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This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

This was a repeat stay following last year. Last year, the Room felt slightly more spacious, so I assumed it had been upgraded. This time, it was the Room I reserved, but it didn’t feel cramped at all. I rented a massage chair and a foot massager, so the area around the desk became difficult to walk through, but that was on me and not an issue. I was able to relax. I was also impressed by the number of power outlets. I also enjoyed breakfast at a leisurely pace—it was delicious. Thank you very much.

The atmosphere throughout the property was wonderful, and the Room was very clean. The loungewear and Room slippers were also cute, and on top of that, it was close to both Chinatown and the station—so I was very satisfied!! The staff were also very courteous!! One concern was that the air in the Room felt a bit thin, but I couldn’t open the window even though I wanted to. I ended up leaving the door open when no one was passing by. I was happy there was a mist sauna available, but I was told to bring towels from the Room. Since I had already used the shower in my Room, I brought a towel that was only half-dry. After using it for a shower following the mist sauna, I returned to my Room and washed my hair again because I had sweated, so I ended up using an even wetter towel. I would appreciate it if fresh towels could be provided. Next time, I’d like to purchase those Room slippers! Thank you!

The breakfast was really delicious, It’s an easy walk into town for shopping, The Room was clean, though it might feel a bit small. Still, it’s a great Hotel and we had a wonderful stay. We’ll come again.

This is our third consecutive year staying here. We are highly satisfied in every way. The breakfast bread selection is especially outstanding. There are many Resort Hotels in Okinawa, but this one offers by far the best hospitality. We will visit again in January.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

My mother and I stayed for one night in August 2026. After we arrived, we were shown to the larger Room. We truly appreciated this unexpected kindness. The garden was beautifully maintained, and we thoroughly enjoyed a relaxing time there. Every dish was delicious, and the portions were just right—not too much. The cuisine was classic and seasonal. After the bath, we went to the lounge, where there was a wonderful selection of art books and magazines, and the complimentary drinks were excellent. The mountain views and garden from there were so beautiful that they made us forget our everyday fatigue. The service felt just right—neither too close nor too distant. Since it was drizzling the next day, we were also grateful for the service of being driven to the Hakone Open-Air Museum. One suggestion: it would be even better if the labels for the shampoo and conditioner in the bath area were easier to understand (other older guests also seemed confused). I would love to visit your new Accommodation near Mt. Fuji as well. Thank you very much.

Connected by a corridor to the neighboring Fujisan Onsen, we were able to enjoy many different hot springs. The Room was stylish, though it felt a bit less relaxing for those used to city life; however, the in-room bath was spacious and the amenities had a lovely fragrance. Above all, the staff’s service was courteous and excellent.

The expansive Roku in Takagamine, Kitayama, Kyoto is wonderfully quiet. In the summer of 2026, we decided to stay for three nights with my son’s family. My granddaughter loves the pool. What I was curious about was dinner. Since this spring, the chef and menu have changed. We left it to the chef, and truly enjoyed the rich flavors that come from thickness and texture—scallops, duck, sirloin, striped jack, pork confit, and more. The Kyoto vegetable sides were simple yet bold. We ordered signature cocktails. I chose “La Vie en Rose” just by its name—wondering what it would be like—and it surprised me in the best way. The other three of us each picked different ones as well, and we had a great time enjoying their vibrant colors and flavors. It will probably become one of our most unforgettable dinner memories of 2026. In the thermal pool, my grandchild happened to make a friend, and their dads joined in too—playing along like turtles giving rides to two kids with lots of enthusiasm. As for me, I exercised with backstroke while looking up at the sky and did some water walking. By the way, did you know that from the bath in your Room you can enjoy both the TV and views of Takagamine’s trees at the same time? The TV in the photo was showing a Major League Baseball game.

Since there is no bath, I went to a public bath before checking in. It’s close to the station and has a laundry room. There’s also a convenience store nearby, and in the building next door there’s a sushi restaurant where you can enjoy reasonably priced sushi for lunch. I was happy to be able to choose and drink KEY COFFEE drip packs. I usually have trouble falling asleep at a Hotel, but I slept very well. The breakfast curry was incredibly delicious. I made another Reservation.

Conveniently located near the station, and the staff were very kind! The welcome drink was excellent, too. The Room was spacious and very comfortable. Just one thing… unfortunately, the air conditioner’s filter cleaning indicator light was on, and although I’m not sure if it was related, there was a rattling noise from the air conditioner during the night (auto filter cleaning?). Since I could open the window, I didn’t use the air conditioner. Other than that, everything was truly great, and I’d like to stay again.

I stayed here for a concert at Geibun. The location was convenient, the Room was clean, and the service was courteous—I was very satisfied. For breakfast I chose the shrimp cutlet sandwich, and it was convenient to have free drinks available and be able to enjoy it in my Room. Thank you for your hospitality.

This was my second stay. Recently I had been staying mostly at Hotels directly connected to Niigata Station or close to the station, but I made a Reservation this time because I wanted to enjoy this breakfast buffet again after a long time. I was a little disappointed that there were fewer varieties of branded rice than before, but everything paired perfectly with rice and was very delicious. With three kinds of yogurt and four kinds of fruit, it was a very satisfying breakfast. The Room was also very clean and comfortable. I would like to stay here again.

This is a wonderful Hotel where you can fully enjoy the great nature of Lake Akan. The woody interior seems to have been recently renovated and is very relaxing. There is complimentary coffee in the lobby, and luggage storage is done by choosing your own code and using a locker. We splurged on a nicer Room, and it had an outstanding view, plenty of space, and even a microwave. Breakfast was excellent—true to Hokkaido—with not only seafood but also delicious pizza and hamburgers, plus smoothies. We also heard we could use the baths at the main Tsuruga Group building, so we went. There is a shuttle bus, but it’s about a 7-minute walk along the lakeside as well. The baths at the main building were incredibly luxurious.

I stayed here on a business trip. I arrived a bit early, but the Room had already been cleaned, so I was able to check in slightly ahead of time, which made everything afterward go smoothly. The Room was spacious and clean. Thank you very much.

It was a wonderful experience. Thank you to all the Hotel staff. I was worried about the weather, but we were able to enjoy stargazing as planned. They also adjusted the dinner time, and we were able to relax and fully enjoy everything at a leisurely pace—truly Aman quality. The Japanese-inspired cuisine was, of course, delicious. Even the great-tasting coffee showed how much attention is paid to every detail. Above all, the hospitality of every staff member supported and elevated our stay into something truly memorable. We stopped by the thermal spring around checkout time, but the sidewalk had become so hot in the sun that it was impossible to walk on. This is definitely something to visit after late afternoon. Next time, I’ll enjoy it with a Multiple Night Stay. Personally, I love Hawaii, and there’s nothing better than having a beer alone on the balcony at dawn—but drinking coffee while looking out over Ago Bay from my Room at Amanemu surpassed even that. I’ll be back.

Twelve of us gathered to celebrate my father’s 88th birthday. The Premium Suite Room was more than spacious enough for six people per Room, and we were completely satisfied. Drinks and snacks were free, and the service was exceptional. We also enjoyed table tennis and karaoke, and we owe this wonderful gathering to this Hotel. Thank you very much.

All staff were very friendly, and the Hotel was beautifully decorated with lots of art, making for a wonderful stay. The shampoo and other amenities had a great fragrance. At breakfast and the reception, it felt like about 80–90% of the guests were international tourists, and you could often hear English. It made me feel like I was abroad. There was also a “Morning Starter” service where you can enjoy a drink at the first-floor restaurant, which was stylish and appreciated.

At check-in, I was able to choose my breakfast, and at the venue it was served individually, allowing me to enjoy a relaxed meal. I chose the Japanese set and had grilled dried horse mackerel. It was very delicious. I was able to spend a leisurely time and was completely satisfied!