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I chose Haiya as my Accommodation in Awara Onsen for the first time in a year. I still remembered the layout and traditional furnishings of my previous Room (Iwashimizu), so I decided to stay here again. This time, my Room was “Choyo,” and I also loved its classic, traditional atmosphere. Best of all, the Room had an open-air bath, so I could relax and soak at my own pace and enjoy a different feel from the large public bath. As before, the meals featured plenty of locally sourced ingredients, including Wakasa beef, which I was able to savor fully. The many dishes served in tableware that evoked an autumn ambiance also showed the staff’s thoughtful attention to detail. I really like Haiya’s calm, high-quality atmosphere, and I plan to stay here again when I visit Awara Onsen next time.

I was impressed by the hospitality, the in-house services, the meals, and the breathtaking scenery that looked like a painting wherever I looked. I’m truly glad I chose this Hotel for my first stay in Hakuba. Next time, I’d love to visit this Hotel again during the autumn foliage season.

Last year, I was impressed by the variety of Onsen and the fresh vegetables, so I stayed again this year. The Room we chose had a bedroom on the second floor and a wonderful layout. We were thrilled to spot a wild squirrel from the balcony, even if only for a short time. I heard the chef has changed, so the overall impact was slightly different, but everything was delicious, with fresh vegetables featured throughout the menu. The morning tomato juice was just as fresh as ever and outstanding. Not only is the Onsen excellent, but there is also a wide selection of drinks available, making this Accommodation more satisfying than any other Onsen Accommodation. It’s a bit far from Tokyo, but I would love to stay again to relax with superb Onsen and fresh vegetables.

The large public bath is available from 5:30 a.m. to midnight, so I was able to enjoy the Onsen many times at different hours. Both dinner and breakfast were nourishing and truly delicious. Ryokan meals can sometimes be heavily seasoned, but here nothing was surprisingly salty, and I enjoyed everything. In the guest lounge, there were treats like dadacha-mame ice cream and Onsen manju, plus DIY Onsen eggs—these little services were a lot of fun. I also appreciated that soft drinks were unlimited. The garden is lovely, and there are also amenities like spa treatments, table tennis, and a large shogi board, so there’s plenty to enjoy inside as well. I had a luxurious time soaking in the Onsen, enjoying great food, and relaxing at the Accommodation. I would definitely love to visit again.

Because we decided on our trip to Lake Toya at the last minute, I didn’t think we would be able to make a Reservation at a good Hotel. Since May is one of the peak seasons for travel in Japan, I wasn’t expecting much. But after staying there, the Hotel quality exceeded my expectations. I especially loved the dinner buffet. There was an incredible variety of dishes, and many were far better than I anticipated. I ate too much and ended up walking outside for hours afterward to feel better (laugh). Breakfast was more standard compared with dinner, but still very satisfying. As for the Onsen, “Hoshi no Yu” was truly outstanding—I highly recommend trying it at least once. Waking up early to use it was a bit tough, but it was absolutely worth it. The feeling of seeing Mt. Yotei from the Onsen in the morning is hard to put into words. It was truly spectacular.

I stayed here for one night during the May holiday period. The room was very clean, which was great. From the 15th floor, I could only catch a brief view of the Northern Alps in the evening and early morning, but if I’m lucky enough to get clear weather next time, it would be an outstanding stay. Breakfast was delicious as well—these days many Hotels seem to be putting more effort into their food, and I really enjoyed it. Overall, this is a highly rated Hotel. I hear it will relaunch this autumn as an international luxury Hotel brand, and I’m very much looking forward to it.

I was able to relax deeply in the Japanese-style Room. The indoor bath and open-air bath in the Room were wonderful, the meals were delicious, and the staff were very pleasant—overall, it was a highly satisfying stay.

We stayed here to celebrate my father’s 70th birthday. We came for the Onsen, but the meals were also delicious, and we enjoyed a quiet, relaxing stay. Thank you very much.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

During a weekend of heavy rain brought by the autumnal rain front, I was finally able to stay at a long-established Accommodation in Unazuki Onsen. I could feel the president’s and proprietress’s heartfelt hospitality in every detail. Soaking in the open-air bath while watching the swift flow of the Kurobe River, enjoying dishes that highlighted seasonal ingredients and beautiful tableware, and experiencing excellent service—all were wonderful. At the Selene Museum of Art, I was able to view magnificent paintings of Kurobe Gorge while overlaying them with the scenery from the trolley train window. It truly healed my body and mind from within, so I would love to return to experience again this Onsen culture that blends wellness and tea ceremony.

I was looking for a Hotel around Lake Toya where I could stay with my dog, and chose this Hotel— it was truly an outstanding experience. Both breakfast and dinner were exceptionally delicious, and I was completely satisfied. The facilities were clean and modern, and all the staff were wonderful. The only thing I noticed was that although you should be able to enjoy the beautiful view of Lake Toya from the bath, the outside view was blocked for privacy reasons. That part was a little disappointing. Other than that, everything was perfect, and we had a very comfortable stay with our dog. I would love to visit again!

The Facility was very luxurious yet refined and relaxing. The hospitality was excellent, and the meals were truly delicious. The Onsen water was clear and colorless, but it lived up to its reputation as one of Japan’s Three Famous Hot Springs, said to have been favored by Masamune Date. It doesn’t make you overheat easily and keeps you warm for a long time—an exceptional spring quality that warmed both body and mind and soothed me deeply. Next time, I would love to stay in a Room with a private open-air bath. I will definitely return.

After something great happened at work, I wanted to celebrate by relaxing on my own at an Accommodation with a view of Mt. Fuji, so I decided to stay solo. The staff assigned to my Room took wonderful care of me throughout my stay, the food was delicious, and I was able to spend a truly relaxing time. Mt. Fuji can be unpredictable and I could only see it in the early morning, but it was so beautiful that waking up at 5 a.m. didn’t feel like a burden at all. When I consulted in advance about wanting to celebrate and have cake, they arranged one from a nearby cake shop, and I was able to enjoy it in my Room together with champagne as a welcome drink. The head chef was also very thoughtful, which made me very happy. Adjusting the temperature of the Onsen in the Room was a bit tricky, but other than that there were no issues and I was completely satisfied. You can clearly see Mt. Fuji even from the Room—this Accommodation’s location is truly incredible.

We were very satisfied with the excellent service, cuisine, and Facilities.

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

The hot springs, the meals, and the Room were all wonderful. We were also deeply impressed by the warm hospitality and welcoming smiles of all the staff. We would love to visit again!

We stayed here for a trip to celebrate a 60th birthday. Not only were the Onsen, Facility, and meals excellent, but above all, the hospitality and service from the staff who assisted us were outstanding. It was disappointing that we couldn’t see Mt. Tateyama due to the typhoon’s effects, but we’ve decided that next time we’ll book a Multiple Night Stay and go to see Mt. Tateyama with its remaining snow.

We had a wonderful stay. Although the building is a bit old, it was clean and comfortable. The large public bath was not crowded, and it was kept very clean with frequent cleaning. It was also great to have a ReFa shower head installed. Both breakfast and dinner were excellent, and the grilled beef at dinner was surprisingly delicious.