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I stayed here during a festival I’ve attended for the past four years. I truly love Alpina’s Onsen, and the pot bath is sometimes my favorite. This time, they prepared an excellent Room for me, and I was able to enjoy a comfortable and luxurious stay. I will definitely stay again.

We visited as three generations of our family. The children enjoyed the latter half of summer vacation with marshmallows by the campfire, badminton and fireworks in the garden, and the pool. It was also great for parents to have tasty water and coffee available self-service in the lobby. The buffet at this Accommodation was thoughtfully varied, so the children never got bored and were very satisfied. The tempura and roast beef at dinner, as well as fried bread and banana milk at breakfast, were all delicious. The staff were also very pleasant. This is an Accommodation we would like to visit again.

From the moment I arrived at the Ryokan, the Hotel staff warmly welcomed me, and check-in was smooth. Everyone on the Hotel team was highly professional, and the property was spotless, making my stay very comfortable. The food had delicate flavors, and the portions were just right—neither too much nor too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a men’s/women’s switch as well. I also appreciated being able to use them multiple times even late at night or early in the morning.

Although it wasn’t a Milky Day, the hot spring water was pleasantly cloudy, making for a wonderful bath. Both breakfast and dinner were delicious, and we were very satisfied. The steak at dinner was especially high quality and excellent value for money. The vegetables were also very fresh—I ended up eating more than I intended. Thank you very much.

The moment I stepped into the building at check-in, the stylish lobby raised my expectations. The Room we were shown was not only chic with a modern Japanese touch, but also spacious and relaxing. Some Accommodations look great but have cheap furniture; here, you could really feel the quality and attention to detail in the furnishings, which made it even more comfortable. The in-room bath was fed directly from the hot spring source, and the washing area was roomy—there was no need to use the large public bath. I ended up bathing four times in one night. Even details like the hair dryer and shampoo amenities showed thoughtful selection. The meals were excellent, especially dinner. They made great use of local ingredients; every dish was creative, original, and delicious. There aren’t many Accommodations that make me want to return, but this one truly did. The staff were also very pleasant and welcoming.

I stayed solo and booked the “Tochigi Beef Sirloin Steak Course.” [Entrance & Lobby] It seems to have been renovated, with a bright and stylish atmosphere. [Front Desk] The staff provided clear, courteous explanations, and check-in was smooth. [Room] Spacious and comfortable. The futon was already laid out, which was great because I could lie down right after arriving. Since my Room was on the 5th floor, the view from the window felt open and refreshing. However, there was no bath in the Room, so I couldn’t wash and hang my rainwear after hiking, which was a bit disappointing. [Baths] The service allowing 30 minutes free use of a private open-air bath was excellent. The large public bath feels a bit dated but has a pleasant atmosphere. Note that there is no outdoor bath. [Meals] Dinner service was timely, and the staff were attentive. The menu said “ochazuke or soba,” but plain rice was also available. The Tochigi beef sirloin was tender and very delicious. Salt, wasabi, ponzu sauce, and other condiments were provided so I could enjoy different flavors. I was also happy they had my favorite sake, “Houou Biden.” For breakfast, I appreciated that it wasn’t a typical buffet but served in a kaiseki style. After checkout I realized I had left a shirt in my Room; when I contacted them, they shipped it to me cash on delivery the next day. Their quick response really helped—thank you very much. Overall, this is a highly satisfying Hotel that I can confidently recommend.

We stayed here on a family trip with my parents. The Room was spacious and airy, and the greenery visible from the window was truly beautiful—so we were able to relax from the moment we arrived. This time we stayed in two Rooms, “Sono Ichi” and “Sono Yon,” and both had large baths and were wonderful spaces where we could unwind completely. The staff’s thoughtfulness also left a strong impression. They responded attentively whenever needed, while maintaining a comfortable sense of distance that never felt intrusive. They warmly celebrated my mother’s birthday, which made my parents very happy. They even sent a forgotten item to our home, and we remained grateful until the very end of our stay. The meals were unforgettable as well. The cutlet was light yet full of rich lean-meat flavor, and absolutely delicious. And the ayu sweetfish was so good that everyone in our family agreed it was the best ayu we had ever had. From the Room and bath to the food and hospitality, everything was flawless. Thank you for making our precious family trip even more special.

We stopped by on our way back from a memorial interment and were completely exhausted, but this Accommodation was satisfying in every way and truly helped us unwind. Although it is a little far from the station, it is surrounded by greenery, and we also liked the natural, not overly manicured garden. The facilities and service were attentive, and we appreciated having pajamas provided in addition to yukata. The spacious indoor bath that can also be enjoyed like a semi-open-air bath was wonderful. The bedding was very comfortable, and even my husband from Kansai praised the meals highly. I had little appetite, but I was still able to enjoy the food. All of the staff were warm and welcoming, making this an Accommodation our whole family was happy with. Thank you for taking such good care of us—we would love to visit again.

Because we decided on our trip to Lake Toya at the last minute, I didn’t think we would be able to make a Reservation at a good Hotel. Since May is one of the peak seasons for travel in Japan, I wasn’t expecting much. But after staying there, the Hotel quality exceeded my expectations. I especially loved the dinner buffet. There was an incredible variety of dishes, and many were far better than I anticipated. I ate too much and ended up walking outside for hours afterward to feel better (laugh). Breakfast was more standard compared with dinner, but still very satisfying. As for the Onsen, “Hoshi no Yu” was truly outstanding—I highly recommend trying it at least once. Waking up early to use it was a bit tough, but it was absolutely worth it. The feeling of seeing Mt. Yotei from the Onsen in the morning is hard to put into words. It was truly spectacular.

Just as the Reviews said, this was a wonderful Onsen Accommodation. The silky, free-flowing hot spring water straight from the source has an excellent quality, reminiscent of Tawarayama Onsen, known as the grand champion of western Japan. The meals were well balanced in quantity, quality, and flavor, and everything was delicious. It was even better that it wasn’t a buffet. The Facility has been renovated and is impeccably clean throughout. What impressed me most was the outstanding taste in the furnishings—chairs, tables, and other pieces—including in the guest rooms—making it very comfortable and relaxing to stay here. I stay at Onsen Accommodations about 10 nights a year, and this is definitely a place I must return to. Thank you for such a comfortable stay.

It was our first time visiting Oigami Onsen, and the three of us stayed here with my elderly mother. This Accommodation is the only one set on such spacious grounds, and it was obvious at a glance how different it is from the others. Dinner was thoughtfully prepared, and the Joshu beef steak in particular was tender and delicious. The only slight disappointment was that the souvenir shop inside didn’t have much variety, so there wasn’t anything I wanted to buy. I would have appreciated a wider selection of food items. I also became curious about Senkyo’s history and ended up looking it up. Thank you very much for taking care of us.

I chose this Hotel because it was very reasonably priced and the buffet looked great. It’s close to the highway bus stop, and it’s also close to the bus stop for buses back to Hakodate Station. This time we stayed in a Japanese-style room with a partial ocean view, and it even had a wooden-floored area—spacious enough that it felt almost too big for three people. There were no steps, and the toilet and shower room were clean. The buffet was excellent: crab, of course, plus beef tendon curry, handmade fried shrimp and shrimp mayo, and an unusual but delicious ohagi dessert. I’m more of a bread person, and the breakfast bread selection was wide-ranging, high quality, and very tasty. We stayed two nights, but the food was so good that we never got tired of it. I also appreciated having mineral water in the refrigerator. Since this is a popular Hotel that gets crowded with groups and families with children, I think you can stay comfortably by checking in early or adjusting your timing slightly for meals or the baths. The building is spacious, with various well-designed Facilities such as a lounge where you can enjoy good coffee and play areas. There are elevators for each of the four buildings as well, so we had a fun stay without any stress. Rather than cold service rigidly following chain-Hotel manuals, we felt warm hospitality throughout that was fairly flexible depending on the situation. I visit Hakodate often, and compared with staying at Hotels around Hakodate Station area, I was more satisfied staying at this Hotel—so I’d like to stay here again.

The staff and the meals were excellent. We would love to stay again. If possible, we would appreciate it if the noise from the Onsen drain could be reduced.

The meals were delicious, and the Onsen was clean, beautiful, and spacious. The service was polite and excellent. The location is also great, with a roadside station nearby (with an open plaza and rental play equipment such as balls) as well as a nearby stone circle heritage site. If the weather is good, families with children can enjoy a full day out.

I was able to relax and enjoy multiple baths at my leisure. Both dinner and breakfast were delicious and healthy.

Return Visit Stayed for two nights a few years ago and was amazed by how incredible the Moor Onsen was. They even had our past stay history on record, which really showed their professionalism. At the time, we were a bit bothered by some odors in the Room and Onsen, so we “cheated” for a while with a newer Accommodation nearby (laugh). This time, we made a Reservation for a newly renovated Room. Bottom line: it was excellent! I’m not really into saunas, but I enjoyed it because you can adjust the temperature in various ways and even listen to music. There were plenty of towels, and bathrobes were provided as well. The only downside was that the open-air bath was slightly too hot. The food was delicious, and the service was flawless. If they renovate more guest rooms, we will definitely stay again.

We stayed as a family of three. The Onsen was wonderful—smooth and silky, a truly great Onsen. The meals were also excellent. We chose the course with sukiyaki. Everything—sukiyaki, sashimi, tempura, miso-grilled chicken, and more—was carefully prepared and delicious. Breakfast was served in a different dining area filled with morning sunlight, and it was just as tasty. The building was very clean, the Room was spacious and spotless, hot water and cold water were provided, and the futon was very comfortable. Everyone at the Accommodation was kind and attentive, so we had a great time. It’s an Accommodation we would definitely like to stay at again.

We were happy to see the energetic Hokkaido dogs again—Miyon, Dan, and Dolly! This Accommodation was satisfying in every way, from the Onsen to the meals, and they even moved our “repeat guest” plaque to our 8th car. Thank you to all the staff for your consistently warm and attentive hospitality.

A two-day stay that felt like stepping into another world The stylish furnishings in each Room and the thoughtful attention to every little detail were exceptional. The birds and insects singing in the garden, the soothing sound of water in the open-air bath, and above all, the chef’s warm personality and outstanding cuisine were truly superb. This is a wonderful auberge I would absolutely love to return to, and one I can wholeheartedly recommend to anyone.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.