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I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

I was extremely satisfied with this wonderful Hotel. The Room, bath, view, and food were all outstanding! Without a doubt, it’s the best Hotel or Ryokan I’ve ever stayed at. It’s quiet, and the adults-only environment is excellent. We also enjoyed the lovely bar—it felt like a waste to leave after just one night. Next time, we’ll come to Hokkaido just to stay here!

Thank you for taking care of us the other day for my wife’s birthday!! In a word… it was amazing!! The Room, bath, sauna, food, hospitality, and views were all perfect. The weather was a bit iffy, but we were very satisfied to catch a brief break in the clouds and see Mt. Fuji. My wife was happy too!! We would definitely love to visit again!!

We visited Otaru for a birthday trip this time. The Accommodation was a very calm and relaxing space, and having an Onsen in the Room was the best. With the all-inclusive plan, not only was the food delicious, but they also served wines and sake that paired perfectly with each meal—everything was excellent. There is also a bar inside the Accommodation, where they offered cocktails and wines tailored to our preferences, brought snacks without us even asking, and truly took great care of us; chatting with the bar staff was so much fun and made it feel very welcoming. Every staff member provided truly outstanding service. We were completely satisfied with this Accommodation and would love to visit again. Thanks to you, we were able to have a wonderful birthday.

This was my first trip to Yamagata Prefecture. I booked this Accommodation at the last minute as a stopover on my way through Yamagata to Niigata Prefecture to attend the Nagaoka Fireworks Festival, and the food was truly delicious. The staff’s smiles were wonderful, and their service was excellent. The Onsen was also great. Even though I chose this Ryokan without doing any research, I had a fantastic stay. Thank you very much.

You generally won’t have any contact with the Hotel staff, so there’s no need to worry about being considerate. It’s unmanned from check-in to check-out. If you’re not comfortable operating machines, it may be a bit difficult.\nThe Facility is fairly old, so it’s recommended for those who just need a place to sleep. It’s nice that the washing machine can be used for free, which is convenient for a Multiple Night Stay. The dryer isn’t very powerful, so it takes time.\nThis time I couldn’t book a non-smoking single Room and ended up with a smoking Room. I expected some cigarette smell, but it was quite strong.

The building is old, but the Accommodation is clean, the meals are delicious, and the Onsen offers a wonderful view. On our way back, we mistakenly got the trolley time wrong. Even though the Shuttle Service had just departed, you kindly came to pick us up. We sincerely apologize for the inconvenience. Thanks to you, we were able to enjoy the beautiful scenery from the trolley—thank you very much. If we come to Unazuki again, we would love to stay at your Accommodation.

I arrived a little earlier than the expected arrival time I entered during the Reservation, but I was promptly picked up, which was very helpful as it was snowing. The Room was lovely, and the meals were extremely delicious. It was a trip for a special occasion, and I had a luxurious day that made it truly memorable. I would love to stay here again.

It was nice that this small Accommodation was quiet and peaceful. The Onsen had a gentle sulfur scent and natural mineral deposits, which felt good for the skin. Meals were served in a private dining room, so we could relax without worrying about others.

While looking for an Accommodation where we could stay with our dog, we discovered “Wa no Ie” and stayed there as a family. It’s surprisingly easy to find pet-friendly Hotels, but since we were going to Karuizawa, we wanted a place that truly felt luxurious and where we could enjoy time with our pet both indoors and outdoors. That’s when we found Wa no Ie—an outstanding piece of architecture surrounded by nature—and after seeing the photos, we decided almost immediately. When we arrived, the harmony between the building and the natural surroundings was even more beautiful than in the pictures. The greenery visible through the windows and the way light streamed in made it an incredibly comfortable space. Because we were traveling with a child and a dog, our only concern was the number of stairs. However, before our stay they had already set up baby gates for us, so both our child and dog could relax safely without any worry of falling. We really appreciated this thoughtful attention to detail. The interior was spotless, and the area around it was truly quiet. Away from the bustle of town, it felt like we were the only ones in the forest—something I personally loved. In the morning, I woke up naturally with sunlight and found myself thinking, “How long has it been since I last woke up like this?” My wife and child baked sweets and played games while our dog lounged with us—it was a place where you end up wanting to enjoy simply spending time there rather than going out sightseeing. If possible, I honestly wished we could have stayed for several more days—living there while working remotely. A private rental that offers nature, luxury, and an environment where you can stay comfortably with your pet is hard to find. We would absolutely love to stay here again whenever we visit Karuizawa. Thank you for such a wonderful time.

The Onsen water was originally great, but when I stayed again after a long time, it had improved even more. It was already silky-smooth, but this time it also had a stronger sulfur feel and a milky-white appearance—absolutely wonderful. (Just my personal impression.) I don’t usually leave comments, but this was the best so far, so I wanted to share my thoughts. I would like to visit again. Thank you.

We stayed for two nights. The room was clean, and the staff were very kind. The amenities were well stocked, and I was especially happy to find ReFa items in the bath facilities. We also appreciated receiving amenities for our child sharing the bed with us—it was very helpful and a nice touch.

It was a very nice Room, and we enjoyed the meals as well. However, there was one thing that concerned us: when the toilet paper ran out, we tried to replace it with a spare roll but couldn’t. We were very disappointed, perhaps because some guests take it home.

Among the dinner and breakfast buffets, the salad vegetables, Jersey milk, and desserts such as milk pudding were especially delicious. I was disappointed that I couldn’t try everything. In the lobby, a wood-burning stove was lit even in summer, and the crackling sound was very soothing. Although I didn’t try it myself, families with children were roasting marshmallows on skewers over the stove. It was a relaxing one-night, two-day stay for both body and mind.

Compact yet fully equipped. Thoughtful attention to detail made possible by its intimate size. I felt a warmth you won’t find in a large Hotel. I was impressed by how well designed the bath area is—the atmosphere feels completely different at night and in the morning. I will definitely return. Thank you for your hospitality.

We stayed during the Obon holiday season with my parents and my child, and the connecting rooms gave us plenty of space to relax. The magic show was really entertaining, and my child loved it! The Facility had just been renovated, so everything was clean and we had a very comfortable stay. There was a Reproizer hair dryer in the large public bath, which was a nice touch for women. I did notice the shampoo didn’t lather as well as I expected, so I wish I had brought my own. There were many families with children, and we appreciated the welcoming atmosphere where we could enjoy ourselves without feeling self-conscious even with kids. We had a wonderful time as a family. We’d love to come again!

I chose Zao Onsen this time because I wanted to soak in Wald Berg’s open-air bath again after a long time. When I arrived at the Hotel, I felt the hospitality and service were better than before. At the front desk, they seemed to remember that I had stayed here previously. When I was shown to my Room, I appreciated that the air conditioning had already been set to a comfortable temperature. And then, the Onsen—Zao Onsen really is wonderful. Among all the baths in Zao Onsen, Wald Berg’s forest open-air bath is spacious and truly outstanding. Dinner was more than satisfying as well, and I was happy that even a solo guest receives a beer. I ended up enjoying the open-air bath four times—it was excellent. The only disappointment was that the riverside open-air bath was closed due to bear activity, so I couldn’t use it. In the past, my mother-in-law, my wife, and I came together and enjoyed our stay; this year my mother-in-law passed away, so it was just the two of us. As it is Obon season, we enjoyed Zao Onsen while remembering her fondly.

The meals exceeded our expectations. True to the auberge’s name, we were extremely satisfied not only with the flavors but also with the generous portions. For dinner, we enjoyed items such as angel shrimp and steak. For dessert, the chef served each portion at our table. Breakfast was also excellent, with homemade sausage, ham, ketchup, and more. We were also very happy with the homemade jam souvenir. The outdoor bath could be reserved for private use, so we were able to relax at our own pace. The mini jet bath in the Onsen was wonderful as well. In a quiet and spotless Room, we were able to spend a truly relaxing and fulfilling time. We highly recommend this Accommodation.

We stayed at Nadeshiko no Ma. The staff were welcoming and attentive, the Room was spacious and spotless, the in-room bath with free-flowing natural hot spring water was excellent, and the meals were truly delicious. This is an Accommodation we will definitely return to.

We stayed as a family. The Accommodation had a calm atmosphere, and the sense of privacy—being able to relax without worrying about other guests—was very comfortable. Both the Room and the common areas were clean, so we could unwind with our child with peace of mind. What we especially loved was that the open-air bath in the Room was an Onsen. Without having to go to a large public bath, we could enjoy Yamashiro Onsen at any time we liked. The Room layout was also very family-friendly: even with our luggage spread out it didn’t feel cramped, and it helped that the sleeping area and relaxing area were nicely separated. Breakfast was just the right amount, and each dish was carefully prepared and delicious. It made for a pleasant start to the day. This is an Accommodation I would highly recommend for families who want to enjoy an Onsen without feeling self-conscious. We’d love to stay again as a family.