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Second stay at this accommodation. The location is excellent. Stayed here after attending a live show at Tokyo Garden Theater, followed by sightseeing at Tokyo Skytree the next day. Very convenient and provided a great sense of escape from everyday life.

We stayed here with our child. The kitchen is spacious and well stocked with dishes, so we cooked breakfast and dinner during our stay. (There are no seasonings, so you’ll need to buy them at a supermarket.) Having a washer and dryer was also a huge help when traveling with kids. Best of all, there were plenty of toys and picture books for children, so we could relax even on rainy days. Highly recommended for families with young children. We had a small issue during our stay as well, but it was handled promptly.

This summer, we decided to travel from hot Tokyo to Karuizawa, and while searching for a Hotel, we found HACIENDA, which had just opened, and stayed there. It’s directly connected to the station, which is very convenient. As soon as we stepped inside, it was quiet and beautifully designed; the warmth and scent of the wood were truly soothing. The Room was clean, spotless, and spacious—an extremely comfortable space. The welcome herbal tea was delicious. The bed was very comfortable, and I slept soundly. The amenities were also so cute that they lifted my mood. We could use the adjacent spa and lounge as many times as we wanted during our stay—what a wonderful Accommodation perk! My husband said the sauna and bath were amazing and went in again and again. We’ve been saying as a couple, “We want to make this our go-to place for summer trips.” Not only in summer—we’d love to visit again in a different season. All of the staff were kind with just the right level of attentiveness. I usually get tired from staying at Hotels, but here I was able to relax without feeling drained. Thank you very much for all your thoughtful care.

At this price, with a 12:00 checkout and breakfast included, I thought it was excellent. I worked remotely in the morning and was able to do so comfortably with the sofa and table provided. Since it's located in a busy area, whether that's a plus or not depends on the individual.

I chose it because it was close to the destination. From the lobby to the Room, it was neat and tidy without any extra items, which was nice. The bath was spacious and nice. I don't think the morning bread was handmade by a bakery(?), but there were croissants, pancakes, salad, and soup, which were quite filling. If I have the chance, I would like to stay here again next time.

I probably stay here almost every year. This year it felt like many of the front desk staff had changed, but as always, the service was attentive without being intrusive—just the right balance. What makes this Hotel especially appealing is its location. When I’m in Kyoto for a short stay and need to get various errands done, this area is the most convenient, so I’ve been returning for several years. This time I came from Osaka, and by taking the Keihan Line from Yodoyabashi to Keihan Sanjo, I didn’t need to use Kyoto Station or the subway at all, which made everything stress-free. The Room is always kept clean and well prepared, and it’s also nice to be able to sit down in a shared space and enjoy a cup of tea—something I really appreciate when I’m tired. There’s also a lovely cafe on the first floor where you can have great coffee and breakfast, but since there are several long-established Kyoto coffee shops just a few minutes’ walk away, I didn’t eat at the Hotel this time. I’m sure I’ll be back again next year. Thank you in advance when that time comes.

Everything was very clean and well maintained, and I felt comfortable throughout my stay. The view from the Room was an ocean view, and the scenery from the window was truly soothing. The on-site Onsen had excellent water quality—I could really feel how moisturized my skin was afterward—and I also appreciated the shampoo bar service with a variety of options. I came from the airport, and it was conveniently located just a short walk from the Shinyuzaki bus stop. They also stored my luggage before check-in and after check-out, which allowed me to enjoy sightseeing hands-free. The breakfast bread was absolutely outstanding—I regret not buying more to take home. It was a wonderful Hotel that made me want to stay again.

The breakfast was wonderful. We had a great time! The campfire also had a lovely atmosphere. We’d love to visit again.

The machiya-style Accommodation was wonderful. The bathroom was clean and easy to use, and the bed was fluffy, so I slept very well. The sea is nearby, and the quiet, charming streetscape made it a relaxing place to stay. The stairs were steep and a little scary, but it also added to the machiya atmosphere, which I appreciated.

I stayed here on a trip to Arima Onsen. The parking lot is very far away, so it’s quite inconvenient without the Shuttle Service. The check-in and check-out locations are also separate, which was inconvenient, but the Facility is clean and Gin no Yu is within walking distance. It was great that I could walk to various places in the downtown area!

I had an absolutely perfect holiday. The room was spacious, the Onsen was private, and the BBQ meal was so plentiful that I couldn't finish it all. The delicious food and beautiful surroundings made me drink a bit too much draft beer! The staff were incredibly kind and attentive, which left me deeply moved. If I had to mention one downside, it would be that the road leading to the location is quite narrow and a bit hard to navigate. I would love to come back if possible. Highly recommended for everyone!

The view from the window, though across the road, was very beautiful, and the sunrise was stunning. The staff responded kindly to various requests, and during our Multiple Night Stay, it was very comfortable. We also enjoyed a BBQ with ingredients we bought ourselves. I would love to stay here again! As a side note, if you stay here, I highly recommend trying the bread from Bakery Misaki at the nearby Calico Resort for breakfast!

Our family stayed here for two nights in August. It was our first time at an Accommodation with self check-in, so we were a bit nervous, but we received thorough support via SMS a few days before and again the day prior, which made us feel at ease. On the day, we entered by keying the passcode into the lock on the front door, and check-in was easy using the tablet inside! Perhaps because it’s still a new Facility, everything was very clean—and it felt more spacious than we expected, which surprised us. The kids immediately explored and found the loft; they played up there nonstop. The adults took a breather and then started preparing for a BBQ. We picked up some great-looking meat from the butcher right in front (we later learned it’s a well-known shop). With perfect weather, we enjoyed a family BBQ while watching the sunset. It became our best memory of this summer! The amenities were also excellent—high-end products like those used in salons—so my wife was especially happy. This may become everyone’s favorite Accommodation! We also requested breakfast bread vouchers; it seems to be a popular local bakery as well, and it was busy from early morning. We were very satisfied eating delicious bread on the deck while enjoying the view as a family. Next year, we’d love to come back for a Multiple Night Stay with an extra day or so. Thank you very much!

We wanted to enjoy restaurants in Karuizawa, so we chose this Accommodation with No Meals Included. The bed was very comfortable, the bathtub was spacious, and the shower had plenty of hot water. For breakfast (8:00–10:00), you can order a hot sandwich and a drink at the café on the first floor—it was very delicious. The owner also shared recommendations for great bakeries and local tips. This is a Hotel we would like to stay at again.

After check-in, we were informed that the Onsen at the affiliated Facility was still under renovation, so we received admission tickets to a nearby hot spring Facility and were able to enjoy Aso Onsen. In the morning, we had breakfast while taking in the magnificent panoramic views of Aso—it was a truly luxurious moment. Our grandchildren were very happy as well, and we’ll be back again next year!

Honestly, I liked it so much that I almost don’t want to spread the word through Reviews (lol). This time, I prioritized access from the station and price, and since my stay was short, I made a Reservation with almost no expectations for the Hotel. But in the best way possible, it completely exceeded them. All of the staff are simply wonderful. Stylish but not pretentious, with a comfortable sense of distance—they naturally check in on you at just the right moments. The amenities in front of reception are well stocked, and you can select everything you need. They even have pajamas, and the amenities selection is so complete you’ll think, “Is there anything missing?”! The welcome tea set made me go, “Wait—why is this so stylish?” Everything was delicious. You can really feel how much care went into that welcome tea set. Absolutely amazing! The burgers at the first-floor café were also surprisingly good. Room service hours had already ended, so I had one for lunch instead! I didn’t use it this time, but apparently there’s all-you-can-drink beer from 6:00 PM to 7:00 PM!! And above all, the handwritten guide introducing Yanesen around the Hotel was fantastic. It’s handmade by staff and covers everything from restaurants to cafés to sightseeing spots—you can truly feel their desire for guests to enjoy the neighborhood. Depending on your purpose, a Hotel often ends up being just a place to sleep—but here, for the first time in a while, I felt that “staying at the Hotel itself is fun.” …That said, I kind of don’t want it to become too famous and crowded (lol). Next time I’m in Tokyo, I definitely want to stay here again.

Stayed here for the second night after spending the first night at a pension in Kurumayama. The lakeside Japanese-style room was clean and had everything we needed. The Onsen bath was truly amazing. Due to lack of prior checking, we found out that the attached restaurant was closed for dinner that evening. In the morning, we enjoyed a bakery breakfast box at a lakeside table. The bread and scones were delicious, and the honey was exceptional!

I was a little unsure about where the reception was, but they kindly assisted me over the phone and I found it right away! The Room and kitchen were both very well equipped, and the Facility amenities were excellent. There were also plenty of amenities for dogs, which was really helpful!! We were able to let our dog run around in the outdoor garden, and we were very satisfied! Thank you!

It feels like a historic Hotel. It’s not new, but it isn’t overly ornate, and it feels clean. There’s no elevator, so you’ll need to take the stairs to your Room. The unit bath also has a step, so please note that it is not barrier-free. I’m not a fan of unit baths, but it seems there was an Onsen nearby, and I wish I had used it. Amenities are placed in the hallway, and you take what you need. I thought that was very efficient! Depending on the day, the dining area seems to turn into a wine bar. I wanted to check it out. I only added breakfast. The pork miso soup was bigger than expected!! Delicious, and more than enough for the morning!! When I go to Shiojiri again, I’ll stay here again.

Simple yet comfortable rooms, many of which have separate bathrooms and washbasins. Although there are no windows, the lighting creates a relaxing atmosphere. There is also a space on the floor where you can enjoy tea and unwind. Breakfast is served in two shifts, starting at 7:00 AM and 8:00 AM, with each shift lasting 30 minutes, which was surprising. It would have been helpful if this detail was clearly explained during the Reservation process. However, since there seemed to be plenty of seating available, we were not rushed even after the designated time had passed. Still, it made for a slightly hurried morning. The location is excellent with many tourist attractions and restaurants within walking distance.