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My Okinawa trip—I'm enjoying traveling with IKYU and staying in Club Rooms. Although your Hotel was not a Club Room property, it was eligible for IKYU Diamond, and as there happened to be availability, you kindly upgraded me by one rank. It was a View Bath Twin Room, where the Onsen minerals also come through in the in-room view bath. I would like to highly praise the quality of the Onsen public bath water. Perhaps because it contains iodine, even minor insect bites and small scars healed significantly. Being able to bathe from morning until night without being constrained by checkout time is wonderful. The slope to the main building was not bothersome, and I even enjoyed that walk as part of the experience. This has become a Hotel I would like to revisit when I return to Okinawa. Thank you very much."

I booked this Onsen with a scenic-view bath after it caught my eye while searching for an Accommodation. Since meals are served in the Room, I was a bit concerned about staff coming in and out, but they delivered the food outside the door, which made it much more comfortable. We also laid out our own futons, so no one entered the Room during dinner—this suited us well. It felt like that helped keep the price a bit more reasonable. Dinner had many dishes and was delicious, and we were even more satisfied with the tasty local rice. The bath was a good size and perfect for relaxing at our own pace. The Shuttle Service to the station was also very convenient. We’d like to stay again. Thank you very much.

This was my first stay, and since the Accommodation is on a hill, the views were wonderful. The large public bath was spacious enough to relax and fully enjoy the Onsen. I was also happy that each guest was provided with two thick face towels and two thick bath towels. I only had breakfast, but there was a good variety and it was delicious. The Shuttle Service bus schedule and the fact that no Reservation was required made it very convenient overall. Considering the value for money, this is an excellent Accommodation that I would like to visit again.

I stayed in a Room with an open-air bath with a two-meal plan. I only realized after arriving at the station that there was no shuttle bus in the 2 p.m. hour, so I took a city bus instead. It was very helpful that you were able to process my check-in early.\nThe bath in the Room had a pleasantly silky texture and I could use it anytime. I also love manga, so having them set up right outside the Room was perfect.\nBreakfast and dinner were buffet-style. Dinner was enjoyable enough, but I wish breakfast had offered a bit more variety. There wasn’t much I wanted to eat, and even the salted bread—the one item I did want—sold out while I was waiting in line, even though it wasn’t yet 8:00 a.m.… which was disappointing.\nI assume the shuttle bus schedule avoids peak times for check-in and check-out because it gets crowded, but the timing feels a bit awkward. If you arrive early to enjoy Manyo Club, or if you plan to continue using it for an additional fee after check-out, then it shouldn’t be an issue.\nI liked this Onsen Facility more than the one in Kobe, so I would like to stay again.

After a round of golf, I drove about 100 km on the expressway with my group and arrived at the Ryokan. Contrary to the first impression from the exterior, I was surprised by the charming atmosphere the moment I stepped inside. The Room was clean and well maintained, and the Onsen had excellent water quality that left me feeling refreshed. Dinner offered an appropriate number of dishes with well-balanced seasoning, and I was amazed by the boat platter of sashimi. Breakfast was also very delicious, and we left the Ryokan with a great impression—everyone in my group was pleased.

We stayed at this Accommodation after several days of hiking. The building feels a bit old, but it is in a quiet location, the Room was clean, and the amenities were well stocked. The baths were especially nice, with multiple tubs and soft, pleasant water. Dinner was generous, and with rice we were completely full. If possible, it would be nice to have explanations of the dishes or a menu. It’s an Accommodation we would like to stay at again.

When I called to change my schedule at short notice due to a typhoon, the staff handled it very pleasantly. The food was delicious and the Room was comfortable. Above all, we enjoyed the pool, and I was thrilled that buying a T-shirt at the poolside cafe bar as a souvenir for myself came with unlimited drinks. My child was delighted too, and we fully enjoyed the Hotel. We’d love to come again.

It was our first time staying at this Accommodation, and we were able to relax and take our time. Since we had a Room with an open-air bath, it was great to be able to bathe as many times as we wanted without worrying about the time. The Hotel staff told us that deer come into the garden, and although we were skeptical, we were truly surprised to see them from our Room. We look forward to staying again next time.

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

This Accommodation features only 10 detached villas, surrounded by rice fields and the deep green of the mountains. You’ll be welcomed by Mi-chan, our resident cat, along with the friendly Kamo team. In the open-air bath attached to your Room, you might even be greeted by a tiny Japanese tree frog—small enough to fit on your fingertip. The meals are delicious and perfectly portioned. All staff were warm and welcoming, making our stay truly comfortable. We’ll definitely be back!

In a quiet location, the Room’s Onsen is also free-flowing, and bathing while feeling close to nature is wonderfully refreshing. Because it was the Obon season, there were no vacancies in the Room we wanted, and both the large public bath and the post-bath lounge area were crowded, which was a bit tiring. However, for a popular Accommodation at this price point, that’s understandable. Overall, we were very satisfied considering the cost. The front desk staff and the service during meals were excellent. The relaxation staff at the spa provided highly skilled treatments that felt great.

Considering the price range, I was very satisfied. The butler’s thoughtful, casual check-ins were wonderful. If there is one area for improvement, it would be the restroom—it really should be a private room. I will visit again.

We traveled to Kagoshima to celebrate my mother’s 60th birthday and stayed here for one night during our three-night trip. This Accommodation’s meals were incredibly generous in portion size. Every dish let us fully enjoy the natural flavors of the ingredients, and everything was delicious—we were completely satisfied, to the point of feeling like we could barely eat another bite. Because it was a 60th birthday celebration, we requested a size 4 decorated cake in advance, and it was prepared for us at dinner. Afterward, we enjoyed it together as a family in our Room while celebrating at a relaxed pace, making it a truly memorable time. The view from the Room was wonderful as well. Just after 7:00 a.m., our whole family took a walk to the footbath in front of the Hotel. Soaking our feet there in the crisp morning air felt amazing and was deeply soothing. There were also several local community cats around, and their adorable presence brought smiles to everyone in our family. All of the staff were kind and welcoming throughout our stay, and we were able to spend a wonderful time that felt perfect for such a special trip. This is an Accommodation I would definitely like to stay at again when visiting Kagoshima. Thank you very much.

The local cuisine was excellent—quite different from the typical tempura or branded beef often found at a Ryokan. There was a wide variety of dishes, and the delicate Japanese seasoning was well received even by my elderly mother. We were also impressed by the thickness of the matsutake mushrooms. After dinner, the traditional Japanese house across from the Accommodation was opened as a lounge, where we could enjoy complimentary self-serve wine, snacks, and coffee. We stayed in a detached annex. Although it looked old from the outside, the interior had been renovated in a modern style with low beds and Ryukyu tatami mats, making it very comfortable. The 800-year-old zelkova tree in the garden (as we were told by staff) was magnificent. The Onsen is free-flowing from its natural source. Perhaps because it was a weekday, there was no need for a Reservation for the private baths and no time limit, so my mother and I could relax at our own pace. My brother also tried both baths and said he didn’t encounter any other guests—it felt completely private. The water is clear with no strong characteristics; at 42°C without added water, it seems ideal for long soaks. However, it was disappointing that soap and shampoo are not allowed in the open-air bath attached to the Room—presumably for environmental reasons—so we could only use it briefly. As for service: there were hardly any staff around reception or near the entrance area, and even the lounge across the street was unattended. With limited staff who seemed busy, there were no lengthy explanations of meal courses or stories about this Accommodation unless you asked. When we did ask questions, they responded politely and kindly with no issues in service overall; however, guests who enjoy conversation with staff or more personal hospitality may find it lacking. Our family prefers unobtrusive service where we’re left to ourselves, so this Accommodation suited us very well. We would like to stay again.

I stayed here again for the first time in five years. The food and service felt much improved, which was a pleasant surprise. For example, the rice at breakfast was excellent—among the best I’ve had in Yamagata. I also enjoyed chatting with the staff and had a great time. I’d like to visit again soon.

Choosing this Hotel for my first solo trip to Hakone was the right decision. There are relaxing spaces throughout the spacious grounds, and the all-inclusive plan is also very appealing. Getting around inside the Hotel involves stairs and covers a wide area—perfect for getting some exercise! I’ve made another Reservation, so I look forward to staying again.

It was a wonderful stay! The view was great, and we were very satisfied with both the Facility and the service! We would love to come again! Thank you very much!

The meals were beautifully presented and delicious, and the bath was wonderfully soothing—its gentle water warmed me to the core. The places we visited based on the owner’s advice (a walk and a roadside station) were also excellent. We were pleasantly surprised by the exceptional service of being able to use three yukata per person for a one-night stay, which is something you rarely find elsewhere, allowing us to relax in comfort. The attention to detail and thoughtful hospitality throughout were outstanding, and we had a wonderful time. Thank you very much.

The Accommodation itself is compact, but the detached annex is impressive and offers plenty of space. The meals were distinctive yet delicious. Each dish was thoughtfully prepared.

I was surprised to find someone waiting to welcome us at the entrance when we arrived by car. We were greeted by the scent of lilies, and while waiting our turn for check-in, my husband quickly started enjoying a beer. Our Room was on the 3rd floor and felt more spacious than expected. The tatami flooring made it very comfortable. The view from the window was wonderful, and we kept it open for a while just to enjoy it. The amenities were well stocked, and we didn’t feel any inconvenience. One thing I noticed was that there was quite a large step up into the in-room toilet, which made me a little worried about tripping if I got up during the night. What stood out most was the wide variety of dishes at dinner. The boat platter we reserved was extremely fresh, and the sushi prepared right in front of us was delicious as well. I love grilled seafood, and I went back for it twice. The steak was also excellent. We couldn’t possibly try everything—of course there wasn’t any room left for late-night ramen, so I’d like to have that next time (laugh). We made our Reservation to celebrate our wedding anniversary, and they surprised us by bringing dessert and taking photos for us—it became a truly happy memory. Breakfast was also buffet-style. In the morning, I made my own seafood rice bowl and enjoyed it very much. The freshly cooked French toast was delicious too. There were so many dishes that we couldn’t finish them all—it was a one-night stay filled with food that delighted both our eyes and taste buds. Lastly, thank you from the bottom of my heart to all the staff who always greeted us with smiles—we had a very pleasant stay at your Accommodation. We will visit again.