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It was a wonderful Hotel nestled in nature. We relaxed on the garden hammock and enjoyed the outdoors both day and night. The basement gift shop and game corner were also fun! The bath was excellent, and we enjoyed a leisurely, filling meal with our family.

I think this is a very satisfying Accommodation. Although it is not an Accommodation within Kamikochi, if you are trekking from Taisho Pond to Kappa Bridge, I would recommend this Accommodation even more. We were able to park until 3:00 PM the next day, and it was also possible to use the Onsen for a day trip after the trek. The staff’s smiles were delightful, and it was a wonderful, relaxing Accommodation.

During Silver Week, we made a Reservation for two Rooms with our daughter and son-in-law and stayed for two nights. Without meals included, we weren’t tied to set times and could relax. There was a good selection of frozen foods, so we had no trouble with meals. The weather wasn’t great, but the kids enjoyed table tennis and the Onsen pool, while we enjoyed the large public bath and the massage chairs. The Yogibo room? was more comfortable than expected—I fell asleep without realizing it. The Hotel itself was fine, but there’s nothing around it—absolutely nothing. Just forest after forest, so a car is essential.

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

Dinner was delicious as well—an unusual style of half-buffet with robatayaki grilling—and the large public bath with an open-air bath was very relaxing. The staff were courteous and attentive, which we really appreciated. The Facility is a bit old, but we chose this Accommodation in Tateshina as the place to commemorate reuniting with my wife for the first time in 50 years, and we were very satisfied. Thank you very much.

I love the calm atmosphere of Tateshina Tokyu Hotel and have stayed here several times. Its setting in the forest, the dignified yet unpretentious interiors, and the quiet time you can spend here offer a charm that is hard to find at other hotels. This time was no different, and it reminded me again how much I like this hotel. Also, though it’s a small thing, I really like the toothbrushes in the guest rooms. They’re comfortable to use, and I can feel the hotel’s thoughtfulness even in these details. I hope you will continue with the current ones. On the other hand, precisely because I’ve been coming for many years, there are a few things that disappointed me. The biggest one is that Japanese dinner has been discontinued since this year. On a Multiple Night Stay, we used to enjoy being able to choose “Western tonight, Japanese tomorrow” within the hotel itself. Especially for us—who prefer not to drive once we arrive and instead relax in the forest or inside—the option was very important. French cuisine certainly has its appeal, but having Western meals both nights makes it feel like a slightly different hotel than before. I would be happy if Japanese dinner becomes an option again someday. I was also sorry to hear that the garden pool, long loved by guests, has ended operations starting this year. I understand it was due to aging facilities (Facility), but combined with the end of Japanese dinner options (Facility), it feels as though some of what made Tateshina Tokyu special is gradually disappearing. One more thing I would love to see enhanced is the in-house library collection (Facility). This is such a quiet Hotel where you can relax while looking out at the forest—perfect for reading. The current selection feels lacking not so much in quantity as in curation quality. If there were more books that you’d want to pick up specifically because you came to Tateshina—on Shinshu’s nature and culture, mountains, architecture, travel writing, literature—it would make time spent at this Hotel even richer. I’m not asking for new facilities or services one after another. Rather, I hope you will continue cherishing and preserving what makes this Hotel unique. These comments come from someone who truly likes this Hotel—and I hope to keep visiting for many years to come.

I stayed here to celebrate a friend’s 70th birthday. The Facility is old, but well maintained, and I had a very comfortable stay. Dinner in particular was excellent—the restaurant had a lovely atmosphere (the live piano performance was wonderful), and both the wine and the food were delicious. They also prepared a celebratory dessert plate, and at breakfast they made a special drink along with congratulatory words. It was a wonderful celebration trip. Thank you very much.

We stayed here while sightseeing at Oirase Gorge and Lake Towada. We spent a relaxing time in the spacious garden in front of Lake Towada. Although the building has a sense of history, the Room was clean and well maintained, and we were satisfied with everything—the bath and the meals. It was a wonderful Hotel.

This was my second stay. The food already has an excellent reputation, and everything I tried was truly delicious—especially the desserts. I’ve had many buffet-style meals before, and this is my No. 1. The financiers served in the lounge as a late-night snack were also very tasty. The baths go without saying. I also appreciated that the service wasn’t overbearing. Thank you for taking such good care of us.

From the check-in staff to the Room attendant, futon-making staff, breakfast staff, and Shuttle Service staff, everyone was very pleasant and made our stay comfortable. I was surprised by the in-room dining first—so many dishes served on a large tray. It was a bit disappointing that we had to choose the same drink (wine or a soft drink) as my companion (I wanted wine), but everything was delicious. We also enjoyed relaxing in the private bath. Breakfast offered a wide variety of items, and I was especially impressed by how delicious the miso soup was. The Gunma-chan miso soup bath was also adorable. They even recommended Green Farm for us, which really helped. It turned into a very fulfilling trip. Thank you very much.

The baths and the meals were wonderful. I used the baths four times, and my skin felt so smooth. The portion sizes were just right, and both the Hida beef and the fish were tender and delicious. I would definitely love to stay again. When I visit Hirayu next time, I look forward to seeing you again.

When I entered the Hotel, the staff welcomed me with a cheerful “Welcome, hello,” and it made for a refreshing start. The room was clean and well maintained, so I had a very comfortable stay. The restaurant staff were energetic and efficient, and I enjoyed the food as well. The only issue was that part of the bathroom floor was slippery, which felt a bit unsafe. At check-out, the staff saw me off with big smiles. Thank you very much for your hospitality. I would love to stay again.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

This time, we stayed in a Room with a private free-flowing Onsen bath. The bathroom in the Room was spacious, with a large tub and water at just the right temperature, so we were able to fully enjoy the Onsen along with the public bath. There was a wide variety of dishes, with plenty of vegetables, and we enjoyed everything—from the meal to dessert—with both our eyes and our taste buds. While the building exterior shows some age, the Facility is well maintained; the Room was thoroughly cleaned, and we had a comfortable stay.

Both the Room and the front desk were very clean. Since I could use Upopo-no-Yu by myself, it was very comfortable! Compared to Dormy Inn in Otaru, the breakfast selection is smaller, but everything was delicious and I was satisfied. At night, you can also have the late-night soba, and it’s also appealing that you can get a cup of instant noodles for those who couldn’t eat it.

Most surprising of all was how delicious the meals were. After we were already full, they brought out dessert, and there was so much that we couldn’t believe it—very satisfying. Although the Facility is old, the food made everything OK. The lotus flowers next door were also in full bloom and very beautiful.

It was a truly relaxing stay from the bottom of my heart. I stayed here to unwind and get away from the hustle and bustle of everyday life. The attentive care and calm atmosphere that only a small-scale Accommodation can offer were incredibly comforting. Located along the river, time flowed quietly and gracefully, and I was able to soak in the Onsen at a leisurely pace. The Hida beef course dinner was carefully prepared dish by dish, allowing me to fully savor the deliciousness of Hida beef. It was a highly satisfying dinner that left both my stomach and heart full. To all the staff who took care of me, thank you for your warm hospitality. This is a hideaway-like Accommodation perfect for anyone who wants to enjoy a high-quality Onsen and meals in a शांत setting.

It was a charming Accommodation full of character. From the moment we stepped inside, it had a comforting atmosphere. The staff responded to our questions thoroughly, so we were able to spend the night feeling at ease. Breakfast was plentiful, but delicious, and we finished it all.

All the staff were kind, and the property was clean. The Hotel did feel a bit dated. Breakfast and dinner were both very delicious—much better than I expected for the price. The Niigata rice was especially good. The complimentary snacks and drinks in the lounge were also nice. Roasting marshmallows over the irori at night was fun. The large public bath and open-air bath, fed by a private hot spring source, were excellent as well. However, it seemed a little different from Tsukioka Onsen’s typical emerald-green water with a thin oily film on the surface. Maybe there is a lot of added water? I’m not sure. Even so, considering the value for money, meals, various services, and how kind the staff were, I think it’s a good Hotel. Thank you for taking care of us. The town area of Tsukioka Onsen is beautifully maintained and very pleasant. It’s an Onsen I would definitely like to visit again.

We stay here every year during the Obon holiday season. It’s a wonderful Ryokan. The meals are buffet-style, but the quality is high and everything is very delicious. I love the black soybean tea after the bath—it’s so tasty. I’d like to stay again next year.