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I stay here every year when I’m in town for work. The food is delicious, and the staff are always welcoming, so I keep coming back every time. I look forward to staying again next time. (I’ll be sure to visit even when it’s not for work!)

This was my second stay. I stayed to watch a baseball game, so it is a little far from ZOZO Marine Stadium. It’s great that Route Inn’s system lets you check availability from your Room for the large public bath, the breakfast venue, and even the coin laundry. The breakfast isn’t elaborate, but everything is delicious. The front desk and dining staff are all efficient and kind, making this a comfortable and satisfying Accommodation.

It happened to be a day of heavy rain, so I was able to borrow an umbrella. Thank you!! It’s conveniently located close to the city, and offers excellent value for money. 　You can also have breakfast nearby!!

Close to the stone steps, we were able to leave our luggage before check-in and enjoy exploring the area. The bath water temperature was just right, so we could relax and soak for a long time. Of course, the hot spring quality was excellent. The changing Room was also very clean and comfortable. The meals were filling, and we were very satisfied. I forgot to mention this to the staff when checking out, but the TV remote in the Room didn’t work—possibly due to dead batteries—so we operated it using the buttons on the TV itself.

As a truly secluded Onsen, the drive to get there was challenging, but it was a wonderful Accommodation well worth the effort. Surrounded by abundant nature, even the wait for the cable car was enjoyable as we took in the gorge views and watched small birds. We also used the private bath first thing in the morning and were able to fully enjoy the Onsen while embraced by quiet nature—it was truly an exceptional moment. All of your staff are wonderfully international, and rather than striving for perfection, each person’s sincere, heartfelt work came through, which made us feel very warm inside. At dinner, you kindly changed our table to a window seat, and we enjoyed delicious dishes along with the beautiful scenery. My European husband was also very satisfied. Next time, we would love to return during the autumn foliage or snowy season. Thank you very much for a lovely stay.

This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

The meals were truly outstanding. The sake pairings were also excellent. This is an Accommodation I definitely want to return to for the first time in a while.

It was so comfortable that I stayed two months in a row. I had a great time last month, so this time I stayed with friends for a girls’ night. Last time I was on the 6th floor, and this time on the 5th, which felt just right in terms of height. The Room is very spacious and comfortable, and the layout makes it easy to get around the building. We spent a long time chatting in the lounge. I really appreciated the wide selection of complimentary drinks and the snacks provided. Other guests in the lounge were also considerate and used it quietly. I would definitely like to visit again. The open-air bath was also very relaxing. Thank you for such a soothing stay.

If you’re craving delicious fish, this is highly recommended! You can enjoy truly tasty fish until you’re completely satisfied. Of course, the Room is also comfortable, and it’s a nice bonus to have a view of Mt. Fuji! The horse mackerel at breakfast was so good that I bought some to take home on the way back. A wonderful Accommodation.

We were satisfied with everything—the guest room, the private open-air bath, and the restaurant. The retro furnishings in the room were truly comforting, and we were impressed by the thoughtful care in the meals. We enjoyed a level of luxury that exceeded the price. This is a Hotel we would love to visit again. The Hotel staff were also wonderful. As I get older, I find peace in an Accommodation like this. I hadn’t had many chances to visit Chichibu before, but this was an excellent Hotel as a base for visiting Mitsumine Shrine, Chichibu Shrine, and Hodosan Shrine (the Chichibu Three Shrines pilgrimage), as well as sightseeing in Nagatoro. Thank you very much.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

With a free-flowing natural hot spring bath in the Room, in-room dining, and a massage chair, everything can be enjoyed without leaving your Room. This is the best place for a stay-in retreat! We chose the Gourmet Light Meal Plan, and it was just the right amount for us in our 60s. A highly recommended Accommodation.

We stayed in the Kozu Room. The Room was spacious and comfortable. Although the facilities are mostly shared with Kowakien, they are clearly separated in various ways, which was great. The meals were delicious and more than we could finish. All the staff were courteous, and we had a wonderful time. This is an Accommodation I can recommend.

The building itself felt fairly ordinary, but it was clean and pleasant. Above all, the meals were outstanding, and I was extremely satisfied. They focused on local ingredients and dishes, all delicious and thoughtfully prepared—it truly made me glad I came. The omelet and raw egg made with Hinai-jidori eggs were excellent. It was my first time eating so much iburigakko with cream cheese. It turned into a very satisfying trip. If I have the chance, I’d like to stay with the Kyukamura group again.

I stayed here during my first trip back home in a while, and I was very satisfied. I usually eat out, but this time I dined at the Hotel’s restaurant, which offered a wide variety of high-quality options, and I really enjoyed the meals. I plan to make this my regular Accommodation from now on.

We stayed here for the first time on his birthday, and everything was wonderful. He was delighted and said it was the best Accommodation he has ever stayed at! The teppanyaki meal was delicious, and the Onsen temperature was adjusted so it could be enjoyed even in summer, making it very comfortable and relaxing. Next time, I’d like to visit again with him in winter!

This was my third visit this year. I enjoyed the Japanese cuisine on my previous stay, so I chose the kaiseki course again this time. When a seasoned male staff member served our meal, he said, “You visited in May last time, didn’t you?” I was truly touched that he took the time to check (and I’m sorry—I mistakenly said I came in June). The attentive service, breathtaking views, excellent hot spring water quality, spotless changing area, and beautiful interior—this Hotel is the best for me. I hope it will always remain a calm and relaxing place.

Once again, we had a wonderful stay. The room and meals were excellent, of course, but what stayed with us most was the warm kindness of all the staff. On our last day, my husband unexpectedly fell at the gym. Thankfully it was nothing serious, but we truly appreciated all the care and consideration you showed us. At check-out, the Hotel kindly arranged a car to take us to Tokyo Station. After getting out and starting to walk toward the station, I casually looked back and saw that the car had not driven away right away—it remained there quietly seeing us off. I was deeply moved by that warmth and by how much you valued your guests until the very end. We would love to stay again. Thank you very much.

We had another wonderful stay. No matter which Fufu Accommodation we visit, we are always delighted by the consistently heartfelt hospitality and the truly careful, delicious cuisine. At Fufu Hakone this time as well, we were soothed by the warm welcome from all the staff and were able to enjoy a relaxing, luxurious time. An Accommodation that makes you want to come back—Fufu is still number one for me. This time, we also made use of a wonderful IKYU benefit, which made our stay even more enjoyable. I am truly grateful for this special opportunity. We will do our best in everyday life and look forward to coming back to Fufu again. Thank you very much.