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Despite the difficult circumstances following the earthquake, all of the staff continued to provide high-quality service with warm smiles. Thank you very much. I also thoroughly enjoyed the bath while being moved by the beauty of the sunset and the sea. We truly appreciated the anniversary surprise as well. We would love to stay again.

We stayed here for an anniversary trip. The Room was bright and pleasant, making it a very comfortable space. From the warm welcome to our departure, all the staff provided consistently thoughtful and attentive service throughout our stay, and we were impressed from start to finish. The Onsen was wonderful as well, and we enjoyed it many times. It left both our skin and hair feeling cared for and silky smooth. The meals—and the way they were served—were outstanding, and everything tasted exceptional. The tableware was beautiful too; we couldn’t help but feel the chef’s dedication in every detail. Thanks to you, we had a truly enjoyable dining experience. We’re also deeply grateful for the lovely photos you took—they mean so much to us and will be treasured keepsakes. We sincerely appreciate being able to spend such a wonderful time here. We’ve already been talking about coming back again soon. We look forward to seeing you then.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.

We stayed with my son’s family—six of us in two Rooms. There was a free shaved-ice service in the arrival lobby, which delighted the kids. The Room was spacious and comfortable. The only drawback was that we couldn’t adjust the air-conditioning temperature very well, but everything else was fine. The large Onsen public bath was also spacious, and we were able to relax and enjoy the Onsen. It may have been a circulated bath, as there was a slight chlorine smell, but there was also a sauna and we had a pleasant stay. Both dinner and breakfast were buffet-style for the first time in a while. Dinner offered all-you-can-eat sushi, sashimi, sukiyaki, steak, and more; breakfast was also very tasty, including local ingredients. I think this is a great Ryokan where three generations can enjoy themselves and everyone can be satisfied.

Thank you for taking care of us on the final day of our 3-night, 4-day trip to Nikko. Away from the lively area around Toshogu Shrine, we were able to savor Nikko deeply and quietly. From arrival to departure, every member of the Accommodation spoke to us warmly with a smile, and we spent our time feeling truly relaxed. The amenities in the Room and the drink service were also thoughtfully prepared down to the smallest details, and we did not feel inconvenienced in any way. The meals and Onsen we had been looking forward to most were absolutely wonderful, making these two days a truly happy time. Nikko’s water is excellent, and the coffee brewed with it was especially delicious—I even bought some beans on my way home. I’d like to brew coffee once more with the water you kindly gave us and reminisce about our trip to Nikko. I am also grateful for your courteous phone call when I carelessly left something behind in the Room, and for sending it promptly. We would love to visit again. Thank you very much.

We stayed here for the first time on our wedding anniversary last year and loved it so much that we visited again for this year’s anniversary. The view from the Room was truly amazing. The food felt very summery, looked beautiful, and was absolutely delicious. It was very quiet, and we were able to relax and take our time. Thank you very much. The only thing that concerned me this time—though it may just be a matter of personal preference—was the smell as soon as we entered the Room. I thought it might have been potpourri placed in the hallway, but each time we walked through the hallway it smelled strange. We would like to visit again in autumn with my mother, and we are looking forward to it.

After five years, we finally had the chance to stay at Otogi no Yado Komeya. Over the past five years, we made several Reservations but had to Cancel the Reservation due to circumstances. This time, determined to make it happen, we went on a summer Onsen trip. The Room, hospitality, and cuisine were all outstanding. The free-flowing Onsen in particular felt like a high-quality lotion. We left feeling refreshed in both body and mind. This is our number-one Accommodation that we would love to visit again. Thank you for taking such great care of us.

I highly recommend this Onsen Facility for guests traveling with dogs—there aren’t many places where you can relax this much. Even in the recent hot summers, the on-site dog run is more than enough, with two spacious areas where dogs can play happily to their heart’s content. The view from the bath is simply amazing, and I end up soaking again and again. In the lobby café, there is a complimentary drink service, and with the great scenery and atmosphere, you can unwind together with your dog. Dinner can also be enjoyed buffet-style with your dog by your side, and everything tastes delicious. You can truly enjoy every moment together with your beloved pet. Another favorite is breakfast the next morning: it comes as a sandwich box that you can take back to your Room to eat. It also feels like there’s no concern about bears appearing around here, and it has become a place I absolutely want to visit at least once a year—honestly, I’d come every month if I could.

If you’re staying in Gero for the architecture, Yunoshimakan is the place; if you’re staying for great food, I’d say this is it—Suimeien. Every dish was delicious, and the ayu sweetfish in particular was outstanding. The annex where we stayed was an adults-only area, which may be why it was so quiet at night. I was able to truly relax for the first time in a while. It also felt special to have access to a private Onsen reserved exclusively for annex guests—it was a fun and memorable experience. Both large public baths had towels available at the entrance, so there was no need to go back to the Room to get one. I could enjoy the Onsen anytime on a whim without bringing anything with me. (I especially liked the large bath on the first floor.) There is also a spot inside where you can enjoy coffee while looking outside; after breakfast, I spent a relaxing time reading there. I was amazed at how spotless everything was throughout the property—surely thanks to the excellent work of your housekeeping staff. It truly became a wonderful trip. Thank you very much. I will definitely stay again.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

We stayed here to celebrate my father’s 90th birthday. Thank you for celebrating with us, and for accommodating us even before check-in. The view from the Room was filled with beautiful fresh greenery, and my father was delighted. We were also able to relax in the private Onsen. Every meal was outstanding and satisfied both our eyes and our taste buds. The staff’s service was attentive, and we had a very pleasant stay. It was perfect—10/10.

We stayed here as a couple.\n\nWe had been interested in this Accommodation for some time, and after actually staying, it exceeded our expectations. Above all, the milky-white free-flowing Onsen from the source was outstanding, and soaking at a leisurely pace felt truly luxurious. We also enjoyed the private open-air bath together without any worries, which became a wonderful memory.\n\nBoth dinner and breakfast featured carefully prepared dishes that made the most of local ingredients, and we were completely satisfied with both the taste and portion sizes. Everything at both meals was delicious, and we were impressed to enjoy freshly made dishes served piping hot.\n\nThe staff’s hospitality was warm, with thoughtful attention to detail throughout our stay, making it very comfortable. The Room was clean and had a calm atmosphere, allowing us to slowly unwind from everyday fatigue.\n\nThe Onsen, cuisine, and hospitality were all excellent—we were satisfied in every way. This is an Accommodation we would highly recommend to couples looking to enjoy a relaxing Onsen trip.\n\nThank you very much for everything. We would love to visit again as a couple in another season.

The Room had a private open-air bath, and it was wonderful. We also enjoyed the delicious drinks and snacks. The meals were generous in portion, and the Yamato beef shabu-shabu was especially excellent. The children were thrilled with the table tennis and board games as well!

We stayed here to celebrate my partner’s birthday. The facilities were very clean, and there were so many thoughtful touches—like a free drink corner, a small selection of toys, plenty of large public baths, and even handheld fireworks—that we couldn’t experience everything in just one day! Above all, the staff’s attentiveness was outstanding. They helped serve the birthday cake and gifts, provided candles and a brazier for the fireworks, and adjusted the lighting to create a lovely atmosphere—we truly felt their care. My partner was very happy as well. We’d love to stay again!

Four women stayed in a Japanese-Western style room—ocean view!! We relaxed on the spacious sofa, and our conversation really flowed. Above all, the meals were outstanding. Every dish in the creative dinner was simply “Delicious!” Breakfast was a perfect 100, too! The front desk’s attentiveness and the restaurant’s serving timing were also flawless.

I often visit Kamakura. This Hotel is in a great location, and this time I chose a tatami Room, which was very nice. The soba restaurant on the first floor was refined, spacious inside, and the food was delicious. The staff were also very pleasant and helpful. I would like to stay here again.

Three of us (all women) stayed here. The staff’s hospitality was wonderful, and we felt very comfortable throughout our stay. The bath was also clean and lovely. The sound of the waves was soothing and relaxing. Both dinner and breakfast offered a wide variety of dishes, and we enjoyed chatting with the person who served our meals—everything impressed us from start to finish. If we come back to Yuhigaura again, we will definitely stay here again!

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

Just as the Reviews said, both the Room and the bathroom were thoroughly cleaned, and we had a very comfortable stay. (Although they are short-staffed,) contact with the staff was kept to a minimum, so we could relax without worrying about excessive service. The meals were buffet-style, but there was a wide variety of local dishes such as “jun-sai in vinegar,” “asparagus tempura,” and “sauce katsudon,” all of which were delicious. Breakfast also offered plenty of local vegetables, and we enjoyed lots of salad.

I visited Shibu Onsen during the quieter period just after the Obon holidays. It was a very clean Onsen Ryokan, with the Room, amenities, and baths all well maintained. The level of service was just right, and I had a comfortable stay. As for the meals, I thought the adult dishes were good, but I wish there had been more creativity in the children’s meals. They consisted of fried foods such as sausages, frozen chicken, and French fries, and my child hardly ate any of it.