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We visited during the July long weekend with our two children, aged 9 and 5. As soon as we entered the Room, we were amazed by the view from the living room. That alone made the trip worthwhile. Everything in the Facility felt spotless, the view from the bath was wonderful, and there was also a washer-dryer and a fully equipped kitchen. We could truly live here. The activities were also incredibly well organized, and our children had an amazing experience. We harvested vegetables together, made pasta using what we picked, and melted beeswax to make herbal lip balm. Our younger child especially loved getting to actually pound the meat, coat it in flour, dip it in egg, and cover it with breadcrumbs. There’s no way I could give anything other than a perfect 5. We would love to visit again.

It was a truly wonderful Accommodation. The Room, meals, and Onsen were all completely satisfying. The staff were also very kind, and we were able to relax and enjoy a comfortable stay. We also enjoyed the nature of Norikura, and it is an Accommodation we would definitely like to stay at again. Thank you very much.

The bath was excellent. The staff were very courteous, and I would like to stay again. If I had to mention one drawback, there are many stairs, so I would appreciate a ramp.

On my first trip to Toyama, I stayed here for two nights during a 4-night, 5-day visit. I chose this Hotel for its convenient access to the trolley train, the wide variety of Toyama local cuisine, the table tennis, and above all, the incredible view from the Room. The Room was even better than I imagined—wonderful and very comfortable. We were lucky with the weather, so we could clearly see the trolley train, and I was moved every day by the beautiful scenery outside the window. The Onsen was somewhat busy at times but still within an acceptable range. The water left my skin feeling smooth. A small issue came up at dinner, but the way it was handled was truly heartfelt. They even gave my son some fireworks, which added something special to our family time together. It’s impressive that their response made me feel not only that it canceled out any inconvenience, but that it almost happened for a reason. I have great respect for the manager who assisted us. Everyone at this Hotel was wonderful—even down to each greeting from staff members. Thank you to the Shuttle Service driver for taking us back and forth to Unazuki Station so many times! And thank you as well to the woman working at the bar counter in the buffet venue for teaching me how to make a recommended delicious drink! Also, thank you for writing a letter for my son—he was deeply touched. He brought it home as a keepsake and is treasuring it. Toyama Prefecture has so much depth—I found many more places I want to visit. After entrance exams are over, I’d like to come again in autumn. This time I debated between a Deluxe Japanese-Western style Room and a Western-style Room, and chose the Western-style one. The Room was amazing, but now I’m curious about the Japanese-Western style too—choosing next time will be exciting. Beyond just the view, as a woman I was also impressed by how high-quality the hair dryer in our Room was. Such great attention to service detail. Is it the same hair dryer in every Room? My hair felt so silky afterward. If there’s one request: I’d be happy if there were women’s amenities in each Room (or at least amenity sets in deluxe Rooms). Some guests may want light makeup after using the Onsen as well; having an amenity set would make an already perfect stay even better. We used this Hotel as our base while sightseeing around various places. Next time I'd like to stay three nights. Thank you very much for everything!

This large 11-story resort suddenly appeared as we drove along a rural mountain road. The building was clean and didn’t feel old at all. The Japanese-Western style Room was also very practical. The Onsen is a simple hot spring, but both the indoor and outdoor baths are spacious. At the back of the large open-air bath, there were various small tubs that looked like they had bath additives in them, which was fun in its own way. Meals were served buffet-style in a large restaurant. There was an incredible variety of dishes, and there was quite a long line in front of the Western food counter. It seems great for families with children to enjoy dining, but for older guests it’s hard to eat that much and tiring to walk around, so I wished there had been a set menu option. As a Diamond member benefit, we received a full-size bottle of sparkling wine and finished it, but it was too much for just the two of us as a couple. It would have been nice if we could choose something like two cans of beer instead.

I stayed with my mother in her 80s. A Resort Hotel in the forest—we were able to relax quietly and take our time. The lobby, arranged with stone and wood, had a dignified, substantial atmosphere. The Room had plenty of indirect lighting, which felt very calming. However, if you want to read, it would be better to have a reading light. It was also nice to have a bath in the Room. The sulfur hot spring left my skin feeling smooth. At bedtime, the sound of running water was slightly noticeable. Both dinner and breakfast were beautifully presented, and everything was delicious. It was also great that drinks were complimentary in the lounge. There is a large window in front of the counter, so you can feel close to the trees and nature outside. The staff were kind and very pleasant as well. I’d like to stay again.

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a great help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this a wonderful trip. Thank you very much.

The service was attentive, and it was a great Hotel. Above all, the breakfast was excellent. One issue: the Room hair dryer was a small model, and it became very hot quickly when used, which felt unsafe. The inside of the hair dryer was also full of dust, so that was the only disappointing point.

Stayed alone on Friday. The renovated Japanese-Western style room was very clean and provided a relaxing stay. Although the room was near the front desk, karaoke room, and kids' room, it was well soundproofed, and once the door was closed, it was perfectly quiet. The large public bath was conveniently close as well. At the dining area, staff members showed thoughtful consideration by arranging seating to ensure privacy whenever possible. The buffet offered an excellent variety of dishes with great flavors, allowing for a calm and satisfying meal experience. Most notably, while many large-scale hotels often have baths where it's unclear if they use Onsen water or regular heated water, this one had authentic Onsen water with a truly pleasant feel. The location is outstanding with breathtaking views of the sea up close—absolutely fantastic! Being a large chain hotel popular among families, I initially wondered how it would be for solo travelers like myself; however, I thoroughly enjoyed my stay thanks to their hospitality. Thank you very much!

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.

This was our first visit with three people, including an elderly guest. Thank you for offering to lend us a wheelchair as soon as we arrived. Our Room was a top-floor Japanese-Western style room with a great view, and being close to the elevator was very helpful. The meals were thoughtfully prepared and delicious. The only disappointment was the open-air bath: the stairs leading to it were too steep, and it felt so quiet around there that it was a little unsettling to go alone even during the day. All of the staff were extremely polite, friendly, and cheerful, and we truly appreciated your hospitality. Thank you as well for your consideration regarding the wheelchair. We think this Accommodation is very easy to use for families with small children and for elderly guests. We would like to stay here again when we visit Toba.

Thank you for taking care of us for three days. Just as the Reviews said, the hospitality was excellent for guests of all ages, and it felt warm and welcoming. Both dinner and breakfast offered a wide variety of dishes, and we were very satisfied with the ingredients as well. The optional Sado rock oysters were truly “milk of the sea”! If I had to mention one thing, I’d prefer slightly smaller portions with higher quality. It was our first time in Sado, and it turned into a very satisfying family trip.

The all-inclusive plan made us feel at ease. The meals were just the right portion size, which was perfect for us as seniors. The Hotel staff were excellent, and everything was a convenient, comfortable size to use. However, it was a bit disappointing that there was only one karaoke room.

This was my first stay here. We stayed in a Japanese-Western style Room in the Sasara building, which had been renovated and was very clean. The staff member assisting us was a foreigner, so some explanations of the meals were a little hard to understand, but it was clear they had studied well. Every dish was delicious. By chance, it was the first day of the Gero Onsen Festival, and I was moved to be able to watch the fireworks while soaking in the open-air bath at night. We were able to relax and enjoy our time.

Although we try to take a couples’ Onsen trip at least once a month, we were busy this month and couldn’t easily find time—so, as usual, it was a last-minute Reservation. We decided to stay nearby and chose Aoni Onsen for its excellent water quality. Luckily, there was a Room available at just the right time. Best of all, we could use the private bath in the building where we stayed free of charge, so my wife and I enjoyed it before heading to the large public bath. The water was great, everything was clean, and the view was wonderful. Dinner was served at the counter with attentive service for each dish while watching the kitchen at work. There was also an impressive lineup of well-known Akita sake—including Aramasa, which I used to drink almost every night. I thought it might shake my resolve since I had only recently quit drinking, but surprisingly it didn’t. With kind encouragement like “Why not just have a little?”—and with my wife unable to drink—I gratefully accepted their thoughtfulness while focusing on the meal. Since sake had always been part of every Onsen trip until now… I expected to feel lonely about it—but I didn’t at all (even though I used to be a certified sake sommelier). We truly enjoyed the Onsen.

It was unfortunately raining that day, so we stopped by the newly opened Izu no Kuni History Museum “Izushiru” before checking in. The welcome drink system, where you can choose your preferred drink from a vending machine, felt efficient and practical. I absolutely loved the gift zori sandals in our Room and will take good care of them. We used the private open-air bath again this time. There are now two washing stations, so even as a couple we didn’t have to wait and it was very comfortable. The slightly thick, silky hot spring water is wonderful. The floor chair in the Room had been replaced with a higher chair, making it even more comfortable than before. Since it was raining, we enjoyed soaking in the open-air bath attached to our guest room and watching baseball on one of the two TVs that can receive satellite channels. All of the meals were delicious and the portions were just right. After dinner, being able to use the coffee machine in the lobby also added to our satisfaction. All of the staff were very pleasant and welcoming. There’s no excessive service—just a great Accommodation you can enjoy even on rainy days—and my wife likes it too, so it’s becoming our regular place in Izu Nagaoka. We look forward to staying again.

As a self-employed person, it’s hard for me to take time off, but I was finally able to bring my elderly mother—who had been saying for so long that she wanted to visit an Onsen—for a one-night stay. I chose this Accommodation after reading Reviews, hoping we could relax more than at a large Hotel. Since we stayed on a weekday at the end of summer, the rooms were only about half occupied, which was also nice. The staff were all smiling and pleasant. We checked in early and enjoyed the Onsen before dinner. Dinner was served in private dining rooms with table seating. There were many dishes, but each portion was small enough to enjoy comfortably; everything was served warm at just the right pace, and the flavors and seasoning were perfect—we were very satisfied. The timing worked out well for the Onsen too, so we hardly ran into other guests and could take our time in both the indoor bath and the open-air bath. Staying during the autumn foliage season may be difficult due to crowds, but my mother said she definitely wants me to bring her again.

Choose a Hotel near the cable car entrance to the Alpine Route—it's surprisingly close, so we were able to depart at a relaxed pace.

Above all, the location is excellent. The Red Brick Warehouses are just nearby. You can walk to the Mt. Hakodate Ropeway station, and it’s also a quick taxi ride. There is Ramen Ajisai right in front of the entrance. The bath was clean, and the hair dryers included Panasonic and Dyson. We were also able to try out different shampoo and conditioner. After the bath, there were probiotic drinks and ice pops. We enjoyed salmon roe at breakfast and were very satisfied. My husband especially enjoyed the desserts. We’d love to stay again.

Although our stay was short, the Facility had a wonderful atmosphere and we were able to relax and enjoy a peaceful time. The next morning, we enjoyed the Onsen and sauna—it felt great, and both body and mind were refreshed. Since we arrived just before midnight (24:00), it was a bit disappointing that we couldn’t use the Onsen that day. Next time, I’d like to arrive a little earlier and take more time to enjoy the Facility as well. I would definitely like to stay again if I have the chance. Thank you!