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It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

Whenever I go to Suzuka Circuit to watch Super Formula, I always stay here. Thank you as always!

For the past few years, I’ve been staying at the Phoenix Park Hotel whenever I visit Nago. Before that, I used other Accommodations as well. This Hotel is quiet, and 21st Century Forest Park (the beach) is just across the road—an excellent location, with a Starbucks also set to open on the beachside in mid-April 2026. The number of parking spaces in front of the Hotel is limited, but there is plenty of parking on adjacent lots (three locations within a 30-second to 2-minute walk), so it’s not an issue. There’s also a Seven-Eleven within a short walk (under 5 minutes). Emerald, a pasta & pizza place right near the Hotel, is delicious, serves generous portions, and offers reasonable prices. I plan to stay here again next time.

I’m a repeat guest. The staff are always kind and attentive, and I’m impressed by the heartfelt hospitality each person provides. Once again, I had a comfortable stay from start to finish, and this is a Hotel where I always want to stay whenever I visit the area. The building has been renovated and feels very clean, with thorough housekeeping not only in the guest rooms but throughout the entire property. The location is convenient, and having access to the large public bath allowed me to relax and recover from work fatigue. Dinner was delicious again, and since the menu was different from my previous stay, it felt fresh and enjoyable. It offers great value for money, with such a satisfying selection that there’s no need to go out for food or drinks. Highly recommended especially for those who want to take it easy at the Hotel. I was particularly touched by the thoughtful attention shown by one of the female staff members during dinner. This warm service is one of this Hotel’s greatest strengths. I would definitely like to stay here again whenever I visit this area—an Accommodation I’d love to make my regular choice and highly recommend.

The service was excellent, and I had a very comfortable stay. I will use it again. If I’m being strict, there is no Onsen, and there were a few spots in the Room that felt a bit dated, so I rated those 4 stars. Overall, it’s 5 stars. Thank you very much.

The front desk staff were very helpful, and the Yakumo breakfast on the second floor was beautifully presented, delicious, and offered a wide variety of dishes—we were very satisfied. It was a lovely Hotel that made us feel at home.

A facility combining a bathing complex with Accommodation. Stay in a Room with an open-air Onsen bath and sauna, facing the mountains rather than the road. The bath water is silky and lotion-like, with a perfect temperature that pairs wonderfully with the sauna. The washing area is spacious, and the Room is long and narrow. The large public bath also offers plenty to enjoy: a pot bath, open-air Onsen bath, a reclining bath with about 1 cm of water depth, a carbonated bath, a groundwater (?) bath, an indoor electric bath, and a sauna—ideal for Onsen lovers. Conveniently located about a 3-minute walk from the station.

The Hotel itself was very clean, and the staff, service, and location were excellent. However, I saw several guests with tattoos at the pool. I understand that rules vary by Hotel, but since this is a Resort Hotel pool, clearer rules and guidance regarding tattoos would help families feel more comfortable using the facilities. Other than that, my stay was comfortable and I was satisfied overall.

The thorough explanation of the facilities at check-in and the attentive service at the buffet restaurant were excellent.

The large public bath on the first floor is a highlight. Each Room has a unit bath, but I have never used it. The public bath is also available at night and in the morning. The breakfast buffet in the morning is not very good—please consider it a bonus.

It felt much improved compared to my previous stay. The Room refrigerator had been replaced, so it could easily fit plenty of bottled drinks and food, and the TV in the Room I used before— which didn’t display properly—was working fine this time. The Wi‑Fi was relatively fast as well, which made it easy to work and watch videos. Although the building is clearly aging overall, it’s about a 10‑minute walk to Hakodate Station, there’s a Seicomart nearby, and while the large bath and sauna are separated by alternating hours for men and women, they were great amenities that made the stay very comfortable. Also, if you choose the right season, you can stay at a very reasonable price—excellent value for money. I’ll definitely stay again!

This riverside Accommodation was truly wonderful. Meals weren’t the typical one-set Ryokan style; there were several choices available. The portions were just right—not too much—so I could sleep well at night, and I also felt thoughtful attention to detail throughout. I was especially grateful that, unlike many places, there was no noise from children during meals, so I could enjoy everything quietly and at a relaxed pace. Dining while enjoying the cool breeze and scenery through the riverside windows became an unforgettable time. For bathing, I used a private bath. Because I have surgical scars, I was most grateful that they prepared a private bath where I could bathe with peace of mind. The free-flowing natural spring water was beautifully pure and felt cleansing even to the soul. The Room had double-pane windows for soundproofing and insulation, showing how carefully it had been renovated. Since I’m not used to sitting on tatami floors in daily life, having a bed and table made the Room very comfortable, and I appreciated that consideration. Also, as someone with strong cleanliness preferences, I really appreciated the small but thoughtful touch of providing unopened individually wrapped pocket tissues instead of a partly used box of tissues often found in Ryokan. The meals were also pleasing for someone like me who pays attention to additives; in particular, they had a nostalgic flavor that reminded me of my grandmother’s cooking—she was especially good at German cuisine. The juice served was freshly squeezed as well, and it was clear that each dish had been prepared with great care. I was genuinely happy to find an Accommodation like this in Japan. Both the proprietress and her husband were very friendly and interacted with me at just the right distance—even though I’m shy—so my stay felt truly comfortable. If I have another chance to visit Gero Onsen, I would love to book a Multiple Night Stay—starting the morning with German beer and then enjoying lunch as well. Thank you very much for such a pleasant stay.

The staff were very friendly, and the Onsen was great with pleasantly salty water. The meals were exactly as shown in the photos—fresh and delicious—and the portions were generous. I would like you to prevent cigarette smoke from the smoking area from drifting over.

This was our first time staying here. The Room had a beautiful ocean view, and the location was excellent. We were also glad it came with a bath. What surprised us most was how delicious the food was. The sashimi was wonderful, and both the fish and meat dishes felt like high-end French cuisine. We chose a Japanese breakfast, which also impressed us with its variety and outstanding flavor. During our stay, there was a fireworks festival at Toi Coast, so we drove about 10 minutes to watch. We could also see a luxury cruise ship on the sea, making it a very memorable fireworks display. We would love to stay again if we have the chance.

This was our fifth stay. The service from the international staff during meals was excellent. Their Japanese was very good, and they spoke clearly, which made it easy for us seniors to understand. The portion sizes were just right, and the dashi broth was outstanding. We will be back again.

The Onsen is the main highlight, and with a full range of comfortable amenities, I was able to enjoy a truly fulfilling day. After working up a sweat at the gym, I played a little table tennis and felt like a kid again. The sauna is spacious and made of wood, and there is also a mist sauna—I did five rounds in total. To finish, I relaxed in the shallow pool and took a break with a draft beer. The large public bath left me feeling refreshed.

The kids were thrilled with the pool, karaoke, table tennis, and the huge selection of manga! Adults were just as happy with the sauna, drinks, and the Onsen! All Hotel staff were kind and helpful. Mr. T. kindly accommodated our requests during karaoke on the second day and carefully explained the details of our Room, which made us truly happy. I’m sorry I couldn’t thank you properly when we left. This is an Itoen we definitely want to visit again!

Whenever I stay in Hachinohe, I always choose this Accommodation. The front desk staff are wonderful every time, and I can always enjoy a comfortable stay. I like walking, so I walk to the downtown area as well. I’m also happy that parking is free. If I have the opportunity again, I will gladly stay here again. Thank you.

The parking lot was spacious and convenient. The Room was clean and functional! The only slight dissatisfaction was the lack of a nearby convenience store, but while exploring, I found a yakiniku restaurant and enjoyed a delicious dinner. I appreciated the staff's thoughtful gestures, such as the handmade map.

This is my several-time use during a business trip. Since I always have dinner meetings with clients, I search for hotels around Susukino or Odori due to convenience, but Daiwa Roynet stands out as the most comfortable hotel with spacious rooms, well-equipped facilities, and clean water areas. Although there are cases where I cannot make a reservation due to sudden trips, I would like to continue using it as long as it's not fully booked.