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While there are areas for improvement—such as outdated Facility features, long elevator wait times, a washer-dryer that is not very effective (laundry dries faster when hung outside), and long waits for breakfast—we were able to enjoy the pool until late at night, the food was delicious, the Room was spacious, and we had a fun and fulfilling resort stay.

I often stay here when visiting Naha, Okinawa. The Shuttle Service to the airport is convenient, as it can be arranged to match my flight schedule. There is an Onsen and a sauna, and the rates are reasonable. I also enjoyed the breakfast—it was delicious. I was surprised they even had wine. I was even more surprised that from 1:00 PM to 3:00 PM before check-in, alcoholic drinks such as beer and ice cream were available freely. Thank you very much for upgrading me to a high-floor room.

This was my first time visiting Sendai. Since I was traveling alone, I chose an affordable place as close to the station as possible. It was about a 10–15 minute walk from Sendai Station, and next to the front desk there were free juices available after 3:00 PM. It was quite hot, so that was really helpful. The breakfast buffet offered both bread and rice, with a good variety of side dishes. Drinks were replenished quickly whenever they ran low, which was great. There is a large public bath, but the men’s and women’s baths alternate by time slot, so unfortunately I couldn’t use it at a time that suited me.

I stayed with my 84-year-old mother. Using the large public bath would have been difficult for her, so we chose a Room with a private Onsen. The meals were very delicious, and the staff who served us were extremely courteous, so we were very satisfied. The in-room Onsen was also excellent. We also enjoyed the Facility services such as sweets and drinks, and in the morning we appreciated the fruit and yogurt as well. We knew from the start, but the stairs and getting around were challenging. Also, depending on the person, the front desk staff did not feel very welcoming.

We chose the BBH Group for the first time based on our junior-high and high-school children’s wishes: they wanted a buffet-style meal and, if possible, karaoke or table tennis. The Reviews here were very helpful. We arrived around 2:30 p.m., and we were able to check in; Happy Hour had already started as well, which we appreciated. There was no explanation about karaoke, so we had to ask ourselves, but we were able to make a Reservation. Badminton and table tennis could be enjoyed without a Reservation. We brought our own badminton rackets. The staff were friendly, and we enjoyed BBH’s signature Happy Hour oden and drinks, the buffet meals, and the late-night soba served from 9:00 p.m. We also enjoyed items like minced tuna and salmon at breakfast, though I felt they could have been offered at dinner as well. Since everyone seems to have dinner at the same time, waiting for the only elevator took a while, so we used the stairs. Even if it’s not used often, there was far too much dust buildup. In the game corner as well, there were visible streaks of dust on top of surfaces. With 30% PayPay points applied, our out-of-pocket cost came to just under ¥10,000 per person, which felt reasonable.

We had a comfortable stay. Thank you.

The entire Facility has been newly renovated, with modern and comfortable rooms. The 18m² space feels very spacious, even with two suitcases open. A commendable feature is the water dispensers available on every floor, and the curtains in the rooms are designed to overlap, preventing any light leakage. The mattress is moderately firm, and there are two types of pillows—one firm and one soft. Although I prefer memory foam pillows, I woke up without any neck pain. The bathroom amenities have a subtle fragrance, and skincare products available in the lobby are all from POLA and highly effective. If you need room cleaning or trash removal, you can conveniently request it via the smart TV before 9 AM the next day. During my stay, it was very quiet without disturbances from housekeeping or neighbors in the morning. Upon check-in, guests receive drink vouchers that can be used for complimentary coffee or juice at the first-floor restaurant. There’s also a scale on the first floor to weigh your luggage after packing. In terms of location: It’s right next to Senso-ji Temple; you can see both Senso-ji Temple and Tokyo Skytree from within the hotel. UNIQLO is directly across from it—perfect for dropping off purchases before heading out again—and nearby attractions include Fuglen café as well as popular eateries like Asakusa Unana (eel rice balls) and Kagetsudo within a 5-minute walk; these can be brought back to enjoy at your leisure instead of eating on crowded streets. Ichiran Ramen (with its unique octagonal bowls) and a 24-hour Don Quijote store are also close by. At night, street stalls create an atmospheric vibe—it’s incredibly convenient overall. However, there are some inconveniences regarding transportation: The nearest station is actually Asakusa Tsukuba Express Line Station rather than Ginza Line stations like Asakusa Station or Tawaramachi Station—the hotel sits roughly between these two Ginza Line stations but isn’t particularly close to either one. From Asakusa Station specifically: walking without luggage feels manageable but navigating through crowds in Nakamise Shopping Street while pushing suitcases could be challenging upon arrival; Tawaramachi Station offers easier access along main roads but being smaller requires finding exits equipped with elevators beforehand—otherwise carrying luggage up/down stairs becomes unavoidable if mistaken entry/exit points occur. Booking services were thoughtful enough—they sent an email detailing weather forecasts during my stay alongside directions for reaching this Facility most conveniently from airports (though I’m unsure whether this was provided by IKYU.com or directly by them). Overall experience was excellent! Check-in starts early at 2 PM while checkout extends until 11 AM; they also allow luggage storage after checkout which adds convenience post-stay too! However—the biggest downside lies within smoking areas located only on ground level where insufficient ventilation causes lingering smoke odors throughout lobby spaces whenever automatic doors open/close frequently during peak hours affecting air quality noticeably indoors despite otherwise exceptional offerings elsewhere onsite!

The Hotel staff were very kind and attentive. The meals were delicious and served in generous portions. We were extremely satisfied with our stay at this Hotel!

This was my first visit in midsummer, and I felt this is a place best enjoyed during the cherry blossom season in spring or the autumn foliage season. Back to the main point: the food was good, but overall my satisfaction level is 4 out of 5.

I enjoyed a beer as a welcome drink and another after the bath. After bathing, my skin felt silky smooth and my hair was wonderfully soft—everything was perfect.

I was happy to find an air purifier already provided—it seems like it may now be standard. Everything was almost contactless, and this time I wasn’t bothered by any noise, so I slept well. I really like the hot stone, and I hope it won’t be removed during the renovations.

When I went to the front desk to ask if I could park my car before check-in, there were only foreign staff and I couldn’t communicate well. We stayed for two nights, and my wife lost the Room key, so I contacted the front desk, but again it was foreign staff and they didn’t understand—saying they would check—and that was it. However, with pre-registration enabling instant check-in via QR code and a Room mirror with tablet functions for instant check-out, I feel this Hotel is ahead of its time.

The title may be a bit over the top, but this is my absolute favorite place—one that needs no introduction. Because of 1899, I can truly rest and then return to everyday life feeling ready to do my best again. This time, I enjoyed matcha every day and felt peacefully fulfilled. I’m also always excited that the breakfast selection has grown even more. It warmed my heart to know the front desk staff remembered me—I was truly happy. Thank you very much. I’m looking forward to the Autumn Rest Plan. I’ll be back again, and I appreciate your continued support.

The view from the spacious Room felt endlessly open. Since it was a south-facing Room, we could often see planes landing at Kansai International Airport. Even after stepping out briefly, it seemed to detect that and would turn off the TV or require logging in to YouTube again, which was a bit inconvenient but not a big deal. The room service fried chicken seemed to be made with high-quality oil and ingredients, and it was delicious without feeling heavy—we finished it all. It was a little disappointing that the breakfast coffee on the second night was, for some reason, like hot water lightly tinted with coffee.

The room was very clean and spacious, allowing for a relaxing stay. The meals were delicious, and the large public bath and open-air bath offered both hotter and slightly warm options, making it easy to enjoy for extended periods. Despite being early September, cicadas were chirping, creating a nostalgic atmosphere to savor the end of summer while relaxing in the open-air bath. Thank you to all the staff for making it a memorable experience!

I thought the temaki sushi dinner was a really great idea. It looks like the kids would enjoy it too. The bath is also an Onsen, and my skin felt so smooth afterward. The view is outstanding!! It’s right in front of Sunset Beach. I hope I can come again...

Thank you for taking care of us, even though it was just one night. All the staff were very pleasant. When we told them we were planning to visit Kinomiya Shrine, they gave us a voucher for a sweets set that could be used at the shrine, and thanks to that we were able to enjoy oshiruko and cookies. Thank you very much. There are many steep slopes on the way up to the Hotel, so I think it would be tough on foot. Dinner was great—the soup was especially delicious. We were able to relax in a Room with a private bath. However, I really wish there had been a round stool or some kind of simple chair at the sink in the Room. Women often spend a long time at the sink doing their hair and makeup, so having a chair would be helpful. The view from the Room was absolutely wonderful. I’d like to come again. Thank you very much.

I have stayed here many times. The bathroom has a separate bathtub and washing area, so you can relax and enjoy a long soak. Many of the front desk staff are from Okinawa and are very kind. The breakfast is delicious, and this Hotel offers great value for the price. I highly recommend it.

The staff were very pleasant, and overall we were very satisfied. I was a bit concerned about some dark staining around the sinks in the large public bath changing area (it seemed clean and well maintained, though). My grandchild wanted to play table tennis, but it was only available until 9:00 p.m., so we couldn’t, which was disappointing.

I stayed for a Multiple Night Stay. The Room was stylish and provided a calm atmosphere, and the absence of a TV allowed me to relax and escape from daily life. Although it was a shower-only Room without a bathtub, the water pressure was excellent, so there was no inconvenience. The meals were extremely delicious, and all the staff were kind and attentive. In particular, the restaurant staff checked in to see if I needed anything, offering very pleasant service. I would love to stay here again.