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We stayed as a family gathering with relatives, including five preschool children. The entire Accommodation (lobby, Room, etc.) was kept very clean, so our stay was comfortable. Since the children were constantly full of energy, we requested a private dining room for meals. You provided a very spacious room, and the food was refined and delicious, using local ingredients. Everyone’s hospitality was wonderful and welcoming, and we would like to stay here again for our next family gathering. Thank you very much for your thoughtful care in many ways.

This was my first stay here, and I was able to relax very comfortably. Not only were the meals and the Onsen wonderful, but the staff were also very courteous and attentive.

Because we moved our trip home forward at short notice, we ended up making a Reservation the day before. From welcome to farewell, everyone at the Accommodation greeted us with warm smiles throughout. The meals—both dinner and breakfast—were just the right portions for us as a couple in our 60s, and everything was delicious. We especially enjoyed the local cuisine, steak, local sake, and local wine—it was wonderful. The younger staff also chatted with us while explaining the dishes, and our Room was quiet and relaxing, making it a great memory. If I had to mention anything, it would be nice to have two Room keys, and I would have preferred a lighter down comforter. Thank you very much.

We stayed as a three-generation family of six. Since it was the Obon holiday period, we expected crowds everywhere, but unlike a Hotel, it was much quieter than we imagined and we were able to relax and enjoy a truly wonderful time. The interior has high ceilings and feels very open, and it was spacious enough for six adults to stay comfortably. Because of the typhoon, it got so chilly at night that we turned on the heater, but the air conditioning worked well and kept us comfortable. The Onsen was also delightful, and the beautiful greenery visible from the window was very soothing. This time we ate out for dinner, but next time we’d like to use the hot plate and enjoy cooking together indoors. (One of us doesn’t like insects, so we’re glad we didn’t do a terrace BBQ. There were no bugs inside.) We also really appreciated having a washing machine (with dryer function) and detergent provided—it was extremely helpful when we suddenly needed to do laundry. Our parents were very happy as well and are already saying they want to come again, so we would love to visit again. Thank you so much for such a wonderful stay!!

I had a hard time choosing a Ryokan. I had already made a Reservation at an affiliated Hotel, but for some reason I ended up booking overlapping dates and didn’t realize it was a double booking. I only noticed after Furukama kindly called me. Thank you so much. The location was also very easy to find with the navigation system, and even though it was my first time there, I arrived without getting lost at all. We were welcomed with warm smiles and cheerful greetings from everyone, and the explanations were easy to understand. The baths were spacious and wonderful. There were many kinds of shampoo to choose from. We made a Reservation for a private Onsen, and it was so relaxing. Bathing while chatting as much as we wanted was also really fun. And the hair dryer was that high-end model—my hair loved it. After taking our time in the bath, we could relax before dinner. Everything we tried was delicious. Breakfast was buffet-style with lots of local specialties, and you could see the thoughtful touches throughout. It wasn’t a bed but futons, and they were incredibly comfortable—the pillow was excellent too. It was a trip filled with great food, great sleep, and total satisfaction. When we left, everyone saw us off together, and they took a commemorative Hanagasa photo for us in front of the entrance. The building wasn’t particularly new, but it felt clean and bright. Also, there seemed to be many younger staff members. Having so many young people probably means it’s an easy place to work—and it felt good being there. Thanks to Furukama, my first trip to Yamagata was truly enjoyable. It became a place where I definitely want to stay again. And that toilet… quite unique. It gave us something to talk about.

The Onsen was the best part—absolutely wonderful. The Room was clean and very functional, and both dinner and breakfast were delicious. I’d love to stay again as soon as possible, but there was heavy fog on Irohazaka with almost no visibility, which was scary. The expressway also had torrential rain with near-zero visibility, so I’d like to visit again on a clear day with good weather.

Found a serene snow-view accommodation. While not new or flashy, the facility was clean and the complex structure felt like exploring a corridor, which was enjoyable. The onsen had a sulfur aroma with hot water that warmed me thoroughly. The meals were delicious, and the st

I have visited Harvest in Old Karuizawa many times, but this was my first stay in Naka-Karuizawa. With the Hotel’s spacious, open interiors and a courtyard with wonderful views, I was able to enjoy a calm, luxurious time for adults while taking a stroll around the grounds. The “Tsumugi Course” dinner was not only delicious but also beautifully presented and a delight to the eyes. At the breakfast buffet, there was an “Autumn Vegetable Dashi Shabu-Shabu,” which was excellent. I also couldn’t resist the tasty multigrain rice porridge and the wide variety of breakfast breads and sweet buns—and ended up eating far too much. It was a wonderful Hotel that let me fully enjoy Karuizawa hotel life, like an adults-only hideaway. I would definitely like to stay again.

I stayed at Ogawaya for two nights, and dinner was excellent on both days. The second night in particular made me very happy with its full Hida beef course. Breakfast also offers a wide variety of dishes and is delicious. There are many staff members from Southeast Asia, and most of them provide warm hospitality with sincere effort and a smile. The Room was very spacious, clean, and comfortable. The welcome sweet, blueberry daifuku, was also delicious! It would be even better if the skincare amenities were a bit higher quality. Thank you very much.

I have stayed here every summer for nearly 10 years, and it is truly a wonderful Hotel. Each time I visit, my satisfaction increases. Everywhere in the Hotel is beautiful and spotless, the hospitality is exceptional, and every dish is a delightful surprise. I would like to stay here in other seasons as well.

We stayed as three families and had a wonderful time. We have a child who requires special consideration, and we truly appreciated that you contacted us after our Reservation and kindly accommodated our needs. With table tennis available, we all enjoyed ourselves together in the evening as well. The Onsen water was pleasantly silky, and we were able to relax deeply. Breakfast was delicious—especially the vegetables and the apple juice!

All the staff I interacted with (front desk, restaurant, and gift shop) had a great atmosphere—and their service was excellent as well. The food was delicious, and the all-you-can-drink plan included Sapporo beer. The Onsen was a comfortable size, and thanks to renovations a few years ago, the Room didn’t feel outdated at all. If I have the chance, I’d love to come again and stay here again.

It was great that we could use the bath anytime. The open-air bath uses natural hot spring water, and the temperature was very hot, but it left my skin feeling smooth. The Room was also very spacious. There were power outlets next to the bed, which was a nice touch. However, the air conditioner vent was directly overhead, so it felt cold. The dining venue was very large, so even with many guests it didn’t feel too crowded. There was a wide variety of dishes and free drinks, so we were very satisfied. All of the desserts were especially delicious.

Stayed as a family of three in a Junior Suite. The Room was spacious and comfortable. Breakfast was also very delicious, and we would like to stay again if we have the opportunity.

This was my first time staying here. I’ve stayed at many Hotels, but I was surprised to find such attentive service—it’s rare to see this level of care. There was a great selection of welcome drinks, and the freshly made desserts were delicious! Both dinner and breakfast offered a wide variety, and I was very satisfied to be able to enjoy many different dishes in small portions. After dinner, I relaxed in the lounge with alcohol and snacks. The bath had a wonderful view, and I also enjoyed the hot stone sauna in the morning for a truly luxurious time. I came with my mother, and she was very happy too, so I’m glad we chose this place. I’d love to stay again.

This was our second stay, following last year’s visit. The post-bath drinks were well stocked, and the indoor dog run and complimentary pet treats were even better than last year. Our pet could join us in the dining area, and it was convenient that pets can be walked on a leash inside the property without needing to stay in a carrier. All of the staff were very friendly and helpful. The only drawback was that there were few outlets in the room and their locations weren’t very convenient, but we borrowed an extension cord from the front desk to manage. We would definitely like to stay again.

The food, Room, and large public bath were all perfect! This was my first stay in two years, and the food was just as delicious as before! Please let me stay again next time!

Because the property is operated by a small team, there were a few minor things I noticed, but the meals were delicious and served in just the right portions, and I was able to enjoy the bath to my satisfaction with a Reservation. I’d love to come back in autumn to see the fall foliage.

We stayed at this Accommodation after several days of hiking. The building feels a bit old, but it is in a quiet location, the Room was clean, and the amenities were well stocked. The baths were especially nice, with multiple tubs and soft, pleasant water. Dinner was generous, and with rice we were completely full. If possible, it would be nice to have explanations of the dishes or a menu. It’s an Accommodation we would like to stay at again.

The service was attentive, and the breakfast buffet was delicious and very satisfying. The bed was also very comfortable. The hotel uses ultra-soft water, which was excellent. The post-bath amenities were also a nice touch.