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The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

This was our second stay. Since our third son (our beloved dog) joined our family five years ago, we only choose Accommodations where we can stay together, so we’ve stayed at many pet-friendly places around the Kanto area. With new Accommodations opening all the time, there are only a few we’ve ever revisited—but this one is exceptionally satisfying, so we returned during the Obon holiday period. With pet-friendly Accommodations, there’s often something you have to compromise on, but this place is almost perfect. The balcony of our guest Room had an open-air Onsen bath, a sauna, a cold plunge bath, and a relaxation area with a shower—plus an open-air bath for dogs. Inside the Room, there was a theater room with two massage chairs and a dining room where you can enjoy meals in your Room. The French cuisine served there is truly delicious. Recently, more and more Accommodations have excellent Facilities, but I don’t know any other place where you can enjoy food of this quality in your Room with your dog. Once again, everything was absolutely delicious. If you’re looking for the best Accommodation to stay with your dog, I highly recommend giving this place a try.

This was my first stay in Yufuin, and I chose this Accommodation. The staff’s hospitality was very pleasant, and both dinner and breakfast were a delight—each dish was not only delicious but also beautifully presented, making it a truly blissful time. The Onsen was wonderful as well; after bathing, my skin felt silky smooth. Another Accommodation I’d love to visit again has been added to my list.

I visited during the rainy season, a time I don’t usually choose. Both dinner and breakfast featured exquisite dishes that felt refreshingly cool to the eye and captured the early-summer atmosphere, lifting the gloom of the rainy skies. What makes this Accommodation truly exceptional is being able to enjoy outstanding cuisine at any time, thoughtfully crafted to reflect the season through sight, aroma, and taste. I also deeply appreciate the warm, friendly hospitality shown by all of the staff.

As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

This was our second stay. We had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly explaining everything as she asked questions. At night, Accommodation guests only can take an elevator through a hidden door up to the observation deck. The special touch made our hearts race. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that only a Hotel stay can offer. Breakfast featured a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we fully enjoyed tea time as well. This time, my mother and I took a relaxing stroll around Sakae on this one-night, two-day mini trip with staying at this Hotel as our main purpose. Thank you for such a comfortable stay. We are grateful for everyone’s thoughtful hospitality. We’ll be back again.

We were completely satisfied with everything from start to finish. This time, we stayed to coincide with my eldest son and grandchild coming home. And on the day we checked out, we went ahead and made a Reservation for the following month to coincide with my second son coming home. In any case, we were completely satisfied with everything.

On our first visit, we were truly impressed by the meals, the Room, and everyone’s warm service and smiles, so we returned again this summer vacation. We also love the loungewear and amenities, and we can genuinely relax both physically and mentally throughout our stay. Each time, we enjoy chatting with the chef while savoring the delicious food. The menu always delights all five senses, leaving us completely satisfied every time. The rental car is also always well maintained, which gives us peace of mind. We’ll be back again soon to see everyone’s smiles.

This is our second stay. We felt so comfortable last time, the meals were delicious, and we slept well, so my husband and I came back. The seasonal dishes are amazing too! Once again, we were able to relax and unwind. We also really enjoyed the simmered potatoes made by your grandfather—they were delicious. We’d love to visit again during the colder season!

This was my second stay. Once again, I felt the staff’s warm hospitality in so many moments, and it made for a truly wonderful visit. Both dinner and breakfast for solo diners were delicious. Since this trip also celebrated my mother’s birthday, I was especially looking forward to the cake I had requested. It looked beautiful, the figs were wonderfully fresh and juicy, and it was genuinely delicious. It was light and easy to eat, so even though we were full after dinner, we finished it in no time. I also loved the welcome amenity sweets so much that I bought some to enjoy after my stay. I had planned to take the herbal cordial home as well, but after trying a sample I couldn’t stop—I ended up drinking it all during my stay because it was that good! At breakfast, the carrot smoothie left a particularly strong impression. It was sweet and delicious—I even looked up the same one afterward. Everything—from the food to the amenities—showed such care and attention to detail that they were things I wanted to keep enjoying even after leaving. I also used the bath salts included as a Well-being Room benefit right away; they warmed me from deep within and felt wonderful. The bed was very comfortable too. I usually have trouble falling asleep when traveling, but this time I drifted off quickly. One small point: I found the lighting controls a bit hard to understand. At night, I wanted to turn on only the toilet light, but couldn’t get it to work as intended and felt a little confused. If it were more intuitive, it would be even more comfortable. Once again, we had such a relaxing time together and made lovely memories with my mother. We would love to return.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

My first time on the Oga Peninsula. I was lucky to find such a wonderful Accommodation, and it made my summer memories even more special. I was completely satisfied with everything—the Room, the view, the meals, and the Onsen—but the quality of the Onsen water was especially outstanding. My partner tends to get facial redness from inflammation, and in summer it gets worse, possibly due to UV exposure. After soaking in the Onsen, the redness eased significantly, which made them very happy—they kept using the bath in our Room and even soaked their face repeatedly. If I could add just one request: my partner loves ice cream and tends to prefer Accommodations that offer it as a way to cool down after an Onsen bath. We would have been happy if there had been a small selection of ice cream available in the lounge. Next time, I’d like to visit in a different season.

How many places are there where a feudal lord’s residence still remains at the very heart of the town even today? Being able to stay as a guest in such an estate, and to take in the buildings and gardens—things that would have been impossible to see 100 years ago—to your heart’s content, made for a fascinatingly luxurious time where you can feel history and changing eras up close. It was an Accommodation experience unlike anything I had ever had before. The guest building was new and spotless, with drinks and amenities well provided, making it very comfortable to stay.

We were satisfied with everything—the guest room, the private open-air bath, and the restaurant. The retro furnishings in the room were truly comforting, and we were impressed by the thoughtful care in the meals. We enjoyed a level of luxury that exceeded the price. This is a Hotel we would love to visit again. The Hotel staff were also wonderful. As I get older, I find peace in an Accommodation like this. I hadn’t had many chances to visit Chichibu before, but this was an excellent Hotel as a base for visiting Mitsumine Shrine, Chichibu Shrine, and Hodosan Shrine (the Chichibu Three Shrines pilgrimage), as well as sightseeing in Nagatoro. Thank you very much.

There were no people or buildings nearby, so our family was able to relax and enjoy ourselves freely. Our dogs, who aren’t comfortable around strangers or other dogs, were also able to unwind, which was wonderful. Changing slippers when going out into the garden and coming back inside was a bit of a hassle, but aside from that we were completely satisfied. The amenities were well stocked as well. We’d love to stay again.

It was a wonderful stay. Thank you for your thoughtful hospitality. Even though the weather wasn’t great, we could still enjoy the garden and a hint of autumn foliage, and relax at a leisurely pace surrounded by lush greenery. The meals were delicious, the Onsen was very comfortable, and it made us wish we could stay for two or three days. If we have the chance, we would love to visit again.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

This was our first stay as a family trip. The meals, the baths, and the hospitality were all extremely satisfying. Every dish was made with local ingredients, and the seasoning brought out the natural flavors—exactly to our taste. We also enjoyed relaxing in the log-cabin-style restaurant while looking out at the garden. We used only the open-air bath. Even though it was raining, the water temperature was just right and helped us unwind. *Since it’s completely outdoors, those who dislike insects may want to avoid it in summer—they do fly around. We would love to stay again. Thank you very much for everything.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.