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The parking lot is a short walk away, but the Accommodation staff were very kind and guided us carefully. After check-in, we enjoyed unlimited beer (until 5:00 PM) and all-you-can-eat ice cream! We had some right after the Onsen— the open-air bath was piping hot! The building also had a charming, traditional atmosphere. We had dinner in our Room, and everything was delicious! Breakfast made for a truly happy morning as well. At night, it was nice to relax at the nearby footbath. We’ll be back!

We stayed in the log cabin. It is fairly old and a bit wobbly in places. Because it was the season (hot and humid), there were quite a few insects, but insect spray was provided, so it wasn’t inconvenient. The futons were very comfortable, and our whole family slept soundly. (I was woken up before 5 a.m. by a loud chorus of cicadas.) In addition to the Onsen, we were able to fully enjoy the great outdoors and truly relax. When you contacted us about our forgotten item, I was traveling and couldn’t hear well, so I feel I may not have responded properly. I’m very sorry. I asked for it to be sent cash on delivery, but you kindly sent it prepaid instead—I’m sorry for the trouble you went to as well as for that. Breakfast was more than enough, and the simmered dishes were truly delicious! Thank you very much for everything. We would love to stay again.

My husband’s favorite Accommodation. This time, the three of us stayed here. As always, the plentiful meals and the Onsen were flawless. The Room has also been renovated and is very clean. If I had to mention one thing, I wish the bathing hours were a little longer. We go in about three times, but there isn’t quite enough time to relax at night. In the morning, we can soak at a leisurely pace, which we really appreciate. We will surely stay again. Thank you very much.

This was our first stay as a couple. The building shows its age, but it has been beautifully renovated and kept very clean. On the day of our stay, there was one indoor bath, one open-air bath, and two private baths. After dinner we used a private bath, and the next morning we enjoyed the open-air bath. The water temperature seems to be adjusted by adding cold water; for me it felt a bit hot at first but quickly became just right and very relaxing. The food was excellent—everything was delicious, including salt-grilled yamame trout and wild herb chips—and after returning home I had gained 1 kg. We were worried about ferry service due to the typhoon, but there were no issues. At night, looking up at the sky felt so close, and Orion shone beautifully—it was truly moving. We would love to visit again.

I stayed here when I visited Chichibu to enjoy the spring season. The staff’s attentive and friendly service was very pleasant. The Accommodation had a charming atmosphere, the meals were delicious, and I was very satisfied.

I was a bit worried the road to the Accommodation went so far back, but I arrived safely. It’s a quiet Accommodation on the edge of a rural area. They also offer day-use bathing, but the bath area is spacious so it never felt crowded. The Onsen water was soft and at just the right temperature, and I could relax and soak at ease. Dinner was delicious, and I even enjoyed the kamameshi to finish. At night, the open-air bath under a sky full of stars was outstanding. The rice at breakfast was excellent—no surprise for a region known for its rice. It’s not a flashy Facility, but it was a warm and pleasant Accommodation.

With the No Meals Included plan, you can enjoy a great-value stay. They also provided us with a Room with a wonderful view, and we had a very comfortable stay. The bath temperature was just right—was it free-flowing natural hot spring water? As some other reviews mentioned, the kind manager seems to handle everything solo, from front desk service to cleaning throughout the property. I couldn’t help but worry what would happen if he were no longer there. Next time I’d like to stay longer, and I hope he’ll be treated well—perhaps by adding enough budget to hire two or three part-time staff members.

The service was excellent, and we had a very comfortable stay in a clean, well-cared-for Room (Japanese-style). The meals featured a great selection of local specialties and were both fun and delicious. However, I was surprised that someone on the same floor had a dog. I could also hear it barking in the Room, which was a bit unpleasant, and I wondered whether this is allowed. Other than that, everything was perfect.

I was looking forward to the Onsen, known for its 800-year history. It was a free-flowing natural hot spring with very hot water—truly excellent. The meals used local ingredients, and I enjoyed the stylish tableware, dining area, and jazz music. The staff were also very kind. The Room was barrier-free, and I felt it would be suitable even for wheelchair users. The only disappointment was that, since it is an older Facility, some maintenance seemed lacking—for example, a coin locker was broken. Overall, I was satisfied. Thank you very much.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

As it was our first time camping/glamping, I think it was well suited for beginners. I won’t go into details as I don’t want to negatively affect the Facility, but when my child got burned, you took great care of us. Without showing any displeasure, you responded with such kindness in so many ways, and we are truly grateful. It was a little disappointing that it became pitch-dark at night with almost no streetlights and felt scary, and that there was no bathtub for the morning Onsen. Other than that, we had an amazing time: delicious food until we were completely full, very clean toilets and wash areas, activities like a campfire and roasting marshmallows, and the outdoor playground equipment. The Room was also lovely and comfortable. Every staff member was wonderful and made us feel warmly welcomed. Thank you very much.

I stayed here with my parents, who came from far away, while I was on a solo work assignment for my child’s sports day. Just as rumored to be a “beauty bath,” the hot spring left my skin silky smooth and warmed me through to the core—I was completely satisfied. The food was delicious, and we all agreed we want to come again! We were truly satisfied with the hospitality, which exceeded the Accommodation Fee.

We planned this trip because we were drawn to the catchphrase of “Sanwaso, a heartwarming Accommodation for dogs.” The staff were all very kind, the Room was extremely comfortable, and above all, seeing our dog’s happy face made it special. Inside the Accommodation, you can spend time freely, and there was a bathtub prepared for dogs, so we could enjoy the Onsen together. The meals were also very delicious. We’re glad we chose this Accommodation. If we have another chance, it’s an Accommodation we would love to visit again.

This was my fifth stay. Despite the high price, it was the worst so far. What was good: The Onsen hopping was as good as always. What was bad: At dinner, I ordered a draft beer, but it took a long time to arrive. When I rang the bell to call staff, the female attendant said, “Was it not served yet?” in an extremely unfriendly manner. Also, although I requested the same Room as last time, I was given one where the sink and toilet were in the same space. There were also steep steps inside, which was difficult for elderly guests. There were no power outlets near the bed, which was inconvenient. The TV couldn’t play YouTube (even though I have an account), which was very disappointing. It felt like an ordinary Room with only a massage chair. I will think twice about staying again next time.

A deer figurine welcomes you as you step into the entrance. Next to the noren curtain at the men’s bath is a nostalgic vending machine with small shampoo & conditioner bottles, razors, and more. The retro lighting above the sink in the Room adds to the charm. It was a clean, calming Accommodation that retains the atmosphere of a classic Showa-era Hotel in Hokkaido. This time, we stayed with our dog. At the dining area where you can spend time together with your dog, we enjoyed wild mountain vegetables and a rare simmered oshorokoma (white-spotted char). The fresh venison was also very delicious. A Hotel we’d love to visit again!

You can enjoy a 24-hour onsen with natural hot spring water flowing directly from the source! The room was a renovated twin room, and the sunken kotatsu was an interesting feature. The beds were fluffy and very comfortable, making for a pleasant stay! For dinner, we had the famous Kiritanpo hot pot served individually in small pots, along with shabu-shabu featuring Kazuno beef and Hachimantai pork—everything was delicious! As mentioned in reviews, there were plenty of options, leaving us fully satisfied. There was also a wide selection of local sake available for tasting. After check-out, I realized I had forgotten something, but they contacted me immediately so I could retrieve it. I truly appreciate their kind assistance! Thank you very much.

This time we came to Yugawara to see fireflies. It was truly magical and moving. Although this Accommodation is old, the bathroom and water facilities in the Room have been nicely renovated, and there are four private Onsen baths, so you can relax and enjoy them at your own pace. The meals can be served in your Room and were very delicious. We chose the smaller course, but it was more than enough for us seniors. However, perhaps because the building is old, we were quite bothered by noises such as footsteps at night and woke up several times. Next time, we would like to stay in a Room with a private bath. Thank you very much for taking care of us.

Set in a lush natural setting, this spacious private Accommodation offers a quiet, relaxing stay. Escape the bustle of everyday life, soak in the Onsen available all night, and enjoy delicious meals for a truly refreshing getaway. With well-stocked amenities and meal options for children, families are welcome too. Guests of any age—whether traveling solo or in any group—can enjoy a wonderful time here.

This was my second stay, and it was relaxing again. I have stayed at other accommodations in Zao Onsen several times, but this accommodation is highly recommended in every aspect—Onsen, meals, and price. During my previous stay, the elevator directly connected to the open-air bath was out of order, which was inconvenient. This time it had been repaired, making access from the room to the open-air bath smooth—I ended up using it five times. Both dinner and breakfast were served as set meals, and we were very satisfied with the quality and variety. We stayed as a family of three and felt refreshed in every way. We will definitely return. Thank you again for a wonderful stay.

This stay became a truly memorable experience. The staff welcomed us with warm smiles, guided us around the Accommodation with great care, and showed thoughtful attention to every detail—service that naturally made us want to return. We felt comfortable throughout our stay. The Onsen was, simply put, outstanding. Our Room had a private open-air bath that we could enjoy all to ourselves. The water temperature was perfect, and from the moment we stepped in, it felt as if all the tension left our body. Soaking slowly while looking out over the beautiful forest was pure bliss, and we enjoyed it many times during our stay. The amenities also had a wonderful fragrance and quickly became a favorite. We chose the sake tasting Plan, and each selection had its own character and was fun to compare. As a sake lover, I was especially happy to be able to order Hiroki Aiyama separately—an exceptionally rare bottle—so finding it on the menu genuinely thrilled me. It paired perfectly with Aizu dishes such as herring marinated with Japanese pepper leaves. Being able to enjoy such precious sake while traveling is a truly luxurious memory, and it felt like something unique to an Accommodation in Aizu. They also lend inflatable rings for the Onsen. At first I thought, “An inflatable ring in an Onsen?” but after trying it, I was honestly amazed by how comfortable it was. Floating effortlessly while soaking lets you relax even more deeply than usual. It made me appreciate both their creativity and their playful desire for guests to fully enjoy the Onsen experience. The inflatable ring left a strong impression—I could soak almost face-down in complete relaxation. The cuisine, Onsen, and service were all excellent; this wasn’t an Accommodation where only one aspect stood out—the entire experience was consistently high quality. Thoughtful care could be felt everywhere, and the whole place overflowed with genuine hospitality. People say travel is defined by where you stay, and this visit truly proved that saying right. From the superb Onsen and heartwarming service to the eye-opening inflatable ring experience, it became a wonderful trip filled with great memories. We would love to visit again in another season—thank you very much.”