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Staying amid the vineyards and enjoying the warm hospitality of everyone who supported us made for an exceptional time. This is an Accommodation we will definitely want to visit again.

Everything was excellent. We stayed in a Premium Room and enjoyed access to the lounge—thank you for the wonderful food. The breakfast was, of course, delicious, and I ended up eating too much. The bathroom had a separate washing area, so I could relax and unwind. However, one disappointing point was that inconsiderate guests were making loud noises until close to midnight, which made it hard to fall asleep.

I chose this place to treat my mother to the Summit Dinner Course for her birthday. Everything was outstanding—the beautiful presentation and the taste! The view from the Room on the 3rd floor and from the bath was also wonderful. Since we had an elderly family member with us, we really appreciated the thoughtful touches, such as a non-slip mat in the tub and a chair. We were extremely satisfied, and our whole family had a truly happy time. Thank you so much!

We stayed with you at the beginning of August. We visited with 2 adults and 3 children (6th grade, 3rd grade, and kindergarten), and everyone was extremely satisfied. Our Room was the Deluxe Kousuiden with an open-air bath, and the atmosphere of the private open-air bath was amazing—our kids went in so many times we lost count! (LOL) Of course, the shared baths were also excellent, and since towels are provided there, we never had to worry about running out no matter how many times we bathed. The dinner buffet wasn’t “buffet-level” at all—it was truly delicious! The sushi, steak, and Häagen-Dazs were all fantastic. It was so good that I even managed to drink less alcohol than usual (LOL). The Facility options for kids were also great (arcade games, lounge, water play area outside the lounge, table tennis, etc.), and our family promised we would definitely come back. Also, my wife accidentally left her wallet in the safe when we checked out. Since we had to catch the dinosaur train, we didn’t have time to go back for it—but your staff checked immediately and reassured us so we could keep enjoying our day without worry. It arrived by mail the day after we got home, which really helped. We’ll definitely come visit again!

This was our second stay following our visit in March. Every time, both the meals and the hospitality leave us fully satisfied in both heart and stomach. The open view of Sagami Bay stretching across the entire window was also outstanding. From the spacious open-air 전망露天風呂 in our Room, we could even see the horizon, which was truly soothing. It was such a fulfilling stay that it hardly felt like just one night and two days. We would definitely like to visit again.

This was my 8th stay at the FAUCHON Hotel Kyoto—my absolute favorite in Kyoto, which I love so much. I was visiting Kyoto for a friend’s grand opening celebration, and at the perfect time I received a birthday coupon from the FAUCHON spa. So I decided, “Let’s treat myself to a special birthday FAUCHON hotel stay!” I planned it with excitement—booking the towel cake I’d seen on Instagram and in Reviews on IKYU.com for the first time, along with the spa’s pink bubble bath that had made me unbelievably happy before. It was my third time staying in an East Higashiyama-view FAUCHON Suite, but the sofa and table layout had changed. The moment I entered the room, I couldn’t help cheering at how adorable the towel cake was—I took tons of photos and enjoyed it to the fullest! The handwritten “Happy Birthday” message on my key card, and the illustrated birthday card placed with the towel cake, became precious keepsakes that I brought home as treasured memories. The cute hand-drawn illustrations on both the full-length mirror and bathroom mirror also made me feel endlessly happy every time I saw them. I’m truly glad I chose to spend my birthday hotel stay in a FAUCHON Suite! Since my Plan included lounge access, I spaced it out from my spa appointment and enjoyed an early dinner and drinks. Along with my favorite champagne and umeshu, after enjoying the Shigaraki-ware bathtub in my room once, I topped up fluids and sugar with cola and sweets before heading to the spa. Even for the pink bubble bath at the spa—which I had been looking forward to so much—they prepared another towel cake with a heart. After having my tired feet massaged, I returned straight to my bed in the room and instantly fell asleep—I was blissfully happy beyond words. The next morning, I woke naturally before 4:00 a.m., watched dawn during magic hour, wrote myself a birthday card using one of the room postcards (and mailed it at a postbox at the end of my trip), enjoyed tea and coffee, and savored that Higashiyama view from by-the-window table. The steamed breakfast served in bamboo steamers at restaurant breakfast, as well as a birthday message cake after checkout—and even iced tea brewed by Grandy Master—everything was delicious. It was simply amazing. After buying souvenirs, even tag message attached to tote bag when they stored luggage were adorable too. Until leaving The FAUCHON Hotel Kyoto at last , this is best lingering feeling remained; It was best-ever FAUCHON hotel stay of mine! Thank you so much for such an overwhelmingly happiness-filled time!

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

Although the weather in Hakone was unsettled, we had a wonderful stay as always. From our scenic Room, the drifting clouds and mist felt truly magical. The meals were carefully prepared, beautifully presented, and delicious. Breakfast was also excellent, and we enjoyed an elegant morning while sipping a mimosa. In a relaxing and refined setting, we received excellent service and had a great stay. We are already looking forward to our next visit.

We were completely satisfied with everything—the Room, the meals, and the Onsen! We truly appreciated all the accommodations made for my nephew’s allergies. The kids also found lots of stag beetles and made wonderful summer vacation memories. It looks like this will become an annual tradition.

When I mentioned in advance that we would be staying to celebrate a birthday, they prepared balloons and a congratulatory message in our Room, which truly moved us. They also kindly offered complimentary use of the private bath, so we were able to enjoy a very relaxing bathing time. We were also happy to receive a dessert plate at dinner. For the children, there was a fireworks set, a cute amenities set, gifts for answering quiz questions, and festival-style activities such as target shooting and string-pulling games. There was also self-serve shaved ice where you could adjust the portion size yourself, which was great. At the pool, there were free self-serve rentals of float rings and water guns as well, so we had a lot of fun. There was so much to enjoy that our child was absolutely delighted. We chose the breakfast and dinner buffet options. At dinner there was a live kitchen with hand-rolled sushi and steak (I think), and everything was very delicious. The value for money felt unbelievably good. We went right when service started, so it was probably mostly Japanese guests at first and only moderately busy; however, it gradually became more crowded as more international guests arrived. I think going earlier is more comfortable. The sea bream and tuna sushi were outstanding, and there were also sashimi offerings separately—since we are a family that loves seafood, we really appreciated it. If I had to mention areas for improvement: There was dust under the beds in our Room. Our child playfully reached under the bed and came out covered in dust, which was disappointing. Also (though this may be unavoidable due to the layout), the pool is not connected directly to the large public bath area; you have to move through indoor corridors within the building. After using the pool you need to change clothes before heading to the public bath area, which felt inconvenient—especially for families with children who likely want to bathe after swimming. Because coin laundry is free (and perhaps due to seasonal demand), there can be long waits. A notice said that if someone’s laundry cycle has finished, other guests may move it into a basket—but guests who hadn’t read it seemed startled that someone had moved their items without permission. I understood because I saw the notice myself, but it still didn’t feel great; I wondered if there might be another solution. Since it’s summer and free of charge—and everyone wants to use it—it may simply be inevitable. Overall, we were very satisfied. The value for money was so good that it almost made me wonder if everything was really okay! Thank you very much!

It was a family trip to celebrate our 25th wedding anniversary. The Room was stylish, and the open storage space made it easy to use. The large sofa and TV were very comfortable. The food in the lounge was also delicious. All the staff were kind, and it became a precious memory for us. Thank you very much.

I’ve stayed here so many times that I’ve lost count, but this time I visited with my parents for my birthday trip. No matter when I come, the food is always satisfying, the Room is wonderful, and the Onsen leaves your skin silky smooth—nothing to complain about. Also, the light snacks in the annex lounge are exquisite, which makes me want to stay here again. They even celebrated my birthday, and it was a fantastic trip right to the end. This is an Accommodation that never disappoints no matter how many times I visit, so I’d like to keep coming back. Thank you for a wonderful trip!

Even though it was the day of the Gion Festival Yamaboko Junko parade and there were many guests, I had a comfortable stay. I went to the Onsen early, so it wasn’t crowded and I could relax. Breakfast offered a wide variety of options and was delicious—I ended up eating too much. I would like to stay again.

The views and service were wonderful. The kaiseki dinner during the fireworks was both beautiful and delicious, making it a truly special time for our family!

It’s wonderful to find such a large garden in the heart of Tokyo. I was able to forget about everyday life and truly relax. There were so many international guests that it almost felt like being abroad. The staff were also very kind, and I had a very pleasant stay. Thank you very much.

I really loved the room interior. Enjoying Pierre Hermé desserts in the lounge at tea time was wonderful, and the lounge’s evening atmosphere was so lovely that dinner was especially memorable. The Mountain Lights right in front of the Hotel were also beautiful. The breakfast buffet offers a wide variety, has a lively atmosphere, and is delicious. This is a Hotel I would love to visit again.

The lounge was outstanding. Everything was perfect—afternoon tea, cocktail hour, breakfast, the view, and the service. Thanks to the delicious morning coffee and omelet, and the lounge staff’s warm smiles, I started the day feeling energized. I will definitely return again next time.

The view from the window of the renovated Room is like a painting. We thoroughly enjoyed the in-room bath in complete privacy. Dinner was just the right amount, and we also enjoyed the sea bream rice at the end. The Shuttle Service from Fukuyama Station was also very helpful for those traveling by Shinkansen. We would love to stay again in a different season.

This was my first stay, and it was incredibly comfortable and truly relaxing. The Iconic Lounge was wonderful, but above all, the staff’s hospitality was outstanding, making this a very satisfying stay. My wife was also happy and said, “Thank you for booking such a great Hotel—please take me again,” which made me really glad. We plan to visit again for two nights at the end of January, so we look forward to seeing you then.

On my first stay, I used the lounge and the pool. The lounge menu isn’t extensive, but everything was delicious, and the drinks are brought to your seat, so you don’t have to walk around unsteadily and can relax with peace of mind. Since I was bringing my mother, I hesitated a lot when choosing from several options, but everyone who assisted us provided such pleasant service that I’m truly glad we chose this Hotel. Next time, I’d like to come back soon with my husband! I’ve found another favorite Hotel!