion size was slightly modest, but it was just right for us as a couple. The piping hot roasted green tea was rich and very tasty. We were also delighted by thoughtful touches such as complimentary mineral water—this is a wonderful Accommodation where we would definitely like to stay again. Thank you very much.

I took my parents with dementia. Since it was a weekday, there weren't many guests, which helped prevent my parents from feeling confused. Moreover, the staff's excellent service allowed us to truly relax. Every time I return home, I take them to an Onsen, and this visit created another wonderful memory. The food was delicious with just the right portions, and the care in preparation was evident. Thanks to all the staff members, we had an enjoyable family time.

A unique accommodation where you can enjoy a campfire. The Tenger Stay offers an extraordinary experience, perfect for escaping the ordinary. We recommend renting traditional Mongolian attire for an added touch. The meals exceeded expectations and were very delicious. At night, you can enjoy a short horsehead fiddle performance (about 30 minutes). The bath is a large public bath, and the Onsen's quality left the skin feeling moisturized. Basic skincare products from Sekkisei are available here. Please note that there is no toilet in the room, and it requires a short walk, which might be inconvenient for those who need frequent access. However, hygiene was not an issue. Sandals are provided in the Ger, so there's no need to wear shoes inside. The staff were all very friendly and provided excellent hospitality. I would love to visit again in a different season.

Considering the price, it felt like good value for money.

Dinner was delicious as well—an unusual style of half-buffet with robatayaki grilling—and the large public bath with an open-air bath was very relaxing. The staff were courteous and attentive, which we really appreciated. The Facility is a bit old, but we chose this Accommodation in Tateshina as the place to commemorate reuniting with my wife for the first time in 50 years, and we were very satisfied. Thank you very much.

It’s hard to find places where you can freely bring your pet, so this is highly recommended!! This is a very pet-friendly Hotel. The dog run is well maintained and very clean.

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

The friendly staff who chatted with us left a strong impression. There were plenty of chairs in the lobby, so we had no trouble even at checkout. The dishes were served at just the right times, and both dinner and breakfast were delicious. The Room was also a comfortable size. It was an ideal walking distance to Yubatake, and it wasn’t overly crowded, so we were able to relax and enjoy our stay.

We stayed as a family trip with three generations. With wonderful facilities, lovely interiors, and delicious drinks and meals, we were able to fully enjoy everything. During our stay, we also enjoyed events such as Mountain Lights and fireworks, making it a truly memorable family trip.

We stayed here to celebrate a birthday. During the dinner buffet, they served a fruit plate and more, which made us very happy!! The hospitality and service deserve more than five stars. This is the first time I’ve truly wanted to stay again.

I stayed here last year as well and am a returning guest. The baths are great, the meals are excellent, and while the Facility isn’t new, it feels well maintained and cared for. The staff were pleasant and attentive, and I was very satisfied. I was able to relax, but the enjoyable time flew by. I’d like to come again in a different season.

The Onsen was wonderful. We couldn’t finish all the meals. We’d like to stay again.

The Room was spacious, and both dinner and breakfast were very satisfying. The bath was crowded, but still enjoyable. If I had to mention one drawback, it was a bit inconvenient that the shoe lockers and changing-room lockers required inserting a 100-yen coin, even though it is returned.

We stayed as a family of three, and the front desk staff were kind and attentive. The meal was duck hot pot, and the portion was more than enough for three—we were completely full. After bathing, our skin felt smooth, which was great. Next time we stay, we would like to make a Reservation for a cottage.

As we expected to arrive later than planned, we called in advance to discuss dinner arrangements. Despite the short notice, they kindly arranged an outdoor barbecue for us, which was a huge help. The barbecue was excellent—especially the thick-cut meat and sausages. There is also a dog run, and the Onsen Facility you drive to is spacious and very clean. The dining hall is also reached by car. The meals were Western-style like at a Hotel and were delicious. The grounds are wide, lush with greenery, and open, so we could relax at ease. Thank you very much for your hospitality.

It was a charming Accommodation full of character. From the moment we stepped inside, it had a comforting atmosphere. The staff responded to our questions thoroughly, so we were able to spend the night feeling at ease. Breakfast was plentiful, but delicious, and we finished it all.