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The male front desk staff member was wonderful, and it made me very happy. When I asked a question, he responded with far more flexibility than I expected, which truly impressed me. Thank you very much. He also listened to my conversation with my parents and kindly informed us of the bus schedule without us even having to ask—his thoughtful attention was very pleasant. Thank you for taking care of us during our stay. Dinner was served at a fast pace, so it felt a bit rushed. Since we had the earliest time slot and other guests were coming in afterward, I understand it couldn’t be helped.

This was our Accommodation on the last day of our trip to Hokkaido. There was also a bus from Sapporo, so access was convenient. We made a Reservation for an Executive Suite. From check-in we used a dedicated counter, and there was also an exclusive lounge, which made the stay feel special. The bathroom was spacious and relaxing, and we were very satisfied. However, dinner was a buffet in a large hall, but it was so crowded that we couldn’t take our time, which was disappointing.

Every year during the Obon homecoming season, my mother-in-law and I stay here. The Room, bath, and meals are excellent. However, the nighttime event (show) during Obon has been the same every year, so I would really like to see some different events offered. I look forward to staying again next year.

As expected of Dormy Inn, the services are excellent for the price. However, if you plan to have dinner out, we recommend making a Reservation at nearby restaurants. There are only a few options, and the good ones fill up quickly—though they can be a bit pricey.

Thank you again for your wonderfully pleasant and kind hospitality. I stay here every year to watch the races at the circuit, and I’m truly happy that both the front desk and restaurant staff remember me. At the front desk, they even remembered my name before I parked. In the restaurant as well, several staff members recognized me. Thank you for speaking to me. The Onsen is also very relaxing and helps relieve my fatigue from watching at the circuit!! The Room is clean, the Facility is excellent, and I’m very satisfied. I will stay here again next year. Thank you very much. My sincere thanks to all of your staff!!

After our trip to Furano, we found this Hotel while looking for a place to stay on the way home. Because it’s in the mountains, we were a bit worried about the drive, but it wasn’t far from downtown Ashibetsu, so we arrived without any trouble. We expected an older Facility, but once inside it felt completely modern. Everything was spotless, and there were lots of features younger guests would enjoy. Detox water stations from various brands, a space filled with books, areas to relax and chat, a guest-only lounge, wall art, and exhibits about Yutani Onsen and local coal mine history—there was always something interesting to see. The owl artwork on the wall was especially cute; if there had been any related goods for sale, I would have bought them. After getting out of the bath area, I was disappointed that one spot had that owl covered by a notice—I really wanted to see it. Our Room had a classic Japanese style but was very clean. The tatami mats were fresh and green-blue and felt great. It seemed that the open-air bath and the pot bath used Onsen water. Unfortunately it rained at night, but soaking in the Onsen under cover while listening to the rain was truly relaxing. I feel like I’ve made a connection with Ashibetsu as well—I genuinely want to visit again. I’d definitely recommend this Accommodation to friends and acquaintances. Thank you very much for your hospitality.

We stayed at this Accommodation after several days of hiking. The building feels a bit old, but it is in a quiet location, the Room was clean, and the amenities were well stocked. The baths were especially nice, with multiple tubs and soft, pleasant water. Dinner was generous, and with rice we were completely full. If possible, it would be nice to have explanations of the dishes or a menu. It’s an Accommodation we would like to stay at again.

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.

This was my first stay here. We stayed in a Japanese-Western style Room in the Sasara building, which had been renovated and was very clean. The staff member assisting us was a foreigner, so some explanations of the meals were a little hard to understand, but it was clear they had studied well. Every dish was delicious. By chance, it was the first day of the Gero Onsen Festival, and I was moved to be able to watch the fireworks while soaking in the open-air bath at night. We were able to relax and enjoy our time.

I stayed here during a festival I’ve attended for the past four years. I truly love Alpina’s Onsen, and the pot bath is sometimes my favorite. This time, they prepared an excellent Room for me, and I was able to enjoy a comfortable and luxurious stay. I will definitely stay again.

We stayed for one night and two days with our grandchild. As mentioned in other reviews, the building and rooms are indeed a bit old, but everything was properly cleaned and we had no issues. With the all-you-can-play passport, we enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more—plenty to keep us entertained. The free shuttle bus from the hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illuminations, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the hotel shuttle again because I wanted my grandchild to enjoy street food and try the yumomi experience as well. We had only ever visited Kusatsu in winter before, so this was our first summer visit. While news reports talked about extreme heat in Tokyo, we were amazed at how cool and comfortable Kusatsu was in summer. At night we didn’t need air conditioning in our room—it actually felt slightly chilly. Summer in Kusatsu is great. The food was delicious, and everyone at the front desk, reception counters, and shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This hotel is highly recommended for families with children as well. We would love to visit again. The only downside is that the hotel is so large that it’s easy to get lost—especially when trying to find the baths (as other reviews mentioned), and yes, we got lost too. Overall though it was a wonderful hotel. Thank you very much.

On a whim during the Obon holidays, I made a Reservation for one night starting August 15, booking on August 13. I have a shellfish allergy, and since it was such short notice I thought it might be difficult, but they replied right away, “No problem.” The Hotel does feel a bit old, but it is well kept and clean, so my stay was very comfortable. The meals were generous and delicious. Above all, what makes this Hotel special is how kind everyone is. They don’t say unnecessary things, but if you ask something they think it through as if it were their own matter and respond sincerely. It left me feeling warm inside. It really shows that you don’t need a luxury Hotel to have a great stay. I highly recommend staying here at least once.\nI do not recommend climbing the 365 steps of the Ikaho Onsen stone staircase in midsummer—I was drenched in sweat and completely out of breath.

Kurikoma, we decided to visit here instead due to a sudden change in plans. There was a spacious room that could accommodate all six members of our group, and we thoroughly enjoyed the baths. The staff were cheerful and friendly, making it an undoubtedly fulfilling reunion fo

I tried visiting for a day-trip Onsen twice but it was too crowded both times, so this time I finally managed to secure a one-night stay. The bath in my Room was the best I’ve ever experienced at any Accommodation. My muscles weren’t in great shape, but they recovered significantly after just one night. It was still late summer, but the Onsen heat seemed very strong and the Room floor was pleasantly warm. The staff were so considerate that I almost felt bad for the trouble. In winter, this would be especially appreciated. The only disappointment was that there was just one vending machine for cold drinks after bathing, so I couldn’t get what I wanted, and there were no ice cream or other frozen treats for sale. Next time, I’d like to try a Multiple Night Stay and fully enjoy the sulfur-rich waters.

I stayed for one night with a couple of friends. Since the price was low, I didn’t have high expectations, but the Room was clean as it had just been renovated. The amenities were plentiful and great. The yukata and loungewear were nice, and the bath facilities were excellent—the sauna felt a bit different in a good way, and the open-air bath was also wonderful. The meals offered a wide variety of dishes, and both dinner and breakfast were very satisfying. I’d love to stay again.

Thank you for hosting us for one night starting August 13. Although the weather was unfortunate, we could really feel the attentive support from your staff—from guiding us in the parking lot upon arrival at the Hotel to check-in. Before dinner, we used the private bath to recover from our long trip. It was great that no Reservation was required, there were many types of tubs, and the water temperature was just right. After the bath, my skin felt smooth and silky, which made me feel wonderful. We were very happy that it was all-inclusive. The beer after the bath was amazing. For dinner’s kaiseki course, I chose beef tongue shabu-shabu; both the portion and flavor were outstanding. The gentleman who assisted us at the restaurant had exceptionally polite and wonderful manners. I was born and raised in Sendai, but I have lived away from my hometown for a long time now. Miyagi rice is something we can proudly boast about to The whole country. We enjoyed it very much. The eggplant miso at breakfast reminded me of my mother’s cooking. I had known since childhood that Naruko has many Accommodations, but I’m truly glad we stayed at Naruko Kanko Hotel. We would love to visit again. Thank you very much for everything.

The Onsen had excellent water quality, and just as its name suggests, it left my skin smooth and silky. It was a truly wonderful Onsen, especially Ryujin-no-Yu. Both dinner and breakfast were very delicious. I also appreciate your accommodating my allergies. I would love to stay again.

The free-flowing Onsen water pours vigorously from the wall into the indoor bath, and in the open-air bath it cascades like a waterfall from the rocks—something Onsen lovers will truly appreciate. This was my father’s favorite place, and he was very happy. The meals were delicious and just the right amount. On the way to the large public bath, it was fun to see carp gathering where the spring water flows and bathing under it like a waterfall shower. The Room felt refreshingly cool with lush green trees outside. Thank you very much for your hospitality.

This was our first trip to Hokkaido with three generations of our family. We were more than satisfied with the breathtaking view of Mt. Yotei and the wonderful Room, which was spacious and allowed us to enjoy privacy as well. The staff were friendly and attentive, making our stay very comfortable. Thank you very much.

The Western-style room was spacious, and the bed was comfortable. There was a wide variety of dinner options, making it easy to choose. The Shinshu salmon was delicious. The soft-serve ice cream machine was self-serve, and the ice cream was rich and tasty. I’d like to visit again during the autumn foliage season.