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I made a Reservation the day before my stay after reading the reviews. It was No Meals Included, but the service and atmosphere were great—this was a wonderful Hotel just as described. There is parking, and it’s fairly close to the station, so I recommend it. If I have the chance to visit again, I will definitely stay here. To all the staff, thank you for providing such a comfortable space.

We stayed as a family of three. We had an elderly family member with us, and we sincerely appreciate the staff’s thoughtful care. The meals were delicious, just as other Reviews mentioned, and even my mother—whose appetite has decreased—was able to take her time and finish almost everything. The bath, including the handrails by the tub, was easy for an elderly person to use. When we visit Ise again, we would love to stay here.

We stayed in the maisonette as a family of four. Even with two beds and two futon sets, there was still plenty of living room space, so we could relax comfortably. The view from the open-air bath was outstanding. The meals were delicious, and it was a very satisfying stay.

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

I have stayed at this Hotel several times, and the service, the spacious guest rooms and Facilities, and the restaurant are all excellent. The cleaning is also thorough, making for a truly comfortable stay. I will continue to stay here in the future. Thank you for a pleasant stay.

Nestled in lush mountain greenery, this was an Accommodation where the mind truly unwinds. The Room, filled with natural light and comfort, offers beautiful views through large windows—and simply gazing at the greenery beyond makes you feel pleasantly removed from everyday life. Most memorable of all was the Onsen. As I surrendered to the water bubbling up from beneath my feet, its gentle mineral quality seemed to seep slowly into my body, and I could truly feel the unique restorative power of Tsuta Onsen. The meals featured an abundance of local Aomori ingredients, allowing us to savor the richness of the region in every dish. The tasteful calligraphy and paintings by Keigetsu Omachi displayed throughout the building also conveyed a deep sense of this Accommodation’s history. Nature, Onsen, cuisine, and culture. Spending unhurried time with my family while surrounded by all of it became an unforgettable memory. I would love to return with my whole family again in a different season.

Everything—from the staff and guest rooms to the meals—was perfectly balanced and very comfortable. The staff were friendly without being intrusive, and we had a wonderful time. It would not be an exaggeration to say this was one of the best Hotels we have ever stayed at. Thank you very much.

The Hotel was spacious, the Onsen was almost private, and we could enjoy our meals quietly. The staff were very considerate, so we were able to relax and have a restful stay. I did think it would have been nice if they provided at least a toothbrush, but other than that, everything was enjoyable. It was great since it was my son’s birthday.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

We stayed here as a couple to celebrate a birthday. From the meals and baths to the Room amenities and Shuttle Service, everything was filled with hospitality, and they were flexible in accommodating our requests, making our stay truly enjoyable and happy. Some Accommodations offer inclusive bar drinks or well-equipped Rooms, but this place is on another level—we were able to enjoy an extraordinary sense of luxury. We would definitely love to visit again. Thank you very much!

There is a fully equipped grooming room, and the high-quality shampoo and conditioner were excellent—we were very satisfied. The view was disappointing due to dense fog and rain, but we had a great time playing in the covered dog run. We also received plenty of treats and food for our dogs, so we will definitely be back.

I stayed here on a solo trip. It is a small Accommodation, but every detail is thoughtfully cared for, and I had a very comfortable stay. Ikebana arrangements were displayed throughout wherever my eyes fell, and I could really feel the Accommodation’s hospitality. The meals—especially the vegetables—were delicious, and since they were served in my Room, I was able to enjoy them at a relaxed pace. I left the Accommodation sincerely thinking, “I want to stay here again!” Thank you very much.

For the first time in five years, I came by myself this time. At home, I’m always thinking about what I have to do and rarely get a chance to truly relax, but the time I spent at your auberge made me want to pick up books that caught my interest and listen to music I don’t usually hear. It felt wonderfully refreshing—like stepping out of everyday life. The food, of course, was more than satisfying and truly worthy of being called an auberge. Thank you very much!

We recently stayed with our two dogs for a birthday trip. It was our first time at Regina in Lake Yamanaka, and it turned into a truly enjoyable getaway. All of the staff were very kind and welcoming to our dogs as well. The Room was clean and comfortable, and we had a wonderful stay—if anything, we only wished there had been one more Room. The large public bath was also very relaxing. Dinner was Italian, and every dish was delicious; even the bread was excellent, so we were very satisfied. The restaurant seating was spacious, and having space for our cart was a big help. Since it was a birthday celebration, we received an adorable cake and they even took photos for us—such a lovely memory. It was also our first time using the pool, and it seemed like they had fun (haha). The drink bar in the lobby—especially the coffee and apple cider vinegar drink—was delicious and much appreciated. We would love to visit another Regina property as well. Thank you very much.

My parents, my younger brother, my child, and I stayed here using two cars this time. Since there is a drop-off parking area in front of the Hotel, it was easy to unload and check in with my child, and we could take our luggage to the Room in one trip. The parking lot was also close by, spacious, and easy to park in! The Room was clean, and my child made a beeline for the hammock chair! They enjoyed it with a big smile—and it was fun for adults to use too. My child was fascinated by the manual coffee grinder provided in the Room. They ground the beans themselves and made coffee for the whole family! My parents were delighted by coffee prepared by their grandchild. Seeing my child look so proud was adorable! We used the baths a lot (we tried all of the private baths), so being able to get drinks and replenish salt anytime was really appreciated. The meals were delicious—I ate so much I felt stuffed (lol). It was great that my child, who usually watches a lot of TV, had so much fun playing table tennis—we all enjoyed it as a family! My child got the most exercise there. We also enjoyed karaoke—there never seemed to be enough time. All of the staff were kind and attentive with their explanations and support, which made our stay very comfortable. We would love to stay again!

The sea of clouds from the Room was truly magical and wonderful. Unfortunately, it rained, but it had a lovely atmosphere, which we also enjoyed. Not only was the hospitality excellent, but we were especially impressed by the size and comfort of the bath towels. We would love to visit again as an occasional treat. Thank you very much.

Thank you for taking care of our family of four for one night and two days. One of us was delayed due to work and might not have made it in time for dinner. When we informed the staff, they kindly changed our dining Room and made various thoughtful arrangements so that even if we arrived late, we could relax without rushing. We were in a difficult situation, and I was truly moved by your deep hospitality. I asked for their name, but they said, “We all do this together...” To Mr./Ms. K-sawa and all the staff members at the dinner venue, thank you very much for everything. I was deeply impressed. We will come again. Thank you so much!!

When I mentioned in advance that we would be staying to celebrate a birthday, they prepared balloons and a congratulatory message in our Room, which truly moved us. They also kindly offered complimentary use of the private bath, so we were able to enjoy a very relaxing bathing time. We were also happy to receive a dessert plate at dinner. For the children, there was a fireworks set, a cute amenities set, gifts for answering quiz questions, and festival-style activities such as target shooting and string-pulling games. There was also self-serve shaved ice where you could adjust the portion size yourself, which was great. At the pool, there were free self-serve rentals of float rings and water guns as well, so we had a lot of fun. There was so much to enjoy that our child was absolutely delighted. We chose the breakfast and dinner buffet options. At dinner there was a live kitchen with hand-rolled sushi and steak (I think), and everything was very delicious. The value for money felt unbelievably good. We went right when service started, so it was probably mostly Japanese guests at first and only moderately busy; however, it gradually became more crowded as more international guests arrived. I think going earlier is more comfortable. The sea bream and tuna sushi were outstanding, and there were also sashimi offerings separately—since we are a family that loves seafood, we really appreciated it. If I had to mention areas for improvement: There was dust under the beds in our Room. Our child playfully reached under the bed and came out covered in dust, which was disappointing. Also (though this may be unavoidable due to the layout), the pool is not connected directly to the large public bath area; you have to move through indoor corridors within the building. After using the pool you need to change clothes before heading to the public bath area, which felt inconvenient—especially for families with children who likely want to bathe after swimming. Because coin laundry is free (and perhaps due to seasonal demand), there can be long waits. A notice said that if someone’s laundry cycle has finished, other guests may move it into a basket—but guests who hadn’t read it seemed startled that someone had moved their items without permission. I understood because I saw the notice myself, but it still didn’t feel great; I wondered if there might be another solution. Since it’s summer and free of charge—and everyone wants to use it—it may simply be inevitable. Overall, we were very satisfied. The value for money was so good that it almost made me wonder if everything was really okay! Thank you very much!

I stayed in a renovated Room with a sauna. The Room was spacious and comfortable. I’d like to visit again, so I’d like to point out a few things that concerned me. About the amenities in the Room: There were two single-use sets (osaji). At minimum, you use them twice for breakfast, right? It wasn’t enough for two people. When I called to request more, I was told it would be 500 yen per set, so I paid 1,000 yen. Since I wanted to enjoy the Onsen and sauna many times, I use lotion each time. In Rooms at a similar price range, it’s common to have proper branded products rather than single-use items, so this was disappointing. The “totonoi” chair for relaxing after the sauna smelled terrible and had sweat stains, so I couldn’t sit on it. The tiles around the shower also had mildew and smelled bad. There were lots of spider webs on the stone wall, and many dead insects fell down. If cleaning is done properly every day, I don’t think that many spider webs would build up. The decorative houseplant in the Room was covered in dust. Please install real plants instead. I was surprised by how much alcohol was stocked in the refrigerator. The labels were roughly handwritten as well, and if they are paid items, it would be better to offer just a few bottles as “recommended by the Accommodation.” Keeping it simple would be best. As this is a long-established Ryokan, many of the staff are older, and talking with them was soothing. The food was incredibly delicious—I was very satisfied. The large public bath felt so old that it honestly scared me (lol). On my way out, I suggested replacing the sauna chair to the proprietress, so when I visit again I hope it will have been replaced! I’ll come again. Thank you very much.