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I particularly enjoy floating in the thermal pool while gazing at the vast sky. The yoga activities are also a blessing, and I look forward to meeting the instructor. The view from our Room this time featured bare trees stretching out before us—a wintery scene with beautiful tree

The grandchildren had a blast in the pool, while the parents enjoyed swimming with the kids, relaxing in the Onsen, sauna, and cold bath. The living room's floor-to-ceiling glass windows allowed us to enjoy the view outside while relaxing—absolutely perfect. The meals were i

My daughter and I stayed here together. We had a luggage issue before arriving at the Hotel and ended up arriving an hour late for dinner, but you kindly accommodated us, for which we are truly grateful. For the meal, although it was already past the time when it would normally have been served as a boxed meal, you were considerate enough to serve us as planned, and I was nearly moved to tears. Every dish was not only beautifully presented but also thoughtfully prepared with seasonal ingredients and flavors that guests of any age can enjoy. The seasoning and portions were just right, and everything was truly delicious. We chose the plan with breakfast included, and it was very lavish—yet never heavy—and before we knew it, we had finished everything. The rice was especially delicious; my daughter and I even said afterward that we should have asked for seconds. The Onsen bath was very clean, and it felt so wonderful that we forgot all about the day’s troubles. We also used the open-air bath; since it was a full moon that night, we enjoyed a blissful time soaking while looking at the moon peeking through the trees. The Room was very spacious, with a Japanese-style room plus a separate bedroom with beds. It’s a layout where you can relax in comfort in the Japanese-style room and then sleep soundly in bed afterward—something guests of any age can enjoy. Above all else, every member of staff provided outstanding service. When we arrived at Kinugawa Onsen Station there were hardly any taxis available, and we were worried about whether we could reach the Hotel on foot along dark roads. You picked us up by car from the station, which helped us tremendously. You also drove us to the station again the next day—thank you so much. Thanks to you, we made our scheduled train on time. Your kindness in every respect truly moved us. There are many Ryokan out there and we have stayed at several before, but this is a Hotel where we were satisfied with everything: staff service, cuisine, baths, and Rooms. This time it was only one night because there were other places we wanted to visit as well; however, if we travel to the Nikko area again next time, we will definitely choose this Hotel. And since we had your wonderful food rather hurriedly this time due to our late arrival (laugh), next time I’d like to arrive on schedule and savor each dish more slowly. We sincerely appreciate all your kindness. Thank you very much. We look forward to staying with you again in the future.

Dinner was a teppanyaki course at "Zen." The Ishigaki Island beef was exceptional, complemented by delightful conversations with the chef. Thank you for celebrating with us and even preparing an anniversary plate—it became a truly memorable day. This accommodation exceeded all

- Facility & Amenities Although we couldn’t use the pool due to weather conditions, it looked great for children! The entrance area was spacious and impeccably clean—very welcoming! Having laundry facilities both poolside and on each floor made things incredibly convenient.

A relaxing Accommodation in a quiet setting away from the city. The Room includes a kitchen and is highly recommended for long-term stays, but there are no convenience stores or restaurants nearby. It is essential to buy anything you need in advance in the city or around the airport. A short path near the Accommodation leads to a peaceful beach—better suited for walking than swimming. At night, there are no surrounding lights, so you can enjoy a breathtaking sky full of stars. Breakfast is a Western-style one-plate meal with the same menu every day, so guests on a Multiple Night Stay may want to supplement it with additional items.

This Hotel is one I have visited several times, and I believe no other Hotel surpasses its convenience. The facilities, including the restaurant, gym, and pool, are well-maintained. The Room amenities are sufficient for a comfortable stay. The lounge offers a variety of food an

We thoroughly enjoyed the rock salt sauna, pool, and jacuzzi. The gift of deep red roses for our celebration was lovely; we displayed them at home and talked about how wonderful it was to stay at such an amazing Hotel. Thank you for your hospitality. We plan to use your servi

Hospitality, Facility, and meals—everything was undoubtedly No.1 among all the Hotels I’ve stayed at so far. I will definitely repeat my stay here without a doubt. In these challenging times for the Hotel industry, I was especially impressed by the wide range of pool and bre

The pool was clean, and I was able to relax without worrying about time. As it got dark, fireflies appeared!!! The starry sky was beautiful, and we were surrounded by the scent of nature. Our whole family felt refreshed. The staff were very kind and friendly, making our

We were extremely satisfied with everything—the Facility, the Room, the meals, the staff service, and the activities. It’s perfect for families with small children, but even our group of five adults fully enjoyed the activities. The coordination among the activity staff and betwe

We visited for our graduation trip this time. When we mentioned it was for a graduation trip in advance, the living room was beautifully decorated with balloons, which touched our hearts. Upon arrival, we were thrilled to see the pool right in front of us. The pool at night

First of all, I was truly happy that you upgraded the Room I had booked—thank you very much. Whenever we met the staff in the hotel, they greeted us with warm smiles, and we were able to spend our time comfortably. During meals, the chef kindly spoke to us in a friendly way, and

The staff were exceptionally kind and attentive down to the smallest details, and we truly enjoyed nature on the vast grounds. The pool water was cold, but we could use the sauna, and getting around the property by cart felt new and exciting for my eldest son on his first visit—h

Thanks to the free room upgrade, we stayed in a Deluxe Twin Room, which was spacious. The toilet and bathroom were completely separate, which was great. Especially in the bathroom, the shower and bathtub areas were divided, allowing us to enjoy bath time comfortably. Although t

The kids were thrilled. Thank you as well to the staff member watching over the pool for regularly skimming leaves and sharing helpful information. It was a perfect way to end summer vacation—we made great memories and our whole family was very satisfied. We will definitely visit

It was our first time using it, and the facilities were excellent, making for a very comfortable experience. As always, the front desk staff and all employees were kind and courteous. Since we planned to leave valuables in the Room while using the pool, we tried to use the va

The wide variety of all-inclusive options, the breakfast and dinner buffets with a live kitchen, the pool, and the many different types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always g

The buffet selection was very extensive, every dish was delicious, and we were extremely satisfied. Our Room had an ocean view, the scenery was wonderful, and we were able to relax comfortably. There were also various types of baths, each with a different atmosphere, and we enjoyed them very much. As it is all-inclusive, it’s an especially appealing stay for those who enjoy alcohol. Since we don’t drink much, that part felt a bit wasted for us; however, we understood this in advance when booking, and the complimentary soft drinks and other beverages were plentiful, so it wasn’t inconvenient. One thing we noticed was the in-Room amenities: items such as toner were provided for only one person. We felt it would be more comfortable if they were prepared for the number of guests. Overall, we were highly satisfied with the food, views, and baths alike—it was a wonderful Hotel that we would definitely like to stay at again.

I stay here every time. The staff’s hospitality is truly outstanding, and I always have a comfortable stay. Their thoughtful attention to detail and warm communication make me feel at ease. The pricing is also very reasonable, and I’m very satisfied with the value for this level