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Although we visited during poor weather due to a typhoon, we had a highly satisfying stay—not only with the Facility, but also with the Onsen and the cuisine. In recent times, as service styles have been changing across many Accommodations, we felt that this Accommodation is also committed to staff development through the attentive service we received. Hygiene was exceptionally well maintained, and even someone as particular as I am could stay with peace of mind. When we visit Arima Onsen again, we will definitely choose this Accommodation.

I found this Accommodation while looking for a place with great food and made a Reservation. Both dinner and breakfast were excellent, and we were very satisfied! It also has great access to the two shrines and one temple, and with checkout at 12:00, we could take our time—being able to go out after breakfast and come back was especially convenient. We would love to stay here again when we visit Nikko. Thank you very much.

I stayed here recently and had a truly comfortable, wonderful time. It was a few days after Typhoon No. 25, so I was worried whether you were operating as usual, but when I called in advance, I was told that guests had been staying without any issues even the day after the typhoon, which reassured me. This time, I was very grateful to receive a room upgrade. The beautifully renovated room was well appointed and extremely comfortable. Above all, being able to enjoy the private hot spring bath in the room at any time was amazing. Soaking in the bath without worrying about time while looking out at the ocean right in front of me felt truly luxurious and deeply relaxing. Of course, I also enjoyed the large public bath’s Dead Sea salt bath—it warmed me up and felt great. The meals are generous, so I kept lunch light, but once again I couldn’t finish the kamameshi (iron-pot rice), and they kindly made the remainder into rice balls for a late-night snack. Every dish was delicious, and I was especially impressed by how fresh and flavorful the seafood was. All of the staff were very pleasant, and thanks to their warm hospitality, I felt comfortable from start to finish. This is an outstanding ryokan with a very high level of satisfaction—I would love to visit again. Thank you very much.

I stayed here for a live concert in Yokohama. This was the best Accommodation I stayed at this year. Everything was comfortable, and I had a wonderful stay. Thank you to the staff for your kind and helpful service. I would love to stay here again.

Everything was excellent. We stayed in a Premium Room and enjoyed access to the lounge—thank you for the wonderful food. The breakfast was, of course, delicious, and I ended up eating too much. The bathroom had a separate washing area, so I could relax and unwind. However, one disappointing point was that inconsiderate guests were making loud noises until close to midnight, which made it hard to fall asleep.

Following our stay during the March equinox holidays, we stayed with you again for the September equinox holidays. We booked connecting Corner Suite and Comfort Suite Rooms. With just one door between the two Rooms, communication between grandma and her grandchild improved dramatically. The Onsen in such a prime Ginza location was exceptional—grandma enjoyed it so much she went in three times. Breakfast was beautifully presented, which lifted our spirits, and everything was delicious. We will be back again.

The Room was just the right size for two people, clean, and very comfortable to stay in. Considering the number of Rooms, there were quite a few staff members as well; their hospitality and service were excellent. As I always think—given what we paid this time—it truly deserved f

I was looking for an Accommodation to stay at an Onsen during Silver Week while touring by motorcycle, and chose this Hotel because it had such high Review ratings. It turned out to be the perfect choice—I’m truly glad I stayed here. The Room was spacious, spotless, and had a great view with an amazing open feel. Even the water in the Room tasted great. The Onsen after relaxing in the Room was wonderful—especially the open-air bath. The hot bath temperature was so comfortable I could have stayed in forever. I was also surprised by how large the indoor bath was, almost like a pool. The washing area was clean as well. The buffet meals offered a wide variety of dishes with well-balanced flavors, and I could enjoy both breakfast and dinner at a relaxed pace in a quiet atmosphere. The domestic beef teppan-yaki for dinner was tender with just the right amount of fat—refined and delicious—and really showed how high-quality the dining is. While many Hotels these days have lots of foreign staff at the front desk, that wasn’t the case here, and I found the service very pleasant. With excellent Onsen, food, and well-equipped Facilities throughout the building, this is an Accommodation I would recommend to many people.

It was a relief to see the people who had taken care of me before. Set on a quiet hill with great views, the staff were all cheerful and courteous, the Room was clean, the Onsen was relaxing, and the full-course meal was delicious—more than enough to be fully satisfied. Unfortunately it was raining when I left, but at checkout they lent me an umbrella and told me to take it home, which really helped. This is an Accommodation I would like to stay at again.

The views from the window—an unmanned station and the sea—were beautiful, and we were able to relax at a leisurely pace. Every dish was delicious, and we thoroughly enjoyed the crab and shrimp. The Accommodation was quiet throughout, with a soothing atmosphere that made time feel as if it were gently passing by, allowing us to forget everyday life and truly unwind. It’s an Accommodation I’d love to visit again in a different season.

A beautiful Hotel that can also host weddings! It was clean and comfortable. Highly recommended for women.

We stayed as a family, and it was comfortable from start to finish! The building feels a bit traditional, but the inside is bright, and we could sense thoughtful attention to detail everywhere, which made it very relaxing. All the staff were pleasant, and the cleaning throughout the property was thorough. We wanted to play at the beach and also watch the sunset, so we worried about meal times—but it turned out to be unnecessary. While we were out, they prepared our in-room dinner, and for sashimi—where freshness is everything—they served it after we returned. When an announcement about the sunset played over the PA system during dinner, a staff member came by to turn off the grill so we could take our time watching from the rooftop bench. (You can also see it from your Room, but the view is better from the rooftop. To get there, you need to go up one flight of stairs.) At dinner we also enjoyed dancing grilled live abalone. (One didn’t move even after lighting it; when we mentioned it, they replaced it immediately, so we could eat with peace of mind.) I thought just the standard course might not be enough, but it was plenty. The bath was great because we had it all to ourselves. We also appreciated the lounge coffee and post-bath ice cream. Breakfast was filling and delicious as well. Overall, this Accommodation exceeded our expectations. There were many stylish places nearby and we debated where to stay, but I’m glad we chose Kaishu.

The breakfast and bath were wonderful, but the spacious and comfortable MUJI Room made the stay exceptional. Additionally, enjoying MUJI's Boule de Neige, Banana Pound Cake, and Shrimp Bisque with an illy espresso machine turned into a luxurious late-night snack. Although I wasn’

My spouse and I had some time off, so we made a spontaneous Reservation and stayed here. We arrived by car, and staff were waiting in front of the Hotel to guide us, so parking was smooth. They also carried our bags, and I was surprised by how courteous they were. The front desk staff were also polite and left a great impression. Because of that, we ended up booking a private Onsen. The staff on duty from evening through morning were very kind as well. They even showed us a rare video of a Japanese serow and shared lots of interesting stories about it, which made us very happy. The Onsen was extremely relaxing, and the breakfast staff were friendly too. We came to heal our bodies, but our hearts felt refreshed as well. We also had great weather at Gozaisho. Next time, I’d like to bring my mother too. Overall, it was such a pleasant Hotel and incredibly soothing. Thank you very much.

Thank you very much for your wonderful hospitality! We truly appreciated the Room upgrade, which made our stay even more comfortable and special. For the 60th birthday celebration meal, thank you for arranging a private dining room at the restaurant, allowing all of us to relax and enjoy a memorable time together. We are grateful for the thoughtful care shown by all of your staff. We would love to visit the newly renovated Brighton Hotel again. Thank you so much!!!

I stayed here while traveling around Odawara and Atami. It was drizzling, but the Hotel is directly connected to the station, and places to explore like Minaka Odawara are close by, so it was very convenient. The large public bath amenities were also great—FANCL and Sekkisei. Breakfast included Odawara specialties, and I was satisfied. However, I felt the Room lighting was dim. I know home and a Hotel are different, but I wondered if Hotels usually have so little lighting. It was a bit inconvenient that the elevators took a long time to arrive. I don’t think there are too few elevators, but the wait time felt long. Also, it would have been better if checkout were at 11:00. I’d like to stay again if I have the chance. Thank you very much.

I had a very comfortable stay. It was close to the station and very convenient. I was impressed that the skincare products at the amenities bar were Sekkisei. This time I booked No Meals Included, but I would have liked to try the breakfast if I had the chance.

A safe and comfortable Hotel directly connected to Kansai International Airport. Convenience stores like Lawson and FamilyMart are nearby, and you can also find places to eat 24 hours a day in the area. The breakfast buffet even had champagne in the morning. At the live kitchen, two types of plated dishes are always prepared. Arriving on the last flight on Friday after work, it’s helpful that there’s very little travel needed afterward.

I have been staying here as my regular hotel for nearly five years, and I am always able to enjoy a comfortable stay. This time I booked a room-only plan, but the breakfast is also very delicious, and I am satisfied with the view from the room and the staff’s service. I look forward to staying with you again.

We were fortunate to have great weather, and we were soothed by the view from the window in our high-floor Room with a wonderful outlook. The Room was clean, the amenities were well stocked, and the staff were kind, so we had a very comfortable stay. We also enjoyed the projection mapping displayed on the Hotel’s exterior.