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The meals were absolutely delicious. Everything we ate felt carefully prepared, and it was truly wonderful. Breakfast was also excellent across the board and exceeded our expectations. The bath was great as well. We would definitely love to visit again!

Everything—from the service and the Hotel’s interior design to the teppanyaki and even the smallest details in the guest room—was perfect. It was a truly moving and wonderful stay.

This Ryokan is right in the heart of the Onsen town, with attentive service and delicious meals—everything was excellent. The indoor bath was very clean, and you can use it anytime, 24 hours a day. It was also nice that the hair dryer and shower head were ReFa. I’d love to stay here again when I visit Kinosaki.

It was our first stay in a while, with seven family members including our grandchildren. As it was a long weekend, we expected it to be crowded, but we were still able to relax and had a wonderful time. Dinner was very filling and we were very satisfied. However, at the end of the meal we wanted to have coffee or tea, but it was quite crowded and took a long time, which was disappointing. We hope you can add more self-service machines for coffee and tea. We would like to visit again.

Although it was a last-minute trip, we had a very comfortable stay at this Hotel. The dinner buffet was excellent—Aizu local specialties and everything else were all delicious. My husband said it was the best buffet of any Hotel we have stayed at while traveling. The bath was also spacious and clean. We had a wonderful stay.

I visited Otaru from Kanagawa for work, but I was able to relax and enjoy a wonderful time. Next time, I’d like to come when it’s not for work, and I would definitely love to stay here again with my family. The bath and the food were excellent.

This was my second stay, and the bell staff handled guests efficiently and appropriately. The bath was spacious, and the water temperature was just right. The next morning, I could also walk to the Kurodake Ropeway boarding area—it's a great hotel.

It was wonderful. As an Accommodation that everyone would want to visit at least once, it truly lived up to its reputation. All of the staff were kind and provided courteous service. Thank you for a lovely trip. I imagine it must be very difficult to preserve this Ryokan for 200 or 300 years, but please continue passing Japan’s history on to future generations.

We stayed for one night at Hotel Mount Fuji. We were unexpectedly upgraded, and were able to relax in a Suite Room. Unfortunately, due to bad weather, we couldn’t enjoy the Mt. Fuji view we had been looking forward to. If it had been clear, I’m sure we would have had a panoramic view of majestic Mt. Fuji from the west-facing terrace. Given the Hotel’s wonderful location, the only regret this time was not having better weather. We would love to visit again on a sunny day. What left the strongest impression was the French dinner. Not only was everything delicious, but the presentation and portion sizes were also excellent—overall, we were extremely satisfied. We truly enjoyed savoring the meal at a leisurely pace.

The meals were excellent in both quality and portion size, and the woman who served us had a lovely, welcoming manner. The Facility was also great: the Room was spacious with a panoramic ocean view, and we were moved to see the sunrise rising above the horizon. It was a Room where four adults could relax comfortably. The in-room hair dryer was ReFa, which made my daughter very happy. We also appreciated the L’OCCITANE amenities in the Room—they were easy to use and a nice touch.

I referred to the Reviews. I’m often disappointed, but this time it was a great choice. I knew from the Reviews that the Facility is a bit dated, so I was satisfied.

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

There were lots of adorable cats, and they played with us using toys! When we left the Room door slightly open, they came in, which was incredibly soothing. We also had a child with us, and they happily played with the toys, so we’re really glad we came. Even our daughter, who usually spends her time playing games, didn’t play even once—it turned into a fulfilling day and we were very satisfied! She said she wants to come again, so we’ll check our schedule and plan to visit again.

Having a free-flowing natural Onsen in the Room that you can enjoy 24 hours a day is truly luxurious. The night we stayed, we experienced torrential rain and thunder for the first time and felt the power of the Aso mountains, yet even then we could hear bush warblers singing. It was a trip where we fully enjoyed nature. The hosts were wonderful people, and I understand why this Accommodation is so hard to book. Breakfast was generous, and above all, every dish was delicious—another highlight of our stay. We would love to stay again if we have the chance.

The room was assigned by the hotel but was spacious enough for two people and very comfortable. The private bath with a snowy view was stunning, making us truly glad we came. With so many baths available, we enjoyed soaking throughout our stay and were extremely satisfied.

I had long had this Accommodation on my list to visit, and chose it for a trip to celebrate my retirement. With no worries about the weather, I thoroughly enjoyed visiting the baths. There was also a free Shuttle Service from Shin-Tamagawa to Tamagawa, and the vigorously bubbling Onsen was truly impressive. Both the quality and quantity of the meals were excellent, and I was able to fully enjoy Akita’s local cuisine.

We stayed here for our elementary school-aged daughter’s birthday trip. She requested a buffet, so we looked for a place with a menu that both kids and adults could enjoy, and this is where we ended up. The buffet offered a wide variety of dishes featuring local ingredients, and we were very satisfied with both dinner and breakfast. Not only that, but check-in and check-out were smooth, the welcome service was excellent, and the playroom—clean and well stocked with plenty of activities—was always lively with guests. The Onsen was slightly lukewarm, which was perfect for our family since we don’t like very hot baths. The staff kept a comfortable distance; there wasn’t much small talk, but whenever we asked something they responded very politely, which made our stay pleasant. The next day we took a walk through Sosenkyo Gorge right in front of the hotel. It was easy to access, and we were able to enjoy ourselves even after checking out. Thank you very much. If I had to mention one drawback, it would be that the parking lot felt small for how busy it gets; when larger cars line up, getting in and out can be difficult. It would be even more comfortable if it could be expanded or improved.

We stayed for two nights. The room was clean, and the staff were very kind. The amenities were well stocked, and I was especially happy to find ReFa items in the bath facilities. We also appreciated receiving amenities for our child sharing the bed with us—it was very helpful and a nice touch.

We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

Everything was high quality, and we had a very comfortable stay. The various services, including the JAN Terrace, were excellent. This is a wonderful Hotel that we would definitely like to visit again.