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I enjoyed soaking in Zao Onsen’s strongly acidic, milky-white water with a distinct sulfur scent—this is what an Onsen should be like. Since it’s an old building, there are countless flaws if you start pointing them out, so I stayed while telling myself that’s just how it is. The staff work hard, but not at a level that truly impresses. The meals featured many local specialties and were good, but the rice—the most important part—was too firm at dinner and far too soft at breakfast. This Accommodation is recommended for those who love Onsen.

I requested caregiving equipment, and it was installed perfectly, which was a great help. The staff were polite, provided clear explanations, and were very attentive. The Hotel is luxurious, and the guest rooms are beautiful and spotless. There is a wide variety of meals; they look gorgeous and taste great. In any case, it was a wonderful Hotel. I would like to visit again.

Despite being reasonably priced, the Facility, Onsen, and meals were all excellent. They also offer Shuttle Service to Shin-Hakodate-Hokuto Station and Onuma-Koen Station, so we were able to enjoy our stay even without a car. The Hotel is also barrier-free, and we saw several guests using wheelchairs, making it a place that guests of all ages can enjoy.

This time we stayed in a special Room with a private open-air bath. The water temperature was comfortable 24 hours a day, the tub was spacious enough for two people to relax, and the cypress wood rim added a warm touch—I think I soaked in it about ten times. We also had three bath towels each, plus a wide towel rack to hang them, which made everything stress-free. One suggestion: I used the open-air bath around 7 a.m., but the direct sunlight was very strong. It would be nice to have something like bamboo blinds to block the sun. We also used the large public bath, and as with other Kyoritsu Resort properties such as Dormy Inn, it had plenty of washing space and was easy to use. And when it comes to Kyoritsu Resort, there’s the late-night ramen service. Since this is Hakodate, they offer salt ramen in addition to soy sauce ramen. We expected breakfast—known for being popular—to involve waiting in line, but thanks to the special Room privileges they reserved our preferred seating (such as semi-private booths or window seats) at a designated time. That was great. Of course, the meal selection lived up to its reputation. All drinks in the Room were free—including whisky—and there was also a sparkling water maker. Overall it was excellent. The price is high, but given how well-equipped everything is, we felt it was worth it. We’d love to stay again if possible.

We stayed here to celebrate my father’s 88th birthday. Only my parents stayed overnight; after I escorted them to their Room, I left. The proprietress remembered that it was for his 88th birthday and arranged a surprise celebration with the staff. Both my father and mother were truly delighted, and I’m told it became a wonderful memory—thank you very much. This is a lovely Ryokan with exceptional hospitality.

From check-in to check-out, your attentive and kind hospitality made our trip truly wonderful! We were a bit anxious because we were traveling with our dog, but we had no inconveniences at all and were able to stay comfortably—thank you so much. Thank you as well for kindly accommodating our request to adjust the meals. We would love to stay again if we have the opportunity.

Thank you again for your wonderfully pleasant and kind hospitality. I stay here every year to watch the races at the circuit, and I’m truly happy that both the front desk and restaurant staff remember me. At the front desk, they even remembered my name before I parked. In the restaurant as well, several staff members recognized me. Thank you for speaking to me. The Onsen is also very relaxing and helps relieve my fatigue from watching at the circuit!! The Room is clean, the Facility is excellent, and I’m very satisfied. I will stay here again next year. Thank you very much. My sincere thanks to all of your staff!!

The building and Rooms are certainly old, but the view from the lobby, the delicious meals made with care using local ingredients, the hot Onsen, and above all, the pleasant hospitality of the staff made our stay very comfortable. Thank you for taking such good care of us. I would like to visit again during the autumn foliage season.

Although we stayed for only one night, both the large public bath and the open-air bath in our Room were excellent. In particular, the open-air bath at the large public bath was very relaxing. What impressed us most about the bath in our Room was that Onsen water was continuously added little by little, keeping it at a comfortable temperature at all times.

All the meals were delicious, and the Onsen was wonderful. The Room and bath areas were kept very clean, so we had a very comfortable stay. The amenities were well provided and really helpful. There was bottled water in the Room refrigerator, and there was also a lounge where you can freely enjoy soft drinks; we had coffee after dinner as well. The Japanese garden in the courtyard was also beautiful. We could choose our favorite yukata, which made us feel even more excited. All the staff were kind and helpful. There were lots of cute cat-themed items in the lobby, hallways, and lounge, which was very soothing. We were able to relax at a leisurely pace. There was a roadside station and a supermarket nearby, so the location was convenient as well. It was such a lovely Accommodation that we would love to stay again. Thank you very much!

We stayed in one of the few Rooms with a private open-air Onsen bath. The interior was very stylish and lovely! Because it’s not a large Facility, we rarely ran into other guests. The staff were also very friendly and made us feel at home. The meals were more than satisfying for us as a couple, and hot dishes were served at just the right time so they wouldn’t cool down. We’ve visited many Onsens, but the milky Onsen here felt so wonderful that we’d love to soak in it again. We were truly impressed to have found such an excellent Accommodation where we could fully enjoy the Onsen!

We stayed in a Japanese-style Room with a private open-air bath fed directly from the source. First, about the Onsen: the open-air bath in our Room was truly luxurious and easy to access from the Japanese-style Room. Even though it was still a bit chilly seasonally, we were able to use it comfortably. The large public bath is located in a secure area inside the building, and although we stayed just before a holiday weekend and had it almost to ourselves, we never felt uneasy about safety. Both the indoor bath and open-air bath were very comfortable. As a result, we enjoyed going back and forth between the private open-air bath in our Room and the large public bath many times! Next, about the meals: dinner was very filling, and we enjoyed a wide variety of local ingredients from appetizers through to the main course. The luxury items—especially grilled nodoguro (blackthroat seaperch) marinated in yuzu sauce and Noto beef—were beyond what we had imagined. Breakfast also offered various delicious “rice companions” that paired perfectly with great rice, so we thoroughly enjoyed it. Since this is not a new building, I was initially concerned about heating and other measures against the cold, but there were no issues with temperatures either in our Room or throughout the Facility. We were able to relax comfortably in a spacious, clean, calm Japanese-style Room. We had packed plans for the next day as well, so we left early on the first Shuttle Service bus; looking back, I think it would have been nice to take things slower at this Accommodation. There aren’t many places to visit right around this Accommodation, but we did enjoy short walks such as Rosanjin’s Iroha Soan and around an atmospheric public bath area nearby. Access is also reasonable: it’s about 10–15 minutes by Shuttle Service bus from Kagaonsen Station (and it takes only around 5 minutes from getting off the Shinkansen to boarding). There isn’t a lobby café or trendy services like breakfast buffets that you often see these days; however, for anyone who wants to unwind at a calm Ryokan with an old-fashioned sense of comfort and security above all else, I can highly recommend this Accommodation. It may also be because we splurged somewhat on a good Room option they prepared for us, but overall my spouse and I were completely satisfied—we couldn’t find anything to fault. Lastly, thank you very much to our attendant for your warm hospitality. We would love to stay again.

Nice to meet you. This was our older siblings’ once-a-year trip to Tomakomai (meeting up with our cousins in Tomakomai), and we were very satisfied with the complimentary drinks and other services at the Hotel group’s izakaya. We also sincerely appreciate your thoughtful hospitality, including the Hotel ice cream and soba noodles after the Onsen. We look forward to staying with you again.

If you love Onsen, this place is truly heaven—there are 18 private baths. This was my third stay, and I still haven’t managed to try them all. The detached cottage “Aoi” has its own open-air bath, which is absolutely wonderful. I always end up completely satisfied just using the bath in the Room. The spring quality is a simple Onsen (slightly alkaline, hypotonic, high-temperature) with a pH of 8.3. It feels gentle on the skin and is easy to enjoy in a different way from more distinctive springs like sulfur Onsen. It’s comfortable for longer soaks, and being able to enjoy it many times during your stay is part of the appeal. Many of the open-air baths have a rustic, DIY-like feel. Numerous private baths are scattered across the vast grounds, and I can only imagine how much work it must be to maintain and manage so many. Because this Accommodation is surrounded by nature, things like insects and fallen leaves are somewhat unavoidable. In July there were quite a few insects, and when I visited last September I also had trouble with biting gnats. Even so, this Accommodation has more than enough charm to make up for it. The source spring has an abundant flow rate, and the source temperature is very high at 76.1°C. To bring it down to a comfortable temperature, adding water may sometimes be necessary. As an Onsen lover, I’d ideally like to enjoy pure free-flowing water without dilution—but with such a high-temperature source spring, I understand that temperature control can be challenging. Many of the staff are from overseas, but everyone speaks Japanese well and I’ve never felt inconvenienced. They are always polite and attentive. And despite being such a secluded hot-spring retreat, it’s great that the meals are genuinely delicious as well. This time we ordered sukiyaki as an extra dish; it was excellent and very satisfying. In winter this area apparently gets extremely heavy snowfall. Next time I’d love to visit in winter and enjoy an outdoor bath while admiring snowy scenery.

It was excellent. The meals were delicious. The Onsen was free-flowing from the source, and the water temperature was just right.

The front desk staff welcomed us with exceptional kindness. The Room was spacious and spotless, with a breathtaking panoramic view of Lake Toya. In the private open-air bath, we could soak in the Onsen while fully enjoying the spectacular scenery of Lake Toya. The open-air bath in the large public bath on the top floor was at the perfect temperature—never too hot—so we could relax without having to step out repeatedly. Looking down over Lake Toya from the infinity bath, we felt completely refreshed in both body and mind; it was truly outstanding. The dining was also excellent. The dinner buffet featured an abundant selection of fresh sashimi and nigiri sushi, including scallops, sea urchin, and shrimp. There were also hot dishes such as grilled crab legs and steak—all you can eat. Breakfast offered a wide variety of seafood as well, including raw surf clams and sweet shrimp, and our whole family was thoroughly satisfied with the meals at “Kohan no Sumika.” I have stayed at more than 70 Japanese Onsen Ryokan so far, but “Kohan no Sumika” is one of the few Hotels that I can say I absolutely want to return to. Thanks to the warm hospitality of all the staff, our family enjoyed an unforgettable and perfect stay. Thank you very much. 2. Business Courtesy Version (more formal and polite tone) This is a flawless Onsen Resort Hotel. I stayed at “Kohan no Sumika” on August 30. The front desk service was extremely courteous, and the Room was spacious, impeccably clean, and well maintained. From the guest Room we could enjoy sweeping views of Lake Toya, and in the private open-air bath we were able to savor both the Onsen experience and the beautiful scenery of Lake Toya to our heart’s content. The top-floor open-air bath had a wonderfully comfortable temperature that allowed for a long soak without overheating. Relaxing while looking down over Lake Toya from the infinity Onsen made for an exceptionally luxurious moment of calm. Dinner was highly satisfying: along with plentiful fresh sashimi and nigiri sushi—such as scallops, sea urchin, and shrimp—there were also all-you-can-eat options like grilled crab and steak. Breakfast likewise included seafood such as raw surf clams and sweet shrimp, leaving our entire family very pleased with its quality. Although I have stayed at more than 70 Japanese Onsen Hotels to date, “Kohan no Sumika” is one of those rare outstanding Accommodations that I would very much like to visit again. I would like to express my sincere gratitude for everyone’s warm hospitality; thanks to you all, our family enjoyed a truly perfect time together.

I stayed in a Room with an open-air bath, but it was not an Onsen. That was the only disappointing point; everything else was excellent. The two baths in the building were also very nice, and it was especially great to find a jacuzzi in an Onsen, which is rare. Dinner reflected the sensibility of a female head chef, and breakfast being a half-buffet was also a nice touch. Overall, the facilities were kept clean and well maintained.

It had been a very long time since my last visit. The warm, homey atmosphere was just the same, and the Onsen water was as wonderful as ever. Lately I’ve mostly stayed at Accommodations with an Onsen in the Room, but I was reminded again how great Yunohana is—unchanged and truly special. I’ll be back again. The meals were delicious too.

I tried visiting for a day-trip Onsen twice but it was too crowded both times, so this time I finally managed to secure a one-night stay. The bath in my Room was the best I’ve ever experienced at any Accommodation. My muscles weren’t in great shape, but they recovered significantly after just one night. It was still late summer, but the Onsen heat seemed very strong and the Room floor was pleasantly warm. The staff were so considerate that I almost felt bad for the trouble. In winter, this would be especially appreciated. The only disappointment was that there was just one vending machine for cold drinks after bathing, so I couldn’t get what I wanted, and there were no ice cream or other frozen treats for sale. Next time, I’d like to try a Multiple Night Stay and fully enjoy the sulfur-rich waters.

We stayed as a couple in our early senior years. We thoroughly enjoyed both dinner and breakfast. At dinner, the eel (especially the skin), the ayu wrapped and baked in brick pastry, and the low-temperature cooked fillet were particularly memorable. At breakfast, the galette was especially delicious. The portions were just right, and even my wife—who usually cannot finish everything—managed to eat all the way through to the final warabi mochi this time. Our Room was a semi-suite with plenty of space, and we spent a very comfortable stay. My wife especially loved the refined beauty of the bath walls and the tatami flooring in the toilet area. However, we did notice some noise from the air conditioning (it seemed to be central heating rather than an in-room unit) during the night. A river with quite a strong flow ran beneath the window of one of your smoking rooms. Next time, we would love to stay in a riverside Room. The day after our stay, we headed to Senjojiki Cirque, and it was very helpful that you allowed us to leave our car parked in your Accommodation’s parking lot. Thank you very much.