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The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

The Room was assigned at the property’s discretion, but it was a perfectly nice Room. I felt very satisfied for such a reasonable price. They walked around serving freshly grilled food, and they also took a family photo for us at the table. There was a manga corner, so we enjoyed ourselves without getting bored.

1. Room: Spotlessly clean, down to the smallest details From the moment you step inside, a calm Japanese ambiance surrounds you. The room was beautifully maintained and thoroughly cleaned, with a refreshing sense of cleanliness in every corner, making it truly comfortable. The views of nature and the hot spring town from the window were soothing as well—I was able to relax right after arriving. 2. Dining: Exceptional cuisine showcasing seasonal flavors Both dinner and breakfast were absolutely satisfying! Each meal featured plenty of fresh local ingredients and seasonal specialties, and you can tell every dish is prepared with great care. Beautifully presented and full of flavor, it was delicious enough to leave both my stomach and my heart completely satisfied. 3. Hot Springs: You’ll feel it immediately—silky-smooth skin after bathing When it comes to Yumeryutan, the hot springs are a must. The water is soft and gentle on the skin, and as soon as I stepped out of the bath I could feel how smooth and supple my skin had become. Soaking in the open-air bath while listening to the river’s gentle flow was pure bliss—so relaxing you’ll want to stay in longer.

I usually stay with my family, but this time I tried a solo trip for the first time. I chose this Hotel because the women-only dormitory felt safe, and the value was amazing: unlimited alcohol and soft drinks, a triple gelato, a delicious pasta dinner, plus access to the lounge and baths at the neighboring Suizantei… it was perfect (the sauna at Exclamation Hotel was great too). The next day, I switched breakfast to lunch and enjoyed it at Shokudo Ichi, then finished with an Onsen soak in Koganeyu! What’s more, staying here comes with a Reservation slot for “Morino Hyakunichi Gori,” so I could enjoy it without waiting. This was also my first time hitting the jackpot in the lucky locker lottery—I even received a commemorative Kyujitsuyu mug cup and was truly moved. The Hotel staff were all very kind, so I felt comfortable throughout my stay. A solo trip at Exclamation Hotel might become addictive—I’ll be back!

I’m from Chiba Prefecture. I love Kawayu Onsen and have visited many times. There are high-, medium- (open-air), and low-temperature baths, and every one feels wonderful. During Silver Week, I really wanted my elderly mother to experience this onsen, so we traveled together from Chiba for 3 nights and 4 days. She had said she couldn’t travel anymore, and although I persuaded her to come, she ended up loving the onsen and was truly happy we made the trip. She also ate well and seemed to regain her energy. Thank you for accommodating our requests when I left a note at the time of booking regarding the room location. It was an unforgettable, wonderful stay. Thank you very much.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

Our family of three stayed here. The staff greeted us with warm smiles and attentive service, so we felt completely at ease. The Room was a spacious Junior Suite with excellent amenities. The bed was incredibly comfortable—our best Hotel stay ever. For dinner, we enjoyed a Japanese course meal. Early the next morning, we were also able to see a sea of clouds, making it an unforgettable experience. We would love to visit again. Thank you very much!

The view from the Room was amazing—we could see the ski jump. It was forecast to rain from that day, but we had a brief spell of sunshine, which made us feel refreshed. There was an Onsen and an open-air bath as well, and it was very soothing. The meals were a real treat for vegetarians. It was a very relaxing one-night stay, and the Room was clean, but it was a bit disappointing that there is a step up to reach the toilet; at night, it felt like something elderly guests could easily trip over. Other than that, it was a Hotel we were fully satisfied with.

This is my second stay. For seniors, a Western-style room is recommended over a Japanese-style room. The Onsen is great, and the food is excellent—simply the best.

I stay here almost every year, and I especially like the excellent, delicious buffet and the spacious baths where I can truly relax. The Facility is getting old, but it is well maintained and very clean. The courtyard in the accommodation building (?) looks dirty and is covered with a sheet, which doesn’t look very nice. I think it would be great if it could be improved—such as by planting trees—to make it look better.

A relaxing accommodation located at the foot of Mt. Sanbe with a fantastic location. The price is reasonable, offering great satisfaction. The meals are diverse and exceptionally delicious. If given the chance, I would love to stay at this accommodation again. Thank you!

Last week, I stayed at this Ryokan with a friend and had a wonderful night. The Onsen is excellent, and our Room was equipped with Onsen water and a wooden bathtub, which made for a very relaxing experience. I also truly appreciated how quickly the staff called me when I left something behind, allowing me to retrieve it safely. Please note that the bus service in front of the Ryokan stops running at 3:00 PM.

Although the Facility feels a bit old, the Room was clean and comfortable. This time, we mainly used it for the baths. We would like to stay again.

It rained unfortunately, but first of all, the staff were wonderful. As soon as we entered, we found a board with our dog’s name on it. When we tried to take a photo, they made a sound from behind to get our dog to look toward the camera, spoke gently to our dog, and guided us smoothly—it really felt like their training is thorough. The Room was spacious, had no noticeable odors at all, was very well cleaned, and felt comfortable! Although the building itself is old, it didn’t feel that way at all. The meals were buffet-style and everything was delicious—especially the yuba (tofu skin), which was so good I went back for seconds (and more)! There was also a buffet for dogs; there weren’t many options, but it was more than enough! Our dog seemed to love something like tomato soup and drank it eagerly! During the meal, a staff member gently said to our dog, “Eat lots,” which warmed my heart! The bath was relaxing, and we had lots of fun at the indoor dog run—completely satisfied! Most of all, we visited for our dog’s birthday trip, and they gave us an assortment of fruit like a birthday plate!! It had a chocolate mousse cake on it so it wasn’t for dogs, but I truly appreciated the thoughtfulness. It was my first time staying at an Accommodation that did something like this for us—I was really moved!! Thank you so much! We will definitely come again!

This trip was with my mother, who is turning 91. The building felt a bit old, but it was thoroughly cleaned and we had a very comfortable stay. At the dining venue, whenever dishes ran low they were replenished right away, and the staff even came to our table to let us know when refills were available. It was clear that everything was run efficiently with no waste. This is an Accommodation I would like to stay at again.

The Onsen was spacious and relaxing, and the wide variety of meals tempted us to eat more than we should. The building is old, but well maintained, and we felt truly refreshed by the warm, smiling service and thoughtful hospitality. With baby-friendly bathing facilities and dining options, we felt at ease and would like to visit next time with three generations of our family.

You can reach Nasu leisure spots such as Kinomata Gorge and Senbonmatsu Ranch in 20–60 minutes. The meals were delicious, and since it’s all-inclusive, we really appreciated being able to enjoy as many drinks and snacks as we wanted. Rooms on the 3rd floor feature free-flowing hot spring water directly from the source. It also leaves your skin feeling wonderfully smooth. The dinner menu had changed since our previous stay, and it actually felt like both the seasoning and ingredients had improved compared to last time. The portions were generous, and we were very satisfied. They also run a night bar (?), and we were told children are welcome, so our kids stopped by for a special summer vacation late night—and they looked so happy, as if they’d joined the adults’ club. Since it’s rare to find an Accommodation where six people can stay with an in-room bath supplied with free-flowing hot spring water directly from the source, we would love to stay again. We had a fun and comfortable time. Thank you very much.

This Accommodation had the unique charm of a historic wooden building and was truly cozy and wonderful. Surrounded by greenery and clear streams, with a small brook running through the grounds, I was able to relax deeply while feeling close to nature. The building felt like a maze, and I almost got lost, but that was part of the fun. I used both the large public bath and a private standing deep bath, and both were excellent. My husband especially loved the deep bath. We were also very satisfied with the meals, enjoying plenty of local ingredients. I would definitely like to visit again.

This was our second stay, the first in two years. The buffet offered a wide variety of dishes, including local specialties unique to the area. Both the buffet staff and the front desk staff were very kind and attentive, which made our stay truly comfortable. In particular, the buffet staff explained things in a way that was easy for our child to understand and spoke to us in a friendly manner, which we really appreciated. When we stay in Kusatsu again, we would love to choose this Accommodation. Thank you very much.