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This was the finest Hotel I have ever stayed at. The room, the private open-air bath, the hospitality, the meals, and the service were all exceptional. I was able to relax and enjoy a truly unhurried stay. Unfortunately, my partner felt a bit unwell, so we could only enjoy the meals with our eyes, which was very disappointing. That’s why we definitely want to come back for a retry. Thank you very much for such a wonderful time.

This was our last trip of the year. We were fully satisfied with this Ryokan in every way—the cuisine, the Onsen, and the kind hospitality of the staff. There was only one small issue, but it was addressed promptly. We would like to continue coming here in the future.

The Onsen offers a wide variety of spring qualities, and whether in the dome-shaped Roman-style large public bath or the open-air bath, it feels wonderfully spacious and warmed us through to the core. The meals featured an excellent selection of seasonal Hokkaido flavors and were delicious, and the Room was clean, comfortable, and relaxing. The staff were kind and attentive as well—an Accommodation we would gladly return to when visiting Noboribetsu again.

I was able to relax and enjoy the Onsen. Thank you very much. The Facility was clean, and the meals were excellent. I ended up eating too much, haha. Thank you for taking such good care of me.

I was extremely satisfied with this wonderful Hotel. The Room, bath, view, and food were all outstanding! Without a doubt, it’s the best Hotel or Ryokan I’ve ever stayed at. It’s quiet, and the adults-only environment is excellent. We also enjoyed the lovely bar—it felt like a waste to leave after just one night. Next time, we’ll come to Hokkaido just to stay here!

I have stayed here before. The Accommodation, Onsen, and other Facilities are clean, and it is conveniently located near the main road.

This was my first stay, and I was very satisfied—not only with the fireworks, but also with the hot springs and the meals (both breakfast and dinner were served in semi-private rooms, and dinner was a kaiseki course).

This was my second visit. I felt the meals were even more satisfying than last time. I was told that the proprietress herself stands in the pantry area—her heartfelt hospitality truly came through. I also enjoyed the lovely flowers in the Room and the cute children’s drawings displayed throughout. As I was filling water outside before leaving, they kindly filled my brought-in plastic bottles at the sink for me—so much heavy water to carry. They also showed me a back route to the Norikura Eco Line, an exciting road. Thank you for everything. The milky-white, wonderfully fragrant Onsen water kept its scent for quite a while. Hoping to return again, and wishing everyone happiness.

This Accommodation is located near a ski resort, and the building feels a bit dated. There was still a faint scent of old tatami in the room, but we didn’t encounter any stink bugs that sometimes appear at mountain lodgings, which was reassuring. The bath is an Onsen with a gentle feel on the skin and a slightly silky texture. I prefer soaking slowly in warm rather than hot water, and the temperature was just right for me. Dinner is served around an irori hearth. There seemed to be a tour-bus group staying that day as well, and the dining area was nearly full. Their menu appeared to be different from ours, but our hearth-grilled dishes were carefully turned at the right time by the attendant, and everything was delicious. This isn’t an Accommodation for those seeking glamour or luxury, but what impressed us most was the very reasonable price. It’s surprisingly affordable for a place listed on IKYU—about the cost of one night at a Business Hotel in Tokyo—and it even includes dinner for two. Considering the cool summer climate and this price point, it was more than satisfying stay.

This Silver Week, we hadn’t planned to travel, but our family days off lined up again, so we hurriedly searched—without high expectations—for a pet-friendly Hotel… A room opened up at Alpenblick, so we made a Reservation. Since we’d never stayed in a trailer house before, we were pretty anxious… But it was incredibly clean, with no noise from neighboring rooms and plenty of space inside! We could park our own car right next to it, which was very convenient. It really felt like having a secret hideout, and the whole family loved it. Highly recommended!!

This is the best Accommodation in the Okuhida Onsen area. The value for money is outstanding. We really enjoyed the open-air bath in the Room, the private open-air bath, and the lounge area after bathing. This was our second stay.

I chose Zao Onsen this time because I wanted to soak in Wald Berg’s open-air bath again after a long time. When I arrived at the Hotel, I felt the hospitality and service were better than before. At the front desk, they seemed to remember that I had stayed here previously. When I was shown to my Room, I appreciated that the air conditioning had already been set to a comfortable temperature. And then, the Onsen—Zao Onsen really is wonderful. Among all the baths in Zao Onsen, Wald Berg’s forest open-air bath is spacious and truly outstanding. Dinner was more than satisfying as well, and I was happy that even a solo guest receives a beer. I ended up enjoying the open-air bath four times—it was excellent. The only disappointment was that the riverside open-air bath was closed due to bear activity, so I couldn’t use it. In the past, my mother-in-law, my wife, and I came together and enjoyed our stay; this year my mother-in-law passed away, so it was just the two of us. As it is Obon season, we enjoyed Zao Onsen while remembering her fondly.

We stayed here for our summer vacation, using two Rooms for my daughter’s family (four people), us, and three dogs. Our grandchildren were delighted with the spacious Room, the Onsen, and the delicious meals. Since our two-year-old grandchild can’t eat adult meals yet, the staff kindly served food that seemed suitable, which we really appreciated. We would love to stay again when sightseeing in Nikko.

I always stay for one night to refresh after traversing the Tateyama mountain range. As always, everything is flawless. It’s one of my favorite Hotels. I’ll stay again during the autumn foliage season. Thank you as always for your courteous service.

I stayed for one night while sightseeing in Otaru. The Hotel has great access to the main street, and there is a convenience store right next door, which was very convenient. Breakfast offered a wide variety of dishes, all delicious—I was almost disappointed that I couldn’t finish everything. Since the Hotel is new, it was clean overall, but it was a bit disappointing to find mold around the Room’s plumbing areas (such as the base of the sink faucet and the corners of the bathtub). That said, the staff were courteous and helpful, and I had a comfortable stay. I would like to stay here again when I visit Otaru.

Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.

It was wonderful. As an Accommodation that everyone would want to visit at least once, it truly lived up to its reputation. All of the staff were kind and provided courteous service. Thank you for a lovely trip. I imagine it must be very difficult to preserve this Ryokan for 200 or 300 years, but please continue passing Japan’s history on to future generations.

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

I stay here almost every year, and I especially like the excellent, delicious buffet and the spacious baths where I can truly relax. The Facility is getting old, but it is well maintained and very clean. The courtyard in the accommodation building (?) looks dirty and is covered with a sheet, which doesn’t look very nice. I think it would be great if it could be improved—such as by planting trees—to make it look better.