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I chose this hotel because I was drawn to its concept of embracing the whole town. By making great use of the compact townscape, it offers a stay you can’t experience anywhere else, which truly impressed me. The staff member who guided us around the parking area and facilities after check-in was genuinely warm and welcoming, making us feel very comfortable. It was a wonderful hotel that made me want to visit again. Thank you very much.

This is a small luxury Hotel with 55 rooms. As a result, the staff paid close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—this is a Hotel that makes you want to come back again and again.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

Room, bath, amenities, meals, and hospitality—everything was extremely satisfying. My grandchild is still very young, but we would love to visit again when they are older—I’m sure they’ll be delighted. Before that, we’ll be back again as a family (lol).

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

We stayed with our child, and we truly appreciated the thoughtful attention to detail. They prepared futons for our child’s nap, and even provided a baby bouncer and a diaper trash bin, which made us feel comfortable and at ease throughout our stay. The meals were excellent, and we were very satisfied with both dinner and breakfast. We also loved that the soft drinks, beer, and other beverages stocked in the refrigerator were complimentary. Drinks were available after bathing as well, and we felt that every small service was well taken care of. All staff members were polite and attentive, making our stay pleasant from start to finish. This is a wonderful Ryokan where families with children can stay with peace of mind.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

As a car and racing enthusiast, I love the details of this Hotel. The weather wasn’t great this time, but I was glad I could still see Mt. Fuji from my Room. I always choose the “view assigned by the Hotel,” and you can enjoy it no matter which side you get. This time again, we had dinner at Robata Oyama, and it was delicious—we were very satisfied. I also really like the breakfast.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

This is the most satisfying Ryokan I have ever stayed at. The hospitality was beyond anything I could have imagined. The owner, the proprietress, and all the staff were wonderful people, and their warmth truly touched my heart. The meals, centered on seafood, featured outstanding ingredients and careful preparation—I was completely satisfied. What deserves special mention is the owner’s 100% buckwheat handmade soba: its aroma and smoothness were exceptional. I live in a prefecture known as a soba mecca, but I have never had soba better than this. Even the breakfast vegetables were all pesticide-free and homegrown, made with real care. The Onsen water was a reddish cloudy spring that felt gentle on the skin and relieved my fatigue. The building has a dignified presence with a sense of history. In every way it was outstanding—an Accommodation that makes you want to return again soon.

We stayed here for the first time during the autumn Silver Week for a Multiple Night Stay. Thanks to IKYU, we were able to discover this wonderful Hotel. The natural surroundings are beautiful, the architecture and interiors are excellent, the staff’s smiles are warm, and the dishes at the restaurant are beautifully presented—truly the best hidden retreat Hotel unique to Kumihama. Next time, I hope we can make a Reservation for spring Golden Week, so I plan to check IKYU’s site carefully. To everyone at Holiday Home, thank you very much for your kind hospitality.

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

We stayed here to celebrate my husband’s birthday, and it turned into a truly wonderful stay. We don’t drink alcohol, and when we mentioned that, they kindly replaced the drinks in the Room refrigerator with non-alcoholic options. We really appreciated such thoughtful attention. At dinner, they also gave my husband a single rose as a birthday gift. We were deeply moved by this unexpected and lovely gesture, and it became a great birthday memory. From the open-air bath in our Room, we could look out over the lake—the view was absolutely stunning. Soaking in the open-air bath while enjoying the expansive scenery was incredibly relaxing, and being able to enjoy the Onsen at our own pace whenever we liked felt like a real luxury. Dinner was delicious as well—especially the pizza! It was so good that we ended up having two. If I had to mention one small concern, since it’s surrounded by nature there were quite a few insects. When we tried to use the open-air bath at night, many bugs (like stink bugs) had gathered there, so unfortunately we gave up bathing at that time. That said, I think that’s simply part of staying in such a natural setting. More than anything else, what stayed with us were the view from our Room, the Onsen, the food, and the staff’s warm hospitality. We were able to celebrate my husband’s birthday in a wonderful way and made lasting memories. Thank you very much.

The Room was very clean, and I was able to stay comfortable throughout my entire visit. What I especially loved were the infinity pool and the sauna. With only seven Rooms available per day, it never felt crowded, and I could relax and enjoy them at a leisurely pace. The views were stunning, and you can truly experience an extraordinary escape from everyday life. The staff’s hospitality was also excellent, making my stay very pleasant. Breakfast was delicious, and the bar had a wonderful atmosphere as well. Being able to enjoy drinks slowly while taking in the view was particularly memorable. It’s not an inexpensive Accommodation, but considering the Facility offerings, meals, service, and views, I felt it was well worth the price. I would love to stay again.

We visited as two families, and the quietness inside the Accommodation and the deep presence of nature felt wonderfully soothing, allowing each of us to spend peaceful time at our own pace. The bagna càuda we had for dinner was a memorable dish that carefully brought out the blessings of the season—so impressive that we truly want to taste it again. Chef Yamabito’s culinary philosophy of honoring the natural strength of each ingredient came through quietly, yet unmistakably. The hospitality from all staff members was among the very best we have experienced in any Accommodation. Never excessive, yet attentively supportive exactly when needed, their service allowed us to relax with complete peace of mind throughout our stay. This has become a special Accommodation for our family—one we hope to revisit in another season to enjoy both the changing expressions of the mountains and the cuisine.

With easy access from Junglia and wanting to stay on Kouri Island, I made a Reservation here. It was very convenient—less than a 30-minute drive from Junglia! On the way, seeing the view from Kouri Bridge again after a long time really got me excited! When I arrived at the Hotel and headed to the entrance, a staff member came out to greet me and carried my luggage for me. Since I checked in much earlier than planned, I asked if it would be possible to make a dinner Reservation, and they kindly accommodated me (it may have been the last available seat). Just like the Reviews said, the food here was outstanding! For dinner, I ordered beef sirloin steak, hamburger steak, garlic shrimp, and other Okinawan dishes. Every dish was carefully prepared with great seasoning—truly impressive. Breakfast included freshly baked bread, a salad plate, soup, and coffee; both the portion size and taste were completely satisfying. The Room was exactly as shown in the photos—stylish and clean with a white-and-blue theme—and it was very comfortable. Personally, I really appreciated having a vanity separate from the sink area; it was very convenient to use. I’d love to stay here again when I visit Kouri Island next time!

We’d been looking forward to staying here because of its great reputation for food. Every dish was carefully prepared, and the homemade sweet bean paste in the dessert was lightly sweet and delicious. We wanted to eat it again, so we made a Reservation for November. At the large public bath “Kawa-no-Yu,” you can enjoy natural hot spring water while watching goldfish. There is also a private bath on the 3rd floor of the main building. You can also use the private baths at the annex Tamaya, making this Accommodation perfect for amazing food and Onsen!

The Room, room service, meals, and Onsen were all truly wonderful—we were completely satisfied with our stay! Thank you very much to all the staff. The pajama fabric was soft and very comfortable to wear, so I bought a set as a souvenir. I’d love to come back again as a treat for myself.

With my wife’s birthday coming up again this year, we visited Karuizawa, a place filled with memories for the two of us. We were blessed with great weather and enjoyed a relaxing stay—taking walks and cycling around Karuizawa as the autumn leaves began to change, and spending time shopping. We were also very pleased with the thoughtful hospitality from the hotel staff, including a birthday message card, as well as the delicious food, our favorite wine, and the birthday cake. For us as a couple, this is truly a wonderful hotel.