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We stayed here for a trip to celebrate a 60th birthday. Not only were the Onsen, Facility, and meals excellent, but above all, the hospitality and service from the staff who assisted us were outstanding. It was disappointing that we couldn’t see Mt. Tateyama due to the typhoon’s effects, but we’ve decided that next time we’ll book a Multiple Night Stay and go to see Mt. Tateyama with its remaining snow.

The food was delicious and wonderfully unique! Clear soup with junsai and clams (in addition to a hearty miso soup!), plus plenty of seasonal fruit (Shine Muscat grapes, red and green-fleshed melon), Matsumoto watermelon, and more. Everything felt more thoughtfully prepared than what I’ve had elsewhere, and I enjoyed it very much. Thank you for the wonderful meal!

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

The Onsen water quality, the spacious and open feel, and being able to bathe as a couple made it the best Onsen I’ve ever visited. I enjoyed how the atmosphere changed in the morning, evening, and at night. You buy a bathing garment at the shop and wear it in the bath. It may be a bit short for tall women, so you might want to bring your own. Since we stayed two nights, we went to the Prince Hotel buffet on the second night. The food selection wasn’t very different—just crab and a few additional items, with more variety overall. The Hotel Facility is old and not particularly luxurious, but it’s not expensive, and above all the Onsen is excellent, so I was satisfied.

My family requested a trip to Kamikochi and Shirahone Onsen, so I made a Reservation at the long-admired Awanoyu with its milky-blue waters—and they were thrilled. When we arrived, we were impressed by the thoughtful attention to every detail, and by the chef’s outstanding dishes featuring local ingredients and seasonal flavors. The Onsen was unlike any we had experienced before, leaving both body and mind completely refreshed. We were also deeply moved by the understated hospitality of the proprietress and all the staff. We’ve found an Accommodation we want to return to right away. Thank you for such wonderful memories!!

We stayed for one night at Hotel Mount Fuji. We were unexpectedly upgraded, and were able to relax in a Suite Room. Unfortunately, due to bad weather, we couldn’t enjoy the Mt. Fuji view we had been looking forward to. If it had been clear, I’m sure we would have had a panoramic view of majestic Mt. Fuji from the west-facing terrace. Given the Hotel’s wonderful location, the only regret this time was not having better weather. We would love to visit again on a sunny day. What left the strongest impression was the French dinner. Not only was everything delicious, but the presentation and portion sizes were also excellent—overall, we were extremely satisfied. We truly enjoyed savoring the meal at a leisurely pace.

We had a truly wonderful stay. Not only the Room, but also the bathroom and balcony were spacious, allowing us to relax at ease. The hinoki bathtub had a lovely fragrance, and the public bath was just the right size for unwinding comfortably. We enjoyed delicious offerings during afternoon tea and aperitif time, and the Western-style dinner made excellent use of quality ingredients with wonderful seasoning—every dish was satisfying. We would love to visit again just for this dining experience. Thanks to the attentive service from the staff, we truly felt this is a superb Hotel. Thank you very much.

We stayed in a room with a private open-air bath. The room was spotless and very spacious. The open-air bath was generously sized, and we were able to relax while listening to the sound of the clear river flowing below the inn. We stayed for two nights, and they changed the meal menu each day, so we enjoyed it without getting bored. Both the T-bone steak and filet steak were lean Joshu beef—low in fat yet incredibly tender—and my spouse and I were thrilled as we ate. We were also pleasantly surprised by how delicious the thick-cut bacon served with the salad was. We are grateful to all of the staff for their very courteous service. Both of us would love to visit again.

The Room was standard and fairly ordinary, but both dinner and breakfast were excellent and a delight to the eyes as well. The sulfur Onsen was exactly what you’d expect from an Onsen, and I thoroughly enjoyed it.

Upon arrival, we were guided by a cart to our Room while still in the car, and the check-in process and explanations were handled smoothly and efficiently. We took a walk before dinner, and when we entered the main building, it was a wonderful place with great atmosphere, where we enjoyed a very delicious dinner. I felt it was great to be able to spend such a relaxing time with my wife.

We stayed as a family of three. The Onsen was wonderful—smooth and silky, a truly great Onsen. The meals were also excellent. We chose the course with sukiyaki. Everything—sukiyaki, sashimi, tempura, miso-grilled chicken, and more—was carefully prepared and delicious. Breakfast was served in a different dining area filled with morning sunlight, and it was just as tasty. The building was very clean, the Room was spacious and spotless, hot water and cold water were provided, and the futon was very comfortable. Everyone at the Accommodation was kind and attentive, so we had a great time. It’s an Accommodation we would definitely like to stay at again.

It was an Accommodation on the mountainside of Mt. Hakkoda, almost like a mountain lodge. As such, the Facility showed some age, but it also had a charming sense of history. The Onsen was excellent. The meals were just the right portion for seniors. The Shuttle Service from Shin-Aomori was a great help. On the way back, you also stopped by Sukayu Onsen—thank you very much. The night sky full of stars was wonderful as well.

The bath was excellent. The staff were very courteous, and I would like to stay again. If I had to mention one drawback, there are many stairs, so I would appreciate a ramp.

I stay here once a year for a relaxing trip with friends. We chat, drink, and eat, enjoy the luxury of doing nothing, and take our time soaking in the Onsen to feel refreshed. I’d love to stay again next year. The meals and service are excellent, and my friend said she’d like to come back on a parent-and-child trip.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

I had reserved a triple room, but one of my companions wasn’t feeling well, and you kindly changed it to a twin and a single. I truly appreciated your support. What’s more, the rate stayed the same—I couldn’t believe it. Thank you very much. I also enjoyed the bath both at night and in the morning. Breakfast was delicious and therefore crowded, but we could check our place in line online, so it wasn’t any hassle. In Otaru, Dormy Inn is the best choice.

We stayed in the urara twin Room during our Obon trip. The ohagi served in the lounge was outstanding! There was a great variety of drinks, and it made us want to come back again and again. In addition to alcohol, we were also happy that we could make an Oropo after the sauna. For dinner, when we mentioned that we wanted to go to Natsu Akari Road after the meal, they served everything quickly, which was a big help. Everything was delicious, but the sashimi platter left the strongest impression. We would love to stay with you again next year. We’re already looking forward to it.

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.

We stayed for 2 nights and 3 days with three relatives. In a word, it was a wonderful Accommodation. The restaurant meals were especially excellent—seasonal, creative dishes that we could enjoy both visually and in taste. The chef’s ideas are outstanding. All of the service staff were warm and welcoming, making our dining time even more enjoyable. I felt that whether the meals at an Accommodation are good or not almost determines whether the trip was great. Of course, both the Room and the bath were also very good. If I had to mention one small point, the amenities were from a brand with a very distinctive fragrance. Preferences may vary, but personally I felt there might be other options that would suit this Accommodation as well. I would love to visit again. Thank you very much.

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.