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We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

I made a Reservation because I wanted to stay at Hotel Chinzanso Tokyo again after a long time, and it happened to be my birthday month. Although I hadn’t mentioned anything, the restaurant where I booked lunch added a “Happy Birthday” message on the plate, and at check-out I received a birthday card. The card even included messages from the staff. I felt that this kind of thoughtful attention is exactly what makes Hotel Chinzanso Tokyo so comfortable. Relaxing in a Room with a great view, strolling through the garden to enjoy the sea-of-clouds display, and ending the night with a quiet drink at the bar—this is the perfect Hotel when you want to recharge. I would love to visit again.

We visited to celebrate my daughter’s 20th birthday. I wanted to surprise her, so I emailed in advance, and they suggested a wonderful Plan—thanks to that, we had an absolutely satisfying trip! We booked the girls’ get-together Plan, so we really appreciated the Shuttle Service. Even better, the driver showed us around Iwata City on the way, which made for such a fun start. The service was outstanding and truly made us happy. When we arrived at our Room, Surprise #1 was waiting—a message on the TV. My daughter was thrilled! Dinner was French cuisine that let the vegetables shine; everything was delicious and deeply impressive. Then came Surprise #2: a dessert plate! It caught my daughter completely off guard and delighted her even more. When we returned to our Room, there was a knock at the door—and a birthday cake (an additional charge, but it felt like great value compared with other places). My daughter expected there might be cake, but she was amazed by how many surprises there were!! Above all, the lush greenery made strolling through the garden a joy. The evening atmosphere with softly lit flames was beautiful—just being there felt calming. Both large public baths were excellent; perhaps thanks to the moor hot spring water, my skin felt wonderfully smooth. We had such a relaxing time. Breakfast was also fantastic—the plate really highlighted fresh vegetables. I was especially moved by the gentle soup and its natural vegetable sweetness. Most of all, the perfectly balanced hospitality and the Hotel’s atmosphere were exceptional! I first learned about GREENITY IWATA after hearing that my favorite artist stayed here last year—and it truly is a wonderful Hotel I’d love to visit again for anniversaries or whenever I want to slow down and reset. Even though we stayed from check-in all the way through check-out, it still didn’t feel like enough time—that’s how amazing our stay was. We would love to come back!

From the warm welcome to check-in, breakfast, and check-out, the service was truly pleasant at every moment. They even kept our stay history from four years ago, and I was genuinely impressed when they asked, “Would you like the same morning newspaper as last time?”—such thoughtful attention to detail. I also asked for photos many times, and every staff member kindly took them without hesitation. And the breakfast—what you expect from Brighton—was absolutely delicious and very satisfying! I understand renovations will be starting soon, and I’m truly looking forward to staying again at the newly refreshed Brighton Hotel.

This was my first stay at an all-inclusive Accommodation, and I was truly able to relax both in time and in mind. It was wonderful to enjoy views of the beautiful garden and Matsushima from the Room. The bath was a comfortable size, and it was unusual (and convenient) that it was on an upper floor, so I went in many times. The meals were genuinely delicious just as the Reviews said—I wanted to eat everything—but waiting in line a little helped prevent overeating, and I found it enjoyable to watch everything being prepared while looking forward to it. Above all, I felt that one reason it became such a luxurious experience was that all the staff provided service efficiently, with smiles and a calm sense of ease. The lounge at night also had a lovely atmosphere, and we were able to relax and talk as a couple, which was great. I would love to stay again if I have the chance. Thank you very much.

I always stay here when attending a show. Even though it was a morning performance, I was able to store my luggage in a locker, which was very helpful. My friend and I enjoyed a late lunch buffet at Ensemble. The space was spacious, with a wide variety of dishes, and we were very satisfied. Perhaps because it is the Hotel’s 100th anniversary, there were also menu items from the former Takarazuka Hotel, and everything was delicious. The Room is compact, but has a lovely atmosphere and was very comfortable. All of the staff were extremely pleasant and kindly assisted us, which we truly appreciated. I will definitely stay again.

Conveniently located near the station with covered access so you can arrive without getting wet, and as soon as you step inside, you’re welcomed by a luxurious fragrance. This was my second stay, and just like last time, every front desk staff member provided outstanding hospitality—service on par with a top-tier Hotel. The Room was spacious, the in-house slippers were soft and fluffy terry cloth, and the amenities were properly prepared in both the Room and the large public bath rather than being set out in small packets for guests to take freely. At the entrance to the large public bath, staff were on standby, and even though I forgot to bring towels from my Room, they kindly lent me some without hesitation. I ended up bathing during a busy time and had to wait for a shower, so it would have been nice if there were an update on how crowded it was before entering or a space where guests could wait. They also arranged a taxi smoothly; despite being right by the station there is also a drop-off area, and everything about this place is unbelievably wonderful for this price. It’s a Hotel I’d want to stop over at even if Himeji weren’t my destination—I’ll definitely stay again. Thank you!!

Although the weather was unfortunately cloudy with occasional squall-like showers and brief sunny spells during our stay, we were still able to fully enjoy the resort atmosphere. The location is just over an hour from Naha Airport, making it a great base for getting anywhere. Highly recommended in every respect—Facility, dining, and service.

I stayed for two nights. Both the service and the Room were comfortable, and I was able to relax. The staff’s courteous service was especially impressive. The location is excellent, with an airport bus stop right in front of the Hotel, making access very convenient. From the Room, I enjoyed a beautiful view of Kumamoto Castle. With my support for the recovery in mind, I would definitely like to stay here again when visiting Kumamoto.

A Hotel that is never flashy, yet conveys exceptional quality and refined elegance. The rooms are spacious, and the chairs and beds are extremely comfortable. Instead of a card key, the traditional heavy brass key is actually a nice touch. Amenities are also high-end, including Nespresso and L’OCCITANE. It has a dignified presence unlike design-focused city hotels. I was impressed—it truly lives up to its reputation as a Hotel patronized by the Imperial Household.

I stayed for two nights as a solo traveler. The Hotel and my Room were very clean, and I was able to enjoy the Onsen and large public bath comfortably. Although it was all-inclusive, I chose to add a luxurious dinner and breakfast on both nights, and I was truly impressed that the menus were changed each day. The locally sourced ingredients were delicious, and in particular the olive-fed beef was tender and easy to eat even when well done. Even as a solo guest, the staff treated me warmly. The restaurant staff especially spoke with me with genuine smiles, creating a relaxed atmosphere that left me with wonderful memories of my trip. Thank you very much. The lounge I used after dinner was also very spacious with a great ambiance, and I was surprised by the wide variety of drinks available. They even served udon as a late-night snack, which really gave me a taste of Kagawa. I sincerely appreciate everyone’s warm hospitality. This is a Hotel I would love to stay at again when I visit Kagawa.

You can fully enjoy a Southern European-style resort. Even without going far, there are relaxing spaces and Facility, along with attentive service—truly wonderful. However, opinions may vary on the overall value for money when meals are taken into account. I would like to stay again.

I chose this Hotel because I thought it was the best option in Ofunato City for my friend’s stay. My friend was very satisfied, so I gave it a high rating. Thank you.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

We chose this Accommodation because it offers views of Lake Biwa. The scenery throughout the property was exactly as shown in the photos on the website, and we were captivated by the refined design and attention to detail. We booked a Plan that included breakfast and dinner, and every dish made generous use of local ingredients and was truly delicious. We would love to return, and we would also like to recommend it to someone special. Thank you for your warm hospitality.

For the first time in five years, I visited again—this time on my own. At home, I’m always thinking about what I need to do and rarely get a chance to truly relax, but the time I spent at your auberge made me want to pick up books that caught my interest and listen to music I wouldn’t normally hear. It was a refreshing escape from everyday life. The food, of course, was more than satisfying—worthy of being called an auberge! Thank you very much!

This time, I stayed on the 60-minute Aroma Massage Plan, and it was wonderful! Surrounded by a soothing fragrance and treated with such attentive care, I could truly feel the therapist’s professional skill—my mind and body gradually became lighter and lighter. It was a blissful moment where all my everyday fatigue seemed to melt away at once. The service throughout the Hotel was also excellent. In the lounge, you can enjoy a relaxed, luxurious time with a drink in hand in a refined and calming space. One of my highlights—the meals—was outstanding as well. With every bite, you could taste the quality of the ingredients, and everything looked beautiful too. In every way, the hospitality exceeded my expectations, making this an exceptional Hotel stay that I would absolutely love to return to again.

I stayed with you during Golden Week, and I had been hoping to bring my mother next time. She was truly delighted as well. This time, thanks to IKYU’s Diamond benefits, we were able to spend an even more elegant and relaxing time. By chance, we stayed in the same Room as last time, and the Room number matched my eldest son’s birthday, which felt like a wonderful connection. We were also warmly welcomed back with “Welcome home,” which deeply moved us. Your wonderful Hotel and the hospitality of your staff always impress us. Everyone is friendly and easy to talk to with a smile, making our stay truly comfortable. I would love to visit again soon. Thank you very much.

Done for repeat stays starting next year. We stayed here to attend an event in Saga. It’s close to Saga Station, and of course there is parking. Going out until midnight is OK! There’s also a convenience store nearby, and a coin laundry—essential for attending events—is also close by. Smoking rooms are available, the Standard Twin is spacious enough, and since it’s not a built-in unit bath, the bathroom is roomy and easy to use. There’s no reason to choose a The whole country chain. On the day of the event, we headed out with their encouragement. Every staff member was wonderful as well. I’d definitely like to recommend it to others around me.