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I stayed for 3 nights and 4 days with my grown son. I’ve stayed at many Accommodations, but SANSUI stands out for its exceptional balance of “closeness to nature,” “freedom during the stay,” and “quality of the setting.” It felt like a rare Accommodation where you don’t get tired even on a longer stay. Bringing our own ingredients, cooking with the provided tableware and tools, and enjoying freshly brewed coffee while looking out over Lake Kussharo and the forest was truly an experience of “staying as if you live there.” The sauna and outdoor Onsen were perfectly arranged in both temperature and flow, and being surrounded by natural sounds allowed both body and mind to fully unwind. At night, the starry sky and the flicker of the campfire were breathtaking. My husband and son thoroughly enjoyed canoeing, and each of us was able to spend time with nature at our own pace. The owner maintains an ideal sense of distance—quietly supportive only when needed—respecting privacy while providing reassurance. The philosophy of the Accommodation is consistent down to every detail, and I felt a deep professionalism in their approach that never interferes with guests’ experiences. The provided shampoo and conditioner from a Hokkaido brand were also excellent—I liked them so much that I bought them as soon as I got home. This is a place where nature’s stillness, the presence of the building, and thoughtful management are beautifully in harmony, making me genuinely want to return in another season.

Easily accessible from Makinoto Pass, this is a great hotel with both meals and an onsen. Dinner offers a wide variety of dishes that will leave you full. Breakfast is also delicious. The onsen includes family baths with open-air options as well as indoor baths, providing a wonderful experience. While the building and rooms may show some age, it is still a highly recommended accommodation.

This was our second stay. We stayed the first time for our dog, and came back because the meals were so delicious. There were three of us, and while many places use extra beds for three guests, we were able to relax comfortably and were very satisfied. We were happy as ever with the adorable dogs. We were happy as ever with the delicious meals. We also loved the Onsen and the fresh greenery in the English garden. Thank you very much. We’ll be back!

Thank you very much for your thoughtful assistance from the time we requested a change from no meals to meals included with our Reservation. It truly felt like an old castle in the forest, and the Room had a wonderful atmosphere. Above all, the baths—especially the open-air bath—had silky-smooth water, and I wanted to soak in it every day. The restaurant staff were also very attentive, and as expected of Niigata, the food was absolutely delicious.

This was our first stay. We arrived early, but the staff were very kind and helpful, and we are grateful. The indoor bath—especially the open-air bath—was outstanding in both water quality and scenery. The meals were delicious, with more variety and quantity than we could finish. We would definitely like to stay again next year.

Twice a year, the four of us travel together. This time, Tomuraushi Higashi Taisetsuso was a truly hidden hot spring inn—we loved it. The Onsen was excellent. The meals were so generous that there was almost too much for us seniors. On our next trip, two of us will be turning 80. We hope we can keep traveling for as long as possible. Thank you for giving us such wonderful memories.

The Onsen, meals, and hospitality were all excellent. I would like to stay again.

This was my second stay. Just like last time, the meals were incredibly delicious and truly impressed me. Even classic dishes like shabu-shabu had thoughtful touches that felt unique to this Accommodation, which was a pleasant surprise and made dining a real joy. The Room was also comfortable and clean, and I was able to relax completely. The Onsen was wonderful, and I enjoyed the bath in the Room as well as the other private baths many times. The attentive yet unobtrusive service was also very pleasant. Thank you very much. I would love to stay again.

This Accommodation was even more wonderful than I had imagined from the website. The furniture choices and layout were excellent. There were plenty of amenities, towels, and tableware provided, so we were able to stay very comfortably. The free-flowing natural hot spring bath was also incredibly relaxing. Since the tub is large and holds a lot of water, adjusting the temperature was a bit difficult—that would be my only minor drawback. During our stay there was a minor issue with the building, but I believe it was handled appropriately in the end. When I visit Hakodate again, I would love to stay here again.

You can enjoy a 24-hour onsen with natural hot spring water flowing directly from the source! The room was a renovated twin room, and the sunken kotatsu was an interesting feature. The beds were fluffy and very comfortable, making for a pleasant stay! For dinner, we had the famous Kiritanpo hot pot served individually in small pots, along with shabu-shabu featuring Kazuno beef and Hachimantai pork—everything was delicious! As mentioned in reviews, there were plenty of options, leaving us fully satisfied. There was also a wide selection of local sake available for tasting. After check-out, I realized I had forgotten something, but they contacted me immediately so I could retrieve it. I truly appreciate their kind assistance! Thank you very much.

On the way there, it was tough because the road was too narrow for cars to pass and there was heavy mist, but I was able to enjoy this wonderful cottage all to myself in a quiet, secluded location. The elderly woman who handled our communication was very kind, and the day after my stay she brought me homemade brown rice okowa, green shiso kelp, and daikon with chirimen—everything was delicious. I will definitely be back.

Nozawa Onsen has few accommodations that allow pets. Among them, we had an excellent stay in a spacious log house room, enjoying a relaxing onsen experience. They provided a parking pass for visiting the public baths in town and even allowed us to use the onsen after the trail race the next day. The attentive service was truly appreciated. We look forward to staying here again when we participate in the race next year.

This Onsen Accommodation is tucked away in the mountains, a short distance from the center of Shima Onsen. Although I hadn’t made a Reservation, they kindly provided Shuttle Service, which was a big help since walking in the extreme heat would have been tough. There are three private-use baths on the first floor. You can use them anytime if available, and you can also check availability online, which is very convenient. The refrigerator had chilled water inside—a nice touch. Drinks can be purchased from the refrigerator on the first floor. There is also one massage chair. The bath amenities were exceptionally well stocked—possibly the best I’ve ever seen—not only shampoo and conditioner, but also shaving foam and facial cleanser, with a wide variety of options. With three baths for a relatively small number of rooms, it felt like they were available whenever I wanted. Because it’s free-flowing natural hot spring water (kakenagashi), I could even bathe late at night. Being able to soak without worrying about others was wonderful. Compared to the Ryokan’s exterior, the dining area was chic, clean, and newly built. The food was delicious and I was very satisfied. I traveled by train and bus, so limited service frequency is a drawback—but aside from that, this is an outstanding Accommodation.

Right in front of Lake Kussharo—an unbeatable location. Rera is built diagonally in front of Fre, so you may be a bit aware of each other’s presence, and I did wonder what it would feel like if someone walked by while I was in the bath. The view from the second floor is simply stunning. The ingredients for the meals are luxurious and delicious, but unfortunately the wine selection didn’t match our taste (it would have been nice if at least the grape varieties were listed). Despite the overall great sense of style, there were some everyday-looking items like hand soap placed in the washroom, which slightly took away from the atmosphere. There was a faint damp smell on the towels, and the indoor slippers felt too ordinary—disposable ones might actually be better.

Stayed in mid-January. Thank you for the thoughtful amenities such as rice, sparkling water, eggs, coffee, and seasonings. As mentioned in some reviews, the sauna temperature felt a bit lacking. It might have been due to the winter season, but it was slightly disappointing. Additionally, the mirroring function on the projector didn’t work well—possibly due to poor Wi-Fi connection. However, the room, kitchen, and location were excellent! I would love to stay again.

I have traveled to many places, but this was an indescribably wonderful space where I had a truly great time. Despite the unfortunate rain, I was able to enjoy the outdoors without getting wet. Bringing my dog, enjoying the open-air bath, and experiencing outdoor activities—all my wishes came true!

The Facility was clean, the service was excellent, and we had a very comfortable stay. If I had to mention one thing, it would be great if the grilled fish at breakfast could be deboned, as there was not much edible portion.

We stayed here with our family during heavy rain. There were a few minor issues, but that’s part of staying at a mountain Accommodation—and the owner and his family’s hospitality more than made up for it. Dinner, featuring char (iwana) and wild mountain vegetables, was truly satisfying. Amazingly, we were the only guests that day and had the abundant free-flowing natural Onsen all to ourselves—it was wonderful.

I stayed with two parakeets. Since the Accommodation is located a little away from the tourist spots, it was quiet and relaxing. Everything we needed was provided, and we didn’t feel inconvenienced at all. Dinner was shabu-shabu, with plenty of vegetables and even udon to finish, which was more than satisfying. With an open-air bath included, we could bathe whenever we liked, and unlike staying at a Hotel, we didn’t feel rushed by schedules and were able to spend a leisurely time together with the birds. Next time, I’d like to book a Multiple Night Stay.

We stayed this time with our dog. Both the property and the Room were very clean, and we also appreciated that it was a pet-friendly, fully flat Room. We were happy that free drinks, snacks, and bread were available in the lounge as well. The private open-air bath was spacious enough too! Just one thing: we thought meals would be served in the Room, but they were served in a private dining room. We happened to bring a pet cart, so our dog had a place to wait, but if we hadn’t brought one, there wouldn’t have been space for our dogs to wait during the meal, so we thought it would be nice if you offered cart rentals. Overall, it was a wonderful Accommodation to stay at with our dog!