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The building was old, but I was very satisfied with the meals. The live kitchen changes daily, and during my stay it was Jingisukan (grilled mutton). I would have preferred steak, but the Jingisukan was delicious too. The sashimi was also excellent, and I was very satisfied. The breakfast live-kitchen burgers were tasty as well. The baths were old too, but the view from the open-air bath was amazing. I’d like to stay again if I have the chance.

My daughter, who lives far away, was able to come home during the holiday, so we stayed on 9/20 during Silver Week. At first, we had made a Reservation at another Hotel because we planned to go grape picking in Fukushima and then travel to Morioka. However, with the typhoon making the weather uncertain, we kept considering a closer plan until the last minute. When an opening came up for a Room with an open-air bath, we quickly made a Reservation here. Since our family travels entirely by car, changing our schedule gave us extra time. We arrived early and planned to take a walk nearby, and the parking staff kindly recommended some spots for us. The footbath was very relaxing. The open-air bath in the Room does not have a washing area, but it wasn’t an issue—washing first at the large public bath or using the indoor bath in the Room was enough. Dinner and breakfast are buffet-style. When traveling as a family of four, we usually choose Accommodations with buffets, so we truly appreciate Itoen Hotel for its reasonable pricing. Some people have various opinions about the food, but if you search under the same conditions (a Room with an open-air bath), most places cost about twice as much or more than Itoen Hotel. If you’re dissatisfied, it simply means you should increase your budget. The Tsukimi Fair set dishes and—during Silver Week—the bluefin tuna and roast beef sushi were especially popular. The ramen was also delicious; since this is Fukushima, perhaps it had a Kitakata-style soup? Our family was very satisfied. Because of the typhoon’s impact, we decided to relax at the Hotel. We enjoyed soaking in the Onsen many times, eating until we were full, winning prizes in the game corner arcade area, and having fun playing table tennis—it was a wonderful stay. Since I made this Reservation in such haste, I caused trouble due to my own mistake. Also after checking out and leaving, my daughter realized something important to her was missing. When we turned back and returned to the Hotel staff immediately told us it had been found at the shop counter—this truly helped us so much. Thank you very much for your kind assistance. Lastly I would like to express my sincere thanks to everyone—the person who handled my call regarding my mistake during Reservation booking as well as all staff at reception front desk parking restaurant shop housekeeping and throughout this Hotel. Thank you very much.

Since we started traveling as a family, we often visit Kinugawa and Nasu, and we always stay at Hotel New Shiobara. This time was also Hotel New Shiobara. Since becoming premium, it has become even more comfortable. Above all, our children really love this hotel. The buffet meals, the baths, and the overall atmosphere inside the Hotel are all excellent. The newly opened lounge is also great. We plan to stay here again whenever we visit Nasu. Thank you as always.

We stayed here to celebrate my spouse and me turning 70. The Room with an open-air bath was spacious, and we were able to relax comfortably. The Onsen water quality in the large public bath was excellent. We could choose different temperatures depending on the area, and we were very satisfied. The meals were also very delicious. It became a memorable celebration. We would like to visit again.

We stayed here to celebrate a birthday trip. We truly appreciated the thoughtful touches, including messages, and felt the attentive care throughout. The meals and Onsen were wonderful, and we were very satisfied. The staff welcomed us warmly with smiles, which was soothing both physically and mentally. We would love to stay again.

Following my visit to Chuson-ji in April, I had another chance to go and stayed here again. In April, we were happy to stay at a reasonable price in a 1st-floor Room in the annex, so this time we booked two Rooms with dinner and breakfast included. This time, both Rooms were on the 4th floor with a great view, which was wonderful. Thank you again, and we look forward to staying with you next time.

Both the Room and the bath were clean, and the staff provided pleasant service, making our stay very satisfying. Thank you very much.

This Accommodation had the unique charm of a historic wooden building and was truly cozy and wonderful. Surrounded by greenery and clear streams, with a small brook running through the grounds, I was able to relax deeply while feeling close to nature. The building felt like a maze, and I almost got lost, but that was part of the fun. I used both the large public bath and a private standing deep bath, and both were excellent. My husband especially loved the deep bath. We were also very satisfied with the meals, enjoying plenty of local ingredients. I would definitely like to visit again.

The all-inclusive plan was very satisfying for families with children. I personally felt nostalgic about the little crunchy ice treats—they reminded me of my childhood, and they were really delicious! The Room was spacious and beautifully renovated, so it felt very clean. The building itself is probably older, so the unit bathroom was extremely small, but it wasn’t an issue since we could use the large public bath. The kids’ area was spacious and really helpful. We planned to use the pool, but it wasn’t open due to unexpectedly low temperatures and weather—this is my only regret. The food was delicious, and they didn’t strictly enforce time limits, so even while juggling our child we were able to eat plenty for the first time in a while. (My recommendations are the kanpyo with wasabi at breakfast and the simmered yuba at dinner.) Our 1-year-and-10-month-old son also seemed to enjoy his first Hotel stay—he was all smiles. (The surprise stuffed toy that came with our Room was adorable; he wouldn’t let go of it, and it made me happy too.) We will definitely come again! Thank you very much!

Herbal medicinal teas before and after meals are also a nice touch. At dinner, you can drink as much as you like of your preferred beverages, including alcohol, and every dish was truly delicious. Although we stayed on a weekday, they kindly served us the weekend-only sashimi as well, which we enjoyed with fresh wasabi! The baths were crowded, so we couldn’t relax as much as we’d hoped, but overall we were satisfied. However, it was disappointing that the futon in the Japanese-style room was quite thin.

The emerald-green Onsen was wonderful. In the morning, the baths switch between men and women, so we could enjoy a different atmosphere. All the staff were kind, and we had a very comfortable stay. This is an Accommodation I would love to stay at again.

This was my third stay. Every year, I travel from Shiga Prefecture to Tottori to visit family graves, and I stay here. I’m always satisfied with the amount of dinner—it’s very filling. Breakfast was also great. Thank you very much. I’d like to stay again. The only disappointing thing this time was that my room wasn’t on the train-view side like the last two times, so I couldn’t watch the trains from the window. That’s about it—the only negative point.

It’s a small inn, but the host’s personality was absolutely wonderful. The meals were delicious, and the room was comfortable. I only wish I could have stayed for multiple nights instead of just one. If I’m in the area again, I will definitely stay here again.\nThank you very much.

As the Facility has been renovated, it was very clean and comfortable. The Onsen water is clear simple spring water, and it differs slightly between the indoor bath and the mixed-gender bath. We were also told that each nearby Onsen Accommodation has its own unique features. Thank you as well for the staff’s hospitality.

The property was better maintained and cleaner than I expected from the exterior. The meals were generous, and the rice in particular was delicious. The international staff were well trained, and their friendly service with a smile was very pleasant.

I’ve stayed here several times, but this was my first time at Kobushi. ○ There is a gap at the bottom of the Room door, so outside noise carries in easily. ○ Because there is no door to the dining area, food smells spread throughout the entire floor. Also, dinner time is set at 90 minutes, and the next dishes come slowly. When dining with a child (one-plate meal), they finished early and it was difficult. These two points were drawbacks. Everything else was perfect. You can enjoy yourself from morning until late afternoon the next day! You can play a lot and relax, and everyone from children to adults will be satisfied. No matter how many times we come, my child says they want to stay again. Regarding meals, I’d appreciate it if the serving pace could be faster for guests with children—once they finish eating, they have nothing to do.

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

We stayed in a Room with a private bath. We almost got lost on the way to the bath and dining area. The bath was excellent. There were many foreign staff members, but their Japanese was very good, and everyone was kind and took great care of us. The meals were also delicious. It may be unavoidable, but the exterior glass was dirty, which was the only slightly disappointing point.

Due to bad weather, I arrived much later than my planned check-in time, but they accommodated me. My vehicle was about the size of a microbus, but they still allowed me to park, which was a huge help. Another place refused because of my vehicle size, so I really appreciated how willingly this Accommodation handled it. For a family of four, the 10-tatami Room was very spacious, and the kids were thrilled. The Facility is a bit old... The windows are thin and you can hear outside noise easily; the sound of rain echoes pleasantly in the Room. The shower pressure in the bath was a slight downside... Other than that, I have no complaints. An Accommodation that lets you park a vehicle of my size is invaluable, so I’ll stay here again next time. Thank you very much.

Everyone on the staff, including the front desk team and the attendants, was kind and welcoming. My husband especially remembers being spoken to in the lobby. There were so many things we liked. The Onsen had excellent non-slip measures in place, so we could enjoy the baths safely. For karaoke, our name was posted, so we didn’t have to worry about other guests peeking in. It was also convenient that all the Facilities we wanted to use were grouped together on the second floor, making it easy to get around. There’s too much to list here, but we would love to visit again.