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I chose the Onuma Prince Hotel for my friend visiting from afar. They were delighted, saying they could relax, fully enjoy the Onsen, and sleep well—it was wonderful. I’m grateful for the staff’s warm smiles and kind service.

As expected of Dormy Inn, the services are excellent for the price. However, if you plan to have dinner out, we recommend making a Reservation at nearby restaurants. There are only a few options, and the good ones fill up quickly—though they can be a bit pricey.

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.

The room was spacious and comfortable. Although it was a type without an indoor bath, amenities were well-prepared, and the basket bag provided for going to the bath was convenient. It was also nice to be able to choose the size of the yukata. The facility wasn’t brand new but had a clean and pleasant atmosphere. I prefer Onsen water to be slightly hotter, so I deducted one star for that. Meals were served in a large hall, and each dish—whether warm or cold—was served at the right temperature and tasted delicious. There was no coffee in the room, but freshly brewed coffee with free refills was available in the lobby, which was great. The staff created a warm and welcoming atmosphere, which I appreciated. Being able to settle payment before check-out was also convenient.

I’d been keeping an eye on this place as a summer getaway I wanted to visit someday, and I finally made it this time. It happened to be a day when temperatures had dropped across the whole country, so I wondered if it might not feel much like a cool retreat—but it was cold enough to need a jacket. The air was incredibly fresh, and I took lots of deep breaths on the balcony. It truly felt amazing—I finally understood what people mean by “the air tastes delicious.” The Room was carefully prepared and very comfortable. And the meal served at the counter felt wonderfully luxurious; with the reassuring comfort of being able to go straight to bed afterward, even the drinks tasted better. The free drinks in the lobby were also great for relaxing while enjoying the view. The weather wasn’t perfect, but we could still gaze at the stars at night, and by morning we had a beautiful view of Mt. Ontake as well. It was a lovely place that I would definitely like to visit again.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

The service was outstanding, and I’m truly glad we chose this Hotel. All the food and drinks were delicious. On the front desk floor, there were complimentary coffee and cold barley tea, and in the lounge area they even provided ice bars and Yakult for the next morning—everything was thoughtfully prepared. Of course, we also enjoyed the late-night soba. We had no complaints at all and had a wonderful stay.

This was my third stay. I was worried about road restrictions due to the heavy rain, but everything was fine. The meals were delicious, and there is a semi-open-air bath with a view of the fishing lights. I’m planning to visit by motorcycle next year.

Conveniently located near the station and ideal for sightseeing. The breakfast rice balls were outstanding. The buffet-style dinner was delicious and offered a wide variety, including tempura fried right in front of you and hegi soba. The open-air bath in summer felt wonderfully spacious, with beautiful scenery—it was very relaxing.

The hot springs, the meals, and the Room were all wonderful. We were also deeply impressed by the warm hospitality and welcoming smiles of all the staff. We would love to visit again!

I visited with my daughter, and from start to finish we were able to relax and enjoy a comfortable, unhurried stay. The Room was clean and simple yet well equipped with everything we needed, and the private open-air bath in the Room—available as many times as we liked at any hour—was truly soothing. The meals were excellent, especially the rice, and we enjoyed hearty dinners and breakfasts. We were also allowed to bring our own alcohol, so we brought a local wine; glasses were kindly provided, and it seemed other guests also brought their own drinks and enjoyed them in their own way. The proprietress’s hospitality was thoughtful without being overbearing—she checked in at just the right moments with a gentle word—and the pleasant atmosphere throughout made this a wonderful Accommodation that I’d love to visit again next time with my husband.

The rooms were very well cleaned, and the meals were made with great care for the ingredients, so we felt at ease. This is a Hotel we want to visit again and again. The staff were friendly and kind, and we were able to truly relax. Thank you very much.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

A two-day stay that felt like stepping into another world The stylish furnishings in each Room and the thoughtful attention to every little detail were exceptional. The birds and insects singing in the garden, the soothing sound of water in the open-air bath, and above all, the chef’s warm personality and outstanding cuisine were truly superb. This is a wonderful auberge I would absolutely love to return to, and one I can wholeheartedly recommend to anyone.

I stayed for one night with my sister. The Room was very clean and well maintained, easy to use, and we enjoyed the in-Room bath many times (we even did laundry!). We had our meals at a charming traditional house restaurant with a wonderful atmosphere. Everything was delicious, right up to the final sushi! Thanks to the warm hospitality, we were able to relax and enjoy our stay. We also really enjoyed the snacks and gelato provided in the Room. We were blessed with great weather, making it a wonderful trip. Thank you very much for taking such good care of us—we will definitely be back!

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

This is a relaxing Accommodation. The staff always welcome us warmly. There are also several international staff members, and I’m impressed by how well they speak Japanese. I hope they keep up the great work. The food is delicious, and no matter how many times I have it, I never get tired of it. This time, I tried the Western-style breakfast for the first time, and it was quite good. I will visit again. Thank you very much.

As guests born in the Showa era, we found this wonderful Showa bubble–style Accommodation to be the best. It was spotlessly clean, and both the hot water and the meals were excellent. It was quiet, and we could relax at a leisurely pace. We will visit again together with trips to Oze and Fukiware Falls.

This summer, I wanted to relax in an Onsen for at least a day, so I stayed at this Accommodation located a little over an hour by train from Nagoya. Perhaps because it sits on slightly higher ground, the mornings and evenings were cooler than in central Nagoya, and I could also enjoy a beautiful night view—making for a wonderful stay. If I had brought insect repellent spray and binoculars, I think I could have relaxed even more on the balcony while enjoying the night view during the evening-to-night hours when mosquitoes are around. Next time I visit in summer, I’ll be sure to bring them. I was also very happy to be able to enjoy alcohol—white wine in my Room and a tasting of local sake with dinner. By the way, there was a slight smell when I first entered the Room (I couldn’t tell what it was), but once I started using the air purifier it didn’t bother me, so it wasn’t an issue. The Room had drinks such as coffee, sencha green tea, and herbal tea, and there was even incense prepared in the alcove—I truly had a great time.

We stayed as a family trip with three generations. With wonderful facilities, lovely interiors, and delicious drinks and meals, we were able to fully enjoy everything. During our stay, we also enjoyed events such as Mountain Lights and fireworks, making it a truly memorable family trip.