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I had a wonderfully relaxing stay at a comfortable pace. It was quiet and spotless throughout, and the Onsen was incredibly open and wonderful. Every meal was deeply delicious. The staff were also very pleasant and welcoming. I feel as if both my body and mind have been refreshed. I can hardly believe how reasonably priced it is. Thank you very much. I will definitely return.

This was my first time visiting Sarugakyo Onsen, and to be honest, it didn’t feel like there was much sightseeing, but this Accommodation was so wonderful that I’d come back just to stay here again. The staff were all very hospitable, and the food was excellent. The pizza in particular was truly delicious—I ended up eating far too much. I’d love to visit again! Thank you very much.

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

This was our fourth stay. This time we brought our son as well. My spouse and I stayed as usual in the Hotel building on the 3rd floor, ocean side with a balcony, and our son stayed on the same floor on the mountain side. He also seemed to really like the rooftop tent sauna. I think how wonderful this Hotel is comes across from us returning for a fourth time... We stayed in late June, and although this Review is a month later, was everything okay after the Kumamoto earthquake? It’s close by, so we’re worried.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

The free-flowing Onsen was wonderful. The indoor bath was a bit on the hotter side, while the open-air bath was pleasantly lukewarm, and we fully enjoyed the unique appeal of each. The Room was spacious, and we were able to relax comfortably. Both breakfast and dinner were delicious. In particular, since I’m not fond of beef, I mentioned it in advance and they kindly accommodated my request. Thank you very much. Not only the meals but also everything else—including the Shuttle Service to the station—was handled with great kindness by all staff members. It was truly refreshing, and we had a wonderful time. We would definitely like to stay again.

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

Since guests remove their shoes at the entrance, the floors throughout the property are very clean. You can choose your preferred brands of shampoo, conditioner, face wash, etc., select from pillows of various heights and firmness levels, and there is a wide range of samue loungewear sizes. You can also take your favorite drinks—from alcohol to soft drinks—back to your Room. The Room layout is very practical, and no matter where I wiped with an alcohol wipe, there was absolutely no dirt. It was very comfortable. The bath had shower heads such as ReFa and Mirable. If there were more dinner menu options, it would be perfect.

We stayed for one night. The Onsen was wonderful and very relaxing. The meals were delicious, and we really enjoyed chatting with the staff member who took care of us, which made the meal even more enjoyable. Since we were traveling to Nagasaki the next day, we truly appreciated your thoughtful arrangement to serve breakfast earlier. Thanks to you, it became a very fun girls’ trip. After returning home, we heard about the major earthquake in Kumamoto and are very concerned. We are also survivors of the Kobe earthquake 30 years ago, and we still remember how difficult it is without lifelines and how frightening aftershocks can be. We are sending our support from Kobe and hope Kurokawaso and Kumamoto Prefecture will recover as soon as possible. We would love to stay again. Thank you very much.

I stay here once or twice every year, and it is always a truly pleasant experience. The buffet meals are all delicious—there’s nothing that feels mediocre—and the baths are spacious and comfortable. Some of the bath facilities (such as the showers) feel a bit dated, but there are no issues with using them, and having towels freely available made my stay very comfortable. I would definitely like to visit again.

No matter how many times we visit, Osawa Onsen never disappoints. We were very satisfied again this time, including the attentive service from the staff. On the drive home, we were already planning when to come back next. Thank you very much.

This time, my spouse and I traveled around Kumamoto by rental car with our two sons and stayed in Kurokawa Onsen. The atmosphere of the entire Onsen town was very calm—quiet, charming, and a wonderful place to relax at a leisurely pace. The quality of the Onsen water was excellent, and we felt deeply relaxed after bathing. The Ryokan staff were kind and attentive, and the Room was clean and comfortable. It was a very satisfying stay for our whole family and one of the most memorable highlights of our trip to Kumamoto. We highly recommend this Onsen destination for family trips as well.

The hospitality was excellent. At the front desk, the dining venue, and the reception for the private bath, everyone greeted us with a smile. It was our first stay, and we had a very comfortable time. An ocean view and direct access to a beautiful beach made it easy and fun to enjoy the sea even with our young grandchildren. We truly appreciate that you kindly accommodated changes to ingredients we don’t like. Enjoying a beer on the terrace while looking out at the ocean— this Accommodation was exactly what we chose to soothe our tiredness. We’re so glad we went! Done—we will definitely return. We’ll be back again. The private bath was wonderful! With a slide, our grandchildren were thrilled.

As a truly secluded Onsen, the drive to get there was challenging, but it was a wonderful Accommodation well worth the effort. Surrounded by abundant nature, even the wait for the cable car was enjoyable as we took in the gorge views and watched small birds. We also used the private bath first thing in the morning and were able to fully enjoy the Onsen while embraced by quiet nature—it was truly an exceptional moment. All of your staff are wonderfully international, and rather than striving for perfection, each person’s sincere, heartfelt work came through, which made us feel very warm inside. At dinner, you kindly changed our table to a window seat, and we enjoyed delicious dishes along with the beautiful scenery. My European husband was also very satisfied. Next time, we would love to return during the autumn foliage or snowy season. Thank you very much for a lovely stay.

It was a soothing escape from my hectic daily routine. It was wonderful—I’ll definitely stay again. Thank you very much.

Since my femur fracture, we’ve been staying in a Room with an open-air bath, and we’re completely satisfied with the meals, the Room, and the bath. The staff are wonderful as well, so we keep coming back. It’s a bit far away, but it’s our couple’s motto: “For birthdays, we come here.”

This is the most satisfying Ryokan I have ever stayed at. The hospitality was beyond anything I could have imagined. The owner, the proprietress, and all the staff were wonderful people, and their warmth truly touched my heart. The meals, centered on seafood, featured outstanding ingredients and careful preparation—I was completely satisfied. What deserves special mention is the owner’s 100% buckwheat handmade soba: its aroma and smoothness were exceptional. I live in a prefecture known as a soba mecca, but I have never had soba better than this. Even the breakfast vegetables were all pesticide-free and homegrown, made with real care. The Onsen water was a reddish cloudy spring that felt gentle on the skin and relieved my fatigue. The building has a dignified presence with a sense of history. In every way it was outstanding—an Accommodation that makes you want to return again soon.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

We stayed for two nights to explore around Naha City. It was convenient to take the bus from the stop right in front of the Hotel to the outlet mall and Kokusai-dori. On the first day, we had dinner at the Hotel; the sirloin steak was tender, and everything was delicious, including the appetizers and dessert. On the second day, we went to the Italian restaurant next door; it had a beautiful sunset view, high-quality food, and a wonderful atmosphere. There is a spacious Onsen, and it was very relaxing to soak in it after getting tired from playing in the pool with our child.

I wanted to support a locally run, family-owned Accommodation, so I chose Irifune this time. The moment I stepped inside from the entrance, I was thrilled! After leaving the large public bath in the morning, I relaxed in the lobby with a cup of coffee. Spending unhurried time in the lobby while enjoying the traditional old house atmosphere was wonderful. The Room, the private bath in the Room, and the meals—everything was outstanding! I also purchased a pair of geta sandals. From now on, every time I wear them, I’ll remember Irifune and enjoy that lingering feeling in my everyday life. If I use them as indoor slippers, I’ll have more chances to wear them, so I plan to use them indoors. To all the staff: when I come back to Kumamoto, Irifune will be my only choice for a Reservation! Thank you for taking such great care of me! Thank you very much!