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Every year during the Obon homecoming season, my mother-in-law and I stay here. The Room, bath, and meals are excellent. However, the nighttime event (show) during Obon has been the same every year, so I would really like to see some different events offered. I look forward to staying again next year.

This is my favorite Hotel, which I visit about twice a year. You can relax and unwind surrounded by nature. At night, if the sky is clear, you can see countless stars from the parking lot. The Onsen also has an open-air bath, and it was wonderfully relaxing. Meals are served buffet-style, and dinner in particular features many local ingredients. I enjoyed freshly prepared roast beef and tempura. The cold noodles were also delicious; I asked where they were sold and stopped by on the way home to buy some. For breakfast, I especially loved the yogurt—when I learned it was from a farm in Iwate, I visited there as well. Although our Room was assigned for us, it was spacious, which was great since we had a lot of luggage this time. Overall, it exceeded my expectations for the price.

I stayed here four years ago and came back because I was craving soba. The Onsen water still has that silky feel, and it’s as wonderful as ever. This time I enjoyed a Multiple Night Stay and was able to truly relax. The soup curry at breakfast was also delicious, so I bought soba dipping sauce and packaged curry as souvenirs. We laughed remembering how last time we wondered, “Can we get through this way?” and then had to turn back from a dead-end road—classic Hokkaido travel. It really reminded me that eastern Hokkaido has great Onsen Accommodations. I’d love to come again.

On August 7, with concerns about the impact of a strong typhoon, we headed to Kyotango—a trip we had been looking forward to for a long time. Due to my misunderstanding, I entered the entrance at 2:00 PM and found no one at the front desk. Of course—check-in starts at 3:00 PM. Even so, they assisted us right away and guided us to our Room in about 10 minutes. That was where I started causing trouble. I couldn’t wait for the dinner and breakfast that receive rave Reviews. Since we arrived early, I was also the first to use the large public bath. The view of the sea from the open-air bath was incredible. The right edge of the tub had a slope, so I assumed it was thoughtful design for children and elderly guests—but there was an identical slope on the left as well. Looking closer, I noticed the rim of the tub was curved: it was actually designed as a reclining bath. The slopes were made so you could lie back and still see the ocean. I enjoyed it alone, deeply impressed. Afterward, I had a canned beer and some complimentary sake (excellent) in the relaxation area and returned to our Room—then an accident happened: we received news of a death in our close family. After discussing with my wife, we decided to give up on breakfast we had been looking forward to. Since it took about 3 hours and 45 minutes on our way there, we asked at reception if we could leave early in the morning—and they kindly accommodated this as well. Dinner began while my mind was unsettled, but everything from the first appetizer onward was delicious, and my wife and I found ourselves exchanging smiles again and again. Partway through, we were guided outside to watch the sunset from the terrace—body, mind, and palate all completely satisfied. Despite our very early departure time, they even saw us off when we left. I was truly moved. We caused you so much inconvenience—thank you for giving us such an outstanding Accommodation experience.

I was able to relax deeply in the Japanese-style Room. The indoor bath and open-air bath in the Room were wonderful, the meals were delicious, and the staff were very pleasant—overall, it was a highly satisfying stay.

This was my first time staying here. I’d been curious for a while, and it was just as I expected—I really liked it. The building may not be brand-new, but perhaps it has been renovated; I had no inconveniences at all. The meals and the bath were both very relaxing. If my schedule allows, I’d like to visit again later this year for about two nights, and I look forward to staying with you again then.

As usual, I stayed here with my mother. It was very helpful that we didn’t have to walk much inside the Accommodation, and could use the elevator to get to the large public bath, dining room, and lounge. The interior has a calming feel, and the Room was comfortable to spend time in. The food was delicious; the buffet had a good selection without being overwhelming, and the freshly made tempura was excellent. It wasn’t too large, which made it easy for my mother as well. Since we had a long stay until 1:00 PM, we were truly able to relax. I’d love to visit again.

The meals featured a variety of Japanese dishes centered on local seafood. Every dish was carefully prepared, and we enjoyed them very much. We stayed in a guest Room with an open-air bath. It was thoroughly cleaned and there was no smell of tobacco. The bathroom has a hinoki (cypress) bath with a pleasant aroma. There is also a door leading directly outside to the open-air bath. Outside the Room is a private garden with views of both the sea and the mountains. Although it was summer, there were no mosquitoes or other insects even at night. Because there are only a small number of guest Rooms, we were able to relax in a very calm atmosphere throughout the property. Notes: 1) Even some first-floor guest Rooms have about five steps. There are also about ten steps to reach the large public bath. Please keep this in mind if you have difficulty walking. 2) Regarding guest Rooms with an open-air bath: This will be explained by staff on the day, but the water temperature is very hot. Please check and adjust the temperature before undressing. 3) The private garden for each guest Room has a fence on the sea side, but part of it is not continuous. Beyond that point there is an approximately 3-meter slope down toward the sea. Please take extra care not to take your eyes off small children.

This was my first trip to Hakodate. There is only one direct flight a day from Nagoya, and I was incredibly lucky to get a ticket. Visiting a new place for the first time is so exciting. The Room had huge floor-to-ceiling windows with a panoramic view of Mt. Hakodate. The space was generous, and the bathtub and sink were spacious as well. The lighting switches were thoughtfully placed throughout, making everything very convenient—it was almost too comfortable! Dinner at Kita Jin (booked separately) was also excellent: premium Genghis Khan in a private room, relaxed and delicious. Breakfast was around 8:00, and we were seated right away. We came without much prior knowledge and were amazed by the variety—and even more by the quality of every dish. My spouse and I travel all over the whole country, and this may have been our best breakfast ever. Personally, I loved the eel snack with tea, dim sum, sashimi, chiffon cake, and egg tarts. What stayed with us most from this trip was meeting so many wonderful people in Hakodate: The kind driver with a great smile on the airport limousine bus. At lunchtime at Lucky Pierrot near the station—busy as it was—a female staff member still let us draw an Ichiban Kuji lottery ticket and gave us a pin badge with a big smile. At NIPPONIA Hotel Hakodate Port Town on our first day—a female staff member kindly explained everything and gave us a hand-drawn illustrated map of nearby spots within walking distance. On an evening sightseeing taxi tour to see Mt. Hakodate’s night view—a female driver born in Hakodate from Donan Taxi carefully explained local history, the Western-style houses in Motomachi, and the origins of Soma-tei. The staff who made our motorboat cruise even more enjoyable under clear skies the next day. At lunch near the station at Uni Specialty Shop Yoichiya—a female employee whose attentiveness and refined service truly impressed us. And above all, at Century Marina’s front desk—the female staff member who kindly explained everything for our first stay left a wonderful impression with her polite service; of course, the male staff member at checkout was also outstanding. The quick yet courteous service at Kita Jin was excellent as well—we are truly grateful to have stayed at this Hotel. It was an intense 2-night/3-day trip to Hakodate, but seeing everyone working so hard to make their city shine really moved us—it looked genuinely inspiring. We will definitely come again. I truly fell in love with historic Hakodate from the bottom of my heart!

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly impressed. At the dining venue, there was plenty of space between each group, so our child was able to focus quietly on eating. Also, we really appreciated that you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze. When we checked our answers for the puzzle game, the front desk staff assisted us so kindly and thoroughly, which made our child very happy. I don’t usually post a Review, but I was so moved that I wanted to share this one. We travel to Matsumoto every summer, so we’d love to stay with you again next year. Thank you very much.

• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.

Both breakfast and dinner were exceptionally delicious, and we were completely satisfied. The view from the lounge was wonderful. From the in-room scenic bath, we could look out over the sea, and from the living area we could see airplanes up close. In the open-air bath of the large public bath, we could look up at planes just before landing, and were truly impressed by how powerful it was. We look forward to visiting again next year after the renovations are completed.

On a whim during the Obon holidays, I made a Reservation for one night starting August 15, booking on August 13. I have a shellfish allergy, and since it was such short notice I thought it might be difficult, but they replied right away, “No problem.” The Hotel does feel a bit old, but it is well kept and clean, so my stay was very comfortable. The meals were generous and delicious. Above all, what makes this Hotel special is how kind everyone is. They don’t say unnecessary things, but if you ask something they think it through as if it were their own matter and respond sincerely. It left me feeling warm inside. It really shows that you don’t need a luxury Hotel to have a great stay. I highly recommend staying here at least once.\nI do not recommend climbing the 365 steps of the Ikaho Onsen stone staircase in midsummer—I was drenched in sweat and completely out of breath.

Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.

All the staff were very friendly, and we were able to spend our stay in complete comfort. Both the baths and the meals exceeded our expectations. I used the scenic open-air bath early in the morning, and with such beautiful weather, the view was amazing—it felt wonderful. It’s also just a short walk to the stone-step street, and being able to come out around the middle of it felt like a nice bonus. This may depend on the Plan, but there was a local craft beer called Ikahop in the fridge along with juice and water, all included in the rate. There was also a complimentary service of either wine or sake (and for those who don’t drink alcohol, it seems they can provide ramune instead). In addition, there was beer service in the lounge (evenings only), as well as coffee and tea. The Accommodation was very clean and lovely throughout. I also liked that both the corridors and even inside the elevator were tatami-matted—no slippers needed. I was surprised at how small the toilet in our Room was, but aside from that, this is truly a wonderful Accommodation.

This was my first stay, and I stayed in a Room with an Onsen. The Room, attentive services, and hospitality were excellent. I also enjoyed the delicious breakfast.\nHowever, I think the dinner could use some improvement. After all, dinner is one of the highlights of an Onsen Accommodation stay.

I booked this Onsen with a scenic-view bath after it caught my eye while searching for an Accommodation. Since meals are served in the Room, I was a bit concerned about staff coming in and out, but they delivered the food outside the door, which made it much more comfortable. We also laid out our own futons, so no one entered the Room during dinner—this suited us well. It felt like that helped keep the price a bit more reasonable. Dinner had many dishes and was delicious, and we were even more satisfied with the tasty local rice. The bath was a good size and perfect for relaxing at our own pace. The Shuttle Service to the station was also very convenient. We’d like to stay again. Thank you very much.

Although the building is historic and compact, the cuisine—and even the tableware it is served on—are outstanding. The hot spring water comes from both the Yubatake source and the Ryokan’s own private source, each offering a distinct bathing experience. The staff are wonderful and exceptionally attentive. This is an Accommodation you will want to stay at again and again.

I traveled to the Agano River specifically for this Accommodation, and it was excellent. The meals were generous in portion and delicious, and the open-air bath felt spacious and was truly wonderful. I would love to stay again when I visit this area. Thank you.

The local cuisine was excellent—quite different from the typical tempura or branded beef often found at a Ryokan. There was a wide variety of dishes, and the delicate Japanese seasoning was well received even by my elderly mother. We were also impressed by the thickness of the matsutake mushrooms. After dinner, the traditional Japanese house across from the Accommodation was opened as a lounge, where we could enjoy complimentary self-serve wine, snacks, and coffee. We stayed in a detached annex. Although it looked old from the outside, the interior had been renovated in a modern style with low beds and Ryukyu tatami mats, making it very comfortable. The 800-year-old zelkova tree in the garden (as we were told by staff) was magnificent. The Onsen is free-flowing from its natural source. Perhaps because it was a weekday, there was no need for a Reservation for the private baths and no time limit, so my mother and I could relax at our own pace. My brother also tried both baths and said he didn’t encounter any other guests—it felt completely private. The water is clear with no strong characteristics; at 42°C without added water, it seems ideal for long soaks. However, it was disappointing that soap and shampoo are not allowed in the open-air bath attached to the Room—presumably for environmental reasons—so we could only use it briefly. As for service: there were hardly any staff around reception or near the entrance area, and even the lounge across the street was unattended. With limited staff who seemed busy, there were no lengthy explanations of meal courses or stories about this Accommodation unless you asked. When we did ask questions, they responded politely and kindly with no issues in service overall; however, guests who enjoy conversation with staff or more personal hospitality may find it lacking. Our family prefers unobtrusive service where we’re left to ourselves, so this Accommodation suited us very well. We would like to stay again.