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The “Small-portion Gourmet Kaiseki” was just the right amount for seniors, and over our two-night stay the dinner was excellent in terms of ingredients, preparation, and seasoning. The breakfast also offered a variety of small dishes, and we were very satisfied from the morning with both dried fish and sashimi. The Onsen, Facility, and Room were clean and well maintained, and the staff were extremely attentive throughout our two-night stay. True to its name, it provided a five-star experience and made our trip to Izu a wonderful one.

We stayed in the annex. As a Premium Suite, it is spacious and comes with a private garden. The amenities and towels are well stocked. There are three TVs. The Room bath includes both an open-air bath with free-flowing hot spring water straight from the source and an indoor bath. The toilet is quite small, which feels like a design flaw. Meals are served in a separate building. This is also a newer building and is excellent. They put great effort into the food, with many dishes, and we were very satisfied. There are also baths in the main building as well as in the new separate building, but the in-Room open-air bath with free-flowing hot spring water was exceptionally good. It was worth more than the price.

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

After staying here with my husband in July, we came back again so soon! We had a relaxing 2-night, 3-day stay. We stayed in a different Room this time, which felt fresh and new. The living room, Japanese-style room, and bedroom were all truly spacious and spotless—everything was so well maintained. Of course there are some fallen leaves from the trees, but the location is so wonderful that it didn’t bother us at all. My husband had apparently ordered champagne in advance, and it was perfectly chilled and waiting in our Room—we were thrilled!!! There were plenty of towels provided, and they kindly accommodated extra requests as well, so we enjoyed the sauna, pool, jacuzzi, and Onsen over and over again. We’re always grateful for the butler’s thoughtful care—this is truly the No.1 Accommodation for hospitality! We’ll definitely be back!

This was my first stay. (Room name: Akebono-an) It was extremely comfortable, and I was able to relax and take my time. All of the staff were very kind, and it left a strong impression on me how they always greeted me with a smile. In particular, the staff member in charge of our Room supported us thoughtfully in every way—from day-to-day needs to sightseeing advice and suggestions—and I truly appreciated it. They also kindly accommodated a change to the Shuttle Service pickup/drop-off location due to our circumstances, and they handled food allergies properly as well, so we were able to stay with peace of mind. The Room had a modern, sophisticated design and was wonderful. Everything was thoroughly cleaned down to the smallest details, and it felt very fresh and spotless. I was also happy that it even had a mist sauna. Above all, the mountain views from the Room were spectacular, and we could spend time leisurely while enjoying the open scenery. Also, because meals were served in-room, we could relax in a quiet environment without worrying about surrounding noise—this was another highlight. The amenities (such as Touvert lotion) were high quality as well, and you could feel the attention to detail throughout. On the other hand, there were a few points that I felt could make it even more comfortable. If a hair iron were provided, it would be more convenient for women. Also, for indoor slippers within the building: rather than using them only up to the shoe cabinet partway down the corridor, I felt it would be clearer if guests could wear them all the way to each Room entrance—so you don’t have to walk barefoot or risk slippers being mixed up. Regarding the Room design: I thought removing closet doors and making it open would not only improve usability but also better match the current modern and refined atmosphere. The lighting around the washbasin area was slightly dim, which felt somewhat inconvenient when getting ready. I moved a tabletop mirror into the dining area to do my makeup; if that area could be made brighter around the sink counter, it would be easier to use. Also regarding shower fixtures: having an additional holder positioned at a height suitable for showering while standing would be even more convenient. I’ve listed several requests above; however overall this was an extremely satisfying stay. Thanks to everyone’s warm hospitality among your staff members at this Accommodation , we were able to spend our time comfortably and at ease. We would love to visit again.

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

At check-in, the female front desk staff member provided excellent service. She was smiling throughout and showed great consideration for us. At check-out, the male staff member’s service and smile were also wonderful. The Room was very clean and well maintained, and there was nothing to complain about. I would like to stay here again. Thank you very much.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

We stayed as a family of three. We were extremely satisfied with every aspect of our stay—the atmosphere of the Facility and the attentive service from the staff. The French course featuring duck, which we had requested in advance, was carefully prepared dish by dish. Not only was it delicious, but the presentation and ingredient pairings were outstanding—truly showcasing the chef’s talent. Recently, we often choose “Sakagura,” and in any case it is wonderfully quiet. The entire building has a calm presence, allowing us to relax and enjoy unhurried time away from everyday life. As always, all staff members were kind and courteous. Their thoughtful attention to detail could be felt throughout our stay, and we were comfortable from start to finish. Once again, we felt this is a truly wonderful Accommodation where the cuisine, Facility, and service are all in perfect harmony. Thank you very much.

We chose this Accommodation after seeing photos and Reviews saying the food is incredibly delicious. We travel twice a week, and among the many Accommodations we’ve stayed at, the meals here were truly top-class. It really felt like we came to stay at an Accommodation run by a chef. We’re a bit shy, but they spoke with us in a way that wasn’t too close or too distant, so we had a wonderful time. This time it was just the two of us, but next time we’d like to bring our parents as well.

I stayed for one night and two days to celebrate both my mother’s birthday and mine. At afternoon tea, you kindly wished us a happy birthday and showed such warm consideration. At the spa, you provided a quad cane for my mother, who feels unsteady on her feet, and even moved our locker closer to the bathing area—your thoughtful attention to detail truly moved me. We had Japanese cuisine for both dinner and breakfast, and everything was delicious. Although this is an international Hotel, we felt authentic Japanese hospitality throughout. You also took wonderful commemorative photos of my mother and me for our birthdays, which became a precious memory. Lastly, the malasada we enjoyed at afternoon tea was so delicious that I made a special request to have it again at breakfast. You kindly accommodated us, and I was able to enjoy it to the very end with no regrets (lol). Thank you! Thanks to the care shown by all staff members, it was an extremely satisfying stay. I would love to visit again with my mother.

This was our second stay, and it was truly a wonderful Hotel, just as impressive as the first time. The staff were all very kind, and we were very satisfied with the service at the pool, including bath towels and water! Our 3-year-old also really liked how clean the Room was. The candy we received when leaving was given to our child, but it turned out to be spicy—so we would have been happier if it had been a sweet candy instead.

This was our first stay here to celebrate my birthday and our wedding anniversary. I’d been wanting to visit for a while, and I found an affordable Plan, so I made a Reservation. All the Rooms looked spacious with beautiful views, so I chose the “hotel’s choice” Plan and booked without specifying a Room. When we arrived at the Hotel looking forward to our stay, we were surprised with a suite! The weather wasn’t great, but it instantly lifted our spirits. The view from the open-air bath was wonderful, and dinner was absolutely delicious. In particular, both the fish and meat dishes had amazing sauces—we finished everything between the two of us. Breakfast was also excellent, including dried fish, and I even had seconds of the clam miso soup! The staff were very kind as well. Late at night we accidentally stained the sheets due to our own mistake, but when we contacted the front desk they came right away to replace them. They reassured us repeatedly by saying “It’s okay,” and I’m truly grateful for their quick response. The Room, the view, the food, and the staff—everything was outstanding hospitality. We had a wonderful day! We’d love to visit again for another special occasion. Thank you very much.

This was about my fourth visit, and it had been a while since the last time, but once again I had a thoroughly satisfying stay in every respect. As it was just the beginning of September, we were served dobin-mushi and matsutake mushroom rice, allowing us to enjoy the flavors of autumn a little early. Everything was delicious. The Room was spotless, and the entire property felt clean and well maintained. Above all, every staff member was polite and composed; meals were served at just the right time, and they always seemed to be attentively looking out for guests in a natural way. It made for a truly comfortable stay. Thank you very much.

This was our first stay. My wife, who is very particular about everything, said, “This Room is comfortable, so we’ll be fine,” and even wanted to cancel the other Hotels we had planned. We were wondering what to do for a four-week Hotel stay during our home renovation, so we consulted the front desk. Despite being busy, they kindly helped us, and as a result we changed our plans and stayed long-term. The breakfast selection was extensive, and my wife—who rarely eats out due to food allergies and usually has to cook for herself—enjoyed it every morning without getting tired of it. The lounge, the Onsen, and the parking were all excellent as well, and every staff member was very courteous. When we mentioned a concern about cleaning, they responded immediately. We are truly grateful that our long stay went smoothly. Thank you very much for taking such great care of us.

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.

Everything was outstanding! The Room was lovely, and the amenities had a wonderful fragrance that truly helped us relax. The lounge was self-service, but we had no trouble at all—there were delicious alcoholic drinks, snacks, as well as drinks and treats for children, so we were very satisfied. Although it’s a Hotel in the city center, access from the Room to the pool was convenient. Our three children played a lot in the pool on the second floor and were very happy. Breakfast served in the Room was also delicious, and we were impressed by the flawless hospitality. It’s a shame we could only stay one night. We would love to stay again when we visit Naha. Thank you very much!

We had another wonderful stay. No matter which Fufu Accommodation we visit, we are always delighted by the consistently heartfelt hospitality and the truly careful, delicious cuisine. At Fufu Hakone this time as well, we were soothed by the warm welcome from all the staff and were able to enjoy a relaxing, luxurious time. An Accommodation that makes you want to come back—Fufu is still number one for me. This time, we also made use of a wonderful IKYU benefit, which made our stay even more enjoyable. I am truly grateful for this special opportunity. We will do our best in everyday life and look forward to coming back to Fufu again. Thank you very much.

On my first trip to Hiroshima, I stayed here first. The Room was clean, spacious, stylish, and very comfortable. All the food and drinks were delicious, and the staff were warm and welcoming, which made for a wonderful trip. I would definitely like to stay at this Accommodation again.

As it was my first stay, you kindly picked me up at Tokyo Station and showed me to a beautifully clean, nicely chilled Room as much as three hours early. Every member of staff welcomed me with such warm smiles that, even in a luxurious space far from everyday life, I was able to spend a wonderfully comfortable day as if I were in my own Room. Breakfast was truly delicious, and on top of that, the delightful conversation with the cute female staff member who spoke languages fluently, along with the thoughtful attentiveness of the male staff member—never intrusive yet always considerate—made me linger longer than planned. I’ll work hard and will definitely stay again!