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I wanted to see the Okinawa rail, and I tried at another Accommodation last year but couldn’t find one. This year, determined to succeed, I stayed here. As a result, I finally got to see the Okinawa rail and was extremely satisfied. It was thanks to the staff’s kindness and all the helpful information they shared. Thank you very much. Someday, I’d love to come back again to see that adorable Okinawa rail.

Our family of four stayed here. Dinner featured local cuisine we had never tried before, which was a fun experience and absolutely delicious. The Hida beef steak was very tender, with sweet, rich fat—highly satisfying. There was a minor issue with the air conditioner, but we truly appreciate your sincere and attentive response. Our whole family enjoyed both the Accommodation and the streetscape of Hida-Furukawa. We would love to stay again.

I thought my request might be difficult to accommodate, but you called me the day before and took care of it. Thank you very much.

In a quiet location, the Room’s Onsen is also free-flowing, and bathing while feeling close to nature is wonderfully refreshing. Because it was the Obon season, there were no vacancies in the Room we wanted, and both the large public bath and the post-bath lounge area were crowded, which was a bit tiring. However, for a popular Accommodation at this price point, that’s understandable. Overall, we were very satisfied considering the cost. The front desk staff and the service during meals were excellent. The relaxation staff at the spa provided highly skilled treatments that felt great.

The staff’s warm, smiling service, the meals, and the Room quality were all excellent. Thank you very much. Just one thing: it was disappointing that the pool hours are too short. Starting at 9:00 a.m. leaves little time before check-out and makes the morning feel rushed. If children’s hours prevent adults from using it at night, I would like you to offer a night pool with an age restriction. If this were available, I would definitely love to stay again next time.

As I’ve said many times, the hospitality is excellent. The exterior looks quite old, but that’s no problem at all for our dogs, and the Room is always clean with no issues. The meals are delicious as well. We stayed for 2 nights and 3 days and were able to relax. Whenever we go to Izu, our family stays here. It’s great that dogs stay free of charge. We’ve been here so many times that we can check in without even saying our name. The Room is spacious—more than enough for our five dogs. We’ll be back again in August. Since the grounds are large, it would be nice if there were a dog run.

The autumn leaves were very beautiful from the room. There were many tourists from overseas, but there were no issues, and it was a great experience to chat in the open-air bath. The staff seemed to include those proficient in languages, showing their efforts as an accommodation. The variety of uniquely designed baths was enjoyable. The food was also delicious. However, the reservation method for private baths may need some consideration.

A trip to Itoshima with three high school friends! We were unexpectedly upgraded to a corner suite!! Ocean views from the window, the bath, and even the bed. All the staff were kind and welcoming. Next time, I’d like to stay here with my family.

We have four dogs, including a Golden Retriever and a Mameshiba, so we always stay in a villa with a private dog run. However, every time we’ve felt that something was always just slightly inconvenient—but RETONA was perfect. Since there’s a splash pond in the dog run, we thought we should bring towels, but there were towels right at the entrance, along with a water tank for dogs and bowls. We also received one complimentary drink per person from the vending machine at the dog-run entrance!! Thanks to that, our dogs were able to run around the spacious dog run to their hearts’ content and slept soundly at night. For dinner, since our dogs are always with us as usual, we assumed the food would end up getting cold—but each dish was served at just the right time: hot items while still hot and cold items while still cold. Everything was delicious—the soup and even the mango vegetable juice—and the appetizers were presented like an afternoon tea set: not only tasty but also beautifully arranged. Whenever we met any staff member, they greeted us with wonderful smiles, and they even helped carry our luggage upon arrival—which was truly helpful for our multi-dog household. The bath in our Room was very spacious as well, everything was spotless throughout, and above all we didn’t feel any drawbacks or inconvenience at all. We travel at least five or six times a year, and during long holidays we often stay about four nights. We would absolutely love to visit again. Thank you very much.

I planned to go to Nara for a meal, and since I was there anyway, I stayed one night. The high ceiling and the curved vanity area made it feel more spacious than it actually was. It seemed almost fully booked and there were many families with children, but the Room was quiet and comfortable. The bathtub was also roomy. The staff were friendly and pleasant, and I’d like to come back again for a relaxing stay. Breakfast was delicious too, with a clean and well-kept buffet.

I was finally able to visit “Ura-Kusatsu Tou,” a place I’d been curious about for a long time. Located in the Ura-Kusatsu area, just a short distance from the bustle of Yubatake, the moment you step inside you’ll find a beautifully curated space where traditional craftsmanship and modern design come together. Every corner of the Accommodation is picture-perfect. From interiors accented with traditional crafts to warm, inviting lighting, you can feel the attention to detail throughout. It was an Accommodation with a calm atmosphere—perfect for an adults-only getaway. Relax from the core with “Jizo Gensen” The greatest highlight here is, of course, the Onsen fed by “Jizo Gensen.” Among Kusatsu’s many hot spring sources, “Jizo-no-Yu” is said to be rare due to its low output. Its gentle feel on the skin and subtle milky hue were wonderfully soothing, and I could truly relax from deep within. Not only in the large public bath but throughout the building, there are thoughtful touches that create a sense of gentle “sway,” making it feel as if everyday fatigue simply melts away. Dinner and breakfast were served in a serene dining space. Every dish was beautifully presented and delicious enough to make you happy with each bite. Breakfast also felt luxurious: colorful small plates lined up alongside freshly cooked rice. An Accommodation where you can fully enjoy both the Onsen and the cuisine—I left completely satisfied in both heart and stomach. The Room was spotless and comfortable—functional yet designed with a calming Japanese aesthetic. The staff maintained just the right level of attentiveness; thanks to their courteous service, my stay was pleasant from start to finish. It had been some time since my last visit to Kusatsu Onsen, but this trip helped me rediscover its charm all over again. This wonderful Accommodation lets you experience both the excellence of Jizo Gensen and modern comfort at once—somewhere I would love to return again.

This was my third stay. It was my first time visiting in summer, and the lush greenery outside the window was very soothing. There are many international staff members, but everyone works hard and it never feels out of place. This time, I ordered cake and coffee to go from the café lounge, and I really appreciated how a Japanese staff member carefully packed the cup in the cake box so it wouldn’t tip over—such thoughtful attention to detail. I’ll be back again. Thank you very much.

The Onsen suited me well, helped improve my skin condition, and felt wonderful. The next day, when I opened the window, everything outside was covered in snow.

One night, two days, for one person. I was picked up from Yokoze Station by the Shuttle Service on a rainy evening. With a typhoon forecast (it turned out to be just normal rain), the Accommodation was quiet. I headed straight to the bath, and from the open-air bath the trees felt close; the gentle sound of rain was beautiful. It was a wonderful soak surrounded by nature. At dinner, I enjoyed warm sake along with beautifully prepared appetizers and warm river fish dishes. The carrot tofu and sobagaki tempura were unlike anything I’d had before—truly delicious. The vegetable tempura and wild boar were also outstanding. I was completely full after the mountain-vegetable mixed rice and handmade udon, and then dessert left me even more satisfied. Even so, I ordered late-night snacks in my Room—miso potatoes, grilled rice balls, and fruit liqueur. Strangely enough, despite being so full, I woke up hungry in the morning. Another rainy open-air bath before breakfast made it an amazing one-night stay. Thank you very much. If possible, it would be even better if non-smoking Rooms were available for solo guests as well—I wouldn’t mind paying an additional fee. Everyone at the Accommodation was very kind; thank you for such a wonderful time.

I celebrated the New Year here after a long time. This was my third stay. As always, the room and bath were truly comfortable, and I enjoyed the delicious drinks and alcohol in the lounge. With fewer rooms, it’s quiet and perfect for a relaxing stay. Being part of the Tokyu Stay group, it naturally has a washing machine and microwave, but this accommodation even has a freezer, which is a great bonus! Highly recommended.

Perhaps because rain was forecast, it was relatively quiet, and I was able to refresh in a peaceful Onsen surrounded by nature. In addition to the Shuttle Service from Akameguchi Station, there was also a Shuttle Service to Shijuhachi Falls after checkout, so I could enjoy sightseeing as well. The staff were very warm and kindly helped me when I accidentally left something behind. I would definitely like to stay again.

We stayed as a family of four from 2026/08/10. We arrived early because we wanted to enjoy shopping and other activities, but my wife suddenly felt unwell and could barely move. When we immediately consulted the Hotel, they did everything they could to help us. Thanks to their support, she recovered and we were able to have breakfast together the next morning. I am truly grateful to the Hotel and all the staff. Thank you very much. We will plan another stay! See you!

We traveled as a family with our dog, and the meals were delicious. The open-air bath in the Room was also very relaxing, making it a wonderful trip.

The building feels a bit old, but it is well maintained and there were no issues. The hospitality was excellent, with thoughtful attention to detail throughout. The meals were delicious as well—nothing to complain about. The stargazing tour was also great, and I would like to visit again in a different season.

Less than a 10-minute drive from central Masuda, yet a peaceful rural view spreads out beyond the windows. This is a small Accommodation run by a friendly owner and kind hostesses, and because they also welcome day-use bathing, it’s lively with locals. Dinner every Wednesday is curry. Some people might think, “Curry…?” but it was truly restaurant-quality. It has just a mild kick afterward, so even children can enjoy it—simply delicious. A medium bottle is JPY 600, which is very reasonable, and we were also told guests are free to bring their own drinks. The bath was larger than expected, and depending on the time of day it felt almost private, so we could relax deeply. The milky open-air bath is heated water with bath additives added, but surrounded by the scent of field burning and birdsong, it felt like a blissful space. Best of all at night was the chorus of frogs. Sitting on the veranda and letting their calls soothe us, we noticed faint lights drifting outside—fireflies. It was still early in the season so we only saw a few, but it was an unexpected surprise that delighted us as a couple. Breakfast also came with unlimited rice refills—we were full and completely satisfied. As an old wooden Accommodation, sound naturally carries. You can tell everyone understands this and uses the place considerately. Highly recommended for anyone who wants to unwind with an open mind at an unhurried pace. Thank you very much.