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I was hoping to visit Kamikochi and enjoy an Onsen, but this Ryokan was even better than I expected. The bath had wonderful water and a great atmosphere, and the meals were delicious. The staff’s hospitality was also excellent. I went with my family, and everyone was very satisfied—it became a great memory for us all.

The meals were beautifully presented and delicious, and the bath was wonderfully soothing—its gentle water warmed me to the core. The places we visited based on the owner’s advice (a walk and a roadside station) were also excellent. We were pleasantly surprised by the exceptional service of being able to use three yukata per person for a one-night stay, which is something you rarely find elsewhere, allowing us to relax in comfort. The attention to detail and thoughtful hospitality throughout were outstanding, and we had a wonderful time. Thank you very much.

The open-air bath surrounded by the beech forest was exceptional. The view was so beautiful that I wanted to stay there forever. This time it was a one-night stay, but next time I’d like to book a Multiple Night Stay and visit other Nyuto Onsen baths.

The Onsen was the best part—absolutely wonderful. The Room was clean and very functional, and both dinner and breakfast were delicious. I’d love to stay again as soon as possible, but there was heavy fog on Irohazaka with almost no visibility, which was scary. The expressway also had torrential rain with near-zero visibility, so I’d like to visit again on a clear day with good weather.

Lately, even the most luxurious Accommodations have felt a bit lacking, so I’m truly grateful to have found such a perfect, deeply soothing Accommodation. I don’t have the words to fully describe how wonderful it was, but I received exceptional hospitality, felt completely relaxed, and was detoxed both physically and mentally. Without a doubt, this is a top-class Accommodation. I wholeheartedly recommend it.

Both the Room and the building were beautiful and felt very clean. The bed was especially wonderful—not only spacious, but also with just the right thickness and firmness. The pillows weren’t too soft either, so I was able to fall asleep quickly. When we arrived and went out to explore the town, three of us had sore legs and backs, so we were embarrassed to be walking with canes. At dinner, we were told that our table for the next morning’s breakfast buffet had been set at the closest, easiest-to-access spot. We were all truly touched. The food was delicious as well, and both breakfast and dinner were enjoyed at spacious tables with partitions from surrounding guests, allowing us to relax and chat at a leisurely pace.

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

My family requested a trip to Kamikochi and Shirahone Onsen, so I made a Reservation at the long-admired Awanoyu with its milky-blue waters—and they were thrilled. When we arrived, we were impressed by the thoughtful attention to every detail, and by the chef’s outstanding dishes featuring local ingredients and seasonal flavors. The Onsen was unlike any we had experienced before, leaving both body and mind completely refreshed. We were also deeply moved by the understated hospitality of the proprietress and all the staff. We’ve found an Accommodation we want to return to right away. Thank you for such wonderful memories!!

We had a truly wonderful stay. Not only the Room, but also the bathroom and balcony were spacious, allowing us to relax at ease. The hinoki bathtub had a lovely fragrance, and the public bath was just the right size for unwinding comfortably. We enjoyed delicious offerings during afternoon tea and aperitif time, and the Western-style dinner made excellent use of quality ingredients with wonderful seasoning—every dish was satisfying. We would love to visit again just for this dining experience. Thanks to the attentive service from the staff, we truly felt this is a superb Hotel. Thank you very much.

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

My husband said it was the best, to put it modestly. We watched both the sunset and the sunrise for a long time. Since we can’t eat a lot, it was great that there’s a restaurant where you can order à la carte instead of having to choose the set dinner. The amenities were also well stocked. This is an Accommodation we definitely want to visit again.

The staff were very kind and helpful, which made our stay wonderful. With this Plan, we were able to use the private bath free of charge. Since there are only a few guest rooms, we enjoyed a calm, relaxing atmosphere where we could clearly hear the sound of the clear stream. We would love to visit again if we have the chance.

We had the pleasure of staying at Yumoto Yukomaso, a member of the Japan Association for Protecting Secluded Hot Springs. The location, Onsen, and meals were all in perfect harmony at a consistently high level, allowing us to fully enjoy everything this Accommodation has to offer. What left the strongest impression was the Onsen overlooking lush spring greenery in a wonderfully rustic setting. Soaking in the water while surrounded by birdsong and the crystal-clear air of Mt. Asahidake was truly exceptional. The cuisine was also outstanding, showcasing the chef’s dedication—deeply flavorful dashi that brought out the best in each ingredient, and beautifully presented dishes plated with great care that conveyed genuine craftsmanship. Our Room was Superior Twin Room 401. We were soothed by birdsong and a refreshing breeze through the window, and thanks to their carefully selected spring water and comfortable mattress—together with the benefits of the Onsen—we felt deeply restored both body and mind. Our walk around Mt. Asahidake is also an unforgettable memory. This has become one of our favorite Accommodations, and we will definitely return.

This was my first stay here with my son’s family of five. The Room felt very spacious, with high ceilings and plenty of room, so my grandchildren were thrilled and ran around happily. The small space on the second floor also had a wonderful view of Mt. Asama right in front of us, and it was truly relaxing to enjoy a drink while playing my favorite Western music. My grandchildren can be quite sensitive, so we choose our overnight stays very carefully, but this time they liked it so much that they asked me, “When are we coming again?” I’d love to return again soon. The staff were kind and efficient in preparing everything for us, and their attentive service made our stay very comfortable. It was truly a wonderful night. Thank you very much.

We stayed at Chalet Ivy Jozankei for our honeymoon. When we arrived, we were a little surprised by the steep downhill slope, but a staff member quickly came over and helped carry our luggage, which was a huge help. The mango tea served at check-in was delicious, and we felt warmly welcomed. All of the staff were kind and attentive, and together with the calm atmosphere throughout the Hotel, it made for a truly relaxing stay both physically and mentally. The lounge had a wonderful view, and since it was relatively quiet, we were able to enjoy window seats many times. Both dinner and breakfast were excellent and very satisfying. We used the bath in our Room about four or five times, and the public bath was often quiet as well, so we could take our time enjoying a relaxing soak on our own. Even after check-out, they drove us to the bus stop, and we were impressed by their thoughtful service down to every detail. Thanks to the heartfelt hospitality of the staff and the comfortable Facility environment, it was an exceptionally fulfilling stay. We would love to stay again.

I had never seen coral grass before, and since the Coral Grass Festival is in mid-September, I honestly didn’t have high expectations for an October stay. However, from the moment we entered the parking lot guided by the Kagariya signboard, all we could say was “Wow!” The two of us on this girls’ trip were greeted by a stunning view of fully bloomed coral grass. I had no idea the location was this perfect. Although the building is old, it was impeccably clean and comfortable. The highlight, however, was the food. When choosing the accommodation, I had looked at photos, and the simmered Kinki fish was the deciding factor. The freshly caught Kinki fish served was just as impressive, if not more. It was so delicious that we applauded. Every other dish was equally delightful, leaving us completely satisfied. We stayed in a room facing the lake, and the breathtaking view of Lake Notoro from the window in the morning was unforgettable. From sunrise to the changing light and the many birds flying in, even red-crowned cranes came to feed. Next time, I hope to enjoy a full-course Kinki fish meal.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

I had a hard time choosing a Ryokan. I had already made a Reservation at an affiliated Hotel, but for some reason I ended up booking overlapping dates and didn’t realize it was a double booking. I only noticed after Furukama kindly called me. Thank you so much. The location was also very easy to find with the navigation system, and even though it was my first time there, I arrived without getting lost at all. We were welcomed with warm smiles and cheerful greetings from everyone, and the explanations were easy to understand. The baths were spacious and wonderful. There were many kinds of shampoo to choose from. We made a Reservation for a private Onsen, and it was so relaxing. Bathing while chatting as much as we wanted was also really fun. And the hair dryer was that high-end model—my hair loved it. After taking our time in the bath, we could relax before dinner. Everything we tried was delicious. Breakfast was buffet-style with lots of local specialties, and you could see the thoughtful touches throughout. It wasn’t a bed but futons, and they were incredibly comfortable—the pillow was excellent too. It was a trip filled with great food, great sleep, and total satisfaction. When we left, everyone saw us off together, and they took a commemorative Hanagasa photo for us in front of the entrance. The building wasn’t particularly new, but it felt clean and bright. Also, there seemed to be many younger staff members. Having so many young people probably means it’s an easy place to work—and it felt good being there. Thanks to Furukama, my first trip to Yamagata was truly enjoyable. It became a place where I definitely want to stay again. And that toilet… quite unique. It gave us something to talk about.

My spouse and I stayed in a Suite Room for two nights. The Room was very spacious and spotlessly clean throughout, so we were able to relax in complete comfort. We also really enjoyed the private open-air bath in the guest room at our leisure—it was the perfect way to unwind after traveling. The food was especially outstanding. Each dinner course was prepared with great care, and we were highly satisfied not only with the flavors but also with the presentation and service. Breakfast was equally plentiful, and we enjoyed every meal over both nights. All of the staff were courteous and attentive, which made our stay truly pleasant. My wife and I both agreed that choosing this Hotel was the right decision, and it became a wonderful memory of our trip to Hida Takayama. One small point: even for guests, outdoor parking costs 1,000 yen per day. Considering the Accommodation Fee, we would have appreciated complimentary parking or a guest discount. That said, overall it was an extremely satisfying stay. If we have another chance to visit Takayama, we would definitely like to stay again.

Since my injury, we’ve been celebrating our birthdays here in a Room with an open-air bath. I love Onsen, but I was afraid to use large baths and had given up. Then, as a birthday gift for my husband, we came here, and using the bath in our Room helped me regain my confidence—so it has become our regular Accommodation ever since. It’s wonderful.