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I have stayed here several times. Every visit, I’m impressed by the warm service, the simple and spotless Room, and the soothing greenery—my satisfaction is always extremely high at this Hotel. While service standards at Hotels across Japan have been declining due to staff shortages, this Hotel continues to uphold the tradition of classic hospitality and could serve as a model for Hotel professionals nationwide. I would love to visit again next summer.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

I decided to stay because the Reviews were so positive, though honestly I wasn’t expecting that much. However, the Onsen, meals, and service were truly outstanding. The ceramic bath and private baths could be used as many times as you like with no additional charge, and the staff made me feel comfortable leaving everything in their hands. I highly recommend the ceramic bath. The large public bath also had a great view and an open, relaxing atmosphere, and the sauna was spacious as well. Of course, the bath in the Room was also excellent—you can adjust the temperature. Above all, every meal was exceptional! Both the French cuisine and Japanese cuisine may have been my best ever. It was a moving experience that delighted all five senses. The service—and conversations—from each chef and all of the staff were truly wonderful! I would definitely love to return again. Thank you very much.

Both dinner and breakfast were served in a private dining Room, so we could relax and eat at our own pace. The service timing was perfect, and we were fully satisfied with the quality and generous portions of the meals. We also loved that they featured plenty of locally sourced ingredients. The fireworks were spectacular from the rooftop, and the open-air bath in our Room was excellent.

After enjoying canoeing in Kushiro, we arrived and were immediately impressed by the spacious, beautiful entrance. The lobby, centered around an irori hearth, felt wonderfully open and soothing with its charming design. Every member of the staff was truly welcoming, making our stay relaxing and comfortable. The milk soft-serve and milk were rich and flavorful, and the morning daifuku and ozenzai were also delicious. This is our number one Accommodation we’d love to visit again.

We stayed as a couple. We had been interested after seeing it on the website and social media, and our stay exceeded expectations—especially the meal at LA VIGNE DINING FÛDO, which left a lasting impression. Being able to savor dining at the Hotel at a relaxed pace made for a truly satisfying experience. The Room and interior spaces were beautifully designed, and we found the scent throughout the property and in the bath amenities very soothing. The bright Room also had a kitchen, which made it feel more like staying in a vacation home than at a Hotel. It was such a wonderful stay that we’d love to return. Highly recommended.

Although it is a traditional Onsen Ryokan, it was thoroughly cleaned and felt very fresh and spotless, so we had a comfortable stay throughout. The meals were also delicious for both breakfast and dinner. A male staff member in the dining area was very kind and gave us detailed information about the sightseeing spot we planned to visit the next day, including how to get there, walking time, and parking. We would love to stay again!!

Our dog weighs around 10 kg, so we really appreciated being able to walk him on a leash. The building is spacious, so we were able to relax without running into many other dogs. Both dinner and breakfast were excellent. The meat and fish were very fresh, with a wide variety of dishes—we were completely satisfied. Every staff member was kind and welcoming. We would love to stay here again if we have the chance. Thank you very much.

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

This Hotel was truly exceptional, with breathtaking Hayama views and the warm hospitality of the staff. The Misaki-grown longtooth grouper served at dinner was especially memorable—the chef’s cooking was perfect, and I was genuinely impressed. The plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With wonderful cuisine and outstanding service, it became a truly special stay. Thank you very much.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

There were four private Onsen baths, and each one was very clean and a pleasure to use—it really helped me unwind. I usually manage about three visits, but I wanted to try all four, so I pushed myself. The meals were truly delicious. They were mainly Japanese-style, with some Western-style dishes in between, so I enjoyed a great variety. The fish had absolutely no odor and was so fresh that I felt I had never tasted anything like it before—what a surprise. Dinner and breakfast rice and miso soup were also excellent, which I really appreciated. I would love to visit again if I have the chance.

Each Room comes with a private open-air bath, and meals can be served in the Room as well, so we were able to relax without worrying about others. What made us happiest was how well the Accommodation is set up for dogs! In addition to a private dog run just for our Room, there is an indoor dog run on-site, and outside the Accommodation there are two more dog runs—one with wood chips and one with grass—making four in total. We could choose where to play depending on our mood and the weather. The meals were also delicious, making great use of Izu’s fish, meat, and vegetables. There was an excellent selection of menu items for our dog as well, and they finished everything in no time. All of the staff were very dog-friendly, and it really showed how much they care about dogs. It became a wonderful memory where we could truly relax together with our dog. Thank you very much.

Simply the best. The staff’s professionalism, service, Room, meals, and architecture—everything was outstanding, and it made for a truly satisfying stay. The fittings were beautifully maintained, and it was fun just walking around and taking in the Facility. The amenities were well stocked, and the minibar was exceptionally well supplied, making for a wonderful time. And above all, the food was incredible—both dinner and breakfast were a perfect 10/10. Great care is also put into the desserts, which were delicious. A place I definitely want to return to.

I stayed here to visit the Senjojiki Cirque. All the staff were energetic and cheerful, and I had a very comfortable stay. Dinner, centered around hearth-cooked dishes, used plenty of local ingredients and was a delight. Since it’s not a sunken kotatsu, if sitting on the floor is difficult for you, they can lend you a floor chair. Because I was leaving early in the morning, they changed breakfast to an onigiri bento. Eating those onigiri while enjoying the views at Senjojiki was amazing. The Onsen water felt gentle, and the temperature was easy to soak in. I’d definitely like to stay here again when I visit Senjojiki!

The guest room, hospitality and service, Onsen, Facility, and meals—everything far exceeded my expectations, and I was amazed at how satisfied I was. The atmosphere of the bath and the water were especially wonderful; I wanted to stay in forever. The food was also outstanding, and my wife was delighted. We also enjoyed playing table tennis, and thanks to the light exercise and the Onsen, we slept soundly at night—better than at home. We will definitely return together. Thank you very much to everyone at the Accommodation.

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

On my way back from a business trip to Tokyo, I planned a visit to Nikko Toshogu Shrine, which I had long wanted to see. I stayed one night at an Accommodation in Kinugawa Onsen. I chose it after searching with conditions such as having an in-Room Onsen bath and being reasonably priced. The lobby was well maintained, and the hallways were very clean as well. Our Room had an Onsen bath and two separate rooms, so my wife went to the large public bath while I enjoyed the in-Room bath. The meals were very delicious, and the portions were just right—slightly on the generous side. It was a quiet Accommodation where I could relax in the Onsen, which was wonderful. Many of the staff seemed to be from overseas, but everyone was polite and courteous. One thing that concerned me was that when I opened the window by the in-Room bath, there were quite a few spider webs. Also, insects gathered on the window at night so we couldn’t open it; I thought that if there had been a screen door or similar, we could have opened it. If I have another chance to visit nearby, I would like to stay again.

All the staff provided wonderful, attentive service! Even in the intense midsummer heat on Miyajima, we had a truly enjoyable trip. The night tour after dinner was very informative, and the local guide’s storytelling really made us feel like we were traveling—she was fantastic. Because of time constraints and the heat, we couldn’t make it to the summit of Mt. Misen, so next time we’ll visit in autumn and would love to stay here again. Thank you very much.