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This was my first stay, and the Hotel lobby was spacious and wonderful. The Room was also large and comfortable. In the four-person Room, one bed was on the opposite side, and it was disappointing that there were no power outlets only there. The TV supported online streaming services, so it was great to watch what I like. It was easy to understand that the refrigerator power is controlled by a switch. The large public bath had an outdoor bath and four tubs of different sizes. The door to the large public bath also worked with the Room key card, so I felt safe with solid security. There were AEON and Coop Sapporo nearby, and we enjoyed both shopping malls. Due to my vacation schedule, I made separate one-night Reservations for two nights (a Multiple Night Stay), but I’m glad they changed it so I could stay in the same Room for both nights.

I stayed for two nights in August and did not experience any major inconveniences. The meals were delicious. The Onsen was spacious, and I was able to relax and enjoy it. The staff were also very helpful. There was only one designated smoking area outside, but it was not particularly inconvenient.

Surrounded by Aso’s great natural scenery, the views were amazing! We were upgraded, so our Room was a Japanese-Western style room with a wonderful view. The food was also excellent—Akaushi roast beef and steak, sashimi, and more—with an all-you-can-drink plan, so we were very satisfied! It was only one night, but we really enjoyed the stargazing walk at night, fireworks, the pool, the massage room, and manga—everything was great. The open-air bath was a bit too bright in the daytime because of the sun, so I’d like some measures for that. I wanted to soak in the open-air bath under the night sky, but I drank too much and fell asleep. The next morning we could even see a sea of clouds—it became a truly wonderful memory!

The Onsen in our Room was spacious, and it was relaxing to see greenery through the window. I also used the large public bath once; it had an open-air bath, ReFa hair dryers, and a drink bar in the changing area, which was a nice touch. We stayed in a dog-friendly Room, and it was very clean with no odor at all, so we were very comfortable. Since we had a Multiple Night Stay, I would have been happy to receive dog treats and water on the second day as well. I also couldn’t find any pet toilet sheets. The Nespresso and Mikado Coffee provided in the Room were much appreciated. Breakfast offered a great variety, and the dishes, juices, and fruit were all delicious. Next time, I’d like to visit when the weather is nice.

I was supposed to bring the Room towels to the Onsen, but a staff member who happened to be checking the water kindly brought me towels, so I could relax in the hot water and feel refreshed. The dinner was also delicious.

I stayed here again for the first time in about 25 years, and the hot spring water quality was just as wonderful as I remembered. The water has a silky, slightly viscous feel yet remains light, and my skin stayed moisturized even after getting out. The guest room had been renovated and was clean and comfortable. Breakfast offered just the right variety of dishes and was delicious.

The building shows its age, but the interior is well maintained and clean, so we had a very comfortable stay. I honestly didn’t expect much from the Yonezawa beef dinner because it was reasonably priced, but the meat was far better than I imagined and I was very satisfied. The morning rice porridge was also great. All of the staff were kind, and their warm hospitality really stood out. The hot spring is 100% free-flowing from the source, and the water felt wonderful—after soaking, my skin felt silky smooth and I even felt a little younger (haha). At such an affordable price, being able to enjoy Yonezawa beef and a free-flowing natural hot spring made this a truly satisfying stay.

It was nice that this small Accommodation was quiet and peaceful. The Onsen had a gentle sulfur scent and natural mineral deposits, which felt good for the skin. Meals were served in a private dining room, so we could relax without worrying about others.

After winding through narrow alleys, we arrived at the Ryokan. From the Room we were shown to, we could see the Asagama kiln up close. Since we arrived a little early, we headed into the Onsen town with a hand-drawn map made by the proprietress. After visiting three public baths, we stopped by a shop that brews craft beer and enjoyed a drink with edamame. The seasonal breeze felt wonderfully refreshing. These public baths are maintained by local residents, and visitors use them by placing a voluntary contribution in a donation box. Both the changing area and the bath itself are small, but it didn’t bother us at all. It was wonderful to see that these traditional communal baths are still part of everyday life here. The Ryokan is an older building, but it is well cared for and very clean. When I opened the window in my Room and read, I could hear people passing outside and birdsong carried on a pleasant breeze. In contrast to many Ryokan that feel shut off from the outside world, this sense of connection was especially comforting. What left the strongest impression was the food: dishes made mainly with local ingredients were not flashy, but beautifully seasoned—I found myself thinking how refined the chef’s palate must be. Breakfast was similar: simple rather than extravagant, yet deeply satisfying by the end. The couple who run the Ryokan were also very welcoming, making our stay comfortable from start to finish. This visit reminded me of what makes Nozawa Onsen so special as a town: narrow streets and old-fashioned shops remain; communal baths are protected by local residents; and its unique Onsen-town culture continues without being swept away by showy development. Soak in an Onsen, stroll through town, enjoy a beer, return to your Accommodation and read while feeling the atmosphere outside—then savor a delicious meal. It was a trip where such ordinary moments felt truly rich. I’d love to visit Nozawa Onsen again in another season.

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

We stayed here while visiting Bokka no Sato. The food was absolutely delicious—especially the dishes with miso, vegetables, and meat, which went perfectly with rice. The children’s meal was also very generous; we were surprised that it even included sukiyaki beef. It looked so good, but the kids didn’t eat much of it, so the adults happily did (lol). The portions were plentiful, and we’re sorry we couldn’t finish all of the children’s meal. The monaka dessert filled with fruit and ice cream was a big hit with the kids. Breakfast was also excellent, and we enjoyed a hearty meal in the morning. The bath had a jacuzzi as well, and the kids had fun. There were hardly any other guests, so we could relax at our own pace—it was very soothing. We were completely satisfied with both the meals and the bath, and our whole family was able to unwind. Including our trip to Bokka no Sato, it became a wonderful memory. We would love to stay again if we have another opportunity. Thank you very much.

We stayed in a river-side Standard Twin. It felt like a slightly more luxurious version of Dormy Inn—keeping all the meticulous attention to detail Dormy is known for, but with extra touches of indulgence. It was fantastic. What we loved: ● The dim, forest-like atmosphere in the lobby ● The view of the river and trees from the room ● Being able to open the window and let fresh air in ● Listening to the sound of the river all night ● The in-room hinoki (cypress?) bath and Dormy-style setup that fills quickly and effortlessly ● A long, narrow room layout with the beds placed in a darker area away from the window—very calming ● A hand-grinder coffee set—wonderful ● A sink at the bar area above the fridge—amazing. First time I’ve seen this. No need to deal with leftover drinks in the bathroom area! ● Loungewear that doubles as pajamas, just like Dormy Inn—perfect. No need to bring extra clothes for inside the hotel ● An entryway where you take off your shoes before stepping into the room—nice touch ● Slightly more upscale in-room amenities (skincare/toiletries), which was a pleasant surprise ● The young woman at reception was very friendly and welcoming ● The older gentleman serving breakfast was also very kind and shared helpful information with us ● A large sofa in the room that you can really stretch out on What could be improved: ■ The window you can open for ventilation is small. When it’s hot, it doesn’t let enough air through—you’d want a larger opening for better airflow ■ Breakfast: I liked the steamed vegetables in the Western set, but I wasn’t sure why they were meant to be eaten with French dressing. They were delicious with olive oil and spice salt (served with the egg) instead ■ I would have appreciated slightly thicker bath towels ■ There are no bath towels provided at the public bath (so if you forget to bring one from your room, you’re stuck). Since we used it multiple times a day, it would be nice if there were 2–3 towels per person in each room… though given everything else they provide, I understand Overall, between the incredible view and great hot water, it was an excellent experience. It’s extremely far away—but maybe that’s exactly what makes it special. I’d love to come back.

A relaxing accommodation located at the foot of Mt. Sanbe with a fantastic location. The price is reasonable, offering great satisfaction. The meals are diverse and exceptionally delicious. If given the chance, I would love to stay at this accommodation again. Thank you!

The Room was assigned at the property’s discretion, but it was a perfectly nice Room. I felt very satisfied for such a reasonable price. They walked around serving freshly grilled food, and they also took a family photo for us at the table. There was a manga corner, so we enjoyed ourselves without getting bored.

The service was courteous, and the meals were excellent. I especially enjoyed the simple yet Western-style pot-au-feu and would love to have it again. The bath was also very good (I soaked four times). As someone who usually stays at Business Hotels, this reminded me how great an Onsen Accommodation can be.

Thank you for taking care of us again, following last season. We had made a Reservation at the end of last year, but you kindly contacted us to let us know there wasn’t much snow, so we canceled once and visited in February. We were glad it happened to be available. The Accommodation was clean, the meals were delicious, and the location was perfect—you can ski right back to the Accommodation from the slopes. All of the staff were kind and very pleasant. Thanks to you, our child has completely fallen in love with skiing. We would love to stay with you every season. Thank you very much.

Sorry for the late review, but we had such a wonderful stay that I wanted to share it. The staff were incredibly kind, and that alone made us feel we chose the right Hotel. In particular, during meals (the buffet), the staff greeted us with warm smiles and made dining truly pleasant. Of course, the food was delicious as well. The shop staff were also very welcoming. Even though it was close to closing time, we never felt rushed, and I enjoyed shopping in a relaxed way while chatting with them. As for the Facility, there was a drink bar just outside the bath area, and it was great to be able to sample small amounts of various alcoholic drinks such as beer and shochu. Our family of five stayed here, and every one of us was satisfied. Thank you very much.

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

I stayed at Naraya Ryokan before moving overseas in November. I won’t be back for a while, but I’m glad I had the chance to stay at such a wonderful Ryokan. The Room, meals, and Onsen were all excellent.

As a self-employed person, it’s hard for me to take time off, but I was finally able to bring my elderly mother—who had been saying for so long that she wanted to visit an Onsen—for a one-night stay. I chose this Accommodation after reading Reviews, hoping we could relax more than at a large Hotel. Since we stayed on a weekday at the end of summer, the rooms were only about half occupied, which was also nice. The staff were all smiling and pleasant. We checked in early and enjoyed the Onsen before dinner. Dinner was served in private dining rooms with table seating. There were many dishes, but each portion was small enough to enjoy comfortably; everything was served warm at just the right pace, and the flavors and seasoning were perfect—we were very satisfied. The timing worked out well for the Onsen too, so we hardly ran into other guests and could take our time in both the indoor bath and the open-air bath. Staying during the autumn foliage season may be difficult due to crowds, but my mother said she definitely wants me to bring her again.