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Thank you very much for your hospitality. My spouse and I were able to enjoy the private family bath together many times, and it became a wonderful memory for us. We are truly grateful to everyone at the Accommodation for your warm and dedicated service. We were very concerned to hear about the major earthquake that occurred shortly afterward. We will continue to support you, and we hope to visit again.

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

From the front desk with a panoramic view of Hakone’s great natural scenery to the Room with a private open-air bath, everything was excellent! The food was also very satisfying. The incense service and drink service were plentiful and much appreciated. The staff were very kind as well. We’ll be back!

I was immediately captivated by the rural scenery from the Room. We stayed in a Room with an open-air bath, and we also used the private open-air bath. Every area was spotlessly cleaned, making it very pleasant. The in-Room amenities were thoughtfully prepared, and there was nothing missing—I felt you could arrive empty-handed and still enjoy a comfortable stay. I was especially impressed to find single-use packets of laundry detergent among the amenities; it really showed how considerate this Hotel is.

I stayed for one night and two days. Rooms & Amenities → The in-room open-air bath was clean and very relaxing. Hospitality & Service → I was warmly welcomed from check-in, and the staff responded pleasantly whenever I needed anything, which made me very happy. Onsen Baths → The large public bath was spacious, and the outdoor open-air bath area was also clean. I also appreciated the service of having drinks and towels available in front of the sauna room. Dining → I only had breakfast, but it was delicious.

The children enjoyed ski lessons and the snow park, while adults relished the onsen and buffet (the hotel's original beer was exquisite, so we bought some as souvenirs), creating wonderful winter memories. The staff's attentive service in every situation and the excellent quali

This was my first business trip to Aomori, and after reading Reviews, I chose to stay at Kaosenkaku. The view of Mutsu Bay from the Room was even more breathtaking than I imagined, and the sunset was truly soothing. At dinner, we enjoyed Nebuta Festival hand dances, folk songs, Tsugaru shamisen performances, and dancing—since we didn’t have time to go sightseeing, it made our stay feel like a full Aomori experience!! Next time, I’d love to visit again and take my time exploring as well. Thank you for a wonderful time.

We stayed here for our 30th wedding anniversary. Surrounded by the forests of Miyota, the quiet Room was very comfortable even with the windows open. The bath, the meals—everything was wonderful, and what made it all possible was the pleasant hospitality of the staff. Next time, we would like to visit during the season of fresh greenery and try the Italian cuisine. It became a truly memorable anniversary.

After something great happened at work, I wanted to celebrate by relaxing on my own at an Accommodation with a view of Mt. Fuji, so I decided to stay solo. The staff assigned to my Room took wonderful care of me throughout my stay, the food was delicious, and I was able to spend a truly relaxing time. Mt. Fuji can be unpredictable and I could only see it in the early morning, but it was so beautiful that waking up at 5 a.m. didn’t feel like a burden at all. When I consulted in advance about wanting to celebrate and have cake, they arranged one from a nearby cake shop, and I was able to enjoy it in my Room together with champagne as a welcome drink. The head chef was also very thoughtful, which made me very happy. Adjusting the temperature of the Onsen in the Room was a bit tricky, but other than that there were no issues and I was completely satisfied. You can clearly see Mt. Fuji even from the Room—this Accommodation’s location is truly incredible.

We stayed with No Meals Included, but we were able to enjoy complimentary late-night ochazuke. The broth was rich and very delicious. There were three of us, and since the washing area for the private open-air bath was a separate shower booth, we ended up taking turns one by one. However, the Onsen itself and the mist shower were both very pleasant. Next time, we’d like to stay again with meals included!

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

This was my first stay here. The staff’s hospitality and attentiveness, the well-kept garden, the delicious meals, the atmosphere of the open-air bath, and even the adorable cats made it truly special. Everything was outstanding. I would love to visit again.

Everything was exceptional from pick-up to send-off. I stayed here after a weekend trek, and upon arrival we were welcomed with a welcome drink, along with a clear and courteous explanation of the Accommodation—brief yet thorough at all the key points. As for dinner, to put it in gourmet terms: “a blissful dining experience woven from artfully presented plates and a refined atmosphere.” In my own words: the ambiance was wonderful, everything was delicious, and I couldn’t wait to see what would come next! The private bath we used after the meal was also perfect—an open-air bath of just the right size, stocked with popular in-bath amenities that were gentle on the skin—so I could truly relax. The futon was very comfortable, and breakfast was healthy and vegetable-focused with delicious rice; the after-meal coffee in the lounge was excellent as well. Thank you for seeing us off so pleasantly at the end. We’ll be back! It really was an amazing weekend.

This is a small Ryokan with a strong sense of history, and as soon as you step through the entrance, you are welcomed by a classic Japanese Ryokan that blends beautifully with nature. The attentive service from the staff and the view of Kakusenkei Gorge from the Room made for a wonderful welcome. The Onsen is also small, but it was calm and very relaxing. Most impressive of all was the dining experience—every detail, from the food to the presentation and tableware, was outstanding. This is an Accommodation I would definitely like to return to.

The free-flowing Onsen was wonderful. The indoor bath was a bit on the hotter side, while the open-air bath was pleasantly lukewarm, and we fully enjoyed the unique appeal of each. The Room was spacious, and we were able to relax comfortably. Both breakfast and dinner were delicious. In particular, since I’m not fond of beef, I mentioned it in advance and they kindly accommodated my request. Thank you very much. Not only the meals but also everything else—including the Shuttle Service to the station—was handled with great kindness by all staff members. It was truly refreshing, and we had a wonderful time. We would definitely like to stay again.

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

It was a truly wonderful Accommodation. Fresh flowers were beautifully arranged throughout the building, everything was spotless, and the lounge offerings—drinks and sweets—were excellent. The breakfast mochi was also outstanding! It was a lovely Accommodation that left our whole family very satisfied. Thank you for the wonderful memories.

The staff were all very kind and cheerful, making our stay extremely pleasant. We had a wonderful trip enjoying the snow and the outdoor Onsen. The Room, Onsen, and cleaning were all impeccable and very clean. I would love to visit again during the snowy season. On a side

On my way back from a business trip to Tokyo, I planned a visit to Nikko Toshogu Shrine, which I had long wanted to see. I stayed one night at an Accommodation in Kinugawa Onsen. I chose it after searching with conditions such as having an in-Room Onsen bath and being reasonably priced. The lobby was well maintained, and the hallways were very clean as well. Our Room had an Onsen bath and two separate rooms, so my wife went to the large public bath while I enjoyed the in-Room bath. The meals were very delicious, and the portions were just right—slightly on the generous side. It was a quiet Accommodation where I could relax in the Onsen, which was wonderful. Many of the staff seemed to be from overseas, but everyone was polite and courteous. One thing that concerned me was that when I opened the window by the in-Room bath, there were quite a few spider webs. Also, insects gathered on the window at night so we couldn’t open it; I thought that if there had been a screen door or similar, we could have opened it. If I have another chance to visit nearby, I would like to stay again.

I love this Accommodation so much that I stay almost every month. This month, I stayed as a birthday treat for myself. I am always impressed by the wonderful hospitality from the front desk and dining staff. Thank you for celebrating my birthday and for the message card and celebratory plate! Next time, I will visit with my husband for our wedding anniversary. Thank you in advance.